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The Pure Water People

4.8

1803 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1803 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Professional.
Customer Service
Quality
Value
Very professional service. Time taken to explain workings of system and service carried out. Very tidy and careful.
Gwen, Middlesex Posted on 02/03/2016 , work completed 02/03/2016
Brilliant job.
Customer Service
Quality
Value
Always reliable, professional, turned up early. Flexible, with no pressure on sales or services.
Rebecca, Avon Posted on 02/03/2016 , work completed 02/03/2016
Prompt and professional
Customer Service
Quality
Value
Came when they said, job was required.
Sandra, Somerset Posted on 02/03/2016 , work completed 02/03/2016
My Review
Customer Service
Quality
Value
Excellent and professional.
Nita, Berkshire Posted on 02/03/2016 , work completed 02/03/2016
Quick and efficient service.
Customer Service
Quality
Value
As always, and efficient service.
Sarah, Wiltshire Posted on 02/03/2016 , work completed 02/03/2016
Prompt, professional, friendly.
Customer Service
Quality
Value
Excellent service from Aquatec. We would recommend them to anyone. The fitter system is amazing and the servicing/support has been great too.
Iain, Avon Posted on 02/03/2016 , work completed 02/03/2016
My Review
Customer Service
Quality
Value
Have enjoyed six year service. Company have always been quick to respond and attentive to any enquiries. Machine regularly serviced each year with no problems.
Clive, Buckinghamshire Posted on 02/03/2016 , work completed 02/03/2016
Prompt and professional
Customer Service
Quality
Value
Arrived early, very efficient, no problems.
John, Warwickshire Posted on 01/03/2016 , work completed 01/03/2016
Always professional
Customer Service
Quality
Value
I have been using an Aquatec Water Conditioner unit since about 2006 and the product is exemplary with it's pure drinking water and consistency. The same goes for the tradesmen. They remember your name and give advice that's right for your set-up. They are so pleasant and thorough and totally trustworthy. So trustworthy, in fact, I shall be calling on them again. When I move from Bristol to Tohnes for a re-install.
Kay, Avon Posted on 01/03/2016 , work completed 01/03/2016
My Review
Customer Service
Quality
Value
Very efficient and helpful. Intervenors well, and much appreciated.
Nerissa, Avon Posted on 29/02/2016 , work completed 29/02/2016
Professional, friendly
Customer Service
Quality
Value
Company advised us before 8:30a.m. that driver held up in traffic. and confirmed ok to arrive later. Very helpful not to be 'waiting around' Efficient friendly customer orientated company. Would recommend.
Jean, Surrey Posted on 29/02/2016 , work completed 29/02/2016
Prompt and professional
Customer Service
Quality
Value
Annual service, polite and helpful.
Sian, Avon Posted on 29/02/2016 , work completed 29/02/2016
My Review
Customer Service
Quality
Value
Prompt and professional
Ruth, Oxfordshire Posted on 29/02/2016 , work completed 29/02/2016
Good job
Customer Service
Quality
Value
Prompt, arrival, polite and efficient.
Philip, Oxfordshire Posted on 29/02/2016 , work completed 29/02/2016
Prompt & professional. Friendly
Customer Service
Quality
Value
This engineer was prompt and very efficient. He was friendly & informative. A pleasure to have in my house. Not so happy with the price which is set by the company.
Posted on 26/02/2016 , work completed 26/02/2016
Excellent service
Customer Service
Quality
Value
Very good system. Very pleased with the Aquatec soft water system. An excellent company to deal with.
Neil, Avon Posted on 26/02/2016 , work completed 26/02/2016
Very professional.
Customer Service
Quality
Value
I continue to be impressed by efficient and professional customer service by office and engineering staff.
Delia, Avon Posted on 26/02/2016 , work completed 26/02/2016
Excellent service
Customer Service
Quality
Value
Arrived on time, professional and friendly, worked efficiently. Would definitely recommend.
Adrian, Avon Posted on 26/02/2016 , work completed 26/02/2016
My Review
Customer Service
Quality
Value
A very good fitter and pleasant
Posted on 26/02/2016 , work completed 26/02/2016
Prompt, professional and informative
Customer Service
Quality
Value
Always very helpful staff from the office to the man who delivers the special salt - to the service engineer.
Joan Sylvia, Avon Posted on 26/02/2016 , work completed 26/02/2016
My Review
Customer Service
Quality
Value
Excellent Service
Posted on 26/02/2016 , work completed 26/02/2016
Efficient & helpful
Customer Service
Quality
Value
Engineer was courteous, worked tidily, and very helpful in explaining what he was doing and why.
John, Gloucestershire Posted on 25/02/2016 , work completed 25/02/2016
Prompt & professional
Customer Service
Quality
Value
System works well, good backup, service always prompt, people courteous & friendly.
Colin, Buckinghamshire Posted on 25/02/2016 , work completed 25/02/2016
Brilliant annual service
Customer Service
Quality
Value
From installation over 3 years ago my water treatment equipment has given excellent service, saved me money and provided me with the softwater and pure drinking water promises. The installation was performed excellently and annual service is first class and good value. I have no hesitation in recommending their product and services.
Colin, Hertfordshire Posted on 25/02/2016 , work completed 25/02/2016
My Review
Customer Service
Quality
Value
Brilliant job
E D, Gloucestershire Posted on 25/02/2016 , work completed 25/02/2016