/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great Job
Customer Service
Quality
Value
Engineer arrived on time, carried out service work efficiently with polite and helpful personality.
Trevor, Wiltshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Would highly recommend. No problems.
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
From the very 1st contact I had with the company every single person was polite, helpful & friendly comparative tests shown by the Rep were very clear and straight forward. I bought the product immediately. The technical engineer who fitted the system was terrific & his attention to detail & service provided was second to none.
Kirsten, London
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Although we had to wait over a week for a visit, when he came he was on time, friendly and efficient. He was also prepared with a spare part. Good overall service.
, work completed
Recommended
Good job
Customer Service
Quality
Value
Clear thorough explanation of product and effective sale/contract. Delivered and installed within one week. Professional installation by polite and competent tradesmen. Minor fault was corrected immediately, taking account of my availability. Excellent service.
Mark, Avon
, work completed
Recommended
Perfect service
Customer Service
Quality
Value
I have used Aquatec for nearly 9 years. This is the first time I have had to move the system from the house it was installed in to my new address. Perfect service, perfect customer service and I couldn't be happier. Cannot wait for a decent shower tonight!
Sue, Worcestershire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Joe, our installer was very polite and carried out a good job. He cleaned up any mess.
Roy, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
On time quick clean courteous, would recommend to everyone.
Anthony, Avon
, work completed
Recommended
Good job, prompt etc
Customer Service
Quality
Value
Lewis, due 9am - 12am arrived 8:45am, left 9:45am. Any mess was cleaned up before he left. Good job done, hopefully until next year. Probably had system 5 years plus still working good.
Philip, Oxfordshire
, work completed
Recommended
Professional / very pleasant
Customer Service
Quality
Value
Work carried out today was within the time window given. Mike was very pleasant and helpful. He was very professional how we went about his work. Everything was explained, he was very tidy and took away any old filters with him. I would recommend this company to anyone. Which I have already done so.
Karen, Oxfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
As above. Prompt, professional, highly recommend, most impressive, no hesitation in recommending. Through my own sceptical thoughts at first, I am very impressed for a brilliant job well done. Thank you so much.
A E, Wiltshire
, work completed
Recommended
Professional, efficient and helpful
Customer Service
Quality
Value
A good job done. Plenty of information given for maintenance of system. Helpful, clean worked. Even cleared rubbish left behind kitchen kick boards, left by house builders.
Mark, Wiltshire
, work completed
Recommended
Quick, efficient, courteous
Customer Service
Quality
Value
Arrived on time. The installer was pleasant and polite. He worked very quickly and was tidy and efficient. An excellent job. We are well pleased.
Christopher, Avon
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very helpful, gave options of fit. Very professional manner.
Catherine, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Job well done
, work completed
Recommended
Competent
Customer Service
Quality
Value
Very happy to have Pure Water
David, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The engineer was prompt, courteous and thorough. Had been to us before and we are very satisfied with his work and Aquatec's service.
Susan, Wiltshire
, work completed
Recommended
Very thorough
Customer Service
Quality
Value
The work was carried out promptly, on time & in a thorough & professional manner. Procedures were explained and I was encouraged to view the tests made on the water supply.
Terry, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Prompt, friendly, efficient and helpful. Highly recommended.
Jan, Oxfordshire
, work completed
Recommended
A good professional service.
Customer Service
Quality
Value
The serviceman was there on time - he set about the job in a professional manner and kept us informed about what he was doing. When he finished he left a maintenance sheet fully explaining what he had done and a breakdown of the cost. We were very satisfied.
Alan, Berkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt & efficient
Sarah, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Tidy, polite, prompt, professional. Excellent.
Keith, Gloucestershire
, work completed
Recommended
Fast efficient service
Customer Service
Quality
Value
Water system fitted in one day, on time would recommend them to anyone. Water is lovely & soft, looking forward to no lime scale. The fitter was really pleasant & helpful
Dennis, Avon
, work completed
Recommended
First class service
Customer Service
Quality
Value
Prompt, professional & polite service. In my opinion a quality service & happy to answer any user questions.
Martin, Buckinghamshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Excellent service. Very professional.
Kenneth, Avon
, work completed
Recommended