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The Pure Water People

4.8

1820 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Quick, efficient, courteous
Customer Service
Quality
Value
Arrived on time. The installer was pleasant and polite. He worked very quickly and was tidy and efficient. An excellent job. We are well pleased.
Christopher, Avon Posted on 14/05/2016 , work completed 14/05/2016
Professional / very pleasant
Customer Service
Quality
Value
Work carried out today was within the time window given. Mike was very pleasant and helpful. He was very professional how we went about his work. Everything was explained, he was very tidy and took away any old filters with him. I would recommend this company to anyone. Which I have already done so.
Karen, Oxfordshire Posted on 20/05/2016 , work completed 20/05/2016
Prompt & Professional
Customer Service
Quality
Value
Did the service promptly & efficiently. Pleasant young men.
Elizabeth, Wiltshire Posted on 16/08/2016 , work completed 16/08/2016
My Review
Customer Service
Quality
Value
All ok = 10/10
John, Northamptonshire Posted on 30/09/2016 , work completed 30/09/2016
Excellent job
Customer Service
Quality
Value
The job was carried out in a professional manner. The operative was friendly and informative and the maintenance was carried out and left in a tidy and clean order.
Robert, Oxfordshire Posted on 03/03/2017 , work completed 03/03/2017
Excellent job.
Customer Service
Quality
Value
Will arrived on time and explained what the work would entail. Carried out an excellent job and left the site as he found it. Explained in detail how the system worked. He did not stop until job completed.
Peter, Berkshire Posted on 15/02/2017 , work completed 15/02/2017
Prompt & professional
Customer Service
Quality
Value
Prompt & professional. Good job done.
Alan, Berkshire Posted on 15/02/2017 , work completed 15/02/2017
Excellent job
Customer Service
Quality
Value
Annual service. All work undertaken on system explained in detail. System was previously not working at optimum, reasons identified, fixed and explanation given. Polite and very tidy.
Bryan, Buckinghamshire Posted on 11/01/2017 , work completed 11/01/2017
Prompt & professional.
Customer Service
Quality
Value
Very pleasant friendly service also carried in salt to fill up for me.
Maureen Joy, Wiltshire Posted on 23/01/2017 , work completed 23/01/2017
Friendly and knowledgeable
Customer Service
Quality
Value
Aquatec engineers are always friendly and great at explaining what they are doing and how the system works.
Mandy, Wiltshire Posted on 16/01/2017 , work completed 16/01/2017
Efficient service
Customer Service
Quality
Value
What most impressed me is good manners, warmth, friendliness. Just efficient service, clean, tidy. Lovely, young lad. Highly recommended. Send him every time.
Which? Trusted Traders Consumer Posted on 05/04/2017 , work completed 05/04/2017
Brilliant and very clean and tidy.
Customer Service
Quality
Value
Very nice person, and on time.
Caroline, Oxfordshire Posted on 30/05/2017 , work completed 30/05/2017
Very efficient
Customer Service
Quality
Value
Carrying out service of water system, efficiently and thoroughly able to advice future care.
Jennifer, Middlesex Posted on 27/06/2017 , work completed 27/06/2017
Great job
Customer Service
Quality
Value
Jeb started & finished promptly. Very courteous and helpful.
Brian, Oxfordshire Posted on 02/06/2017 , work completed 02/06/2017
Excellent job
Customer Service
Quality
Value
We would highly recommend this trader. Very professional job and can not imagine anybody else to do it better. Very helpful and friendly guys. Thank you.
Marian, Oxfordshire Posted on 05/06/2017 , work completed 05/06/2017
Prompt and superb
Customer Service
Quality
Value
Excellent work, went above and beyond to give me good service.
Derek, Wiltshire Posted on 28/07/2017 , work completed 28/07/2017
Satisfied Customer For Six Years
Customer Service
Quality
Value
I bought my Aquatec system six years ago and have been completely satisfied with our improved water quality ever since. In my view, the improvement in drinking water, food cooked in water ( e.g. pastas) and of course shower/bath water is worth every penny. The annual service is always carried out professionally too.
Laura, Surrey Posted on 10/11/2017 , work completed 10/11/2017
Prompt - very helpful
Customer Service
Quality
Value
Did a professional job with a very nice attitude.
Anthony, Oxfordshire Posted on 18/10/2017 , work completed 18/10/2017
Prompt, friendly & professional
Customer Service
Quality
Value
I have been using Aquatec for over 3 years & their product is serviced every year promptly and they phone up to remind you that a service is due. Staff are friendly and their product is excellent. Lime scale is a thing of the past with their water softeners and filters.
Patricia, London Posted on 19/10/2017 , work completed 19/10/2017
Very Polite
Customer Service
Quality
Value
Arrived on time, very polite, take time to talk about the job he has done. He was very professional. Thanks, well done.
Daisy, Gloucestershire Posted on 22/12/2017 , work completed 22/12/2017
Excellent service
Customer Service
Quality
Value
Excellent, thorough and efficient service from Mike Hagues as usual and a thoroughly pleasant, helpful and friendly person to have on site, very clear explanations of everything done. Faultless! Highly recommended!
Barry, Avon Posted on 22/12/2017 , work completed 22/12/2017
Very knowledgeable
Customer Service
Quality
Value
A pleasant young man who arrived on time, carried out the service and cleared up after himself. Passed on some useful tips and advice.
Lesley, Avon Posted on 22/12/2017 , work completed 22/12/2017
Very Efficient Service
Customer Service
Quality
Value
The traders attitude was very pleasant and efficient. He gave us information about the product and generally very helpful.
Roger, Avon Posted on 03/01/2018 , work completed 03/01/2018
Attention to detail
Customer Service
Quality
Value
We had our Aquatec system moved from outside unit to inside cupboard in new kitchen. It was not a simple job but Liam was so helpful and knowledgeable, making sure we were informed and happy at every stage. Very satisfied and happy with successful outcome.
Janice, Oxfordshire Posted on 05/01/2018 , work completed 05/01/2018
My review
Customer Service
Quality
Value
Good job as normal
Suzanne, Gloucestershire Posted on 20/02/2018 , work completed 20/02/2018