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The Pure Water People

4.8

1820 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
My Review
Customer Service
Quality
Value
A very good fitter and pleasant
Posted on 26/02/2016 , work completed 26/02/2016
Prompt, professional and informative
Customer Service
Quality
Value
Always very helpful staff from the office to the man who delivers the special salt - to the service engineer.
Joan Sylvia, Avon Posted on 26/02/2016 , work completed 26/02/2016
Quality job
Customer Service
Quality
Value
Fitters arrived on time surveyed job, then explained where equipment and pipe work would be fitted. Very good explanatory of how equipment worked and how to use it. Work areas left clean and tidy.
Neville, Middlesex Posted on 23/02/2016 , work completed 23/02/2016
Service
Customer Service
Quality
Value
Very good service as usual.
Nicole, Avon Posted on 22/02/2016 , work completed 22/02/2016
Job well done
Customer Service
Quality
Value
The technician looked at the appliance, checked everything - found the problem & fixed it immediately, then he checked the entire system, ran a service check & explained the whole process to us. Only downside it was two weeks after reporting problem that he came.
John, Avon Posted on 04/02/2016 , work completed 04/02/2016
Very professional job
Customer Service
Quality
Value
Thoroughly carried out the job and didn't leave until satisfied the system was working properly.
Ian, Avon Posted on 04/02/2016 , work completed 04/02/2016
Great job
Customer Service
Quality
Value
Would have no hesitation in recommending this company to others. Always efficient, and a job thoroughly well done.
Pearl, Wiltshire Posted on 15/02/2015 , work completed 15/02/2015
Brilliant job as always
Customer Service
Quality
Value
I have had my water softening system from Aquatec for 10 years. I have always received excellent service and the system works just as well 10 years on.
Lloyd, Avon Posted on 12/02/2016 , work completed 12/02/2016
Excellent workman
Customer Service
Quality
Value
Arrived at time given. Started work immediately. Finished in 25 minutes. Tidied up.
Brian, Warwickshire Posted on 10/02/2016 , work completed 10/02/2016
Call back
Customer Service
Quality
Value
This is an excellent organisation which over the years has proved to be well organised with friendly and skilled employees. My system is old but until late last year gave no trouble. The clock had to be changed which unfortunately had a fault and had to be replaced. The work was carried out promptly and the system is now working again.
Julian, Avon Posted on 09/02/2016 , work completed 09/02/2016
Brilliant work done
Customer Service
Quality
Value
Very helpful and good work with installation 100% happy with all parts of work from water test to full installation.
Martyn, Wiltshire Posted on 17/03/2016 , work completed 17/03/2016
Polite and professional
Customer Service
Quality
Value
On time, very personable, polite and professional. Efficient and explanatory. A good job.
Roger, Middlesex Posted on 05/04/2016 , work completed 05/04/2016
Professional
Customer Service
Quality
Value
Very professional, knew his stuff. Well presented and friendly. Job was done well in a timely manner.
Elaine, Oxfordshire Posted on 05/04/2016 , work completed 05/04/2016
Prompt & professional
Customer Service
Quality
Value
Extremely pleased with the whole system. Filtered water is excellent. Have no hesitation in recommending the Aquatec system.
John, Buckinghamshire Posted on 20/02/2016 , work completed 20/02/2016
Brilliant job
Customer Service
Quality
Value
Very knowledgeable, friendly, courteous, tidy and did job well.
Harriet, Berkshire Posted on 20/06/2016 , work completed 20/06/2016
Efficient job.
Customer Service
Quality
Value
Good job, friendly, informative operative.
Posted on 27/06/2016 , work completed 27/06/2016
Prompt excellent service
Customer Service
Quality
Value
Have had some water softener services by Aquatec for past 17 years.
Pamela, Wiltshire Posted on 27/06/2016 , work completed 27/06/2016
Good job, prompt etc
Customer Service
Quality
Value
Lewis, due 9am - 12am arrived 8:45am, left 9:45am. Any mess was cleaned up before he left. Good job done, hopefully until next year. Probably had system 5 years plus still working good.
Philip, Oxfordshire Posted on 20/05/2016 , work completed 20/05/2016
Very professional
Customer Service
Quality
Value
Joe, our installer was very polite and carried out a good job. He cleaned up any mess.
Roy, Oxfordshire Posted on 23/05/2016 , work completed 23/05/2016
Good job prompt & professional
Customer Service
Quality
Value
Arrived on time, did a good professional installation of the whole house purification system drinking & cooking water.
Michael, Berkshire Posted on 23/08/2016 , work completed 23/08/2016
Excellent
Customer Service
Quality
Value
Arrived on time. Job done in a professional manner, courteous & efficient.
E, London Posted on 31/08/2016 , work completed 31/08/2016
My Review
Customer Service
Quality
Value
I have no reason to believe that the work carried out was not of the standard expected.
Anonymous Posted on 22/09/2016 , work completed 22/09/2016
Very professional
Customer Service
Quality
Value
The tradesman was very professional in his approach and also very competent in his work.
William, Wiltshire Posted on 12/07/2016 , work completed 12/07/2016
Brilliant job
Customer Service
Quality
Value
Will was very helpful and professional.
Cecilia, Surrey Posted on 13/07/2016 , work completed 13/07/2016
Brilliant job
Customer Service
Quality
Value
Very friendly but professional - excellent job done.
Patricia, Berkshire Posted on 01/07/2016 , work completed 01/07/2016