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The Pure Water People

4.8

1803 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1803 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
My Review
Customer Service
Quality
Value
Very happy with product & service. Loving the benefits for health & home. Have already recommended.
Leanna, Avon Posted on 17/04/2015 , work completed 17/04/2015
Excellent
Customer Service
Quality
Value
Brilliant from start to finish. Excellent service, great product and fantastic engineers.
Natalie, Avon Posted on 04/04/2015 , work completed 04/04/2015
Brilliant
Customer Service
Quality
Value
Came on time. Polite, efficient and helpful. Job completed well within time.
Nick, Somerset Posted on 31/03/2015 , work completed 31/03/2015
Efficient job.
Customer Service
Quality
Value
All went according to timescales and promises.
Leslie, Avon Posted on 30/03/2015 , work completed 30/03/2015
Great job
Customer Service
Quality
Value
Aquatec were able to meet my special requirements. The engineer was punctual, friendly, professional and skilled. I'm very pleased with the whole process.
M, Avon Posted on 28/03/2015 , work completed 28/03/2015
Prompt & professional
Customer Service
Quality
Value
Very good service
Ricardo, Avon Posted on 27/03/2015 , work completed 27/03/2015
Really good job
Customer Service
Quality
Value
They were brilliant, installations easy, Professional and well done. Contractor very pleasant
Mal, Hampshire Posted on 23/03/2015 , work completed 23/03/2015
Fabulous installation
Customer Service
Quality
Value
They provided an excellent sales demo. Our water is very hard and it's frightening to see how much is in supposedly clean water. The advice and installation were excellent. They kept us informed and met agreed timetables. Service was hard to beat. They also agreed that we could defer payment for a month. Can highly recommend them.
Nigel, Avon Posted on 05/03/2015 , work completed 05/03/2015
Great job
Customer Service
Quality
Value
Would have no hesitation in recommending this company to others. Always efficient, and a job thoroughly well done.
Pearl, Wiltshire Posted on 15/02/2015 , work completed 15/02/2015
My Review
Customer Service
Quality
Value
The job was done efficiently.
Pam, Wiltshire Posted on 11/02/2015 , work completed 11/02/2015
Excellent installation
Customer Service
Quality
Value
Good, professional installation. Customer service very good. Informative, prompt and all work completed on time.
Bruce, Wiltshire Posted on 09/02/2015 , work completed 09/02/2015
My Review
Customer Service
Quality
Value
Excellent, clean job
Hywel, Wiltshire Posted on 12/12/2014 , work completed 12/12/2014
My Review
Customer Service
Quality
Value
Very good, prompt service
Grenville, Avon Posted on 24/11/2014 , work completed 24/11/2014
Professional in all respects.
Customer Service
Quality
Value
Sold by a technically proficient salesman who was not pushy. Fitted by a very able man who was both pleasant and capable.
James, Avon Posted on 17/11/2014 , work completed 17/11/2014
Fantastic job
Customer Service
Quality
Value
All the way through they were great. Engineer was helpful & professional all the time, he cleaned up after himself and wouldn't leave until he had done everything and checked all was working.
Angelina, Avon Posted on 15/11/2014 , work completed 15/11/2014
Lovely Pure Water
Customer Service
Quality
Value
From start to finish we have been impressed. The system has really delivered. Nice professional fitter had the work done in less then a day. Have noticed a big difference in the water quality all around the home. Staff always polite and helpful. Would recommend to anyone
bramblepatch Posted on 14/11/2014 , work completed 14/11/2014
Superb product and service.
Customer Service
Quality
Value
This really is a worthwhile product. Superb value. Fitter was superb.
David, Avon Posted on 31/10/2014 , work completed 31/10/2014
The trader replied (on 14/01/2019)
Hi David, we are super pleased to see that you feel that our purification systems represent quality and value for money - honestly, it's music to our ears ! we are entirely passionate about water quality and it matters to know that you feel the same. thanks, Cathy.
5stars
Customer Service
Quality
Value
Installed water purification unit 2 years ago and also had servicing since then. On time and on budget. Fantastic communication, polite and efficient!
davidjpowell22 Posted on 06/10/2014 , work completed 06/10/2014
Prompt & professional Co & Tradesman
Customer Service
Quality
Value
Every date was given was kept to. Professional & good tradesman. They delivered what they said they would. After sales & installation service was excellent. I would have no hesitation in recommending this company.
Brian, Hampshire Posted on 01/09/2014 , work completed 01/09/2014
The trader replied (on 14/01/2019)
Brian thanks for such a smashing review, recommending us to others means such a lot to us, we are really care about our customers and your review shows just that. thanks again Cathy.
A very professional installation
Customer Service
Quality
Value
I was very impressed with the method & manner in which the contractor went about the installation. No fuss or bother, just got on with the job. He provided me with a comprehensive description of the functionality upon completion.
Christopher, Surrey Posted on 19/08/2014 , work completed 19/08/2014
The trader replied (on 14/01/2019)
Hi Chris, thanks for such terrific feedback and for making the decision to purchase from us, its great to hear that your experience with us so far has been positive we will endeavour to ensure that this continues...... regards, Cathy.
Excellent job, professional & instructive.
Customer Service
Quality
Value
Good and pleasing finish to the installation. The original sales pitch was very professional and backed up with clear data and descriptions. The end results in fact have, at this point 2 months after installation, actually exceeded expectations. We are very impressed with this product and very satisfied with after service.
Mike, Surrey Posted on 02/08/2014 , work completed 02/08/2014
The trader replied (on 25/02/2019)
Thanks for such a glowing review Mike, it's great to hear that your experience with both our sales and Engineering team have been positive ones! we really do pride ourselves on exceptional customer service and its reviews like yours that make us smile. regards, Cathy.
Yearly service
Customer Service
Quality
Value
I have used aquetec for 15-20 years for my water purifying system. I found them to be Professional, pleasant and regular person visits generally, clean and tidy workers and also present themselves well
Posted on 01/08/2014 , work completed 01/08/2014
The trader replied (on 14/01/2019)
its great to hear that all is going well after a fair few years, our equipment is built to last and your lovely review proves just this - we appreciate your time and your feedback. cathy.
Excellent job.
Customer Service
Quality
Value
Job completed in a professional manner. Prompt arrival, no mess and minimum of inconvenience. Very pleased.
Frederick Alan, Middlesex Posted on 01/08/2014 , work completed 01/08/2014
Installed water softening treatment plant
Customer Service
Quality
Value
I found Aquatec to be clean and tidy workers. They are efficient and always communicated to me what was happening.
Posted on 20/01/2010 , work completed 20/01/2010