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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1820 reviews
Recommended
Recommended
by 100% of customers
Sort by
Job well done
Customer Service
Quality
Value
Trader arrived on time, did job exactly as was agreed and took time to explain what's been done.
Eric, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
General service, well done
Jean, Buckinghamshire
, work completed
Recommended
Very thorough
Customer Service
Quality
Value
The work was carried out promptly, on time & in a thorough & professional manner. Procedures were explained and I was encouraged to view the tests made on the water supply.
Terry, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Good work.
Robert, Surrey
, work completed
Recommended
Filter Change
Customer Service
Quality
Value
Fast, efficient, friendly, 2 engineers from Aquatec changed the filter on our water softener (reverse osmosis plant). They were generous with advice and thorough in their checking of plant dryness afterwards. Cost? At £178 for 30 minutes they must be v.expensive fitters!
Colin, Surrey
, work completed
Recommended
Splendid job
Customer Service
Quality
Value
Problem solved and sorted by excellent employee.
Rachel, Berkshire
, work completed
Recommended
Efficient and informative
Customer Service
Quality
Value
Arrived when scheduled, friendly, informative and carried out a thorough job.
Stephen, Buckinghamshire
, work completed
Recommended
Supply and installation of a water purification system
Customer Service
Quality
Value
The product fulfils our expectations and the installation was efficiently and expertly performed.
John, Middlesex
, work completed
Recommended
Professional
Customer Service
Quality
Value
Prompt worker. Professional
Wyatt, Wiltshire
, work completed
Recommended
Good service
Customer Service
Quality
Value
Arrived on time, explained what work was to be carried out. Completed work as planned, but had to resolve a couple of issues. Explained system in detail. Would recommend this company, good product, good service.
Brian, Hertfordshire
, work completed
Recommended
Quick
Customer Service
Quality
Value
The work was completed quickly, although there were some small faults - which were subsequently and quickly rectified.
John, Surrey
, work completed
Recommended
Helpful and efficient.
Customer Service
Quality
Value
Always have courteous, helpful engineers from Aquatec that carry out maintenance annually. Office staff always friendly and helpful when calling to arrange appointment.
David, Avon
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional, informative person.
Helen, Berkshire
, work completed
Recommended
Bi annual service
Customer Service
Quality
Value
Timing exact, engineer called when on his way. He worked efficiently and explained what he was doing and why. Kevin was very knowledgeable.
Customer in North Somerset
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Very pleased with service and advise he gave. Polite and punctual. Slightly disapointed with the cost on this occassion.
Which? Trusted Traders Consumer
, work completed
Very good
Customer Service
Quality
Value
They're very good.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Great service from all of the team at the Pure water company. They accommodated a short notice change of date. Kevin came today explained all of what was to be completed an did an excellent job of the installation. Kevin double checked all of the requirements and kept us informed of the progress.
Customer in North Somerset
, work completed
Recommended
Prompt, professional & helpful.
Customer Service
Quality
Value
The work was completed within estimate and within the given timescale, the engineer got on with the job, tidied up, ran various tests, and left a contact card.
Elizabeth, Wiltshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Very useful & helpful.
Brian, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrive on time. Very efficient. Job well done. Very friendly.
Colin, Wiltshire
, work completed
Recommended
Very competent - on time
Customer Service
Quality
Value
The work was completed efficiently and quickly. He appeared to know the water softener comprehensively and replaced faulty parts rapidly.
Nigel, Berkshire
, work completed
Recommended
Light consultant
Customer Service
Quality
Value
To have the annual service is to expensive. Just changing the filters and checking the water. £266.40.
Randhawa, Berkshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Same service agent as previous years so knew our set up. Friendly, thorough and professional.
Martin, Buckinghamshire
, work completed
Recommended
Professional in all respects.
Customer Service
Quality
Value
Sold by a technically proficient salesman who was not pushy. Fitted by a very able man who was both pleasant and capable.
James, Avon
, work completed
Recommended
very good and professional.
Customer Service
Quality
Value
Very prompt and professional.
Carol, Wiltshire
, work completed
Recommended