/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1810 reviews
Recommended
Recommended
by 100% of customers
Sort by
My Review
Customer Service
Quality
Value
Quick and efficient
David, Wiltshire
, work completed
Recommended
Another excellent service
Customer Service
Quality
Value
A very professional, efficient service, conducted by Wil who was also able to give us very helpful advice about our system. He was knowledgeable and pleasant in manner.
John, Avon
, work completed
Recommended
Efficient and friendly
Customer Service
Quality
Value
Ian arrived within the agreed time slot and carried out the service of the water softener in a professional manner. As I am new to water softening he gave an explanation of how everything worked. Even my dog liked him.
John, Buckinghamshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
We had an engineer called Joe Pester in to install our water system. He was very professional, very friendly, he did an excellent job, he left no mess at all and took all excess packaging away, and before he left he explained how everything worked.
Maureen, Hertfordshire
, work completed
Recommended
Very prompt and professional job
Customer Service
Quality
Value
Engineer was Will. He was on time and did excellent job. He was polite and very professional. He explained what was required and what he had done. I would certainly recommend the firm to others. It is certainly a fast efficient service with a 1st class engineer.
Kenneth, Wiltshire
, work completed
Recommended
Prompt/professional.
Customer Service
Quality
Value
Prompt & professional.
Linda, Wiltshire
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
My water softener was set wrongly resulting in the water being too hard. The engineer did a good job in resolving the problem. Couldn't fault him at all.
Sue, Wiltshire
, work completed
Recommended
Excellent as usual
Customer Service
Quality
Value
Aquatec installed our water softener and filtration plant in 1998 and have maintained it ever since. When we moved here from Bristol they moved it for us and reinstalled it at this address. We have a maintenance contracted (funded monthly) with them which also covers spares, through some 'consumables' like carton fillers and reserve osmosis membranes cost extra. Basic fillers come as part of the package. We did have to upgrade our obsolete R.O unit when it failed and there was a charge for that.
Chris, Avon
, work completed
Recommended
Knowledgeable & professional
Customer Service
Quality
Value
The engineer was friendly and explained the testing and replacement procedure. Gave me great confidence in the equipment. Highly recommended.
Nigel, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional
Marilyn, Middlesex
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Very happy with works carried out, each and every occasion.
Pearson
, work completed
Recommended
My Review
Customer Service
Quality
Value
Professional & friendly
Cathy, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived within time zones. Pleasant chap, efficient and helpful.
Kim, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
I have no reason to believe that the work carried out was not of the standard expected.
Anonymous
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt, clean & tidy professional
Andrew, Middlesex
, work completed
Recommended
Brilliant professional job
Customer Service
Quality
Value
Professional, courteous, tidy, very informative on product, our house is for sale but I am taking the water system with me & Aquatec will install it at my new premises. Wonderful product!!! I've had the system 13 years, and all new parts are interchangeable.
Mary, Gloucestershire
, work completed
Recommended
Prompt, efficient, friendly, 1st class
Customer Service
Quality
Value
Excellent service, friendly and efficient installation engineer. The installation was very smooth with no problems. If a water purification system/water softener is what you are looking for this I unreservedly recommend Aquatec.
Brian, Oxfordshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Arrived on time. Job done in a professional manner, courteous & efficient.
E, London
, work completed
Recommended
Good job prompt & professional
Customer Service
Quality
Value
Arrived on time, did a good professional installation of the whole house purification system drinking & cooking water.
Michael, Berkshire
, work completed
Recommended
Prompt & Professional
Customer Service
Quality
Value
Did the service promptly & efficiently. Pleasant young men.
Elizabeth, Wiltshire
, work completed
Recommended
Professional
Customer Service
Quality
Value
Prompt worker. Professional
Wyatt, Wiltshire
, work completed
Recommended
Job well done!
Customer Service
Quality
Value
The traders representative was punctual, polite and efficient.
John, Surrey
, work completed
Recommended
Water works
Customer Service
Quality
Value
Good, prompt service. Friendly and helpful.
Ronald, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and very professional
David, Surrey
, work completed
Recommended
Competent/Fast/Polite/Excellent
Customer Service
Quality
Value
Excellent job by a competent professional on time, fast in his work, polite and pleasant.
Dudley, London
, work completed
Recommended