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The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
Consistent service
Customer Service
Quality
Value
We've had our water filtering/softening system for over 16 years. Service & products are excellent. We had the same 2 service engineers for 15 years, says a lot when the staff stay.
Karen, Avon
, work completed
Recommended
Excellent, prompt service.
Customer Service
Quality
Value
Pleasant, professional service man arrived on time and knew exactly what was needed to service our appliance. Aquatec kept us well informed as to the time slot and date for the service. I would recommend this firm.
Jean, Avon
, work completed
Recommended
Best buy
Customer Service
Quality
Value
My wife used to suffer from eczema on her hands but has not done since the system was installed. Highly recommended. Servicing first rate.
George, Gloucestershire
, work completed
Recommended
Efficient and considerate
Customer Service
Quality
Value
Surprised to be contacted by phone by the company in the first instance but the installation was completed very satisfactorily, with careful consideration for the kitchen arrangement and, so far, very pleased with the results. Obviously a prestige company.
Fred, Oxfordshire
, work completed
Recommended
Service of water filter system
Customer Service
Quality
Value
Trader turned up on date and time as arranged. Very professional in carrying out the service.
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent.
Derek, Avon
, work completed
Recommended
Life changing
Customer Service
Quality
Value
We asked Aquatec to visit after we were invited to do a water sample. We knew our water was bad because of the effect it was having on our fixtures and appliances. The demo was professional with no hard sell. We had it fitted on the 12/3 and the engineer was very friendly, professional and tidied up after himself. The water system has changed our lives. Our house is cleaner and our hair and skin are healthier. Would highly recommend to anyone living with hard water.
Joanne, Bedfordshire
, work completed
Recommended
Nick
Customer Service
Quality
Value
Efficient, clean and hardworking.
Clive, Hertfordshire
, work completed
Recommended
Prompt, professional & helpful.
Customer Service
Quality
Value
Can't fault it.
Ann, Buckinghamshire
, work completed
Recommended
Efficient
Customer Service
Quality
Value
The engineer arrived within the agreed time slot and carried out the required maintenance professionally. He explained what he was doing and suggested ways to use the equipment better.
Thomas, Hertfordshire
, work completed
Recommended
Friendly, informative & professional.
Customer Service
Quality
Value
Have been customers of Aquatec for several years now. Always very helpful & professional & definitely no 'hand sales' push. No hesitation to recommend to others!
Sally, Somerset
, work completed
Recommended
My Review
Customer Service
Quality
Value
Mike was very thorough and very polite. He explained everything to me. Nothing was to much trouble for him. I was very, very pleased with him.
Linda, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very obliging, courteous, clean tidy worker, answered all questions.
Mariene, Gloucestershire
, work completed
Recommended
Good job
Customer Service
Quality
Value
Very good, good operatives very knowledgeable, helpful & informative.
Andrew, Avon
, work completed
Recommended
Excellent job. As always.
Customer Service
Quality
Value
I have had Aquatec Pure Water system for several years and we find such a difference as we are in a hard water area. The water is lovely & soft and we never get any build up of lime scale as we did before. Engineers are always very helpful. We don't get washing machine & shower problems from hard water as we did before having system fitted.
Michael, Somerset
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Excellent service.
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
The engineer was extremely efficient and gave a very factual description of the system.
Alan, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Brilliant job
Elaine, Avon
, work completed
Recommended
Brilliant job, prompt & 1st class
Customer Service
Quality
Value
Very professional, knowledgeable, talked us through the job and was very, very polite. Was on time and we would recommend Aquatec to anyone. We have been customers for over ten (10) years now and always found every engineer and office staff 1st class.
David, Wiltshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Excellent service
Chris, Somerset
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Efficient and friendly service with excellent customer care both in person and on the phone.
Phil, Berkshire
, work completed
Recommended
Efficient, courteous and helpful.
Customer Service
Quality
Value
The salesman explained and demonstrated the advantages of the filter system lucidly. The engineer worked out a still better system for installing the equipment, and the second engineer, fitting the system, did so, on time and with minimal disturbance. The system itself is working well to improve water quality. No problem yet!
, work completed
Recommended
Prompt, professional & helpful
Customer Service
Quality
Value
The service engineer was very helpful and explained in detail the process he was going through to make my soft water system more efficient.
David, Berkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived on time. Very thorough, professional, pleasant. Extremely satisfied. Although you pay a small premium for their service.
David, Avon
, work completed
Recommended
Prompt and professional service
Customer Service
Quality
Value
Thorough service and good customer advice as needed by fairly new customers.
Margaret, Avon
, work completed
Recommended