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Endorsed by Which?
The Pure Water People
Opening Hours
Today -
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1820 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Excellent service from installation to back up maintenance. I would thoroughly recommend this company.
David, Wiltshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent job.
Ian, Hertfordshire
, work completed
Recommended
Personal, prompt and professional
Customer Service
Quality
Value
The workmen and office staff were polite, helpful and professional. We were kept informed about the work throughout. Everything was left clean and tidy. Any question, however basic was answered immediately and clearly. We are pleased with the product and would recommend it. It is costly but "you get what you pay for". It is good value.
Norman, Wiltshire
, work completed
Recommended
Professional
Customer Service
Quality
Value
Could not fault the service we received.
Alfred, Oxfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Brian, Hertfordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish. Very professional and would recommend this product to all my friends & family.
Which? Trusted Traders Consumer
, work completed
Recommended
Yearly maintenance great engineer!
Customer Service
Quality
Value
We booked a full maintenance with Liam and got the best servicing and maintenance. He explained everything in detail, answered all our questions with patience and ensured we were happy with everything at each step. Very friendly polite and helpful and highly recommend this engineer to anyone who is getting their servicing or maintenance for their Aquatec system. We will only choose him for our servicing in the future.
kingfisher
, work completed
Recommended
Brilliant - very professional engineer
Customer Service
Quality
Value
Highly recommend this company - very professional personnel. Our job was completed promptly and efficiently by a most personable engineer. Excellent all round.
Anthony, Hertfordshire
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Very pleasant tradesman.
Ian, Buckinghamshire
, work completed
Recommended
Prompt and efficient
Customer Service
Quality
Value
The engineer arrived during the time span quoted. He carried out the service thoroughly and efficiently, and was polite and friendly.
Elizabeth, Surrey
, work completed
Recommended
Professional and customer orientated
Customer Service
Quality
Value
Annual weather system maintenance.
Dusan, Berkshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Very professional, helpful & knowledgeable. Prompt service.
Roy, Avon
, work completed
Recommended
Very good
Customer Service
Quality
Value
Will was very knowledgeable about the system and gave us some good tips to get the best from it.
Stuart, Avon
, work completed
Recommended
Efficient and friendly
Customer Service
Quality
Value
Ian arrived within the agreed time slot and carried out the service of the water softener in a professional manner. As I am new to water softening he gave an explanation of how everything worked. Even my dog liked him.
John, Buckinghamshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
We had an engineer called Joe Pester in to install our water system. He was very professional, very friendly, he did an excellent job, he left no mess at all and took all excess packaging away, and before he left he explained how everything worked.
Maureen, Hertfordshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Engineer arrived on time, very friendly. Explained everything, answered any questions. Work was very professional, put everything back in place, left area clean and tidy.
Keith, Oxfordshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
He was delayed and very apologetic. Once here, he was quick and efficient. We were warned he would be delayed.
Daggi, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and very professional
David, Surrey
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Have always been reliable.
Dorothy, Wiltshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Great service.
Beata, London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Noticed an instant improvement with the drinking water - excellent. This job proved difficult, at first, for the fitters, but they have overcome the problems and completed the work to a very high standard. We look forward to continued water improvements. Thank you.
Jane, Oxfordshire
, work completed
Recommended
Knowledgeable & professional
Customer Service
Quality
Value
The operative today corrected some things with our unit which should have been done when the unit was installed in Feb 2016.
Kate, Oxfordshire
, work completed
Recommended
Good company to deal with
Customer Service
Quality
Value
We feel the salesperson should have been more open with us as to how much equipment was needed under my sink, rendering the cupboard almost useless for storage. Engineer found an excellent solution, rang company who agreed, saving the situation. Engineer Liam was 5 star.
Beryl, Middlesex
, work completed
Recommended
Courteous throughout
Customer Service
Quality
Value
Annual service of the water softening system was conducted on time and professionally. Operator was courteous throughout.
M, Avon
, work completed
Recommended
All satisfactory.
Customer Service
Quality
Value
Very helpful, pleasant, polite.
Ian, Middlesex
, work completed
Recommended