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The Pure Water People

4.8

1820 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Superb product and service.
Customer Service
Quality
Value
This really is a worthwhile product. Superb value. Fitter was superb.
David, Avon Posted on 31/10/2014 , work completed 31/10/2014
The trader replied (on 14/01/2019)
Hi David, we are super pleased to see that you feel that our purification systems represent quality and value for money - honestly, it's music to our ears ! we are entirely passionate about water quality and it matters to know that you feel the same. thanks, Cathy.
My Review
Customer Service
Quality
Value
Mike was very thorough and very polite. He explained everything to me. Nothing was to much trouble for him. I was very, very pleased with him.
Linda, Wiltshire Posted on 10/03/2016 , work completed 10/03/2016
Great job
Customer Service
Quality
Value
Aquatec were able to meet my special requirements. The engineer was punctual, friendly, professional and skilled. I'm very pleased with the whole process.
M, Avon Posted on 28/03/2015 , work completed 28/03/2015
Professional at all times
Customer Service
Quality
Value
Brilliant, courteous and polite tradesmen.
Marie, Middlesex Posted on 20/07/2015 , work completed 20/07/2015
Highly recommended
Customer Service
Quality
Value
Have had the Aquatec system for 7 years. Delighted with product and service.
Alison, Warwickshire Posted on 22/09/2015 , work completed 22/09/2015
Very professional
Customer Service
Quality
Value
All questions answered in full, in layman's terms, so understood! Good advice and polite. Impressed!
Trudy, Hampshire Posted on 24/09/2015 , work completed 24/09/2015
Excellent job
Customer Service
Quality
Value
In spite of many difficulties with the old water pipes the engineer/plumber installed the system as scheduled, explained the product clearly and left the house looking exactly as it had before. Ten out of Ten
John, London Posted on 07/10/2015 , work completed 07/10/2015
Both a brilliant job, as well as prompt and professional.
Customer Service
Quality
Value
Aquatec is a company which offers soft water installations, especially useful if you live in a hard water area. Water then supplied to the house is soft and pure. My daughter, who suffers (used to suffer) with Eczema, now no longer has a skin problem. The softened water is kind to sensitive skin. I absolutely love the system, and it's worth it's weight in gold. Bathing is wonderful. Showering is wonderful. Using less products because the water is so wonderfully soft. every annual check is done to a fabulous and friendly standard. Five out of five all the way!
Sally, Surrey Posted on 24/11/2015 , work completed 24/11/2015
Brilliant, fantastic
Customer Service
Quality
Value
great product, really does what they say it does. Good workmanship. Clean tidy installation
Christopher, Somerset Posted on 12/10/2015 , work completed 12/10/2015
Brilliant Job
Customer Service
Quality
Value
Mike was very professional, did a very good job and cleaned up well after himself, would recommend him to other people
Susan, Oxfordshire Posted on 13/01/2016 , work completed 13/01/2016
Fantastic!
Customer Service
Quality
Value
Engineer Mike Hague - prompt arrival, very pleasant and friendly - kept me fully informed of everything he was doing throughout his visit - very efficient. A treasure! The company should be proud of him.
Barry, Avon Posted on 19/01/2016 , work completed 19/01/2016
Superb, really well done
Customer Service
Quality
Value
Tidy, neat and well presented.
John, Oxfordshire Posted on 16/11/2015 , work completed 16/11/2015
Professional.
Customer Service
Quality
Value
Very professional service. Time taken to explain workings of system and service carried out. Very tidy and careful.
Gwen, Middlesex Posted on 02/03/2016 , work completed 02/03/2016
Brilliant job.
Customer Service
Quality
Value
Always reliable, professional, turned up early. Flexible, with no pressure on sales or services.
Rebecca, Avon Posted on 02/03/2016 , work completed 02/03/2016
Prompt and professional
Customer Service
Quality
Value
Came when they said, job was required.
Sandra, Somerset Posted on 02/03/2016 , work completed 02/03/2016
Service - prompt & professional
Customer Service
Quality
Value
Excellent service carried out. Polite, punctual, very informative on using product effectively in the home.
Leanne, Avon Posted on 22/02/2016 , work completed 22/02/2016
Excellent service
Customer Service
Quality
Value
Punctual, friendly and very efficient and went through everything before he left. Put the 2 bags of salt in the shed for me.
Susan, Wiltshire Posted on 07/03/2016 , work completed 07/03/2016
Service of water filter system
Customer Service
Quality
Value
Trader turned up on date and time as arranged. Very professional in carrying out the service.
Posted on 14/03/2016 , work completed 14/03/2016
Excellent workmanship
Customer Service
Quality
Value
The Aquatec engineer arrived on time and carried out the refit of our system in a very professional manner. He resolved problems quickly and explained very clearly the changes he had incorporated. A very tidy and diligent tradesman.
Clive, Avon Posted on 05/07/2017 , work completed 05/07/2017
Outstanding professional service
Customer Service
Quality
Value
Engineer provided an excellent service, thoroughly professional approach, cleaned as he went along, an asset to the company.
L, Hampshire Posted on 01/02/2016 , work completed 01/02/2016
Prompt & professional
Customer Service
Quality
Value
Efficient, friendly, helpful. Offered to change fridge filter too painstaking. Informative! Thank you
H, Surrey Posted on 08/02/2016 , work completed 08/02/2016
Water softener service
Customer Service
Quality
Value
Clear explanation of the service process. Useful advice on maintenance and things like detergent use in washing machine.
Colin, Hertfordshire Posted on 12/02/2016 , work completed 12/02/2016
Professional
Customer Service
Quality
Value
Will was very polite and courteous, showed real interest in the problem at hand and with a little help from his base promptly resolved the fault with my rainsoft system and explained the why's and wherefores to me
Michael, Avon Posted on 11/02/2016 , work completed 11/02/2016
Brilliant job. Prompt & pleasant
Customer Service
Quality
Value
He was a very pleasant young man. He certainly did a very thorough job and cleaned up well afterwards.
Christopher, Avon Posted on 04/02/2016 , work completed 04/02/2016
Professional & tidy
Customer Service
Quality
Value
Arrived on time, very professional & informative. Explained everything & answered all our questions. Very friendly & tidied all around before leaving.
John, Hertfordshire Posted on 15/02/2016 , work completed 15/02/2016