/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1833 reviews
Recommended
Recommended
by 100% of customers
Sort by
My Review
Customer Service
Quality
Value
The Aquatec engineer arrived on time. He was very pleasant and polite. The service on the water softener was carried out promptly and efficiently.
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Will was very helpful and professional.
Cecilia, Surrey
, work completed
Recommended
Very professional
Customer Service
Quality
Value
The tradesman was very professional in his approach and also very competent in his work.
William, Wiltshire
, work completed
Recommended
Thorough and friendly
Customer Service
Quality
Value
The engineer was prompt and professional, explaining the process of changing the filters and giving us tips on how to maintain our drinking water system.
Hayley, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Efficient, well informed tradesman who was also a good communicator.
Brian, Hampshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Always a good service from the engineers.
Andrew, Oxfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very thorough and helpful advice regarding different water softener boxes & which would be a good replacement for existing one.
Sue, Oxfordshire
, work completed
Recommended
Brilliant job, very professional
Customer Service
Quality
Value
Very polite and explained everything before he started. When he finished, he went into detail on how everything worked and left the property clean and tidy.
Francis, Oxfordshire
, work completed
Recommended
Reliable service
Customer Service
Quality
Value
Very easy to arrange a service by phone and the engineer was on time, friendly and professional. the service to our water softening system was a bit expensive but worth paying for peace of mind.
Michael, Somerset
, work completed
Recommended
Excellent!
Customer Service
Quality
Value
Mike was very friendly, knew exactly what he was doing and did a very efficient job.
Wendy, Middlesex
, work completed
Recommended
Very prompt and professional
Customer Service
Quality
Value
Very honest not trying to sell me anything not wanted. Very pleasant gentleman. Very clean and tidy took all rubbish away.
Martin John, Somerset
, work completed
Recommended
My Review
Customer Service
Quality
Value
The gentlemen arrived on time, was very pleasant and went through everything thoroughly and explained everything he was doing - excellent.
Marion Ruth, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Excellent and professional!
Tohue, Bedfordshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Engineer very pleasant and very informative
Ernest, Buckinghamshire
, work completed
Recommended
Professional & knowledgeable technician
Customer Service
Quality
Value
We've had our Aquatec water softener for about 11 years & it has been great. Today we had our annual service by Mike. What an exceptional engineer. His knowledge is outstanding & he was willing to answer our numerous questions. He was also able to sort out a slight leak we've had for some years. Previous engineers hadn't been able to identify the cause. Throughout the appointment, Mike was professional, friendly & attentive.
2011-02-04 22:44:35.313
, work completed
Recommended
Very competent - on time
Customer Service
Quality
Value
The work was completed efficiently and quickly. He appeared to know the water softener comprehensively and replaced faulty parts rapidly.
Nigel, Berkshire
, work completed
Recommended
Good service - can recommend!
Customer Service
Quality
Value
It is a pleasure to deal with this company. Excellent service all round.
Stella, Wiltshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Pleasant & polite young man.
Joanne Margaret, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very friendly and professional
Cordula, Middlesex
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Very friendly but professional - excellent job done.
Patricia, Berkshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Always been friendly, cheerful tradesmen. Cannot fault at all.
Susan, Wiltshire
, work completed
Recommended
Servicing and Maintenance
Customer Service
Quality
Value
Professsional. The engineer had visited many times in the past and explained how it all worked. A good experience.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
The engineer was prompt and worked professionally. He not only fixed the problem but worked tidily as well. The engineer came over as very friendly and polite.
Kevin, Wiltshire
, work completed
Recommended
Good service
Customer Service
Quality
Value
Engineer arrived in the allotted time. Explained to me what he was going to do and completed the job efficiently.
Gillian, Wiltshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent company. The engineer always gives sound advice, some things I didn't even know. You are never too old to learn. Will always recommend.
Antony, Hertfordshire
, work completed
Recommended