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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1827 reviews
Recommended
Recommended
by 100% of customers
Sort by
Friendly and professional
Customer Service
Quality
Value
As above, and explained how the installation worked. Made a thorough check on all joints and repaired a very small leak.
John, Hampshire
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Trader arrived on time, did job exactly as was agreed and took time to explain what's been done.
Eric, Avon
, work completed
Recommended
Prompt, efficient and tidy
Customer Service
Quality
Value
Answered all of my queries and questions about their system to my satisfaction. My only complaint is the cost of the service carried out given the time he was here at my home.
Denis, Avon
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Carried out very competent service. Clear advice on why an extra component was needed and why, cost, etc. Expensive components (filters) only drawback.
Frank, Hampshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Found the engineer very good and helpful. So much so that he sorted out another small problem under the sink i.e. a leaking joint in one of the pipes.
Bryan, Avon
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
The engineer arrived at 8.50am for 9.00am and waited until 9.00am before ringing the bell. We talked about the softener system and took on board my queries and rectified the fault. Did the service while I got on with my work. It was nice to see that the engineer was the same person who has serviced my system for 16 years.
Bryan, Avon
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Helpful and courteous fitter.
, work completed
Recommended
Polite, speedy and efficient
Customer Service
Quality
Value
Arrived on time, seemed to know what he was doing. Efficient and job done quickly.
, work completed
Recommended
My Review
Customer Service
Quality
Value
The engineer was very professional and explained what he was doing. Also went through exactly how the system works.
Jean, Oxfordshire
, work completed
Recommended
Polite and professional
Customer Service
Quality
Value
On time, very personable, polite and professional. Efficient and explanatory. A good job.
Roger, Middlesex
, work completed
Recommended
Professional
Customer Service
Quality
Value
Very professional, knew his stuff. Well presented and friendly. Job was done well in a timely manner.
Elaine, Oxfordshire
, work completed
Recommended
Friendly service
Customer Service
Quality
Value
A friendly and efficient company but the yearly service charge is far too high.
Graham J K, Wiltshire
, work completed
Prompt & professional
Customer Service
Quality
Value
Nick, our engineer, was very friendly and considered our wishes regarding fitting. The work carried out was completed in very quick time and very tidily finished. Looking forward to him returning and having a cup of tea with our amazing new water!
Barry, Middlesex
, work completed
Recommended
Exceptional job done.
Customer Service
Quality
Value
The work done by Mike, and his colleague Joe, over two days, was done in a professional and clean way. The finish and tidiness was as good as you could get. The best I can say is I would recommend them to anyone interested in having this system put in.
Noel, Bedfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Polite and helpful. Very efficient.
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Couldn't fault the two lads that undertook the work. Very pleased with their workmanship and the product so far.
Michael, Buckinghamshire
, work completed
Recommended
Professional and efficient
Customer Service
Quality
Value
Polite, helpful, knowledgeable and efficient engineer. Clean and tidy at all times.
Leslie, Oxfordshire
, work completed
Recommended
Just as promised
Customer Service
Quality
Value
Very good they came on time, did the job, cleaned up and left. No problems and nice people.
Peter, Hampshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Engineer very good.
Margaret Ann, Oxfordshire
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
Nick is exceptional, a real credit to the company. Extremely courteous and friendly. Explained everything thoroughly.
Clifford, Hampshire
, work completed
Recommended
Service/ Installation
Customer Service
Quality
Value
Very informative. Polite and helpful. Clean and tidy. Great product. Would recommend.
Chris, Hertfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
The system now installed (4 months) has been very good - little or no lime scale evident. Cleaning showers and bathroom utilities is so much easier and no lime scale in the kettle or water jug. The claim that it might help with a psoriasis problem did not materialise.
Eric, Hertfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Would recommend them. Having used them for 20 years.
C J, Wiltshire
, work completed
Recommended
Service
Customer Service
Quality
Value
Punctual arrival. Explained use and completed work well.
, work completed
Recommended
Very prompt - very professional
Customer Service
Quality
Value
We requested an early call and he was with us before due time. Very polite and went out of his way to explain all the procedures and why and when they needed doing. Very professional.
Terry, Hampshire
, work completed
Recommended