/
Find a trader
Endorsed by Which?

The Pure Water People

4.8

1759 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1759 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Knowledgeable and professional
Customer Service
Quality
Value
Annual service. Updated me on new developers. Modified system to be more efficient.
Darren, Surrey Posted on 12/04/2019 , work completed 12/04/2019
Recommended
The trader replied (on 23/05/2019)
Hi Darren, The purpose of your essential Annual service is not just to change filters, we do tests to ensure that your water is delivering the purity promised and further explore your water usage to make sure your system is at its most effective and efficient! it's super to hear that we achieved just that!
Excellent work
Customer Service
Quality
Value
The work carried out efficiently and expertly. We were kept informed of what the workmen were doing at all times, and they cleaned up after themselves. All in all an excellent job.
Ian, Dorset Posted on 11/04/2019 , work completed 11/04/2019
Recommended
The trader replied (on 23/05/2019)
Hi Ian, ***** five fabulous stars cannot be bad! Thanks for the feedback, it means a lot to us here. Cathy
Excellent
Customer Service
Quality
Value
Excellent presentation. Excellent fitter. Will recommend to our friends.
Michael, Hertfordshire Posted on 10/04/2019 , work completed 10/04/2019
Recommended
The trader replied (on 23/05/2019)
MIchael, short and sweet but brilliant comments - it's lovely to know that we delivered as promised,from our Technicians presentation with you to your installation! please do recommend us, and thanks for your review. Cathy.
Very helpful and friendly.
Customer Service
Quality
Value
Changing water filters and informed me about future work needed with no pressure.
Heather, Berkshire Posted on 10/04/2019 , work completed 10/04/2019
Recommended
Good service
Customer Service
Quality
Value
Engineer came within the time period specified and was very efficient and did some thorough tests. He also gave some useful advice and was kind enough to top up the salt level for me.
Pauline, Avon Posted on 08/04/2019 , work completed 08/04/2019
Recommended
The trader replied (on 23/05/2019)
***** five stars - many many thanks Pauline!
Prompt & professional.
Customer Service
Quality
Value
Annual service to filler change. Engineer prompt on arrival to cost as advised, always efficient. No problems on this occasion but previously handled problems promptly.
Margaret, Warwickshire Posted on 04/04/2019 , work completed 04/04/2019
Recommended
Professional, co-operative and friendly.
Customer Service
Quality
Value
We were most impressed with the service throughout. Although the work took longer than scheduled, this was due to unforeseen problems/snags which were dealt with positively and efficiently. We worked an immediate improvement in the softness/quality of our water. We would not hesitate to recommend the pure water people.
Jean, Avon Posted on 03/04/2019 , work completed 03/04/2019
Recommended
The trader replied (on 23/05/2019)
Thankyou for your sterling review, we appreciate your comments. please do recommend us and take advantage of our customer referral scheme. Here's to years and years of fabulous water!
Efficient Service
Customer Service
Quality
Value
Engineer was on time, very polite and carried out the work very efficiently. He explained everything to me and filled up the system with salt for me. Overall very pleased with visit and look forward to another year of pure water.
Customer in Greater London Posted on 02/04/2019 , work completed 01/04/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
Regular yearly service carried out to time agreed and cost. No problems.
Fred, Gloucestershire Posted on 02/04/2019 , work completed 02/04/2019
Recommended
Very professional tradesman
Customer Service
Quality
Value
Completed annual service, including cleaning. Topped up the salt. A very helpful tradesman, friendly and polite.
Michael, Avon Posted on 01/04/2019 , work completed 01/04/2019
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.