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The Pure Water People

4.8

1820 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Prompt and professional
Customer Service
Quality
Value
Yearly service carried out well with full explanations.
Posted on 13/04/2016 , work completed 13/04/2016
Recommended
My Review
Customer Service
Quality
Value
Prompt and professional
Marilyn, Middlesex Posted on 23/09/2016 , work completed 23/09/2016
Recommended
Prompt and pleasant
Customer Service
Quality
Value
We have been with 'Aquatec' for many years and always found them pleasant and proficient, both the receptionists, and the engineers.
Daniel, Somerset Posted on 04/05/2017 , work completed 04/05/2017
Recommended
Excellent
Customer Service
Quality
Value
The young man was very thorough. He kept everything tidy. It was a pleasure to deal with him.
Susan, Avon Posted on 21/02/2018 , work completed 21/02/2018
Recommended
Prompt and professional.
Customer Service
Quality
Value
Had the experienced service engineer and it showed.
John, Surrey Posted on 23/10/2018 , work completed 23/10/2018
Recommended
High standard
Customer Service
Quality
Value
I have used this company for several years. The tradesmen are always on time, efficient and friendly. The work is always to a high standard.
John, Gloucestershire Posted on 31/08/2018 , work completed 31/08/2018
Recommended
The trader replied (on 25/02/2019)
Hi John, thanks for reviewing us and for a lovely review, we take pride in the service that we offer our customers and appreciate your feedback, regards, Cathy.
First-class.
Customer Service
Quality
Value
Our engineer, Mike, was the perfect balance of professionalism and friendliness - it was a pleasure to have in our home. His problem solving abilities and his talented workmanship combined to give us a trouble-free installation of our water purification system. Excellent!
Kiran, Oxfordshire Posted on 20/08/2018 , work completed 20/08/2018
Recommended
The trader replied (on 14/01/2019)
Kiran, we really appreciate you taking the time to let us visit your home and for choosing us to treat the water around your home, Mike is an incredibly talented Engineer i will pass this feedback on to him (everybody loves a little praise ) we look forward to speaking to you soon. Cathy.
Professional.
Customer Service
Quality
Value
1) Install water purification system. 2) Done to agreed schedule and budget. 3) Liam installed the system. 4) He explained patiently all the work to be done. 5) He is a very nice, calm, patient and diligent person. 6) He did a very good job. 7) We are very happy with his work. 8) We would recommend The Pure Water People.
Vijaykumar, Middlesex Posted on 19/07/2019 , work completed 19/07/2019
Recommended
Annual Service
Customer Service
Quality
Value
Lewes checked all of our system and did a water test. He also renewed the filters and completed in good time. We are very pleased with the service and upgrades available.
Customer in Wiltshire Posted on 14/10/2022 , work completed 13/10/2022
Recommended
The trader replied (on 16/11/2022)
Thankyou for taking the time to review us and for your kind words.
Professional job.
Customer Service
Quality
Value
Engineer was prompt, polite and very informative. Efficient job from start to finish.
Patrick, Berkshire Posted on 09/02/2016 , work completed 09/02/2016
Recommended
Prompt and professional
Customer Service
Quality
Value
Courteous and efficient service.
William, Surrey Posted on 07/05/2015 , work completed 07/05/2015
Recommended
My Review
Customer Service
Quality
Value
Very obliging, courteous, clean tidy worker, answered all questions.
Mariene, Gloucestershire Posted on 10/03/2016 , work completed 10/03/2016
Recommended
My Review
Customer Service
Quality
Value
Polite and helpful. Very efficient.
Posted on 29/03/2016 , work completed 29/03/2016
Recommended
My Review
Customer Service
Quality
Value
Brilliant job
E D, Gloucestershire Posted on 25/02/2016 , work completed 25/02/2016
Recommended
Prompt, polite and professional
Customer Service
Quality
Value
A few queries about performance in first year after installation have been dealt with and adjustments made. We're just had our first yr. service bang on schedule. Everything working fine, so I have no hesitation in recommending Aquatec.
Brian M, Avon Posted on 11/02/2016 , work completed 11/02/2016
Recommended
Servicing excellent
Customer Service
Quality
Value
Informative, thorough and service of our domestic water treatment system.
Jeremy, Gloucestershire Posted on 25/02/2016 , work completed 25/02/2016
Recommended
My Review
Customer Service
Quality
Value
Always very polite and helpful.
David, Surrey Posted on 07/03/2016 , work completed 07/03/2016
Recommended
Prompt/professional.
Customer Service
Quality
Value
Prompt & professional.
Linda, Wiltshire Posted on 26/09/2016 , work completed 26/09/2016
Recommended
New to us!
Customer Service
Quality
Value
We were new to this company having inherited the system when moving home. They came out, when said, explained the system in detail and were extremely professional. An hour was spent giving information advice & servicing the system.
Keith, Warwickshire Posted on 22/06/2017 , work completed 22/06/2017
Recommended
Efficient & courteous
Customer Service
Quality
Value
Reliable, friendly firm both in contact with office and workmen. Annual servicing always efficient and visits on time.
Anne, Buckinghamshire Posted on 31/05/2017 , work completed 31/05/2017
Recommended
My Review
Customer Service
Quality
Value
Professional service
Richard, Avon Posted on 23/10/2017 , work completed 23/10/2017
Recommended
Very Good
Customer Service
Quality
Value
A little late arriving but very good job done with no fuss.
Brian, Wiltshire Posted on 12/01/2018 , work completed 12/01/2018
Recommended
My Review
Customer Service
Quality
Value
Geoffrey, Avon Posted on 01/02/2019 , work completed 01/02/2019
Recommended
Servicing
Customer Service
Quality
Value
Arrived slightly later - traffic bad. Serviced equipment thoroughly.
Ronald, Surrey Posted on 26/07/2018 , work completed 26/07/2018
Recommended
Professional
Customer Service
Quality
Value
A pleasant man who done a good job.
Michael, Middlesex Posted on 02/05/2019 , work completed 02/05/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.