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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt & professional & helpful
Customer Service
Quality
Value
Engineer arrived on time, was very friendly and courteous.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The job was carried out in a professional manner. The operative was friendly and informative and the maintenance was carried out and left in a tidy and clean order.
Robert, Oxfordshire
, work completed
Recommended
Good company to deal with
Customer Service
Quality
Value
We feel the salesperson should have been more open with us as to how much equipment was needed under my sink, rendering the cupboard almost useless for storage. Engineer found an excellent solution, rang company who agreed, saving the situation. Engineer Liam was 5 star.
Beryl, Middlesex
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Quick, neat & professional installation. The engineer was friendly, helpful & informative. Very happy.
Mikaela, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Easy to make a convenient appointment. Attended to time agreed. Efficient on site engineer.
Malcolm, Oxfordshire
, work completed
Recommended
Very neat & tidy
Customer Service
Quality
Value
Worked efficiently & was very neat & tidy. Explained everything to me & I felt comfortable asking questions. Would recommend him.
Susan, Hertfordshire
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Very professional job as always, prompt & polite.
Bruce, Hampshire
, work completed
Recommended
Knowledgeable & professional
Customer Service
Quality
Value
The operative today corrected some things with our unit which should have been done when the unit was installed in Feb 2016.
Kate, Oxfordshire
, work completed
Recommended
Efficient, friendly service.
Customer Service
Quality
Value
The engineer who came was knowledgeable and explained clearly what he was doing. He also gave me some useful tips to help get the most out of the equipment.
Susan, Oxfordshire
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Fitters were excellent, very professional and also neat and tidy. I would recommend them.
Heather, Middlesex
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Will arrived on time and explained what the work would entail. Carried out an excellent job and left the site as he found it. Explained in detail how the system worked. He did not stop until job completed.
Peter, Berkshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Prompt & professional. Good job done.
Alan, Berkshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Noticed an instant improvement with the drinking water - excellent. This job proved difficult, at first, for the fitters, but they have overcome the problems and completed the work to a very high standard. We look forward to continued water improvements. Thank you.
Jane, Oxfordshire
, work completed
Recommended
Service reliable - fab product
Customer Service
Quality
Value
The water softeners supplied by Aquatec are just brilliant. We have had one for 6 years now and all our machines are better for it. Kettle looks like it did on the day I bought it. We use less detergent (one bottle of washing-liquid lasts an exceedingly long time), dishwasher needs no salt and cleaning with it means no water marks left behind. Grease also breaks down better - even had bubbles left in your washing bowl after washing up from Sunday Lunch? You do with this - great for hard water areas.
Alison, Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
A great service all round. Very happy with the product. The chap that came to install it has done a great job. Very friendly, knowledgeable and tidy. Definitely recommend to anyone thinking of having a purification system.
Alison, Buckinghamshire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Very good customer service.
Saeid, Avon
, work completed
Recommended
My review
Customer Service
Quality
Value
Great service.
Beata, London
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Workman arrived on time and completed the job competently and cleanly. Polite and pleasant.
Alec, Oxfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Visit covered annual maintenance, filter and dichlorination exchange. Engineer arrived on time and carried out the work in a confident and professional manner. He was polite and answered any questions we asked. His name was 'Ian' and we would be happy to see him again in 12 months time.
Simon, Oxfordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Two very nice young men arrived about 9am. Inspected the areas to be installed. They worked quietly and clearly. The work was completed by 3pm. It was a pleasure having them to do the job. The system is very good and does what is claimed.
Harold, Berkshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service from installation to back up maintenance. I would thoroughly recommend this company.
David, Wiltshire
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
Very pleasant friendly service also carried in salt to fill up for me.
Maureen Joy, Wiltshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The engineer was polite, efficient and knowledgeable. He took the time to explain things, regarding the system that he thought we might be unaware of and that would be helpful.
Jacqueline, Surrey
, work completed
Recommended
Helpful and courteous
Customer Service
Quality
Value
Engineer arrived between the allotted times. Advice given. Friendly and courteous.
Mary, Surrey
, work completed
Recommended
Installation feedback
Customer Service
Quality
Value
Very polite, efficient, professional. Dedicated engineers (Nick & Liam). I would be more than happy for them to do future servicing.
Graham, Hertfordshire
, work completed
Recommended