The Pure Water People

We've had our Pure water system fitted 5 months now and thought we would wait and see how everything went before giving a review. Everything is brilliant, my daughters excema has improved massively and the water is so good around the house and so lovely to drink with. Neill was the initial person that visited us and he was very relaxed and gave us thorough information, and Mike fitted our system and was very clean tidy and we felt confident that he could and did a good job. It is not cheap but you pay for what you get, we have recommended to friends and family since this - we are very happy!

The installation engineers Kevin & Mike attended our property promptly at the time arranged and clearly outlined the procedures to be undertaken and the expected duration of the work to completion. They worked tirelessly throughout the day keeping us fully abreast of developments and overcame any potential issues with good humour and excellent workmanship. All queries were dealt with comprehensively and in a patient and understanding manner and no task was too much trouble. Their friendly and approachable attitude was both refreshing and reassuring and was a great advertisement for their company. We are absolutely delighted with the dramatic improvements in our water supply and would have no hesitation in recommending this company, their employees and their uniquely effective water treatment systems to anyone who would benefit from an improved and healthier water supply with the minimum of fuss and inconvenience.

Very impressed with the whole process. We chose this company as partner had worked for Which many years ago. Visit by Karl, contact with Kerry and work carried out by Mike who has worked for the company for 17 years. High standard of work, neat and clean job. Would recommend to family and friends.

I give this company 5* on everything. The engineer (Mike Hagues) was superb, excellent standard of work, nothing was too much trouble, he was very efficient, tidy, helpful and friendly. He certainly “went the extra mile”. We are very pleased with our new water system (4 months of using it now) and it is all we had hoped for and more. People comment on how good our drinking water tastes, we have no scale build up in the home at all, less cleaning, less use of cleaning products, very happy customers and would highly recommend.

We have our soft water and drinking water system for a year now. There is no doubt that our water quality has improved drastically. Glasses of water are pleasant to drink and we no longer buy any bottled water or most fizzy. There is no limescale in our shower or kettle. We had our first service today and the engineer said the pipe insulation could be improved and he would arrange for the company to undertake the work.

Kevin sounds more like a doctor from that title, and I suppose he was, really. He arrived with a good 'bedside manner' , checked the water softener 'patient', changed it's 'treatment', then gave it a clean bill of health. A pleasant company to deal with altogether.

Kevin was friendly, polite and efficient. Explained everything. I would recommend the Pure Water People .

I have dealt with this company for 22 years now & have nothing but praise at the way they go about their business. The engineers have always been on time, are very courteous & thorough in all that they do, explaining any problems that I might ask of them. The company should be very proud of their customer service record.