/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1833 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt & professional
Customer Service
Quality
Value
Good advice given on how to reduce water usage & cutting down on washing powder, dishwasher etc.
Paul, Avon
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
Knowledgeable, friendly, efficient service.
Michael, Surrey
, work completed
Recommended
Job well done
Customer Service
Quality
Value
The technician looked at the appliance, checked everything - found the problem & fixed it immediately, then he checked the entire system, ran a service check & explained the whole process to us. Only downside it was two weeks after reporting problem that he came.
John, Avon
, work completed
Recommended
Very professional job
Customer Service
Quality
Value
Thoroughly carried out the job and didn't leave until satisfied the system was working properly.
Ian, Avon
, work completed
Recommended
Fast efficient service
Customer Service
Quality
Value
A good quality service provided by a helpful proficient tradesperson.
Peter, Middlesex
, work completed
Recommended
Outstanding professional service
Customer Service
Quality
Value
Engineer provided an excellent service, thoroughly professional approach, cleaned as he went along, an asset to the company.
L, Hampshire
, work completed
Recommended
Fitting Aquatec System
Customer Service
Quality
Value
1) Thorough explanation by sales person of benefits of fitting and running costs. 2) Very personable, efficient and professional fitters. 3) Excellent system - wonderful drinking water and soft water throughout.
James, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Helpful, efficient & tidy worker
Lesley, Buckinghamshire
, work completed
Recommended
Fantastic!
Customer Service
Quality
Value
Engineer Mike Hague - prompt arrival, very pleasant and friendly - kept me fully informed of everything he was doing throughout his visit - very efficient. A treasure! The company should be proud of him.
Barry, Avon
, work completed
Recommended
Very professional job
Customer Service
Quality
Value
A very professional job after arriving on time. Good sound advice given. It's just a shame that the annual cost is so much.
Terry, Avon
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Very good installers, clean, efficient, polite & very helpful, explained the installation & water filter, spent time with me to ensure I knew what I had to do for maintenance.
Richard, Buckinghamshire
, work completed
Recommended
Brilliant Job
Customer Service
Quality
Value
Mike was very professional, did a very good job and cleaned up well after himself, would recommend him to other people
Susan, Oxfordshire
, work completed
Recommended
Professional & courteous
Customer Service
Quality
Value
Very pleased with service.
David, Surrey
, work completed
Recommended
Very satisfied with the work
Customer Service
Quality
Value
The job was done quickly, on time, very courteous men and to a good standard. There was a thorough explanation. .
Gillian, Oxfordshire
, work completed
Recommended
Top notch
Customer Service
Quality
Value
The whole service from salesperson to engineer and professional. The first unit had a fault but within a few days all sorted out. Splendid!
Helen, Bedfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The fitters arrived on time, system up and running by midday. Very good.
David Edward, Bedfordshire
, work completed
Recommended
Great job, professional.
Customer Service
Quality
Value
Friendly professional men worked well.
David, Bedfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent service
Brett, Middlesex
, work completed
Recommended
An excellent installation
Customer Service
Quality
Value
An awkward installation with an outside cabinet connected through the kitchen wall and under the floor of the corner cupboard to the rising main. Executed very proficiently and professionally - an excellent job.
Dave,Bedfordshire
, work completed
Recommended
Very impressed
Customer Service
Quality
Value
Very impressed with the speed and efficiency. The engineer was first class. Would certainly recommend them. The professionalism of the engineer and his attention to customer satisfaction was exemplary.
Bryan, Oxfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent Job Very Professional
Nigel, Avon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I have had my water softener for two years and would recommend the purchase as in that time I have not had to descale my kettle which previously had to do once a month. You also save in shampoo etc. I would not be without it.
Mary, Surrey
, work completed
Recommended
Great job, professionally done
Customer Service
Quality
Value
Despite a couple of problems not of his making, the fitter was caring and professional in every way. He sorted the problems with very little trouble and was both helpful and courteous in equal measure.
Michael, Wiltshire
, work completed
Recommended
Professional but friendly
Customer Service
Quality
Value
Joe arrived at 9.20AM for a 9.30AM appt. I was very impressed with his work. He is a very tidy, thorough worker who explained everything he was doing. He was a joy to have around, very polite, very personable. Cannot fault his work!
Katharine, Wiltshire
, work completed
Recommended
Efficient service, no hesitation in recommending
Customer Service
Quality
Value
Very good, came on time, cleaned up after.
John, Wiltshire
, work completed
Recommended