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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1833 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional.
Customer Service
Quality
Value
I have been a customer for some years, and from installation to service found them friendly and totally professional. Any concerns are dealt with promptly and thoroughly.
Alfred, Wiltshire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Jeb started & finished promptly. Very courteous and helpful.
Brian, Oxfordshire
, work completed
Recommended
Good
Customer Service
Quality
Value
Efficient & professional and explained in terms I could understand.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient & courteous
Customer Service
Quality
Value
Reliable, friendly firm both in contact with office and workmen. Annual servicing always efficient and visits on time.
Anne, Buckinghamshire
, work completed
Recommended
Very efficient and polite
Customer Service
Quality
Value
We were told by Aquatec that the engineer would arrive between 12-2pm. When he did not arrive we rang Aquatec and they said he was booked from 12-4pm. He arrived at 3.30pm. Once the engineer arrived he was very efficient and polite.
Robert, Oxfordshire
, work completed
Recommended
Brilliant and very clean and tidy.
Customer Service
Quality
Value
Very nice person, and on time.
Caroline, Oxfordshire
, work completed
Recommended
Good service
Customer Service
Quality
Value
Arrived on time, explained what work was to be carried out. Completed work as planned, but had to resolve a couple of issues. Explained system in detail. Would recommend this company, good product, good service.
Brian, Hertfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Punctual & very efficient.
Ron, Avon
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Arrived within scheduled time bracket quoted. Personal introduction. Engaged conversation including asking any problems, performance of system. Efficient use of time whilst working. Altered settings without prompt, reacting to earlier comments on performance. Service completed and operational in short order. Tidied up, cleaned, returned to start state.
Terry, Somerset
, work completed
Recommended
Professional
Customer Service
Quality
Value
You have mostly been very good. I was left with two leaks in 2016, visit otherwise very good.
Nigel, Hertfordshire
, work completed
Recommended
Good and fast job
Customer Service
Quality
Value
The yearly service was carried out quickly and efficiently. Explained what they did and how to maintain the system.
Tom, Middlesex
, work completed
Recommended
Aquatec Servicing
Customer Service
Quality
Value
Very professional engineer who explains everything he was doing and why. very efficient and clean. Service team are always friendly and polite. Recommended.
Michael, Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Punctual, friendly, efficient, helpful.
Kathleen, Berkshire
, work completed
Recommended
Helpful
Customer Service
Quality
Value
Helpful and quick. Thanks
Hardworking Mum
, work completed
Recommended
Good job
Customer Service
Quality
Value
Good service. Happy with job.
Kevin, Avon
, work completed
Recommended
My review
Customer Service
Quality
Value
Good.
Kenneth, Hertfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Brian, Hertfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Very friendly engineer did his work professionally and quickly. Clean and tidy.
Brian, Wiltshire
, work completed
Recommended
Courteous & helpful
Customer Service
Quality
Value
Aquatec rainsoft cannot be faulted their service is quick and efficient and their engineers are very courteous and helpful!
Valerie, Avon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish. Very professional and would recommend this product to all my friends & family.
Which? Trusted Traders Consumer
, work completed
Recommended
Very professional, quick, tidy and friendly
Customer Service
Quality
Value
We are very pleased with the service. Mike and Joe, who performed the work, are very professional and friendly and polite. The work was done quickly and tidy. It was carried out to a very high standard.
Stanislav, Wiltshire
, work completed
Recommended
Friendly & efficient
Customer Service
Quality
Value
Arrived on time, friendly helpful attitude. Quickly performed task.
John, Hertfordshire
, work completed
Recommended
Simple fault but prompt & efficient
Customer Service
Quality
Value
First class service maintained since 2013.
William, Wiltshire
, work completed
Recommended
No surprises.
Customer Service
Quality
Value
The system was explained to us beforehand, and installation locations agreed. Engineer was on time, smart and very pleasant. He worked very tidily and discussed any points that came to light as the installation progressed. He explained how everything worked and invited us to ask questions about the product and installation. He completed the job within the timescale, but didn't rush to leave until he was totally happy that all joints were sound, and system was working as it should.
Kevan, Wiltshire
, work completed
Recommended
Excellent product & service
Customer Service
Quality
Value
Excellent product and service. Good knowledge of product and information.
Diana, Avon
, work completed
Recommended