Endorsed by Which?

The Pure Water People

4.8

1820 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt & professional
Customer Service
Quality
Value
Very good, I was told everything that He done and advised me what needed to be done in the future.
Bernetta, Oxfordshire Posted on 07/03/2016 , work completed 07/03/2016
Brilliant job, prompt & 1st class
Customer Service
Quality
Value
Very professional, knowledgeable, talked us through the job and was very, very polite. Was on time and we would recommend Aquatec to anyone. We have been customers for over ten (10) years now and always found every engineer and office staff 1st class.
David, Wiltshire Posted on 09/03/2016 , work completed 09/03/2016
Prompt & professional
Customer Service
Quality
Value
Would recommend them. Having used them for 20 years.
C J, Wiltshire Posted on 18/03/2016 , work completed 18/03/2016
Fitting Aquatec System
Customer Service
Quality
Value
1) Thorough explanation by sales person of benefits of fitting and running costs. 2) Very personable, efficient and professional fitters. 3) Excellent system - wonderful drinking water and soft water throughout.
James, Surrey Posted on 25/01/2016 , work completed 25/01/2016
My Review
Customer Service
Quality
Value
Very nice engineer made sure everything was perfect. Would recommend him to everyone.
Averil, Oxfordshire Posted on 17/02/2016 , work completed 17/02/2016
Prompt, professional, helpful
Customer Service
Quality
Value
I was very happy with his attitude & professionalism. He got straight in with the job. We have always had good service with Aquatec.
David, Avon Posted on 22/02/2016 , work completed 22/02/2016
Servicing and Maintenance
Customer Service
Quality
Value
Professsional. The engineer had visited many times in the past and explained how it all worked. A good experience.
Which? Trusted Traders Consumer Posted on 28/06/2016 , work completed 28/06/2016
Professional & knowledgeable technician
Customer Service
Quality
Value
We've had our Aquatec water softener for about 11 years & it has been great. Today we had our annual service by Mike. What an exceptional engineer. His knowledge is outstanding & he was willing to answer our numerous questions. He was also able to sort out a slight leak we've had for some years. Previous engineers hadn't been able to identify the cause. Throughout the appointment, Mike was professional, friendly & attentive.
2011-02-04 22:44:35.313 Posted on 01/07/2016 , work completed 01/07/2016
Highly recommend
Customer Service
Quality
Value
Nick is exceptional, a real credit to the company. Extremely courteous and friendly. Explained everything thoroughly.
Clifford, Hampshire Posted on 19/03/2016 , work completed 19/03/2016
Nick
Customer Service
Quality
Value
Efficient, clean and hardworking.
Clive, Hertfordshire Posted on 11/03/2016 , work completed 11/03/2016
Just as promised
Customer Service
Quality
Value
Very good they came on time, did the job, cleaned up and left. No problems and nice people.
Peter, Hampshire Posted on 22/03/2016 , work completed 22/03/2016
Friendly and professional
Customer Service
Quality
Value
As above, and explained how the installation worked. Made a thorough check on all joints and repaired a very small leak.
John, Hampshire Posted on 06/04/2016 , work completed 06/04/2016
Excellent service
Customer Service
Quality
Value
Prompt, friendly, efficient and helpful. Highly recommended.
Jan, Oxfordshire Posted on 27/04/2016 , work completed 27/04/2016
My Review
Customer Service
Quality
Value
Job well done
Posted on 06/05/2016 , work completed 06/05/2016
My Review
Customer Service
Quality
Value
Great work, clean and tidy. Very pleasant engineer. Thank you.
Maria, Middlesex Posted on 14/04/2016 , work completed 14/04/2016
My Review
Customer Service
Quality
Value
Tidy, polite, prompt, professional. Excellent.
Keith, Gloucestershire Posted on 25/04/2016 , work completed 25/04/2016
My Review
Customer Service
Quality
Value
Very efficient and tidy job well done
Henry, Oxfordshire Posted on 10/10/2016 , work completed 10/10/2016
Solid company
Customer Service
Quality
Value
We now have six years experience with Aquatec. Customer service staff always polite and keen to accommodate with service appointment dates. Engineers are friendly, reliable and provide a professional service. Good clear explanation of work being undertaken and ready advice on how to maximize utilisation of the system.
Fred, Oxfordshire Posted on 10/10/2016 , work completed 10/10/2016
Excellent job.
Customer Service
Quality
Value
Very happy with works carried out, each and every occasion.
Pearson Posted on 23/09/2016 , work completed 23/09/2016
Excellent service
Customer Service
Quality
Value
Two very nice young men arrived about 9am. Inspected the areas to be installed. They worked quietly and clearly. The work was completed by 3pm. It was a pleasure having them to do the job. The system is very good and does what is claimed.
Harold, Berkshire Posted on 24/01/2017 , work completed 24/01/2017
Great job
Customer Service
Quality
Value
Very good customer service.
Saeid, Avon Posted on 10/02/2017 , work completed 10/02/2017
Prompt and professional
Customer Service
Quality
Value
Workman arrived on time and completed the job competently and cleanly. Polite and pleasant.
Alec, Oxfordshire Posted on 07/02/2017 , work completed 07/02/2017
Good and fast job
Customer Service
Quality
Value
The yearly service was carried out quickly and efficiently. Explained what they did and how to maintain the system.
Tom, Middlesex Posted on 25/05/2017 , work completed 25/05/2017
Prompt and informative
Customer Service
Quality
Value
Very experienced engineer. Would recommend this service.
Eileen, Avon Posted on 11/10/2017 , work completed 11/10/2017
My review
Customer Service
Quality
Value
Water filter/softener systems tested and services all aspects were fully explained. Engineer arrived at the time arranged and completed the job in a timely manner. Very happy with an efficient service.
Paul, Berkshire Posted on 20/10/2017 , work completed 20/10/2017