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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
On time, polite and very professional.
Customer Service
Quality
Value
Complete maintenance, greased and cleaned required areas. Checked water salination. Checked all times on display system and amended where required. Certainly knew his job, very thorough and very professionally done. No time wasting at all. Polite and courteous at all times.
David J, Wiltshire
, work completed
Recommended
Very professional and tidy
Customer Service
Quality
Value
Annual service - communication very good before and whilst arranging apartment, really loved engineer very polite and cheerful. Service carried out very professional and tidy.
Linda, Hertfordshire
, work completed
Recommended
Carried out well
Customer Service
Quality
Value
Serviced the Wale system, yes was done to agreed schedule and agreed price. Job was carried out well by a very cheerful man who introduced himself and explained all he did and why he did it. Gave us advice on amount of salt to put in and where.
Roy, Surrey
, work completed
Recommended
Helpful & professional
Customer Service
Quality
Value
Very helpful and professional, everything explained clearly. Service completed satisfactorily.
Sheila, Wiltshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Carried out routine service. Discovered small leak, repair carried out straight away. No problem. Excellent company. We have been with them for a good few years now. Never any problems.
Paul, Avon
, work completed
Recommended
Recommend
Customer Service
Quality
Value
Work completed professionally. Did a great job. Would recommend
Victor, Wiltshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Water treatment system service and maintenance. Arrived on time, smiley and engaging, helpful and professional with good communication skills. Highly recommended.
Jim, Oxfordshire
, work completed
Recommended
Customer Service
Quality
Value
Samuel, Wiltshire
, work completed
Recommended
My review.
Customer Service
Quality
Value
Fine.
Edward, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional, informative person.
Helen, Berkshire
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
Brilliant service. Really friendly and informative about everything. Kept the rooms very clear after use. Highly satisfied with the service.
Jon, Avon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Routine servicing carried out as arranged, customer service, as usual, friendly and efficient.
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Checking equipment, service couldn't be faulted.
Peter, Surrey
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Service & maintenance according to schedule. Clean work at the time agreed. Clear communication and polite engineer.
George, Middlesex
, work completed
Recommended
Service & filter change.
Customer Service
Quality
Value
Service my Pure Water Softener, changed filters, checked water. Very pleased with overall service. Live in a very hard water area. Neighbours always complained!
Christine, Hampshire
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
The engineer was very professional, changed my water filter, made sure all the parts worked, checked the salt tank, cleaned it out, and if I had an extra bag of salt he would have put it in for me. Very pleased with the work.
Delfina, London
, work completed
Recommended
Professional.
Customer Service
Quality
Value
Polite & friendly service. Fully explained how to use the purifier system and tips for saving money. Very knowledgeable about the system & very confident in the quality of work.
Richard, Wiltshire
, work completed
Recommended
Competent and cheerful.
Customer Service
Quality
Value
The initial demonstration was comprehensive and all questions answered to our satisfaction. The work was carried out on time with very little disruption and cheerfully. We are very satisfied with the outcome.
John, Buckinghamshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
We were very impressed with the work carried out. It was a very professional job. We would recommend him to anyone.
Michael, Hertfordshire
, work completed
Recommended
Professional and polite
Customer Service
Quality
Value
Aquatec employees are always polite, informative and carry out their duties professionally and in a friendly manner. I would not hesitate to recommend Aquatec. Their office staff are friendly and professional, as are all the field engineers. A great company to deal with.
Alan, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Geoffrey, Avon
, work completed
Recommended
My review
Customer Service
Quality
Value
Very helpful and polite.
Peter, Oxfordshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Serviced yes, very reliable, work excellent. You had a diamond when you employed Mike.
Harold, Wiltshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Liam arrived before the scheduled time and I had already prepared the kitchen for the installation. He got on with the work and completed the installation with minimal disruption and explained the system in a professional manner once completed. Have no hesitation in recommending.
Michael, Hertfordshire
, work completed
Recommended
Prompt & efficient
Customer Service
Quality
Value
System Installed 12-13 years ago and service has always been maintained promptly and efficiently.
Diana, Gloucestershire
, work completed
Recommended