Home
/
Find a trader
Endorsed by Which?

The Pure Water People

4.8

1839 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1839 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Service
Customer Service
Quality
Value
Booking service was simple. Engineer arrived on time, was polite, informative and professional. My experience with this company has in all aspects been very good. An excellent product with excellent back up. No problems and would highly recommend.
Robert, Wiltshire Posted on 17/02/2016 , work completed 17/02/2016
Recommended
My Review
Customer Service
Quality
Value
We were both impressed with the efficient service. Please send him again. Highly recommended.
Vincent, Berkshire Posted on 17/02/2016 , work completed 17/02/2016
Recommended
My Review
Customer Service
Quality
Value
Excellent, on time, good advice.
Caroline, Wiltshire Posted on 17/02/2016 , work completed 17/02/2016
Recommended
My Review
Customer Service
Quality
Value
Efficient & informative
Judith, Surrey Posted on 16/02/2016 , work completed 16/02/2016
Recommended
Excellent service
Customer Service
Quality
Value
Very efficient engineer, as usual. Have had the system 6 years and have always found them to be prompt and professional.
Janet, Buckinghamshire Posted on 16/02/2016 , work completed 16/02/2016
Recommended
Excellent
Customer Service
Quality
Value
Arrived on time, polite, knowledgeable & very helpful. Entirely satisfied.
Jennifer, Buckinghamshire Posted on 16/02/2016 , work completed 16/02/2016
Recommended
Prompt, efficient, good job.
Customer Service
Quality
Value
Good experience with Aquatec generally.
Sally, Oxfordshire Posted on 16/02/2016 , work completed 16/02/2016
Recommended
A really good job
Customer Service
Quality
Value
Lots of useful information to help save us money.
Sharon, Berkshire Posted on 15/02/2016 , work completed 15/02/2016
Recommended
Good job
Customer Service
Quality
Value
Very good worker, clean and tidy.
Edmund William, Wiltshire Posted on 15/02/2016 , work completed 15/02/2016
Recommended
1st class - excellent
Customer Service
Quality
Value
Lewis, (Service Engineer) explained clearly how system operated prior to service. Presentation skills - 10/10, very professional. Carried out work with diligence, well mannered & efficient throughout. Trust we get same person in future.
John, Berkshire Posted on 15/02/2016 , work completed 15/02/2016
Recommended
Brilliant job
Customer Service
Quality
Value
Have no problem in recommending them. Always pleased with their work.
Anne, Wiltshire Posted on 15/02/2016 , work completed 15/02/2016
Recommended
My Review
Customer Service
Quality
Value
Engineer was very efficient and explained what he was doing each step of the way.
Andrew, Avon Posted on 15/02/2016 , work completed 15/02/2016
Recommended
Professional & tidy
Customer Service
Quality
Value
Arrived on time, very professional & informative. Explained everything & answered all our questions. Very friendly & tidied all around before leaving.
John, Hertfordshire Posted on 15/02/2016 , work completed 15/02/2016
Recommended
Professional and thoughtful
Customer Service
Quality
Value
This was top of the range product and the sales and installation were also high quality, It was a real pleasure to have the full attention of two people who knew what they were doing, were considerate, highly focussed on my satisfaction.
Roger, Buckinghamshire Posted on 15/02/2016 , work completed 15/02/2016
Recommended
Brilliant job
Customer Service
Quality
Value
Our engineer Will was extremely friendly, professional and thorough. He explained exactly what he was doing and was a great guy.
Tyrone, Surrey Posted on 13/02/2016 , work completed 13/02/2016
Recommended
Brilliant job as always
Customer Service
Quality
Value
I have had my water softening system from Aquatec for 10 years. I have always received excellent service and the system works just as well 10 years on.
Lloyd, Avon Posted on 12/02/2016 , work completed 12/02/2016
Recommended
My Review
Customer Service
Quality
Value
Efficient
Mary, Avon Posted on 12/02/2016 , work completed 12/02/2016
Recommended
Water softener service
Customer Service
Quality
Value
Clear explanation of the service process. Useful advice on maintenance and things like detergent use in washing machine.
Colin, Hertfordshire Posted on 12/02/2016 , work completed 12/02/2016
Recommended
Service
Customer Service
Quality
Value
Always good service given. Quite satisfied with the product and would recommend it.
Angela, Buckinghamshire Posted on 12/02/2016 , work completed 12/02/2016
Recommended
Prompt, polite and professional
Customer Service
Quality
Value
A few queries about performance in first year after installation have been dealt with and adjustments made. We're just had our first yr. service bang on schedule. Everything working fine, so I have no hesitation in recommending Aquatec.
Brian M, Avon Posted on 11/02/2016 , work completed 11/02/2016
Recommended
Very prompt, polite & professional.
Customer Service
Quality
Value
Louis arrived very promptly at 9AM, was very informative and explained ways to maximise the benefits of the filtered water & washing machine to greatest efficiency.
Trevor, Oxfordshire Posted on 11/02/2016 , work completed 11/02/2016
Recommended
Brilliant job
Customer Service
Quality
Value
Prompt and efficient and polite. Job done expertly and to my complete satisfaction.
Michael, Somerset Posted on 11/02/2016 , work completed 11/02/2016
Recommended
Professional
Customer Service
Quality
Value
Will was very polite and courteous, showed real interest in the problem at hand and with a little help from his base promptly resolved the fault with my rainsoft system and explained the why's and wherefores to me
Michael, Avon Posted on 11/02/2016 , work completed 11/02/2016
Recommended
My Review
Customer Service
Quality
Value
No basis for judgement on value in cost terms but very valuable in other ways.
Michael, Northamptonshire Posted on 10/02/2016 , work completed 10/02/2016
Recommended
Excellent workman
Customer Service
Quality
Value
Arrived at time given. Started work immediately. Finished in 25 minutes. Tidied up.
Brian, Warwickshire Posted on 10/02/2016 , work completed 10/02/2016
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.