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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1818 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Always been friendly, cheerful tradesmen. Cannot fault at all.
Susan, Wiltshire
, work completed
Recommended
Servicing and Maintenance
Customer Service
Quality
Value
Professsional. The engineer had visited many times in the past and explained how it all worked. A good experience.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
The engineer was prompt and worked professionally. He not only fixed the problem but worked tidily as well. The engineer came over as very friendly and polite.
Kevin, Wiltshire
, work completed
Recommended
Good service
Customer Service
Quality
Value
Engineer arrived in the allotted time. Explained to me what he was going to do and completed the job efficiently.
Gillian, Wiltshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent company. The engineer always gives sound advice, some things I didn't even know. You are never too old to learn. Will always recommend.
Antony, Hertfordshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
I had a visit from an engineer because I had reported the timer not working properly and drinking water had a smell and funny taste. The engineer cleaned and checked my whole system. Its now ok.
Judith, Wiltshire
, work completed
Recommended
Efficient job.
Customer Service
Quality
Value
Good job, friendly, informative operative.
, work completed
Recommended
Prompt excellent service
Customer Service
Quality
Value
Have had some water softener services by Aquatec for past 17 years.
Pamela, Wiltshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Always prompt, polite, do a quick job & clean up after themselves.
Sharon, Northamptonshire
, work completed
Recommended
Very professional and knowledgeable
Customer Service
Quality
Value
The engineer arrived on time, knew what he was doing and was very helpful and knowledgeable.
Stuart, Buckinghamshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent company
Gordon, Buckinghamshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Extremely pleasant - helpful engineer diagnosed the problems immediately and efficiently rectified these. And maintained the system back into full working order with the minimum of fuss, leaving everything clean & tidy & taking away the used parts. His visit was a pleasure, thank you.
Merle, Avon
, work completed
Recommended
Did a great job
Customer Service
Quality
Value
Our technician Joe was pleasant careful and efficient. He took note of our preference and placement of equipment and left our home clean and tidy. He even put up with our dog.
Rita, Middlesex
, work completed
Recommended
Very reliable service
Customer Service
Quality
Value
Great company. Always at the end of the phone - with a human voice. Always turned up on time.
Maria, Buckinghamshire
, work completed
Recommended
Prompt & Professional.
Customer Service
Quality
Value
Serviced by the original installer - very friendly, remembered all about us from first visit. Service carried out efficiently and with no mess.
David, Middlesex
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Very knowledgeable, friendly, courteous, tidy and did job well.
Harriet, Berkshire
, work completed
Recommended
Super job
Customer Service
Quality
Value
Super job, super workman. Very good service all round.
David, Avon
, work completed
Recommended
brilliant, prompt and professional
Customer Service
Quality
Value
Mike was on time, very helpful and did a good job. Nice personality.
Margaret, Surrey
, work completed
Recommended
Efficient and professional
Customer Service
Quality
Value
Very efficient, courteous, professional. Job completed with no fuss or difficulty. The only negative was that we were not able to get a technician for over 2 weeks.
Judith, Warwickshire
, work completed
Recommended
Great Job
Customer Service
Quality
Value
Engineer arrived on time, carried out service work efficiently with polite and helpful personality.
Trevor, Wiltshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Would highly recommend. No problems.
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
From the very 1st contact I had with the company every single person was polite, helpful & friendly comparative tests shown by the Rep were very clear and straight forward. I bought the product immediately. The technical engineer who fitted the system was terrific & his attention to detail & service provided was second to none.
Kirsten, London
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Although we had to wait over a week for a visit, when he came he was on time, friendly and efficient. He was also prepared with a spare part. Good overall service.
, work completed
Recommended
Good job
Customer Service
Quality
Value
Clear thorough explanation of product and effective sale/contract. Delivered and installed within one week. Professional installation by polite and competent tradesmen. Minor fault was corrected immediately, taking account of my availability. Excellent service.
Mark, Avon
, work completed
Recommended
Perfect service
Customer Service
Quality
Value
I have used Aquatec for nearly 9 years. This is the first time I have had to move the system from the house it was installed in to my new address. Perfect service, perfect customer service and I couldn't be happier. Cannot wait for a decent shower tonight!
Sue, Worcestershire
, work completed
Recommended