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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1820 reviews
Recommended
Recommended
by 100% of customers
Sort by
Lovely People
Customer Service
Quality
Value
The Team are welcoming and provide fantastic customer service. The guys are an asset to your company
Tessa, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Good and professional.
Audrey, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Satisfactory
Richard, Avon
, work completed
Recommended
Prompt, professional & helpful.
Customer Service
Quality
Value
Can't fault it.
Ann, Buckinghamshire
, work completed
Recommended
Very obliging service.
Customer Service
Quality
Value
Engineer punctual, polite and thorough. Very willing to explain water softener/filter system to new user.
Roland, Berkshire
, work completed
Recommended
Efficient and helpful
Customer Service
Quality
Value
The annual maintenance service was carried out efficiently and the operators helpfully loaded the new salt into the system for me. Aquatec is doing a god job.
John, Oxfordshire
, work completed
Recommended
Thanks for the service.
Customer Service
Quality
Value
Prompt, let me know about his delays. Thorough service.
James, Oxfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt, tidy service.
David, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Excellent installation executed in half a day.
Martin, Hampshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Very good throughout his visit and helpful.
Bruce, Gloucestershire
, work completed
Recommended
Good worker
Customer Service
Quality
Value
Workman polite and good worker, answered my questions.
Roy, Northamptonshire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Lewis was on time and did the job very effectively, he explained what he was doing every step of the way and advised me what I needed do regarding my out door wooden protection. I was very pleased with the service he provided.
Customer in Berkshire
, work completed
Recommended
Annual Maintenance
Customer Service
Quality
Value
The engineer from Pure Water People came on time, despite driving approx. 125 miles to get here. He immediately got down to work and explained what he was doing. He was very thorough and checked things as he went. He was offered a cup of coffee which was almost cold by the time he drank it as he was concentrating on the job in hand.
Customer in Surrey
, work completed
Recommended
Mike is an excellent engineer
Customer Service
Quality
Value
It is the forth annual visit from Mike this year and as always his work was excellent and he was very helpful. He explained everything he was going to do and went above and beyond with everything. Our only gripe is just how expensive all the parts are to keep our system in serviceable condition. Mike though we cannot fault in anyway.
Customer in Staffordshire
, work completed
Recommended
Prompt & reliable
Customer Service
Quality
Value
Efficient friendly booking for annual service. Helpful, informative, efficient and tidy annual service experience.
Rose, Somerset
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Prompt & professional
Michael, Avon
, work completed
Recommended
Good job
Customer Service
Quality
Value
Very good worker, clean and tidy.
Edmund William, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional
Brian, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Efficient
Mary, Avon
, work completed
Recommended
Prompt, professional & helpful
Customer Service
Quality
Value
The service engineer was very helpful and explained in detail the process he was going through to make my soft water system more efficient.
David, Berkshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Very good clean & professional and pleasant to deal with.
Robert, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very, very good.
Gray, Hertfordshire
, work completed
Recommended
Very efficient and polite
Customer Service
Quality
Value
We were told by Aquatec that the engineer would arrive between 12-2pm. When he did not arrive we rang Aquatec and they said he was booked from 12-4pm. He arrived at 3.30pm. Once the engineer arrived he was very efficient and polite.
Robert, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very prompt and professional.
Kate, Surrey
, work completed
Recommended
2 yearly check
Customer Service
Quality
Value
Always a polite and prompt service.
, work completed
Recommended