Endorsed by Which?

The Pure Water People

4.8

1818 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1818 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Excellent service
Customer Service
Quality
Value
Always been friendly, cheerful tradesmen. Cannot fault at all.
Susan, Wiltshire Posted on 29/06/2016 , work completed 29/06/2016
Servicing and Maintenance
Customer Service
Quality
Value
Professsional. The engineer had visited many times in the past and explained how it all worked. A good experience.
Which? Trusted Traders Consumer Posted on 28/06/2016 , work completed 28/06/2016
Prompt & professional
Customer Service
Quality
Value
The engineer was prompt and worked professionally. He not only fixed the problem but worked tidily as well. The engineer came over as very friendly and polite.
Kevin, Wiltshire Posted on 28/06/2016 , work completed 28/06/2016
Good service
Customer Service
Quality
Value
Engineer arrived in the allotted time. Explained to me what he was going to do and completed the job efficiently.
Gillian, Wiltshire Posted on 28/06/2016 , work completed 28/06/2016
Excellent
Customer Service
Quality
Value
Excellent company. The engineer always gives sound advice, some things I didn't even know. You are never too old to learn. Will always recommend.
Antony, Hertfordshire Posted on 27/06/2016 , work completed 27/06/2016
Very professional
Customer Service
Quality
Value
I had a visit from an engineer because I had reported the timer not working properly and drinking water had a smell and funny taste. The engineer cleaned and checked my whole system. Its now ok.
Judith, Wiltshire Posted on 27/06/2016 , work completed 27/06/2016
Efficient job.
Customer Service
Quality
Value
Good job, friendly, informative operative.
Posted on 27/06/2016 , work completed 27/06/2016
Prompt excellent service
Customer Service
Quality
Value
Have had some water softener services by Aquatec for past 17 years.
Pamela, Wiltshire Posted on 27/06/2016 , work completed 27/06/2016
Highly recommended
Customer Service
Quality
Value
Always prompt, polite, do a quick job & clean up after themselves.
Sharon, Northamptonshire Posted on 23/06/2016 , work completed 23/06/2016
Very professional and knowledgeable
Customer Service
Quality
Value
The engineer arrived on time, knew what he was doing and was very helpful and knowledgeable.
Stuart, Buckinghamshire Posted on 21/06/2016 , work completed 21/06/2016
My Review
Customer Service
Quality
Value
Excellent company
Gordon, Buckinghamshire Posted on 21/06/2016 , work completed 21/06/2016
Excellent service
Customer Service
Quality
Value
Extremely pleasant - helpful engineer diagnosed the problems immediately and efficiently rectified these. And maintained the system back into full working order with the minimum of fuss, leaving everything clean & tidy & taking away the used parts. His visit was a pleasure, thank you.
Merle, Avon Posted on 20/06/2016 , work completed 20/06/2016
Did a great job
Customer Service
Quality
Value
Our technician Joe was pleasant careful and efficient. He took note of our preference and placement of equipment and left our home clean and tidy. He even put up with our dog.
Rita, Middlesex Posted on 20/06/2016 , work completed 20/06/2016
Very reliable service
Customer Service
Quality
Value
Great company. Always at the end of the phone - with a human voice. Always turned up on time.
Maria, Buckinghamshire Posted on 20/06/2016 , work completed 20/06/2016
Prompt & Professional.
Customer Service
Quality
Value
Serviced by the original installer - very friendly, remembered all about us from first visit. Service carried out efficiently and with no mess.
David, Middlesex Posted on 20/06/2016 , work completed 20/06/2016
Brilliant job
Customer Service
Quality
Value
Very knowledgeable, friendly, courteous, tidy and did job well.
Harriet, Berkshire Posted on 20/06/2016 , work completed 20/06/2016
Super job
Customer Service
Quality
Value
Super job, super workman. Very good service all round.
David, Avon Posted on 17/06/2016 , work completed 17/06/2016
brilliant, prompt and professional
Customer Service
Quality
Value
Mike was on time, very helpful and did a good job. Nice personality.
Margaret, Surrey Posted on 13/06/2016 , work completed 13/06/2016
Efficient and professional
Customer Service
Quality
Value
Very efficient, courteous, professional. Job completed with no fuss or difficulty. The only negative was that we were not able to get a technician for over 2 weeks.
Judith, Warwickshire Posted on 12/06/2016 , work completed 12/06/2016
Great Job
Customer Service
Quality
Value
Engineer arrived on time, carried out service work efficiently with polite and helpful personality.
Trevor, Wiltshire Posted on 09/06/2016 , work completed 09/06/2016
Prompt and professional
Customer Service
Quality
Value
Would highly recommend. No problems.
Posted on 07/06/2016 , work completed 07/06/2016
Brilliant job
Customer Service
Quality
Value
From the very 1st contact I had with the company every single person was polite, helpful & friendly comparative tests shown by the Rep were very clear and straight forward. I bought the product immediately. The technical engineer who fitted the system was terrific & his attention to detail & service provided was second to none.
Kirsten, London Posted on 31/05/2016 , work completed 31/05/2016
Prompt & professional
Customer Service
Quality
Value
Although we had to wait over a week for a visit, when he came he was on time, friendly and efficient. He was also prepared with a spare part. Good overall service.
Posted on 31/05/2016 , work completed 31/05/2016
Good job
Customer Service
Quality
Value
Clear thorough explanation of product and effective sale/contract. Delivered and installed within one week. Professional installation by polite and competent tradesmen. Minor fault was corrected immediately, taking account of my availability. Excellent service.
Mark, Avon Posted on 25/05/2016 , work completed 25/05/2016
Perfect service
Customer Service
Quality
Value
I have used Aquatec for nearly 9 years. This is the first time I have had to move the system from the house it was installed in to my new address. Perfect service, perfect customer service and I couldn't be happier. Cannot wait for a decent shower tonight!
Sue, Worcestershire Posted on 24/05/2016 , work completed 24/05/2016