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The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1818 reviews
Recommended
Recommended
by 100% of customers
Sort by
My Review
Customer Service
Quality
Value
No basis for judgement on value in cost terms but very valuable in other ways.
Michael, Northamptonshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Arrived on time on the agreed date. Appeared to service our water softener system professionally & methodically tidied up on completion and advised us on the procedure of his work and the working of the system. His work was on equipment both inside & outside but never shut an outside door after passing through it
Brian, Hampshire
, work completed
Recommended
Professional job.
Customer Service
Quality
Value
Engineer was prompt, polite and very informative. Efficient job from start to finish.
Patrick, Berkshire
, work completed
Recommended
Call back
Customer Service
Quality
Value
This is an excellent organisation which over the years has proved to be well organised with friendly and skilled employees. My system is old but until late last year gave no trouble. The clock had to be changed which unfortunately had a fault and had to be replaced. The work was carried out promptly and the system is now working again.
Julian, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
The service engineer, who has carried out most of the annual services in the last 7 years, arrived on time, was his usual friendly self, carried out the service quickly and efficiently and left everything clean and tidy.
Peter, Wiltshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Efficient, friendly, helpful. Offered to change fridge filter too painstaking. Informative! Thank you
H, Surrey
, work completed
Recommended
Pleasant and efficient.
Customer Service
Quality
Value
Delightful West Country man came and serviced our equipment and sorted out a problem that we had experienced.
, work completed
Recommended
On time & professional
Customer Service
Quality
Value
Servicing & maintenance of my Aquatec system was scheduled on que of the stormiest days. The engineer made it from Bristol to Reading in spite of the weather which is a great service!
Danielle, Berkshire
, work completed
Recommended
Good job
Customer Service
Quality
Value
Telephone manner, good and efficient. Engineer did good job even though was a bit late arriving.
Sandra, Oxfordshire
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Excellent service over the years. Helpful engineers, very friendly. Any replacement parts always renewed promptly. I would thoroughly recommend this firm for their reliability and professionalism.
Cicely, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional
Brian, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent! Arrived on time of appointment & has done the job I asked for. We need more traders like him.
Diana, Oxfordshire
, work completed
Recommended
Brilliant job. Prompt & pleasant
Customer Service
Quality
Value
He was a very pleasant young man. He certainly did a very thorough job and cleaned up well afterwards.
Christopher, Avon
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Work carried out politely and efficiently.
Paul, Avon
, work completed
Recommended
Efficient and helpful
Customer Service
Quality
Value
Very pleasant and professional engineer. Explained the system and procedure. Easy contact.
Peter, Avon
, work completed
Recommended
Prompt & reliable
Customer Service
Quality
Value
Efficient friendly booking for annual service. Helpful, informative, efficient and tidy annual service experience.
Rose, Somerset
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Prompt & professional
Michael, Avon
, work completed
Recommended
Prompt, polite & professional
Customer Service
Quality
Value
No problems, pleasant personality. Kept me informed at all times about the work he was doing.
Peter, Avon
, work completed
Recommended
Professional & efficient
Customer Service
Quality
Value
Aquatec installed water softening system in 2008. They have since contacted and serviced they system professionally and efficiently since that time.
Christine, Avon
, work completed
Recommended
Very professional, brilliant job
Customer Service
Quality
Value
Very polite in his manner and helpful. Explained all he was doing to my water, which was good.
Vivian, Oxfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
We have had Aquatec for several years and have always found everything fine. Our current service was conducted in a professional manner. The service engineer was knowledgeable and friendly also on time.
Alan, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
A good and efficient company.
Julian, Avon
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
Knowledgeable, friendly, efficient service.
Michael, Surrey
, work completed
Recommended
Job well done
Customer Service
Quality
Value
The technician looked at the appliance, checked everything - found the problem & fixed it immediately, then he checked the entire system, ran a service check & explained the whole process to us. Only downside it was two weeks after reporting problem that he came.
John, Avon
, work completed
Recommended
Very professional job
Customer Service
Quality
Value
Thoroughly carried out the job and didn't leave until satisfied the system was working properly.
Ian, Avon
, work completed
Recommended