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The Pure Water People

4.8

1820 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Quick, efficient, courteous
Customer Service
Quality
Value
Arrived on time. The installer was pleasant and polite. He worked very quickly and was tidy and efficient. An excellent job. We are well pleased.
Christopher, Avon Posted on 14/05/2016 , work completed 14/05/2016
Professional / very pleasant
Customer Service
Quality
Value
Work carried out today was within the time window given. Mike was very pleasant and helpful. He was very professional how we went about his work. Everything was explained, he was very tidy and took away any old filters with him. I would recommend this company to anyone. Which I have already done so.
Karen, Oxfordshire Posted on 20/05/2016 , work completed 20/05/2016
My Review
Customer Service
Quality
Value
Excellent Service
Posted on 26/02/2016 , work completed 26/02/2016
Very prompt - very professional
Customer Service
Quality
Value
We requested an early call and he was with us before due time. Very polite and went out of his way to explain all the procedures and why and when they needed doing. Very professional.
Terry, Hampshire Posted on 18/03/2016 , work completed 18/03/2016
Professional and helpful
Customer Service
Quality
Value
Aquatec provided an excellent product presentation with no pressure to buy - we did have product installed and the engineer was extremely helpful and answered all queries during the day he was here. Overall a good experience with no hassle.
Posted on 11/04/2016 , work completed 11/04/2016
Excellent job
Customer Service
Quality
Value
The job was carried out in a professional manner. The operative was friendly and informative and the maintenance was carried out and left in a tidy and clean order.
Robert, Oxfordshire Posted on 03/03/2017 , work completed 03/03/2017
Excellent job.
Customer Service
Quality
Value
Will arrived on time and explained what the work would entail. Carried out an excellent job and left the site as he found it. Explained in detail how the system worked. He did not stop until job completed.
Peter, Berkshire Posted on 15/02/2017 , work completed 15/02/2017
Prompt & professional
Customer Service
Quality
Value
Prompt & professional. Good job done.
Alan, Berkshire Posted on 15/02/2017 , work completed 15/02/2017
5stars
Customer Service
Quality
Value
Installed water purification unit 2 years ago and also had servicing since then. On time and on budget. Fantastic communication, polite and efficient!
davidjpowell22 Posted on 06/10/2014 , work completed 06/10/2014
My review
Customer Service
Quality
Value
Prompt & Professional
James, Wiltshire Posted on 22/11/2016 , work completed 22/11/2016
My Review
Customer Service
Quality
Value
On time for work. Clean job well done. Looking forward to all of the advantages of this. I would recommend too.
Caroline, Avon Posted on 21/04/2015 , work completed 21/04/2015
Prompt and professional.
Customer Service
Quality
Value
Informative and efficient job done, good value.
Robin, Middlesex Posted on 05/05/2015 , work completed 05/05/2015
My Review
Customer Service
Quality
Value
On time, carried out annual maintenance efficiently and tidily. Gave advice on how to look after water system and how to spread cost of annual service with monthly payments.
R, Gloucestershire Posted on 06/05/2015 , work completed 06/05/2015
My Review
Customer Service
Quality
Value
Good job.
Amanda, Wiltshire Posted on 01/05/2015 , work completed 01/05/2015
My Review
Customer Service
Quality
Value
Extremely efficient arrived on time worked quickly and professionally was also very pleasant and helpful.
Moira, Middlesex Posted on 17/06/2015 , work completed 17/06/2015
Really good job
Customer Service
Quality
Value
They were brilliant, installations easy, Professional and well done. Contractor very pleasant
Mal, Hampshire Posted on 23/03/2015 , work completed 23/03/2015
My Review
Customer Service
Quality
Value
Very happy with product & service. Loving the benefits for health & home. Have already recommended.
Leanna, Avon Posted on 17/04/2015 , work completed 17/04/2015
Super job
Customer Service
Quality
Value
Very good and professional. Helpful and informative visit. Polite engineer.
Evelyn, Avon Posted on 23/04/2015 , work completed 23/04/2015
Prompt, polite & professional
Customer Service
Quality
Value
No problems, pleasant personality. Kept me informed at all times about the work he was doing.
Peter, Avon Posted on 04/02/2016 , work completed 04/02/2016
1st class - excellent
Customer Service
Quality
Value
Lewis, (Service Engineer) explained clearly how system operated prior to service. Presentation skills - 10/10, very professional. Carried out work with diligence, well mannered & efficient throughout. Trust we get same person in future.
John, Berkshire Posted on 15/02/2016 , work completed 15/02/2016
Efficient, reliable service.
Customer Service
Quality
Value
I have been very satisfied with the service from Aquatec over the years. Staff have been friendly & helpful.
Ann, Wiltshire Posted on 10/02/2016 , work completed 10/02/2016
Brilliant job
Customer Service
Quality
Value
Have no problem in recommending them. Always pleased with their work.
Anne, Wiltshire Posted on 15/02/2016 , work completed 15/02/2016
Excellent job. As always.
Customer Service
Quality
Value
I have had Aquatec Pure Water system for several years and we find such a difference as we are in a hard water area. The water is lovely & soft and we never get any build up of lime scale as we did before. Engineers are always very helpful. We don't get washing machine & shower problems from hard water as we did before having system fitted.
Michael, Somerset Posted on 10/03/2016 , work completed 10/03/2016
Efficient, courteous and helpful.
Customer Service
Quality
Value
The salesman explained and demonstrated the advantages of the filter system lucidly. The engineer worked out a still better system for installing the equipment, and the second engineer, fitting the system, did so, on time and with minimal disturbance. The system itself is working well to improve water quality. No problem yet!
Posted on 09/03/2016 , work completed 09/03/2016
Prompt and professional
Customer Service
Quality
Value
Excellent service.
Posted on 10/03/2016 , work completed 10/03/2016