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The Pure Water People

4.8

1818 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1818 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt & professional
Customer Service
Quality
Value
Nick, our engineer, was very friendly and considered our wishes regarding fitting. The work carried out was completed in very quick time and very tidily finished. Looking forward to him returning and having a cup of tea with our amazing new water!
Barry, Middlesex Posted on 31/03/2016 , work completed 31/03/2016
Exceptional job done.
Customer Service
Quality
Value
The work done by Mike, and his colleague Joe, over two days, was done in a professional and clean way. The finish and tidiness was as good as you could get. The best I can say is I would recommend them to anyone interested in having this system put in.
Noel, Bedfordshire Posted on 29/03/2016 , work completed 29/03/2016
My Review
Customer Service
Quality
Value
Polite and helpful. Very efficient.
Posted on 29/03/2016 , work completed 29/03/2016
Job well done
Customer Service
Quality
Value
Couldn't fault the two lads that undertook the work. Very pleased with their workmanship and the product so far.
Michael, Buckinghamshire Posted on 24/03/2016 , work completed 24/03/2016
Professional and efficient
Customer Service
Quality
Value
Polite, helpful, knowledgeable and efficient engineer. Clean and tidy at all times.
Leslie, Oxfordshire Posted on 23/03/2016 , work completed 23/03/2016
Just as promised
Customer Service
Quality
Value
Very good they came on time, did the job, cleaned up and left. No problems and nice people.
Peter, Hampshire Posted on 22/03/2016 , work completed 22/03/2016
My Review
Customer Service
Quality
Value
Engineer very good.
Margaret Ann, Oxfordshire Posted on 21/03/2016 , work completed 21/03/2016
Highly recommend
Customer Service
Quality
Value
Nick is exceptional, a real credit to the company. Extremely courteous and friendly. Explained everything thoroughly.
Clifford, Hampshire Posted on 19/03/2016 , work completed 19/03/2016
Very prompt - very professional
Customer Service
Quality
Value
We requested an early call and he was with us before due time. Very polite and went out of his way to explain all the procedures and why and when they needed doing. Very professional.
Terry, Hampshire Posted on 18/03/2016 , work completed 18/03/2016
Service
Customer Service
Quality
Value
Punctual arrival. Explained use and completed work well.
Posted on 18/03/2016 , work completed 18/03/2016
Service/ Installation
Customer Service
Quality
Value
Very informative. Polite and helpful. Clean and tidy. Great product. Would recommend.
Chris, Hertfordshire Posted on 18/03/2016 , work completed 18/03/2016
My Review
Customer Service
Quality
Value
The system now installed (4 months) has been very good - little or no lime scale evident. Cleaning showers and bathroom utilities is so much easier and no lime scale in the kettle or water jug. The claim that it might help with a psoriasis problem did not materialise.
Eric, Hertfordshire Posted on 18/03/2016 , work completed 18/03/2016
Prompt & professional
Customer Service
Quality
Value
Would recommend them. Having used them for 20 years.
C J, Wiltshire Posted on 18/03/2016 , work completed 18/03/2016
Repair
Customer Service
Quality
Value
Problem with drinking water, no water pressure. Explained problem over phone, likely solution explained but unable to attend for over 1 week. Prompt and satisfactory, repair completed on the day.
Stephen, Hampshire Posted on 17/03/2016 , work completed 17/03/2016
Water system.
Customer Service
Quality
Value
Very pleased with his job, well done. Plus, a friendly worker.
Anna, Wiltshire Posted on 17/03/2016 , work completed 17/03/2016
Good job done
Customer Service
Quality
Value
The trader did a good job and was a very pleasant person who knows his trade.
Terry, Berkshire Posted on 17/03/2016 , work completed 17/03/2016
Brilliant work done
Customer Service
Quality
Value
Very helpful and good work with installation 100% happy with all parts of work from water test to full installation.
Martyn, Wiltshire Posted on 17/03/2016 , work completed 17/03/2016
My Review
Customer Service
Quality
Value
Prompt and professional. Went the extra mile and put all my fears and questions to rest beautifully. Clean and tidy.
Edwina, Avon Posted on 16/03/2016 , work completed 16/03/2016
Job well done
Customer Service
Quality
Value
Engineer well informed and prompt to arrive.
Paul, Wiltshire Posted on 16/03/2016 , work completed 16/03/2016
Consistent service
Customer Service
Quality
Value
We've had our water filtering/softening system for over 16 years. Service & products are excellent. We had the same 2 service engineers for 15 years, says a lot when the staff stay.
Karen, Avon Posted on 16/03/2016 , work completed 16/03/2016
Excellent, prompt service.
Customer Service
Quality
Value
Pleasant, professional service man arrived on time and knew exactly what was needed to service our appliance. Aquatec kept us well informed as to the time slot and date for the service. I would recommend this firm.
Jean, Avon Posted on 16/03/2016 , work completed 16/03/2016
Service of water filter system
Customer Service
Quality
Value
Trader turned up on date and time as arranged. Very professional in carrying out the service.
Posted on 14/03/2016 , work completed 14/03/2016
My Review
Customer Service
Quality
Value
Excellent.
Derek, Avon Posted on 14/03/2016 , work completed 14/03/2016
Best buy
Customer Service
Quality
Value
My wife used to suffer from eczema on her hands but has not done since the system was installed. Highly recommended. Servicing first rate.
George, Gloucestershire Posted on 14/03/2016 , work completed 14/03/2016
Efficient and considerate
Customer Service
Quality
Value
Surprised to be contacted by phone by the company in the first instance but the installation was completed very satisfactorily, with careful consideration for the kitchen arrangement and, so far, very pleased with the results. Obviously a prestige company.
Fred, Oxfordshire Posted on 14/03/2016 , work completed 14/03/2016