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The Pure Water People

4.8

1820 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Excellent service
Customer Service
Quality
Value
Excellent service from installation to back up maintenance. I would thoroughly recommend this company.
David, Wiltshire Posted on 24/01/2017 , work completed 24/01/2017
My review
Customer Service
Quality
Value
Excellent job.
Ian, Hertfordshire Posted on 23/11/2016 , work completed 23/11/2016
Personal, prompt and professional
Customer Service
Quality
Value
The workmen and office staff were polite, helpful and professional. We were kept informed about the work throughout. Everything was left clean and tidy. Any question, however basic was answered immediately and clearly. We are pleased with the product and would recommend it. It is costly but "you get what you pay for". It is good value.
Norman, Wiltshire Posted on 21/04/2017 , work completed 21/04/2017
Professional
Customer Service
Quality
Value
Could not fault the service we received.
Alfred, Oxfordshire Posted on 28/04/2017 , work completed 28/04/2017
My review
Customer Service
Quality
Value
Prompt and professional.
Brian, Hertfordshire Posted on 10/05/2017 , work completed 10/05/2017
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish. Very professional and would recommend this product to all my friends & family.
Which? Trusted Traders Consumer Posted on 09/05/2017 , work completed 09/05/2017
Yearly maintenance great engineer!
Customer Service
Quality
Value
We booked a full maintenance with Liam and got the best servicing and maintenance. He explained everything in detail, answered all our questions with patience and ensured we were happy with everything at each step. Very friendly polite and helpful and highly recommend this engineer to anyone who is getting their servicing or maintenance for their Aquatec system. We will only choose him for our servicing in the future.
kingfisher Posted on 18/08/2017 , work completed 18/08/2017
Brilliant - very professional engineer
Customer Service
Quality
Value
Highly recommend this company - very professional personnel. Our job was completed promptly and efficiently by a most personable engineer. Excellent all round.
Anthony, Hertfordshire Posted on 30/12/2017 , work completed 30/12/2017
Prompt and professional.
Customer Service
Quality
Value
Very pleasant tradesman.
Ian, Buckinghamshire Posted on 07/12/2017 , work completed 07/12/2017
Prompt and efficient
Customer Service
Quality
Value
The engineer arrived during the time span quoted. He carried out the service thoroughly and efficiently, and was polite and friendly.
Elizabeth, Surrey Posted on 27/04/2018 , work completed 27/04/2018
Professional and customer orientated
Customer Service
Quality
Value
Annual weather system maintenance.
Dusan, Berkshire Posted on 30/08/2018 , work completed 30/08/2018
Excellent
Customer Service
Quality
Value
Very professional, helpful & knowledgeable. Prompt service.
Roy, Avon Posted on 11/10/2018 , work completed 11/10/2018
Very good
Customer Service
Quality
Value
Will was very knowledgeable about the system and gave us some good tips to get the best from it.
Stuart, Avon Posted on 10/10/2016 , work completed 10/10/2016
Efficient and friendly
Customer Service
Quality
Value
Ian arrived within the agreed time slot and carried out the service of the water softener in a professional manner. As I am new to water softening he gave an explanation of how everything worked. Even my dog liked him.
John, Buckinghamshire Posted on 28/09/2016 , work completed 28/09/2016
Very professional
Customer Service
Quality
Value
We had an engineer called Joe Pester in to install our water system. He was very professional, very friendly, he did an excellent job, he left no mess at all and took all excess packaging away, and before he left he explained how everything worked.
Maureen, Hertfordshire Posted on 27/09/2016 , work completed 27/09/2016
Excellent job
Customer Service
Quality
Value
Engineer arrived on time, very friendly. Explained everything, answered any questions. Work was very professional, put everything back in place, left area clean and tidy.
Keith, Oxfordshire Posted on 28/07/2015 , work completed 28/07/2015
Very professional
Customer Service
Quality
Value
He was delayed and very apologetic. Once here, he was quick and efficient. We were warned he would be delayed.
Daggi, Oxfordshire Posted on 28/07/2016 , work completed 28/07/2016
My Review
Customer Service
Quality
Value
Prompt and very professional
David, Surrey Posted on 01/08/2016 , work completed 01/08/2016
Prompt and professional.
Customer Service
Quality
Value
Have always been reliable.
Dorothy, Wiltshire Posted on 08/03/2017 , work completed 08/03/2017
My review
Customer Service
Quality
Value
Great service.
Beata, London Posted on 10/02/2017 , work completed 10/02/2017
Excellent work
Customer Service
Quality
Value
Noticed an instant improvement with the drinking water - excellent. This job proved difficult, at first, for the fitters, but they have overcome the problems and completed the work to a very high standard. We look forward to continued water improvements. Thank you.
Jane, Oxfordshire Posted on 14/02/2017 , work completed 14/02/2017
Knowledgeable & professional
Customer Service
Quality
Value
The operative today corrected some things with our unit which should have been done when the unit was installed in Feb 2016.
Kate, Oxfordshire Posted on 16/02/2017 , work completed 16/02/2017
Good company to deal with
Customer Service
Quality
Value
We feel the salesperson should have been more open with us as to how much equipment was needed under my sink, rendering the cupboard almost useless for storage. Engineer found an excellent solution, rang company who agreed, saving the situation. Engineer Liam was 5 star.
Beryl, Middlesex Posted on 24/02/2017 , work completed 24/02/2017
Courteous throughout
Customer Service
Quality
Value
Annual service of the water softening system was conducted on time and professionally. Operator was courteous throughout.
M, Avon Posted on 06/06/2017 , work completed 06/06/2017
All satisfactory.
Customer Service
Quality
Value
Very helpful, pleasant, polite.
Ian, Middlesex Posted on 14/07/2017 , work completed 14/07/2017