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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1833 reviews
Recommended
Recommended
by 100% of customers
Sort by
Just as promised
Customer Service
Quality
Value
Very good they came on time, did the job, cleaned up and left. No problems and nice people.
Peter, Hampshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Engineer very good.
Margaret Ann, Oxfordshire
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
Nick is exceptional, a real credit to the company. Extremely courteous and friendly. Explained everything thoroughly.
Clifford, Hampshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Would recommend them. Having used them for 20 years.
C J, Wiltshire
, work completed
Recommended
Service
Customer Service
Quality
Value
Punctual arrival. Explained use and completed work well.
, work completed
Recommended
Very prompt - very professional
Customer Service
Quality
Value
We requested an early call and he was with us before due time. Very polite and went out of his way to explain all the procedures and why and when they needed doing. Very professional.
Terry, Hampshire
, work completed
Recommended
Service/ Installation
Customer Service
Quality
Value
Very informative. Polite and helpful. Clean and tidy. Great product. Would recommend.
Chris, Hertfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
The system now installed (4 months) has been very good - little or no lime scale evident. Cleaning showers and bathroom utilities is so much easier and no lime scale in the kettle or water jug. The claim that it might help with a psoriasis problem did not materialise.
Eric, Hertfordshire
, work completed
Recommended
Water system.
Customer Service
Quality
Value
Very pleased with his job, well done. Plus, a friendly worker.
Anna, Wiltshire
, work completed
Recommended
Good job done
Customer Service
Quality
Value
The trader did a good job and was a very pleasant person who knows his trade.
Terry, Berkshire
, work completed
Recommended
Brilliant work done
Customer Service
Quality
Value
Very helpful and good work with installation 100% happy with all parts of work from water test to full installation.
Martyn, Wiltshire
, work completed
Recommended
Repair
Customer Service
Quality
Value
Problem with drinking water, no water pressure. Explained problem over phone, likely solution explained but unable to attend for over 1 week. Prompt and satisfactory, repair completed on the day.
Stephen, Hampshire
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Engineer well informed and prompt to arrive.
Paul, Wiltshire
, work completed
Recommended
Consistent service
Customer Service
Quality
Value
We've had our water filtering/softening system for over 16 years. Service & products are excellent. We had the same 2 service engineers for 15 years, says a lot when the staff stay.
Karen, Avon
, work completed
Recommended
Excellent, prompt service.
Customer Service
Quality
Value
Pleasant, professional service man arrived on time and knew exactly what was needed to service our appliance. Aquatec kept us well informed as to the time slot and date for the service. I would recommend this firm.
Jean, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional. Went the extra mile and put all my fears and questions to rest beautifully. Clean and tidy.
Edwina, Avon
, work completed
Recommended
Best buy
Customer Service
Quality
Value
My wife used to suffer from eczema on her hands but has not done since the system was installed. Highly recommended. Servicing first rate.
George, Gloucestershire
, work completed
Recommended
Efficient and considerate
Customer Service
Quality
Value
Surprised to be contacted by phone by the company in the first instance but the installation was completed very satisfactorily, with careful consideration for the kitchen arrangement and, so far, very pleased with the results. Obviously a prestige company.
Fred, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent.
Derek, Avon
, work completed
Recommended
Service of water filter system
Customer Service
Quality
Value
Trader turned up on date and time as arranged. Very professional in carrying out the service.
, work completed
Recommended
Life changing
Customer Service
Quality
Value
We asked Aquatec to visit after we were invited to do a water sample. We knew our water was bad because of the effect it was having on our fixtures and appliances. The demo was professional with no hard sell. We had it fitted on the 12/3 and the engineer was very friendly, professional and tidied up after himself. The water system has changed our lives. Our house is cleaner and our hair and skin are healthier. Would highly recommend to anyone living with hard water.
Joanne, Bedfordshire
, work completed
Recommended
Nick
Customer Service
Quality
Value
Efficient, clean and hardworking.
Clive, Hertfordshire
, work completed
Recommended
Prompt, professional & helpful.
Customer Service
Quality
Value
Can't fault it.
Ann, Buckinghamshire
, work completed
Recommended
Efficient
Customer Service
Quality
Value
The engineer arrived within the agreed time slot and carried out the required maintenance professionally. He explained what he was doing and suggested ways to use the equipment better.
Thomas, Hertfordshire
, work completed
Recommended
Friendly, informative & professional.
Customer Service
Quality
Value
Have been customers of Aquatec for several years now. Always very helpful & professional & definitely no 'hand sales' push. No hesitation to recommend to others!
Sally, Somerset
, work completed
Recommended