Home
/
Find a trader
Endorsed by Which?

The Pure Water People

4.8

1827 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1827 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Good job efficiently done
Customer Service
Quality
Value
The Aquatec engineer arrived as expected. He soon discovered the problem and fixed it. He then carried out the usual service and charging of fitters.
Colin, Hampshire Posted on 14/05/2018 , work completed 14/05/2018
Recommended
Splendid job
Customer Service
Quality
Value
Problem solved and sorted by excellent employee.
Rachel, Berkshire Posted on 09/05/2018 , work completed 09/05/2018
Recommended
Prompt, professional, excellent service
Customer Service
Quality
Value
Aquatec are always very professional, the engineers are very respectful and courteous and carry out an excellent service.
Karen, Berkshire Posted on 09/05/2018 , work completed 09/05/2018
Recommended
Excellent service
Customer Service
Quality
Value
Polite, excellent service.
Cathy, Berkshire Posted on 08/05/2018 , work completed 08/05/2018
Recommended
Excellent all round
Customer Service
Quality
Value
Excellent professional service from start to finish. Every single member of staff we've dealt with on site and on the phone have been superb. The new water system is already producing the desired results!
Aquatec customer, Wiltshire Posted on 04/05/2018 , work completed 04/05/2018
Recommended
Efficient and prompt
Customer Service
Quality
Value
Staff always courteous and efficient, work carried out punctually and well.
Which? Trusted Traders Consumer Posted on 04/05/2018 , work completed 04/05/2018
Recommended
Efficient and informative
Customer Service
Quality
Value
Arrived when scheduled, friendly, informative and carried out a thorough job.
Stephen, Buckinghamshire Posted on 30/04/2018 , work completed 30/04/2018
Recommended
Early and Personable & Knowledgeable
Customer Service
Quality
Value
Engineer arrived early and undertook job efficiently. He gave us feedback on what he had done and obviously knew his job.
David, Surrey Posted on 27/04/2018 , work completed 27/04/2018
Recommended
Prompt and efficient
Customer Service
Quality
Value
The engineer arrived during the time span quoted. He carried out the service thoroughly and efficiently, and was polite and friendly.
Elizabeth, Surrey Posted on 27/04/2018 , work completed 27/04/2018
Recommended
Prompt And Professional
Customer Service
Quality
Value
The workman came within the scheduled time. He was very efficient and friendly. He explained what he was doing clearly and concisely. He was a credit to Aquatec.
Which? Trusted Traders Consumer Posted on 25/04/2018 , work completed 25/04/2018
Recommended
Excellent. experience, very helpful
Customer Service
Quality
Value
Excellent experience - installing Pure Water System. Needs to be explained to us. Difficult working conditions in cellar. Nothing too much trouble. Exceptionally tidy organised. High recommendation.
John Clive, Middlesex Posted on 17/04/2018 , work completed 17/04/2018
Recommended
The trader replied (on 14/02/2019)
Great review Clive, our specialist Engineers work hard to ensure that all aspects of work are carried out to the highest possible standards! Water Purification is such a unique product we work tirelessly to ensure that you are 100% happy with your purchase. Many thanks.
My review
Customer Service
Quality
Value
An excellent, efficient service and maintenance, all well explained and helpful.
Susan, Oxfordshire Posted on 16/04/2018 , work completed 16/04/2018
Recommended
My review
Customer Service
Quality
Value
All splendidly done - many thanks.
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
Recommended
My review
Customer Service
Quality
Value
An excellent, efficient service and maintenance, all well explained and helpful.
Susan, Oxfordshire Posted on 16/04/2018 , work completed 16/04/2018
Recommended
My review
Customer Service
Quality
Value
All splendidly done - many thanks.
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
Recommended
Aquatec 2 decades of reliability
Customer Service
Quality
Value
Lewis was professional and efficient at servicing my AQ10 22 year old unit. In all the 2 decades Aquatec have always been upstanding and professional with their communications and engineers, without excessive advertising i.e. once or twice a year.
Richard, Avon Posted on 12/04/2018 , work completed 12/04/2018
Recommended
Aquatec 2 decades of reliability
Customer Service
Quality
Value
Lewis was professional and efficient at servicing my AQ10 22 year old unit. In all the 2 decades Aquatec have always been upstanding and professional with their communications and engineers, without excessive advertising i.e. once or twice a year.
Richard, Avon Posted on 12/04/2018 , work completed 12/04/2018
Recommended
The trader replied (on 14/02/2019)
Hi Richard, Thankyou for such a glowing review - it is brilliant to hear that you have had such a great experience with us and that your Equipment has continued to deliver its promises! your personal information is something that we hold with respect and our aim is to only contact you when necessary. Kind regards, Cathy.
Brilliant job
Customer Service
Quality
Value
Excellent installation executed in half a day.
Martin, Hampshire Posted on 10/04/2018 , work completed 10/04/2018
Recommended
Brilliant job
Customer Service
Quality
Value
Excellent installation executed in half a day.
Martin, Hampshire Posted on 10/04/2018 , work completed 10/04/2018
Recommended
Very Efficient
Customer Service
Quality
Value
Came earlier than planned, which was good. Did a thorough job & answered all our questions satisfactorily. Excellent service.
Janet, Wiltshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
Very Efficient
Customer Service
Quality
Value
Came earlier than planned, which was good. Did a thorough job & answered all our questions satisfactorily. Excellent service.
Janet, Wiltshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
Prompt, professional and polite.
Customer Service
Quality
Value
Excellent, knowledgeable, first-class service, both engineer and office.
David, Wiltshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
Prompt, professional and polite.
Customer Service
Quality
Value
Excellent, knowledgeable, first-class service, both engineer and office.
David, Wiltshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
Brilliant job
Customer Service
Quality
Value
Installer Mike went out of his way to make sure I was happy. Even put in a shelf in my airing cupboard and under the sink as he had to use most of the space for the installation. Moved the stopcock at no extra charge. Left the place really tidy, I am really pleased.
Tina, Middlesex Posted on 03/04/2018 , work completed 03/04/2018
Recommended
The trader replied (on 14/02/2019)
We will pass this lovely review on to Mike, we genuinely work hard to ensure that your installation and equipment delivers to its promises. We completely respect that you have worked hard to pay for your investment with us and i am glad to hear that that we met your expectations. many thanks.
Good Job
Customer Service
Quality
Value
Had the system reinstalled after having new kitchen fitted. The technician was prompt, polite & tidy. Did not leave a mess. Very happy.
Michael, Hampshire Posted on 29/03/2018 , work completed 29/03/2018
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.