/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1803 reviews
Recommended
Recommended
by 100% of customers
Sort by
My Review
Customer Service
Quality
Value
From sales then head office to installation man first class service.
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Very good customer service. Despite problems locating our water main, they did not charge us for the extra day & work required and kept to the agreed quotation for the installation. Careful and courteous throughout.
Timothy, Oxfordshire
, work completed
Recommended
Good service
Customer Service
Quality
Value
Arrived on time, did the job properly and kept us well informed including additional advice
Jim, Surrey
, work completed
Recommended
Great product, good installation
Customer Service
Quality
Value
The demonstration was a little long, tedious and I would say a little over sold. Saying that the product is very good and we bought the system not due to the presentation but the quality of the washer. The installation was very good, the trades person was fantastic and very honest, tidy and helpful.
Beatrice, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Informative, reliable, efficient workmanship, efficient product.
Arthur, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
Representative was on time, smart, and carried out service to a very high standard.
Edward, Wiltshire
, work completed
Recommended
Brilliant, fantastic
Customer Service
Quality
Value
great product, really does what they say it does. Good workmanship. Clean tidy installation
Christopher, Somerset
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Very good.
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
In spite of many difficulties with the old water pipes the engineer/plumber installed the system as scheduled, explained the product clearly and left the house looking exactly as it had before. Ten out of Ten
John, London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Highly recommended. Service prompt and professional.
Stephen, Oxfordshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Engineer very friendly explained lots about water system.
Alan, Hertfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Helpful and informative water fitter service carried out. Would have preferred local staff as hope this would reflect in cost, they came from Bristol. Cost high, but sadly the ones qualified.
A, West Sussex
, work completed
Recommended
Good and efficient and on time.
Customer Service
Quality
Value
Have had the system for 5 years and works very well. We are in a hard water area.
Colin, Surrey
, work completed
Recommended
Prompt, professional.
Customer Service
Quality
Value
Arrived on time, efficient and professional annual servicing of appliance. Provided helpful additional information regarding appliance.
David, Surrey
, work completed
Recommended
Very professional
Customer Service
Quality
Value
All questions answered in full, in layman's terms, so understood! Good advice and polite. Impressed!
Trudy, Hampshire
, work completed
Recommended
Excellent installation
Customer Service
Quality
Value
Installation engineer, clean & tidy, conscientious and polite. We feel salesman could have explained & shown us exactly what equipment's would be installed. We were very surprised at how much equipment that was installed. We were also not told about the cost of maintenance each year. We would highly recommend this company regardless of the above comments.
Edward, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived on time- Good job done
Paul, Berkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Good and professional.
Audrey, Oxfordshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Have had the Aquatec system for 7 years. Delighted with product and service.
Alison, Warwickshire
, work completed
Recommended
Excellent and professional
Customer Service
Quality
Value
The technician turned up within time give He was friendly, helpful and professional. He changed the main filter and carried out an annual service with a good knowledge of what he was doing. On finishing He left no rubbish and left everything clean and tidy. I have no hesitation in recommending this company.
Mick, Surrey
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Overall excellent with reliability, tidiness, courtesy and quality of workmanship. Would recommend.
Mary, Avon
, work completed
Recommended
2 yearly check
Customer Service
Quality
Value
Always a polite and prompt service.
, work completed
Recommended
Brilliant job!
Customer Service
Quality
Value
Clarity about info. Service done with common sense. Will to better the client needs cleanness. Positive attitude and respect would highly recommend!
Brigitte, Surrey
, work completed
Recommended
very good and professional.
Customer Service
Quality
Value
Very prompt and professional.
Carol, Wiltshire
, work completed
Recommended
Very professional.
Customer Service
Quality
Value
Arrived nice and early, very good job done and advice given. Much appreciated.
Margaret, Wiltshire
, work completed
Recommended