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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1820 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt and Professional
Customer Service
Quality
Value
Great demonstration and very quick turn around to work done. The fitter was very knowledgeable and worked well producing a neat job.
Ann, Oxfordshire
, work completed
Recommended
Professional and courteous
Customer Service
Quality
Value
Unit serviced - engineer prompt, knowledgeable and courteous. Booking process friendly and efficient.
Shan, Warwickshire
, work completed
Recommended
Efficient and knowledgeable
Customer Service
Quality
Value
Good service, well explained.
Bridget, Avon
, work completed
Recommended
Prompt, brilliant job, advice helpful
Customer Service
Quality
Value
Will recommend your company, cleaned out filter and area of salt, replaced salt. Very nice chap easy to talk to and I asked questions he gave advice on monthly payments to cut large bill down. Tested water so very pleased with service I received today. Impressed he took shoes off to not walk on my carpet, not many trade people do that. Thank you
Jennifer, Avon
, work completed
Recommended
Brilliant job, prompt, friendly, helpful, would recommend
Customer Service
Quality
Value
Really pleased with prompt work. Very friendly and helpful.
Lynne, Hertfordshire
, work completed
Recommended
Prompt, professional and polite.
Customer Service
Quality
Value
Excellent, knowledgeable, first-class service, both engineer and office.
David, Wiltshire
, work completed
Recommended
Brilliant job, prompt, friendly, helpful, would recommend
Customer Service
Quality
Value
Really pleased with prompt work. Very friendly and helpful.
Lynne, Hertfordshire
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Louis the engineer rang 1/2 hour before arrival and quickly fixed the problems.
John, Berkshire
, work completed
Recommended
Nice & pleasant
Customer Service
Quality
Value
Arrived at agreed time. Our yearly service was required. Trader was very nice, pleasant and explained everything that he was doing.
Stephen, Oxfordshire
, work completed
Recommended
Prompt, polite, friendly, efficient and tidy
Customer Service
Quality
Value
I cannot recommend Aquatec highly enough. Every single engineer we've had to the house has been prompt, polite, friendly, great at explaining/communicating, honest, tidy and very efficient. They've been so helpful in teaching me to understand how the system works, how I should look after it, and also I know they will always talk things through carefully and clearly over the phone if need be.
Jennifer, Surrey
, work completed
Recommended
Friendly and efficient
Customer Service
Quality
Value
During the annual filter change it is reassuring to have the continuity of the same person who originally fitted the device. Always friendly and efficient service. No complaints.
Pamela, Somerset
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Very friendly & professional. Did the job well & explained what he was doing.
Joy, Bedfordshire
, work completed
Recommended
Professional, courteous, knowledgeable
Customer Service
Quality
Value
First rate service, concise description & explanations, good solid advice & tips.
Alexander, Berkshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Aquatec came to service my water softener & drinking water system which they installed 4 years ago. The gentleman who came was prompt, courteous and explained all about the system that I had previously installed. Very helpful & clean & tidy. Would not hesitate to recommend the company.
Vail, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Very professional service - fast and efficient. Very knowledgeable staff. Excellent communication.
Charles, Gloucestershire
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional.
Simon, Middlesex
, work completed
Recommended
Polite & helpful
Customer Service
Quality
Value
I was very pleased with everything. The engineer was on time, polite and helpful.
Susan, Oxfordshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Excellent job, prompt, friendly & professional.
Alfred, Somerset
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Excellent job, clean professional and 'very' knowledgeable. Would definitely recommend them to anyone. Nick is worth his weight in gold.
Graham, Hertfordshire
, work completed
Recommended
Good service - can recommend!
Customer Service
Quality
Value
It is a pleasure to deal with this company. Excellent service all round.
Stella, Wiltshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Excellent and professional!
Tohue, Bedfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Always a good service from the engineers.
Andrew, Oxfordshire
, work completed
Recommended
Perfect service
Customer Service
Quality
Value
I have used Aquatec for nearly 9 years. This is the first time I have had to move the system from the house it was installed in to my new address. Perfect service, perfect customer service and I couldn't be happier. Cannot wait for a decent shower tonight!
Sue, Worcestershire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Mike arrived on time and worked quietly and efficiently, kept me informed of his progress. He completed the work 1 hour less than estimated and informed me the office would contact me with the revised bill.
Alan, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
The maintenance procedure was explained, promptly carried out, recommendation given regarding condensation.
Yoksel, Avon
, work completed
Recommended