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The Pure Water People
Opening Hours
Today -
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1820 reviews
Recommended
Recommended
by 100% of customers
Sort by
Brilliant annual service
Customer Service
Quality
Value
From installation over 3 years ago my water treatment equipment has given excellent service, saved me money and provided me with the softwater and pure drinking water promises. The installation was performed excellently and annual service is first class and good value. I have no hesitation in recommending their product and services.
Colin, Hertfordshire
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Turned up on time, polite & friendly.
Elizabeth, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very good service. Clean & tidy after work. Friendly and knows a lot about his job. Thanks a lot.
Fred James, Hampshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional
Ruth, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
A good and efficient company.
Julian, Avon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Very good system. Very pleased with the Aquatec soft water system. An excellent company to deal with.
Neil, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent and professional.
Nita, Berkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
The water treatment work is brilliant but not what you want on the front of the house. Mike walked through the options on where and how it could be sited. It needed new internal pipes, hidden behind existing ones. New underground pipes, additional resources, time and people all provided without complaint. Mike's sole aim was to ensure we were happy with the installation and the standard of workmanship. We are. The attention to detail assured us that we had a quality product well installed. No hesitation in recommending the product and the workforce.
Richard, Hertfordshire
, work completed
Recommended
Prompt & Professional.
Customer Service
Quality
Value
Serviced by the original installer - very friendly, remembered all about us from first visit. Service carried out efficiently and with no mess.
David, Middlesex
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
From the very 1st contact I had with the company every single person was polite, helpful & friendly comparative tests shown by the Rep were very clear and straight forward. I bought the product immediately. The technical engineer who fitted the system was terrific & his attention to detail & service provided was second to none.
Kirsten, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived on time, friendly, efficient.
Geraldine, Avon
, work completed
Recommended
Prompt, professional
Customer Service
Quality
Value
Friendly, clean and tidy work. Went out of way to do a good job.
Janet, Hampshire
, work completed
Recommended
A good professional service.
Customer Service
Quality
Value
The serviceman was there on time - he set about the job in a professional manner and kept us informed about what he was doing. When he finished he left a maintenance sheet fully explaining what he had done and a breakdown of the cost. We were very satisfied.
Alan, Berkshire
, work completed
Recommended
Always professional
Customer Service
Quality
Value
I have been using an Aquatec Water Conditioner unit since about 2006 and the product is exemplary with it's pure drinking water and consistency. The same goes for the tradesmen. They remember your name and give advice that's right for your set-up. They are so pleasant and thorough and totally trustworthy. So trustworthy, in fact, I shall be calling on them again. When I move from Bristol to Tohnes for a re-install.
Kay, Avon
, work completed
Recommended
Prompt, professional and helpful
Customer Service
Quality
Value
A trader was with me within 4 days of making a phone call. He was very helpful and explained things simply and clearly.
Catriona, Somerset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The engineer was prompt, courteous and thorough. Had been to us before and we are very satisfied with his work and Aquatec's service.
Susan, Wiltshire
, work completed
Recommended
Consistent service
Customer Service
Quality
Value
We've had our water filtering/softening system for over 16 years. Service & products are excellent. We had the same 2 service engineers for 15 years, says a lot when the staff stay.
Karen, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Turned up on time, quick and efficient - clean job. Explained system requirements and operation. Very polite and friendly.
George, Middlesex
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Found the engineer very good and helpful. So much so that he sorted out another small problem under the sink i.e. a leaking joint in one of the pipes.
Bryan, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
The gentlemen arrived on time, was very pleasant and went through everything thoroughly and explained everything he was doing - excellent.
Marion Ruth, Gloucestershire
, work completed
Recommended
Very prompt and professional
Customer Service
Quality
Value
Very honest not trying to sell me anything not wanted. Very pleasant gentleman. Very clean and tidy took all rubbish away.
Martin John, Somerset
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very friendly and professional. All engineers from Aquatec have been reliable. Would recommend them.
Lesley, Somerset
, work completed
Recommended
Great Job
Customer Service
Quality
Value
Engineer arrived on time, carried out service work efficiently with polite and helpful personality.
Trevor, Wiltshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent company. The engineer always gives sound advice, some things I didn't even know. You are never too old to learn. Will always recommend.
Antony, Hertfordshire
, work completed
Recommended
Efficient as always
Customer Service
Quality
Value
We have used Aquatec since 2007 and their service has always been very efficient.
Will, Oxfordshire
, work completed
Recommended