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The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1839 reviews
Recommended
Recommended
by 100% of customers
Sort by
Efficient, reliable service.
Customer Service
Quality
Value
I have been very satisfied with the service from Aquatec over the years. Staff have been friendly & helpful.
Ann, Wiltshire
, work completed
Recommended
Very good job
Customer Service
Quality
Value
The trader was very good and knew the job backwards and I would recommend them.
Brian, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
The service engineer, who has carried out most of the annual services in the last 7 years, arrived on time, was his usual friendly self, carried out the service quickly and efficiently and left everything clean and tidy.
Peter, Wiltshire
, work completed
Recommended
Professional job.
Customer Service
Quality
Value
Engineer was prompt, polite and very informative. Efficient job from start to finish.
Patrick, Berkshire
, work completed
Recommended
Call back
Customer Service
Quality
Value
This is an excellent organisation which over the years has proved to be well organised with friendly and skilled employees. My system is old but until late last year gave no trouble. The clock had to be changed which unfortunately had a fault and had to be replaced. The work was carried out promptly and the system is now working again.
Julian, Avon
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Arrived on time on the agreed date. Appeared to service our water softener system professionally & methodically tidied up on completion and advised us on the procedure of his work and the working of the system. His work was on equipment both inside & outside but never shut an outside door after passing through it
Brian, Hampshire
, work completed
Recommended
Good job
Customer Service
Quality
Value
Telephone manner, good and efficient. Engineer did good job even though was a bit late arriving.
Sandra, Oxfordshire
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Excellent service over the years. Helpful engineers, very friendly. Any replacement parts always renewed promptly. I would thoroughly recommend this firm for their reliability and professionalism.
Cicely, Wiltshire
, work completed
Recommended
Pleasant and efficient.
Customer Service
Quality
Value
Delightful West Country man came and serviced our equipment and sorted out a problem that we had experienced.
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Efficient, friendly, helpful. Offered to change fridge filter too painstaking. Informative! Thank you
H, Surrey
, work completed
Recommended
On time & professional
Customer Service
Quality
Value
Servicing & maintenance of my Aquatec system was scheduled on que of the stormiest days. The engineer made it from Bristol to Reading in spite of the weather which is a great service!
Danielle, Berkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional
Brian, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent! Arrived on time of appointment & has done the job I asked for. We need more traders like him.
Diana, Oxfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
A good job well done.
Hazel, Wiltshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Personable & courteous. I learnt more about our water & System. Nice friendly manner & knowledgeable - good job done & reassurance on water quality.
Eric, Wiltshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Friends visiting from Wales were appalled by the quality of Oxfordshire's mains water but they praised the quality of our Aquatec-purified drinking water. Our kettle never furs up. Our dish washer & washing machine need very little in the way of powder/liquid. Soap & gel lather up well for washing & showering. Service engineers - friendly & informative.
Roger, Oxfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Very useful & helpful.
Brian, Middlesex
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Prompt & professional
Bryan, Wiltshire
, work completed
Recommended
Extremely efficient installation
Customer Service
Quality
Value
Extremely efficient installation
Peter, Surrey
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
The Aquatec guys have been coming to service our water softener for years now. They are always on time & perform the job well with the minimum amount of fuss. Always explaining what they are doing & happy to share any tips to make the system more efficient.
Stuart, Gloucestershire
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
Knowledgeable, friendly, efficient service.
Michael, Surrey
, work completed
Recommended
Job well done
Customer Service
Quality
Value
The technician looked at the appliance, checked everything - found the problem & fixed it immediately, then he checked the entire system, ran a service check & explained the whole process to us. Only downside it was two weeks after reporting problem that he came.
John, Avon
, work completed
Recommended
Very professional job
Customer Service
Quality
Value
Thoroughly carried out the job and didn't leave until satisfied the system was working properly.
Ian, Avon
, work completed
Recommended
What a performer
Customer Service
Quality
Value
The Engineer's are always very polite, know their job. The softener has been very good since it was installed many years ago, Virtually maintenance free, top up the salt and wait for an annual visit.
Brian, Avon
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Good advice given on how to reduce water usage & cutting down on washing powder, dishwasher etc.
Paul, Avon
, work completed
Recommended