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The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1820 reviews
Recommended
Recommended
by 100% of customers
Sort by
Good job, well done.
Customer Service
Quality
Value
Very satisfied with the product and the service.
Michael, Hertfordshire
, work completed
Recommended
Fast efficient service
Customer Service
Quality
Value
Water system fitted in one day, on time would recommend them to anyone. Water is lovely & soft, looking forward to no lime scale. The fitter was really pleasant & helpful
Dennis, Avon
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The company always ring when a service is due and appointments are made at my convenience. Engineer was polite and professional. Explaining everything. Highly recommended.
Anne, Surrey
, work completed
Recommended
Professional and polite
Customer Service
Quality
Value
Prompt and took time to explain what he was doing. Left the place as he found - tidy.
Brian, Berkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt & professional
Keith, Surrey
, work completed
Recommended
Thorough and professional.
Customer Service
Quality
Value
The engineer arrived at the appointed time and conducted all necessary tests and equipment replacements (filters) as required. He explained the reasons for minor changes to the settings and left everything tidy.
Jeffrey, Surrey
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Informative about our options. Thorough in performance.
Terence, Hampshire
, work completed
Recommended
Early and Personable & Knowledgeable
Customer Service
Quality
Value
Engineer arrived early and undertook job efficiently. He gave us feedback on what he had done and obviously knew his job.
David, Surrey
, work completed
Recommended
Impressed
Customer Service
Quality
Value
We new what we were buying already having had an Aquatec system in our previous house. They worked very well to find a location that worked for us. The installer worked tirelessly, late into the evening to achieve exactly what we wanted. We were very impressed by the commitment to customer service.
Roger, Norfolk
, work completed
Recommended
Very prompt and professional job
Customer Service
Quality
Value
Engineer was Will. He was on time and did excellent job. He was polite and very professional. He explained what was required and what he had done. I would certainly recommend the firm to others. It is certainly a fast efficient service with a 1st class engineer.
Kenneth, Wiltshire
, work completed
Recommended
Knowledgeable & professional
Customer Service
Quality
Value
The engineer was friendly and explained the testing and replacement procedure. Gave me great confidence in the equipment. Highly recommended.
Nigel, Middlesex
, work completed
Recommended
Prompt & friendly service.
Customer Service
Quality
Value
Engineer arrived early and did a very efficient job.
John, Oxfordshire
, work completed
Recommended
Pleasant and helpful, perfect
Customer Service
Quality
Value
Very professional, smartly turned out and went beyond the remit of the job, nothing was too much trouble.
David, Oxfordshire
, work completed
Recommended
Water works
Customer Service
Quality
Value
Good, prompt service. Friendly and helpful.
Ronald, Middlesex
, work completed
Recommended
Very satisfactory
Customer Service
Quality
Value
We have been a customer of this trader for 17 years and have always found them to be very professional and have no hesitation in recommending them.
John, Avon
, work completed
Recommended
Reliable and supportive
Customer Service
Quality
Value
Friendly helpful engineer to service our water softener. Offered additional suggestions to help us economise. We are very pleased with our Aquatec product and their reliable supportive service. We would recommend them to anyone seeking to purchase a water softener.
Rod, Oxfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Arrived within scheduled time bracket quoted. Personal introduction. Engaged conversation including asking any problems, performance of system. Efficient use of time whilst working. Altered settings without prompt, reacting to earlier comments on performance. Service completed and operational in short order. Tidied up, cleaned, returned to start state.
Terry, Somerset
, work completed
Recommended
Annual filter change and service.
Customer Service
Quality
Value
As always, they arrived promptly and were very efficient and polite. We are happy with our purifier. Yes, it is a bit pricey, but we love the difference in our water quality.
Rebecca, Avon
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Their service is always very efficient. They maintain our equipment to the highest standard.
John, Oxfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Highly recommended. I have no hesitation in recommending.
Marian, Wiltshire
, work completed
Recommended
Prompt, efficient, friendly
Customer Service
Quality
Value
This was the first annual service and it was carried out quickly and efficiently. Very pleased
Stewart, Somerset
, work completed
Recommended
Very Happy with Their Service
Customer Service
Quality
Value
Aquatec is a competent company.
Michael, Avon
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The tradesman was clean and tidy in his work and knowledgeable when asked a question.
Michael, Wiltshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent job.
Linda, Buckinghamshire
, work completed
Recommended
Overall very good
Customer Service
Quality
Value
Used this company for 10 years - overall very good service - the water is a great improvement on the local hard water.
Jeremy, Oxfordshire
, work completed
Recommended