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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great Service
Customer Service
Quality
Value
Lewis came to perform a thorough service of my water system. He was polite and friendly, focused. considerate. prepared and knowledgeable and knew what he was doing. Confident and efficient.
Which? Trusted Traders Consumer
, work completed
Recommended
excellent service and timely
Customer Service
Quality
Value
The annual servicing on our water purification system was carried out efficiently by an engineer I remembered from before (Lewis), who was very helpful and courteous.
Customer in Oxfordshire
, work completed
Recommended
Water Service
Customer Service
Quality
Value
Lewis from Pure Water People came to service our water softening system. As well as Cathy from Head Office calling the day before to confirm who was coming to carry out the service and when to expect him, Lewis himself called the night before to confirm time and introduce himself. I call this excellent customer service especially as he arrived on time. Once on site he was polite and had a friendly professional attitude: he kept us informed of what he was doing throughout visit and once he had completed the service gave us a full briefing on what he had found and how he had rectified any issues found. A good visit.
Customer in Wiltshire
, work completed
Recommended
Filter change and water test
Customer Service
Quality
Value
Lewis arrived within the allotted time, after phoning to say that he was on his way. He was very friendly and professional. He competently checked the water inside and out and changed the filters, keeping me informed throughout. Lewis left everything neat and tidy after the service of the system, which is about 5 years old. I am very pleased that once again , the annual service has been done to a high standard.
Customer in Warwickshire
, work completed
Recommended
Re-installation and upgrade
Customer Service
Quality
Value
The water softener and drinking water systems were installed temporarily in April 2022 in anticipation of a total renovation to the house in April 2023. The systems have lain dormant for the best part of 9 months and on the 19th December they were reinstalled with an upgrade to the drinking water system, the K5 by Kinetico, a Belgian product. Turning the tap the water flows at a constant pressure and does not fade as before, fantastic, we fill the kettle with delicious clear water for a wonderful cuppa. The engineer Lee proved his skills and showed his initiative in the installation leaving it neat and tidy with a view to ease of access for the annual service in the years ahead, thank you.
Customer in Oxfordshire
, work completed
Recommended
Water Filter Service
Customer Service
Quality
Value
The engineer was very polite and efficient and carried out the service expediently. He explained what the service entailed and gave useful advice about maintaining the filtration system which includes a drinking water filter.
Customer in Wiltshire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Lewis came round to do our annual service. Everyone I deal with are friendly and helpful. I’ve never had any problems with The Pure Water Company and have been a customer for over 15 years. I had a system fitted at our previous house, and when we moved house, we had a system installed on our new property. We live in a hard water area and having a water system installed in your house makes a major difference.
Customer in Surrey
, work completed
Recommended
Recommended
Customer Service
Quality
Value
We had a good service. Lee was outstanding and he went out of his way to help us.
Which? Trusted Traders Consumer
, work completed
Recommended
Reinstallation of Pure Water kit and service
Customer Service
Quality
Value
Kevin reinstalled the Pure Water kit that had been laid aside when the kitchen had been refurbished. As ever he was friendly, on-time, efficient and quick. The Pure Water system now continues to give excellent water quality.
Customer in Bristol City
, work completed
Recommended
Great professional service, nothing too much trouble.
Customer Service
Quality
Value
We are very pleased with the whole experience we have had with The Pure Water People. We went on recommendation from family who have had their water treatment system for over 25 years so we knew this was a good company to work with. From first phone call, to a home consultation with Neil and today with the installation by Mike... All was very professional, helpful and communicated very well. Nothing was too much trouble, we had lots of questions and wanted to make sure we got things right. The installation went well and has been done very nicely and tidily. We are looking forward to seeing the results in due course... No more limescale!!! And purer water all round! Good guarentees too. Many thanks.
Customer in Wiltshire
, work completed
Recommended