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The Pure Water People

4.8

1818 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1818 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
What a performer
Customer Service
Quality
Value
The Engineer's are always very polite, know their job. The softener has been very good since it was installed many years ago, Virtually maintenance free, top up the salt and wait for an annual visit.
Brian, Avon Posted on 04/02/2016 , work completed 04/02/2016
Prompt & professional
Customer Service
Quality
Value
Good advice given on how to reduce water usage & cutting down on washing powder, dishwasher etc.
Paul, Avon Posted on 04/02/2016 , work completed 04/02/2016
Prompt & professional
Customer Service
Quality
Value
A good job well done.
Hazel, Wiltshire Posted on 04/02/2016 , work completed 04/02/2016
Prompt & professional
Customer Service
Quality
Value
Personable & courteous. I learnt more about our water & System. Nice friendly manner & knowledgeable - good job done & reassurance on water quality.
Eric, Wiltshire Posted on 04/02/2016 , work completed 04/02/2016
Excellent
Customer Service
Quality
Value
Friends visiting from Wales were appalled by the quality of Oxfordshire's mains water but they praised the quality of our Aquatec-purified drinking water. Our kettle never furs up. Our dish washer & washing machine need very little in the way of powder/liquid. Soap & gel lather up well for washing & showering. Service engineers - friendly & informative.
Roger, Oxfordshire Posted on 04/02/2016 , work completed 04/02/2016
Prompt & professional
Customer Service
Quality
Value
Very useful & helpful.
Brian, Middlesex Posted on 04/02/2016 , work completed 04/02/2016
Prompt & professional
Customer Service
Quality
Value
Prompt & professional
Bryan, Wiltshire Posted on 04/02/2016 , work completed 04/02/2016
Extremely efficient installation
Customer Service
Quality
Value
Extremely efficient installation
Peter, Surrey Posted on 04/02/2016 , work completed 04/02/2016
Prompt & professional
Customer Service
Quality
Value
The Aquatec guys have been coming to service our water softener for years now. They are always on time & perform the job well with the minimum amount of fuss. Always explaining what they are doing & happy to share any tips to make the system more efficient.
Stuart, Gloucestershire Posted on 04/02/2016 , work completed 04/02/2016
Fast efficient service
Customer Service
Quality
Value
A good quality service provided by a helpful proficient tradesperson.
Peter, Middlesex Posted on 03/02/2016 , work completed 03/02/2016
Outstanding professional service
Customer Service
Quality
Value
Engineer provided an excellent service, thoroughly professional approach, cleaned as he went along, an asset to the company.
L, Hampshire Posted on 01/02/2016 , work completed 01/02/2016
Fitting Aquatec System
Customer Service
Quality
Value
1) Thorough explanation by sales person of benefits of fitting and running costs. 2) Very personable, efficient and professional fitters. 3) Excellent system - wonderful drinking water and soft water throughout.
James, Surrey Posted on 25/01/2016 , work completed 25/01/2016
My Review
Customer Service
Quality
Value
Helpful, efficient & tidy worker
Lesley, Buckinghamshire Posted on 21/01/2016 , work completed 21/01/2016
Fantastic!
Customer Service
Quality
Value
Engineer Mike Hague - prompt arrival, very pleasant and friendly - kept me fully informed of everything he was doing throughout his visit - very efficient. A treasure! The company should be proud of him.
Barry, Avon Posted on 19/01/2016 , work completed 19/01/2016
Very professional job
Customer Service
Quality
Value
A very professional job after arriving on time. Good sound advice given. It's just a shame that the annual cost is so much.
Terry, Avon Posted on 19/01/2016 , work completed 19/01/2016
Brilliant job
Customer Service
Quality
Value
Very good installers, clean, efficient, polite & very helpful, explained the installation & water filter, spent time with me to ensure I knew what I had to do for maintenance.
Richard, Buckinghamshire Posted on 14/01/2016 , work completed 14/01/2016
Brilliant Job
Customer Service
Quality
Value
Mike was very professional, did a very good job and cleaned up well after himself, would recommend him to other people
Susan, Oxfordshire Posted on 13/01/2016 , work completed 13/01/2016
Professional & courteous
Customer Service
Quality
Value
Very pleased with service.
David, Surrey Posted on 08/01/2016 , work completed 08/01/2016
Very satisfied with the work
Customer Service
Quality
Value
The job was done quickly, on time, very courteous men and to a good standard. There was a thorough explanation. .
Gillian, Oxfordshire Posted on 05/01/2016 , work completed 05/01/2016
Top notch
Customer Service
Quality
Value
The whole service from salesperson to engineer and professional. The first unit had a fault but within a few days all sorted out. Splendid!
Helen, Bedfordshire Posted on 23/12/2015 , work completed 23/12/2015
Prompt and professional
Customer Service
Quality
Value
The fitters arrived on time, system up and running by midday. Very good.
David Edward, Bedfordshire Posted on 22/12/2015 , work completed 22/12/2015
Great job, professional.
Customer Service
Quality
Value
Friendly professional men worked well.
David, Bedfordshire Posted on 22/12/2015 , work completed 22/12/2015
My Review
Customer Service
Quality
Value
Excellent service
Brett, Middlesex Posted on 21/12/2015 , work completed 21/12/2015
An excellent installation
Customer Service
Quality
Value
An awkward installation with an outside cabinet connected through the kitchen wall and under the floor of the corner cupboard to the rising main. Executed very proficiently and professionally - an excellent job.
Dave,Bedfordshire Posted on 18/12/2015 , work completed 18/12/2015
Very impressed
Customer Service
Quality
Value
Very impressed with the speed and efficiency. The engineer was first class. Would certainly recommend them. The professionalism of the engineer and his attention to customer satisfaction was exemplary.
Bryan, Oxfordshire Posted on 18/12/2015 , work completed 18/12/2015