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The Pure Water People

4.8

1833 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1833 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Good job, well done.
Customer Service
Quality
Value
Very satisfied with the product and the service.
Michael, Hertfordshire Posted on 11/04/2016 , work completed 11/04/2016
My Review
Customer Service
Quality
Value
Turned up on time, quick and efficient - clean job. Explained system requirements and operation. Very polite and friendly.
George, Middlesex Posted on 09/04/2016 , work completed 09/04/2016
My Review
Customer Service
Quality
Value
Punctual, knowledgeable and helpful. Very competent and satisfactory service.
Tony, London Posted on 09/04/2016 , work completed 09/04/2016
My Review
Customer Service
Quality
Value
General service, well done
Jean, Buckinghamshire Posted on 08/04/2016 , work completed 08/04/2016
Prompt and professional
Customer Service
Quality
Value
Very helpful & cheerful.
Patricia, Avon Posted on 07/04/2016 , work completed 07/04/2016
Efficient and friendly
Customer Service
Quality
Value
A friendly and efficient team.
Alan, Surrey Posted on 07/04/2016 , work completed 07/04/2016
A good job.
Customer Service
Quality
Value
The engineer was very prompt, courteous and informative. He explained what he was doing and offered lots of advice as to how to get the best out of the system.
Kate, Wiltshire Posted on 07/04/2016 , work completed 07/04/2016
My Review
Customer Service
Quality
Value
Satisfactory
Richard, Avon Posted on 06/04/2016 , work completed 06/04/2016
Friendly and professional
Customer Service
Quality
Value
As above, and explained how the installation worked. Made a thorough check on all joints and repaired a very small leak.
John, Hampshire Posted on 06/04/2016 , work completed 06/04/2016
Very professional
Customer Service
Quality
Value
Carried out very competent service. Clear advice on why an extra component was needed and why, cost, etc. Expensive components (filters) only drawback.
Frank, Hampshire Posted on 06/04/2016 , work completed 06/04/2016
Job well done
Customer Service
Quality
Value
Trader arrived on time, did job exactly as was agreed and took time to explain what's been done.
Eric, Avon Posted on 06/04/2016 , work completed 06/04/2016
Prompt, efficient and tidy
Customer Service
Quality
Value
Answered all of my queries and questions about their system to my satisfaction. My only complaint is the cost of the service carried out given the time he was here at my home.
Denis, Avon Posted on 06/04/2016 , work completed 06/04/2016
My Review
Customer Service
Quality
Value
The engineer was very professional and explained what he was doing. Also went through exactly how the system works.
Jean, Oxfordshire Posted on 05/04/2016 , work completed 05/04/2016
Polite, speedy and efficient
Customer Service
Quality
Value
Arrived on time, seemed to know what he was doing. Efficient and job done quickly.
Posted on 05/04/2016 , work completed 05/04/2016
Prompt and professional
Customer Service
Quality
Value
Found the engineer very good and helpful. So much so that he sorted out another small problem under the sink i.e. a leaking joint in one of the pipes.
Bryan, Avon Posted on 05/04/2016 , work completed 05/04/2016
Polite and professional
Customer Service
Quality
Value
On time, very personable, polite and professional. Efficient and explanatory. A good job.
Roger, Middlesex Posted on 05/04/2016 , work completed 05/04/2016
Professional
Customer Service
Quality
Value
Very professional, knew his stuff. Well presented and friendly. Job was done well in a timely manner.
Elaine, Oxfordshire Posted on 05/04/2016 , work completed 05/04/2016
Brilliant
Customer Service
Quality
Value
The engineer arrived at 8.50am for 9.00am and waited until 9.00am before ringing the bell. We talked about the softener system and took on board my queries and rectified the fault. Did the service while I got on with my work. It was nice to see that the engineer was the same person who has serviced my system for 16 years.
Bryan, Avon Posted on 05/04/2016 , work completed 05/04/2016
Prompt and professional
Customer Service
Quality
Value
Helpful and courteous fitter.
Posted on 05/04/2016 , work completed 05/04/2016
Friendly service
Customer Service
Quality
Value
A friendly and efficient company but the yearly service charge is far too high.
Graham J K, Wiltshire Posted on 02/04/2016 , work completed 02/04/2016
Prompt & professional
Customer Service
Quality
Value
Nick, our engineer, was very friendly and considered our wishes regarding fitting. The work carried out was completed in very quick time and very tidily finished. Looking forward to him returning and having a cup of tea with our amazing new water!
Barry, Middlesex Posted on 31/03/2016 , work completed 31/03/2016
My Review
Customer Service
Quality
Value
Polite and helpful. Very efficient.
Posted on 29/03/2016 , work completed 29/03/2016
Exceptional job done.
Customer Service
Quality
Value
The work done by Mike, and his colleague Joe, over two days, was done in a professional and clean way. The finish and tidiness was as good as you could get. The best I can say is I would recommend them to anyone interested in having this system put in.
Noel, Bedfordshire Posted on 29/03/2016 , work completed 29/03/2016
Job well done
Customer Service
Quality
Value
Couldn't fault the two lads that undertook the work. Very pleased with their workmanship and the product so far.
Michael, Buckinghamshire Posted on 24/03/2016 , work completed 24/03/2016
Professional and efficient
Customer Service
Quality
Value
Polite, helpful, knowledgeable and efficient engineer. Clean and tidy at all times.
Leslie, Oxfordshire Posted on 23/03/2016 , work completed 23/03/2016