The Pure Water People

The Pure Water People did an excellent job for us in supplying and fitting our water purification system. It has made a terrific difference to our household. The limescale which had been part of our lives has now been eliminated, together with the need for the whole range of water softening products such as dishwater salt, rinse aid and Calgon in the washing machine. The benefits are greater than I could have imagined. The installation was done efficiently and on schedule. I would recommend the company as being knowledgeable, efficient, helpful and a pleasure to deal with.

The Service Engineer Lewis was very efficient and considerate of the safe distancing rules. All materials used or removed were taken away for disposal.

A very professional installation carried out by a knowledgeable engineer. The job was completed on time with no mess. Being in a very hard water area the difference in our water quality was really noticeable and we now have no limescale issues. For the cost it is definitely worth considering having a water softener system installed. We would definitely recommend The Pure Water People.

We live in a Victorian house in a hard water area. The mains water feed to the house is the original lead pipe. Looking for a water purifying and softening system The Pure Water People's name cropped up the most and with the best reviews, and so I contacted them via email. I received a quick telephone response with an explanation of what they can offer. They were able to schedule a survey visit to our house within days. Just four days later the water purifying and softening unit was fitted with zero fuss. The engineer was able to cleverly hide the drinking water section thus avoiding us losing kitchen cupboard space. Everything was explained in full. Two months later the benefits are obvious. Truly pure water which seems more pleasant to drink. I feel reassured that I'm not ingesting heavy metals, micro plastics, oestrogen etc. The kettle and glass shower doors are noticeably scale free and we are using way less washing powder and dishwasher soap ( a financial saving and win for the environment). This system is not cheap but should last 25 years with minimal servicing. Plus I'm confident I can speak directly to someone should I have any questions or issues. I can highly recommend them as a company to deal with.

Service and filter change carried out by a very personable Michael, quickly and without delay. If every tradesman who visited was as efficient the world would be a better place.

Lewis came to service my Pure Water system. He checked the day before that the time was convenient and arrived at the agreed time. He checked if I wanted him to wear a mask and explained what he was doing and why and what I had to do after he had left. When the visit was booked I was told exactly what it would cost. The water system is great, I get scum-free tea and coffee and nicer water to drink without having a plastic jug sitting about. It takes less of every product to wash dishes, clothes and people which must be good for the environment. I no longer have to descale the kettle and scale does not need to be scrubbed off shower, sink or basin.

Lewis arrived on schedule to carry out a service. He tested the quality of the water at all taps in the house. He then carried out the planned service. He was satisfied that everything was working OK.