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The Pure Water People
Opening Hours
Today -
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1820 reviews
Recommended
Recommended
by 100% of customers
Sort by
Brilliant job
Customer Service
Quality
Value
Prompt arrival. Speedy service.
Paul, Middlesex
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Punctual, polite & friendly, Mr Hayes explained the service he was to perform & why it was necessary, so I knew exactly how things were going to be afterwards.
Patricia, Avon
, work completed
Recommended
Aquatec Servicing
Customer Service
Quality
Value
Very professional engineer who explains everything he was doing and why. very efficient and clean. Service team are always friendly and polite. Recommended.
Michael, Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Punctual, friendly, efficient, helpful.
Kathleen, Berkshire
, work completed
Recommended
Good job
Customer Service
Quality
Value
Good service. Happy with job.
Kevin, Avon
, work completed
Recommended
Very professional, quick, tidy and friendly
Customer Service
Quality
Value
We are very pleased with the service. Mike and Joe, who performed the work, are very professional and friendly and polite. The work was done quickly and tidy. It was carried out to a very high standard.
Stanislav, Wiltshire
, work completed
Recommended
A Very Good Job
Customer Service
Quality
Value
Very good job, explained everything that needed doing.
Marilyn, Wiltshire
, work completed
Recommended
Efficient and Informative Job
Customer Service
Quality
Value
A very efficient and informative service. The engineer explained his every move and the full process of the service. He gave good advice and included the use of my other white goods. His suggestion of taking out a monthly standing order was very useful.
Roy B, Bristol
, work completed
Recommended
Through job
Customer Service
Quality
Value
A thorough & professional job.
Which? Trusted Traders Consumer
, work completed
Recommended
Good service completed
Customer Service
Quality
Value
Prompt and efficient - job well done.
Andrew, Wiltshire
, work completed
Recommended
Very Efficient
Customer Service
Quality
Value
Came earlier than planned, which was good. Did a thorough job & answered all our questions satisfactorily. Excellent service.
Janet, Wiltshire
, work completed
Recommended
My review
Customer Service
Quality
Value
An excellent, efficient service and maintenance, all well explained and helpful.
Susan, Oxfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
All splendidly done - many thanks.
Which? Trusted Traders Consumer
, work completed
Recommended
Very Efficient
Customer Service
Quality
Value
Came earlier than planned, which was good. Did a thorough job & answered all our questions satisfactorily. Excellent service.
Janet, Wiltshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Engineer was prompt, friendly, proficient and helpful. Quietly professional. Work completed cleanly and efficiently. This was an annual routine service with a small repair attached.
Austin, Avon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Friendly staff. Excellent service. Highly recommended.
Raymond, Middlesex
, work completed
Recommended
Most helpful
Customer Service
Quality
Value
Annual service. Most helpful and explained well. Easy to talk to. Problem seems to be resolved.
Hilary, Wiltshire
, work completed
Recommended
Great work, friendly and honest service
Customer Service
Quality
Value
Mike is the engineer who installed our water purification system. He was punctual every day he was due to work even though he was driving from Bristol . Super friendly chap and made sure we knew what he was delivering each day. Excellent work quality, after each day cleaned and tidy up after himself. During the installation he noticed there was a leak due to potential manufacture fault so replaced the system without any fuss. He had patience answering all our unprofessional questions and happily explained all the mechanics. This was a really pleasant experience and has made the whole decision to invest more comfortable.
Customer in Windsor and Maidenhead
, work completed
Recommended
Service & filter change.
Customer Service
Quality
Value
Service my Pure Water Softener, changed filters, checked water. Very pleased with overall service. Live in a very hard water area. Neighbours always complained!
Christine, Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Very helpful and polite.
Peter, Oxfordshire
, work completed
Recommended
Excellent and honest from start to finish
Customer Service
Quality
Value
Friendly and efficient, went out of his way to suit our preferences. Clean and tidy. Overall a pleasant experience from all members of the company.
Customer in Oxfordshire
, work completed
Recommended
Recommend
Customer Service
Quality
Value
Work completed professionally. Did a great job. Would recommend
Victor, Wiltshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
We were very impressed with the work carried out. It was a very professional job. We would recommend him to anyone.
Michael, Hertfordshire
, work completed
Recommended
Professional.
Customer Service
Quality
Value
Following an annual service, we started to have a problem with the supply of our drinking water. With 24 hours Aquatec sent a technician to resolve the matter. He was pleasant and explained very clearly what the problem was and how he would resolve it. However, approximately a week after the second visit, our nine year old water softener system decided to stop the flow of the drinking water entirely. Aquatec reacted fast and efficiently. The issue was resolved satisfactorily and successfully. Aquatec's after-care service is efficacious and their technicians are helpful, caring and plainly knowledgeable about their products.
Jeremy, Buckinghamshire
, work completed
Recommended
Very happy
Customer Service
Quality
Value
Very happy with work, carried out professionally and on schedule. Lots of feedback on system performance and advice on future replacements and updates, including costs.
Barry, Avon
, work completed
Recommended