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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1833 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional, efficient and helpful
Customer Service
Quality
Value
A good job done. Plenty of information given for maintenance of system. Helpful, clean worked. Even cleared rubbish left behind kitchen kick boards, left by house builders.
Mark, Wiltshire
, work completed
Recommended
Quick, efficient, courteous
Customer Service
Quality
Value
Arrived on time. The installer was pleasant and polite. He worked very quickly and was tidy and efficient. An excellent job. We are well pleased.
Christopher, Avon
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very helpful, gave options of fit. Very professional manner.
Catherine, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Job well done
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The engineer was prompt, courteous and thorough. Had been to us before and we are very satisfied with his work and Aquatec's service.
Susan, Wiltshire
, work completed
Recommended
Competent
Customer Service
Quality
Value
Very happy to have Pure Water
David, Surrey
, work completed
Recommended
Very thorough
Customer Service
Quality
Value
The work was carried out promptly, on time & in a thorough & professional manner. Procedures were explained and I was encouraged to view the tests made on the water supply.
Terry, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Prompt, friendly, efficient and helpful. Highly recommended.
Jan, Oxfordshire
, work completed
Recommended
A good professional service.
Customer Service
Quality
Value
The serviceman was there on time - he set about the job in a professional manner and kept us informed about what he was doing. When he finished he left a maintenance sheet fully explaining what he had done and a breakdown of the cost. We were very satisfied.
Alan, Berkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt & efficient
Sarah, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Tidy, polite, prompt, professional. Excellent.
Keith, Gloucestershire
, work completed
Recommended
First class service
Customer Service
Quality
Value
Prompt, professional & polite service. In my opinion a quality service & happy to answer any user questions.
Martin, Buckinghamshire
, work completed
Recommended
Fast efficient service
Customer Service
Quality
Value
Water system fitted in one day, on time would recommend them to anyone. Water is lovely & soft, looking forward to no lime scale. The fitter was really pleasant & helpful
Dennis, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived on time, friendly, efficient.
Geraldine, Avon
, work completed
Recommended
Prompt, professional and helpful
Customer Service
Quality
Value
A trader was with me within 4 days of making a phone call. He was very helpful and explained things simply and clearly.
Catriona, Somerset
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Excellent service. Very professional.
Kenneth, Avon
, work completed
Recommended
Excellent
Customer Service
Quality
Value
My home has benefitted from excellent water quality for over thirty years thanks to Aquatic. Their workmen, who over years have serviced and maintained the boiler, have always been efficient and helpful and friendly. I can highly recommend this company.
June, Avon
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
26.04.16 So far so good, looking well, it's early days but it appears to be working as your fitter explained.
Michael, Somerset
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional.
David James, Somerset
, work completed
Recommended
Prompt, professional
Customer Service
Quality
Value
Friendly, clean and tidy work. Went out of way to do a good job.
Janet, Hampshire
, work completed
Recommended
Thorough and efficient
Customer Service
Quality
Value
An Aquatec engineer came to service my water softener and purifier. He was thorough and efficient. He explained what he was doing and answered my questions courteously.
Ian, Avon
, work completed
Recommended
Excellent but heavily over priced
Customer Service
Quality
Value
The service engineer was excellent. The charges were as follows:- filters £62.00 + VAT - OK. Maintenance charge £155.00 + VAT - 30 minutes only, disgraceful.
Charles, Warwickshire
, work completed
My Review
Customer Service
Quality
Value
Great work, clean and tidy. Very pleasant engineer. Thank you.
Maria, Middlesex
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Yearly service carried out well with full explanations.
, work completed
Recommended
Professional and helpful
Customer Service
Quality
Value
Aquatec provided an excellent product presentation with no pressure to buy - we did have product installed and the engineer was extremely helpful and answered all queries during the day he was here. Overall a good experience with no hassle.
, work completed
Recommended