Endorsed by Which?

The Pure Water People

4.8

1621 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1621 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt and efficient
Customer Service
Quality
Value
The engineer arrived during the time span quoted. He carried out the service thoroughly and efficiently, and was polite and friendly.
Elizabeth, Surrey Posted on 27/04/2018 , work completed 27/04/2018
Early and Personable & Knowledgeable
Customer Service
Quality
Value
Engineer arrived early and undertook job efficiently. He gave us feedback on what he had done and obviously knew his job.
David, Surrey Posted on 27/04/2018 , work completed 27/04/2018
Prompt And Professional
Customer Service
Quality
Value
The workman came within the scheduled time. He was very efficient and friendly. He explained what he was doing clearly and concisely. He was a credit to Aquatec.
Which? Trusted Traders Consumer Posted on 25/04/2018 , work completed 25/04/2018
Excellent. experience, very helpful
Customer Service
Quality
Value
Excellent experience - installing Pure Water System. Needs to be explained to us. Difficult working conditions in cellar. Nothing too much trouble. Exceptionally tidy organised. High recommendation.
John Clive, Middlesex Posted on 17/04/2018 , work completed 17/04/2018
The trader replied (on 14/02/2019)
Great review Clive, our specialist Engineers work hard to ensure that all aspects of work are carried out to the highest possible standards! Water Purification is such a unique product we work tirelessly to ensure that you are 100% happy with your purchase. Many thanks.
My review
Customer Service
Quality
Value
An excellent, efficient service and maintenance, all well explained and helpful.
Susan, Oxfordshire Posted on 16/04/2018 , work completed 16/04/2018
My review
Customer Service
Quality
Value
All splendidly done - many thanks.
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
My review
Customer Service
Quality
Value
All splendidly done - many thanks.
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
My review
Customer Service
Quality
Value
An excellent, efficient service and maintenance, all well explained and helpful.
Susan, Oxfordshire Posted on 16/04/2018 , work completed 16/04/2018
Aquatec 2 decades of reliability
Customer Service
Quality
Value
Lewis was professional and efficient at servicing my AQ10 22 year old unit. In all the 2 decades Aquatec have always been upstanding and professional with their communications and engineers, without excessive advertising i.e. once or twice a year.
Richard, Avon Posted on 12/04/2018 , work completed 12/04/2018
The trader replied (on 14/02/2019)
Hi Richard, Thankyou for such a glowing review - it is brilliant to hear that you have had such a great experience with us and that your Equipment has continued to deliver its promises! your personal information is something that we hold with respect and our aim is to only contact you when necessary. Kind regards, Cathy.
Aquatec 2 decades of reliability
Customer Service
Quality
Value
Lewis was professional and efficient at servicing my AQ10 22 year old unit. In all the 2 decades Aquatec have always been upstanding and professional with their communications and engineers, without excessive advertising i.e. once or twice a year.
Richard, Avon Posted on 12/04/2018 , work completed 12/04/2018