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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1810 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt and professional
Customer Service
Quality
Value
Visit covered annual maintenance, filter and dichlorination exchange. Engineer arrived on time and carried out the work in a confident and professional manner. He was polite and answered any questions we asked. His name was 'Ian' and we would be happy to see him again in 12 months time.
Simon, Oxfordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service from installation to back up maintenance. I would thoroughly recommend this company.
David, Wiltshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Two very nice young men arrived about 9am. Inspected the areas to be installed. They worked quietly and clearly. The work was completed by 3pm. It was a pleasure having them to do the job. The system is very good and does what is claimed.
Harold, Berkshire
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
Very pleasant friendly service also carried in salt to fill up for me.
Maureen Joy, Wiltshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The engineer was polite, efficient and knowledgeable. He took the time to explain things, regarding the system that he thought we might be unaware of and that would be helpful.
Jacqueline, Surrey
, work completed
Recommended
Helpful and courteous
Customer Service
Quality
Value
Engineer arrived between the allotted times. Advice given. Friendly and courteous.
Mary, Surrey
, work completed
Recommended
Installation feedback
Customer Service
Quality
Value
Very polite, efficient, professional. Dedicated engineers (Nick & Liam). I would be more than happy for them to do future servicing.
Graham, Hertfordshire
, work completed
Recommended
Friendly and knowledgeable
Customer Service
Quality
Value
Aquatec engineers are always friendly and great at explaining what they are doing and how the system works.
Mandy, Wiltshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Annual service. All work undertaken on system explained in detail. System was previously not working at optimum, reasons identified, fixed and explanation given. Polite and very tidy.
Bryan, Buckinghamshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The engineer was very good, very positive. No problems with the installation, very professional.
Colin, Buckinghamshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Good, tidy workman who kept me informed of work being undertaken.
Robert, Berkshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
Arrived in good time, was quick, efficient and professional. Explained clearly the process of the service and extra options and their costs. He was polite and clear throughout his visit.
Nicky, Berkshire
, work completed
Recommended
Very pleasant
Customer Service
Quality
Value
Very pleasant and useful visit from engineer. He explained the actions required on my part and keeping the system in good working order.
John, Berkshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very helpful and pleasant.
Evelyn, Oxfordshire
, work completed
Recommended
Prompt, polite & professional
Customer Service
Quality
Value
Prompt, polite, professional and knowledgeable with clear advice.
Andrew, Buckinghamshire
, work completed
Recommended
Brilliant and prompt
Customer Service
Quality
Value
My water softening plant was old but it has been rebuilt very good.
David, Avon
, work completed
Recommended
Prompt and efficient job.
Customer Service
Quality
Value
Engineer came on time, did a super job and got my water system up and running again. Engineer was very polite and diligent as were all staff at head office. A great team effort. Well done!
Andrew, Wiltshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Joe & Mike arrived promptly. Worked quickly & efficiently with minimum disruption to us. Upon completion explained the system & left everything tidy. Thoroughly recommended.
Brian, Buckinghamshire
, work completed
Recommended
Very good & quick
Customer Service
Quality
Value
I've bought or had Which magazines in the past and know how reliable they are.
Victor, Somerset
, work completed
Recommended
My review
Customer Service
Quality
Value
Overall we have been extremely happy with the water purifier, we have already seen the benefits. Customer service was excellent and the fitting was done very well, they were tidy and cleared up after himself, name of Will. Will definitely be recommending. Many thanks.
John, Hertfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Nick installed equipment, was very efficient and helpful.
Pamela, Oxfordshire
, work completed
Recommended
Brilliant!
Customer Service
Quality
Value
Wil was brilliant - persevered with water filter problems - very professional - polite and patient - very nice guy.
Pamela, Warwickshire
, work completed
Recommended
Excellent & professional job
Customer Service
Quality
Value
Very efficient & professional job. Two hours late for rendezvous but delayed by previous customers.
Anthony, Warwickshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and efficient.
Avril, Surrey
, work completed
Recommended
Service with knowledge
Customer Service
Quality
Value
Arrived within the time slot, introduction was pleasant, checked what was involved then went to get the tools required. Explained each stage of the service as he carried it out and answered the stupid questions. Explained the way forward in case of plant failure.
Robert, Oxfordshire
, work completed
Recommended