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The Pure Water People

4.8

1820 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt and professional
Customer Service
Quality
Value
Would highly recommend. No problems.
Posted on 07/06/2016 , work completed 07/06/2016
Efficient
Customer Service
Quality
Value
The engineer arrived within the agreed time slot and carried out the required maintenance professionally. He explained what he was doing and suggested ways to use the equipment better.
Thomas, Hertfordshire Posted on 11/03/2016 , work completed 11/03/2016
Service/ Installation
Customer Service
Quality
Value
Very informative. Polite and helpful. Clean and tidy. Great product. Would recommend.
Chris, Hertfordshire Posted on 18/03/2016 , work completed 18/03/2016
My Review
Customer Service
Quality
Value
The system now installed (4 months) has been very good - little or no lime scale evident. Cleaning showers and bathroom utilities is so much easier and no lime scale in the kettle or water jug. The claim that it might help with a psoriasis problem did not materialise.
Eric, Hertfordshire Posted on 18/03/2016 , work completed 18/03/2016
Brilliant job
Customer Service
Quality
Value
Very pleasant men arrived, very tidy in his work and very thorough in all his checks. Answered any questions I had relating to water filter well. Would highly recommend, even girl on the phone when I paid very helpful and pleasant.
Jayne, Somerset Posted on 03/03/2016 , work completed 03/03/2016
First class service
Customer Service
Quality
Value
Prompt, professional & polite service. In my opinion a quality service & happy to answer any user questions.
Martin, Buckinghamshire Posted on 25/04/2016 , work completed 25/04/2016
Professional and efficient
Customer Service
Quality
Value
Polite, helpful, knowledgeable and efficient engineer. Clean and tidy at all times.
Leslie, Oxfordshire Posted on 23/03/2016 , work completed 23/03/2016
Life changing
Customer Service
Quality
Value
We asked Aquatec to visit after we were invited to do a water sample. We knew our water was bad because of the effect it was having on our fixtures and appliances. The demo was professional with no hard sell. We had it fitted on the 12/3 and the engineer was very friendly, professional and tidied up after himself. The water system has changed our lives. Our house is cleaner and our hair and skin are healthier. Would highly recommend to anyone living with hard water.
Joanne, Bedfordshire Posted on 12/03/2016 , work completed 12/03/2016
My Review
Customer Service
Quality
Value
Professional & friendly
Cathy, Surrey Posted on 23/09/2016 , work completed 23/09/2016
My Review
Customer Service
Quality
Value
Professional, courteous & knowledgeable
Ghislawe, Somerset Posted on 14/10/2016 , work completed 14/10/2016
Prompt, efficient, friendly, 1st class
Customer Service
Quality
Value
Excellent service, friendly and efficient installation engineer. The installation was very smooth with no problems. If a water purification system/water softener is what you are looking for this I unreservedly recommend Aquatec.
Brian, Oxfordshire Posted on 02/09/2016 , work completed 02/09/2016
Simple fault but prompt & efficient
Customer Service
Quality
Value
First class service maintained since 2013.
William, Wiltshire Posted on 05/05/2017 , work completed 05/05/2017
Prompt & professional. Brilliant job
Customer Service
Quality
Value
Came on time. Did exactly what was asked of the person. Good job.
Bexcy, Wiltshire Posted on 02/11/2015 , work completed 02/11/2015
Good service
Customer Service
Quality
Value
Arrived on time, did the job properly and kept us well informed including additional advice
Jim, Surrey Posted on 19/10/2015 , work completed 19/10/2015
Prompt and professional
Customer Service
Quality
Value
Arrived early, very efficient, no problems.
John, Warwickshire Posted on 01/03/2016 , work completed 01/03/2016
Quick and efficient service.
Customer Service
Quality
Value
As always, and efficient service.
Sarah, Wiltshire Posted on 02/03/2016 , work completed 02/03/2016
Prompt and professional
Customer Service
Quality
Value
The fitters arrived on time, system up and running by midday. Very good.
David Edward, Bedfordshire Posted on 22/12/2015 , work completed 22/12/2015
Reliable & professional
Customer Service
Quality
Value
Very good service over many years.
Hilary, Avon Posted on 18/02/2016 , work completed 18/02/2016
My Review
Customer Service
Quality
Value
Excellent, on time, good advice.
Caroline, Wiltshire Posted on 17/02/2016 , work completed 17/02/2016
Professional and thoughtful
Customer Service
Quality
Value
This was top of the range product and the sales and installation were also high quality, It was a real pleasure to have the full attention of two people who knew what they were doing, were considerate, highly focussed on my satisfaction.
Roger, Buckinghamshire Posted on 15/02/2016 , work completed 15/02/2016
Excellent service
Customer Service
Quality
Value
Arrived on time, professional and friendly, worked efficiently. Would definitely recommend.
Adrian, Avon Posted on 26/02/2016 , work completed 26/02/2016
Prompt & professional
Customer Service
Quality
Value
System works well, good backup, service always prompt, people courteous & friendly.
Colin, Buckinghamshire Posted on 25/02/2016 , work completed 25/02/2016
Excellent job
Customer Service
Quality
Value
Good quick and efficient job, excellent company to liaise with.
Susan, Avon Posted on 09/11/2015 , work completed 09/11/2015
Thorough and friendly
Customer Service
Quality
Value
The engineer was prompt and professional, explaining the process of changing the filters and giving us tips on how to maintain our drinking water system.
Hayley, Wiltshire Posted on 11/07/2016 , work completed 11/07/2016
Excellent prompt workmanship
Customer Service
Quality
Value
Excellent and quick, a first class job done.
John, Gloucestershire Posted on 29/07/2016 , work completed 29/07/2016