Endorsed by Which?

The Pure Water People

4.8

1749 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1749 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt, professional.
Customer Service
Quality
Value
Kevin the engineer was very friendly & came to tighten a loose tap. Although that was all Kevin was booked to do, he also made general water check & adjustments. I was very pleased with his work and he cleared up really well.
Rowena, Surrey Posted on 12/11/2019 , work completed 12/11/2019
The trader replied (on 28/01/2020)
Hi Rowena, lovely feedback, we would always check that your system was in good working order - even if we were visiting to fix a loose tap! we care about your investment with us and that your system is living up to it's promises! happy days! many thanks - cathy
Water treatment installation by Pure Water People
Customer Service
Quality
Value
The installation engineers Kevin & Mike attended our property promptly at the time arranged and clearly outlined the procedures to be undertaken and the expected duration of the work to completion. They worked tirelessly throughout the day keeping us fully abreast of developments and overcame any potential issues with good humour and excellent workmanship. All queries were dealt with comprehensively and in a patient and understanding manner and no task was too much trouble. Their friendly and approachable attitude was both refreshing and reassuring and was a great advertisement for their company. We are absolutely delighted with the dramatic improvements in our water supply and would have no hesitation in recommending this company, their employees and their uniquely effective water treatment systems to anyone who would benefit from an improved and healthier water supply with the minimum of fuss and inconvenience.
Customer in Hertfordshire Posted on 11/11/2019 , work completed 08/11/2019
The trader replied (on 28/01/2020)
fantastic five star reviews! mike and Kevin are part of our senior Engineering team and I have forwarded this wonderful review to them both. we really do care about your investment with us, we want you to experience a first class service from The Pure water People and you did just that!!!! wonderful happy customers - and we are chuffed to bits! Please do recommend us to lots of people and you will benefit from our customer referral scheme too! kind regards, Cathy.
Service: excellent.
Customer Service
Quality
Value
Lewis was very neat & tidy in appearance & work. Efficient use of time - he explained everything he did very well. Didn't complain about carrying heavy bags of salt from the bottom of my garden.
Jacqueline, Middlesex Posted on 11/11/2019 , work completed 11/11/2019
Full service.
Customer Service
Quality
Value
Full service.
Avril, Gloucestershire Posted on 11/11/2019 , work completed 11/11/2019
My review
Customer Service
Quality
Value
Efficient, on time, informative.
Judith, Buckinghamshire Posted on 11/11/2019 , work completed 11/11/2019
My review
Customer Service
Quality
Value
They came to do our yearly check. Always on time and very efficient. Always tell me what they are doing and checking for. Would definitely recommend them.
Which? Trusted Traders Consumer Posted on 08/11/2019 , work completed 08/11/2019
Very pleasant.
Customer Service
Quality
Value
Very pleasant, clean & tidy.
Daphne, Wiltshire Posted on 08/11/2019 , work completed 08/11/2019
Prompt and professional
Customer Service
Quality
Value
We have had Aquatec water softening system for over 10 years now and we are delighted with the system and their service.
Teresa, Avon Posted on 06/11/2019 , work completed 06/11/2019
The trader replied (on 28/01/2020)
Happy 10 year anniversary !!!! we too are delighted that you continue to experience all of the benefits that your investment into pure water promised. we look forward to visiting you over the next twenty years! regards, Cathy.
Service
Customer Service
Quality
Value
Very professional staff. Explained everything clearly. Carried out work efficiently.
Maureen, Oxfordshire Posted on 06/11/2019 , work completed 06/11/2019
My Review
Customer Service
Quality
Value
We have had our fitter for several years now with Aquatec coming out once a year to service it. We have no limescale since installation. All the engineers have been prompt, polite and professional. No problems to date!
Colin, Oxfordshire Posted on 06/11/2019 , work completed 06/11/2019
The trader replied (on 28/01/2020)
No Limescale !!!!! your investment with The Pure water People was a wise one then! thank you for your review, we appreciate your feedback!