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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1833 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Very efficient engineer, as usual. Have had the system 6 years and have always found them to be prompt and professional.
Janet, Buckinghamshire
, work completed
Recommended
Professional & tidy
Customer Service
Quality
Value
Arrived on time, very professional & informative. Explained everything & answered all our questions. Very friendly & tidied all around before leaving.
John, Hertfordshire
, work completed
Recommended
Good job
Customer Service
Quality
Value
Very good worker, clean and tidy.
Edmund William, Wiltshire
, work completed
Recommended
1st class - excellent
Customer Service
Quality
Value
Lewis, (Service Engineer) explained clearly how system operated prior to service. Presentation skills - 10/10, very professional. Carried out work with diligence, well mannered & efficient throughout. Trust we get same person in future.
John, Berkshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Have no problem in recommending them. Always pleased with their work.
Anne, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Engineer was very efficient and explained what he was doing each step of the way.
Andrew, Avon
, work completed
Recommended
Professional and thoughtful
Customer Service
Quality
Value
This was top of the range product and the sales and installation were also high quality, It was a real pleasure to have the full attention of two people who knew what they were doing, were considerate, highly focussed on my satisfaction.
Roger, Buckinghamshire
, work completed
Recommended
A really good job
Customer Service
Quality
Value
Lots of useful information to help save us money.
Sharon, Berkshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Our engineer Will was extremely friendly, professional and thorough. He explained exactly what he was doing and was a great guy.
Tyrone, Surrey
, work completed
Recommended
Water softener service
Customer Service
Quality
Value
Clear explanation of the service process. Useful advice on maintenance and things like detergent use in washing machine.
Colin, Hertfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Efficient
Mary, Avon
, work completed
Recommended
Service
Customer Service
Quality
Value
Always good service given. Quite satisfied with the product and would recommend it.
Angela, Buckinghamshire
, work completed
Recommended
Brilliant job as always
Customer Service
Quality
Value
I have had my water softening system from Aquatec for 10 years. I have always received excellent service and the system works just as well 10 years on.
Lloyd, Avon
, work completed
Recommended
Professional
Customer Service
Quality
Value
Will was very polite and courteous, showed real interest in the problem at hand and with a little help from his base promptly resolved the fault with my rainsoft system and explained the why's and wherefores to me
Michael, Avon
, work completed
Recommended
Very prompt, polite & professional.
Customer Service
Quality
Value
Louis arrived very promptly at 9AM, was very informative and explained ways to maximise the benefits of the filtered water & washing machine to greatest efficiency.
Trevor, Oxfordshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Prompt and efficient and polite. Job done expertly and to my complete satisfaction.
Michael, Somerset
, work completed
Recommended
Prompt, polite and professional
Customer Service
Quality
Value
A few queries about performance in first year after installation have been dealt with and adjustments made. We're just had our first yr. service bang on schedule. Everything working fine, so I have no hesitation in recommending Aquatec.
Brian M, Avon
, work completed
Recommended
Very good job
Customer Service
Quality
Value
The trader was very good and knew the job backwards and I would recommend them.
Brian, Surrey
, work completed
Recommended
Efficient, reliable service.
Customer Service
Quality
Value
I have been very satisfied with the service from Aquatec over the years. Staff have been friendly & helpful.
Ann, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
No basis for judgement on value in cost terms but very valuable in other ways.
Michael, Northamptonshire
, work completed
Recommended
Excellent workman
Customer Service
Quality
Value
Arrived at time given. Started work immediately. Finished in 25 minutes. Tidied up.
Brian, Warwickshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Arrived on time on the agreed date. Appeared to service our water softener system professionally & methodically tidied up on completion and advised us on the procedure of his work and the working of the system. His work was on equipment both inside & outside but never shut an outside door after passing through it
Brian, Hampshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
The service engineer, who has carried out most of the annual services in the last 7 years, arrived on time, was his usual friendly self, carried out the service quickly and efficiently and left everything clean and tidy.
Peter, Wiltshire
, work completed
Recommended
Professional job.
Customer Service
Quality
Value
Engineer was prompt, polite and very informative. Efficient job from start to finish.
Patrick, Berkshire
, work completed
Recommended
Call back
Customer Service
Quality
Value
This is an excellent organisation which over the years has proved to be well organised with friendly and skilled employees. My system is old but until late last year gave no trouble. The clock had to be changed which unfortunately had a fault and had to be replaced. The work was carried out promptly and the system is now working again.
Julian, Avon
, work completed
Recommended