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The Pure Water People

4.8

1827 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1827 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Brilliant job, prompt & 1st class
Customer Service
Quality
Value
Very professional, knowledgeable, talked us through the job and was very, very polite. Was on time and we would recommend Aquatec to anyone. We have been customers for over ten (10) years now and always found every engineer and office staff 1st class.
David, Wiltshire Posted on 09/03/2016 , work completed 09/03/2016
Prompt & professional
Customer Service
Quality
Value
Efficient and friendly service with excellent customer care both in person and on the phone.
Phil, Berkshire Posted on 09/03/2016 , work completed 09/03/2016
Efficient, courteous and helpful.
Customer Service
Quality
Value
The salesman explained and demonstrated the advantages of the filter system lucidly. The engineer worked out a still better system for installing the equipment, and the second engineer, fitting the system, did so, on time and with minimal disturbance. The system itself is working well to improve water quality. No problem yet!
Posted on 09/03/2016 , work completed 09/03/2016
Prompt, professional & helpful
Customer Service
Quality
Value
The service engineer was very helpful and explained in detail the process he was going through to make my soft water system more efficient.
David, Berkshire Posted on 09/03/2016 , work completed 09/03/2016
My Review
Customer Service
Quality
Value
Arrived on time. Very thorough, professional, pleasant. Extremely satisfied. Although you pay a small premium for their service.
David, Avon Posted on 08/03/2016 , work completed 08/03/2016
Prompt and professional service
Customer Service
Quality
Value
Thorough service and good customer advice as needed by fairly new customers.
Margaret, Avon Posted on 08/03/2016 , work completed 08/03/2016
Always professional
Customer Service
Quality
Value
You can always rely on a prompt and professional service. Our engineer was friendly informative and prompt.
Robert, Avon Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
Convenient & helpful. Could not be better.
Richard, Avon Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
Very good service. Clean & tidy after work. Friendly and knows a lot about his job. Thanks a lot.
Fred James, Hampshire Posted on 07/03/2016 , work completed 07/03/2016
Prompt & professional
Customer Service
Quality
Value
Very good, I was told everything that He done and advised me what needed to be done in the future.
Bernetta, Oxfordshire Posted on 07/03/2016 , work completed 07/03/2016
Excellent service
Customer Service
Quality
Value
Punctual, friendly and very efficient and went through everything before he left. Put the 2 bags of salt in the shed for me.
Susan, Wiltshire Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
Always pleasant and on time. Leaves no mess.
Margaret, Avon Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
The system is extremely good sitting out of the way doing its job, its very low maintenance and the benefits are amazing.
Phillip, Middlesex Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
Nick has done an excellent job. His work is very professional and beyond reproach also of very good character. We would recommend him very highly.
Douglas, Buckinghamshire Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
Prompt service. No problems. Happy to recommend product and service.
John, Surrey Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
Work carried out correctly, good tradesman, friendly and professional.
Tony, Wiltshire Posted on 07/03/2016 , work completed 07/03/2016
Service
Customer Service
Quality
Value
The water softener works really well & the engineer & staff at H/O are always friendly, helpful & polite would recommend.
Catherine, Oxfordshire Posted on 07/03/2016 , work completed 07/03/2016
Prompt and efficient,
Customer Service
Quality
Value
The annual service of our Aquatec equipment is carried out promptly and efficiently. the service engineer has a pleasant manner and gives up to date tips on our regular checking and running of the system.
Michael, Oxfordshire Posted on 07/03/2016 , work completed 07/03/2016
My Review
Customer Service
Quality
Value
Always very polite and helpful.
David, Surrey Posted on 07/03/2016 , work completed 07/03/2016
Prompt, Professional and helpful
Customer Service
Quality
Value
Following the installation of the water softener system in 2010 by Aquatec I have always found them to be prompt in their service and have carried it out in a professional and courteous manner.
2011-08-06 10:07:13.2 Posted on 05/03/2016 , work completed 05/03/2016
Great service, as usual
Customer Service
Quality
Value
We have had our water system for five years and the annual service is always well organised, convenient, prompt and professional.
John, Surrey Posted on 04/03/2016 , work completed 04/03/2016
Great job.
Customer Service
Quality
Value
Punctual. Good customer service.
Louise, Hampshire Posted on 04/03/2016 , work completed 04/03/2016
As always - brilliant
Customer Service
Quality
Value
I have used Aquatic since 2007 and recommended to many friends. Terrific.
Monique, Gloucestershire Posted on 03/03/2016 , work completed 03/03/2016
Brilliant job
Customer Service
Quality
Value
Very pleasant men arrived, very tidy in his work and very thorough in all his checks. Answered any questions I had relating to water filter well. Would highly recommend, even girl on the phone when I paid very helpful and pleasant.
Jayne, Somerset Posted on 03/03/2016 , work completed 03/03/2016
Good job.
Customer Service
Quality
Value
Very helpful, and a good job done each year.
Jean, Wiltshire Posted on 03/03/2016 , work completed 03/03/2016