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The Pure Water People

4.8

1820 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1820 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Lovely Pure Water
Customer Service
Quality
Value
From start to finish we have been impressed. The system has really delivered. Nice professional fitter had the work done in less then a day. Have noticed a big difference in the water quality all around the home. Staff always polite and helpful. Would recommend to anyone
bramblepatch Posted on 14/11/2014 , work completed 14/11/2014
Prompt & professional Co & Tradesman
Customer Service
Quality
Value
Every date was given was kept to. Professional & good tradesman. They delivered what they said they would. After sales & installation service was excellent. I would have no hesitation in recommending this company.
Brian, Hampshire Posted on 01/09/2014 , work completed 01/09/2014
The trader replied (on 14/01/2019)
Brian thanks for such a smashing review, recommending us to others means such a lot to us, we are really care about our customers and your review shows just that. thanks again Cathy.
Fantastic job
Customer Service
Quality
Value
All the way through they were great. Engineer was helpful & professional all the time, he cleaned up after himself and wouldn't leave until he had done everything and checked all was working.
Angelina, Avon Posted on 15/11/2014 , work completed 15/11/2014
Brilliant job, polite, knowledgeable engineer.
Customer Service
Quality
Value
Excellent work. Engineer rang before arriving. Was on time and began work immediately. Very knowledgeable about product and took the time to explain it to ensure we were happy. A good experience from completing a survey in a garden centre to the rep who visited to installation.
Posted on 09/07/2015 , work completed 09/07/2015
My Review
Customer Service
Quality
Value
From the beginning to end everything was perfect. Clean workmanship, polite. Would recommend to anyone.
Christine, Hertfordshire Posted on 25/06/2015 , work completed 25/06/2015
Excellent and professional
Customer Service
Quality
Value
The technician turned up within time give He was friendly, helpful and professional. He changed the main filter and carried out an annual service with a good knowledge of what he was doing. On finishing He left no rubbish and left everything clean and tidy. I have no hesitation in recommending this company.
Mick, Surrey Posted on 21/09/2015 , work completed 21/09/2015
Installation of water system.
Customer Service
Quality
Value
Arrived on time, polite, tidy, friendly. Helpful on phone, any questions answered! Happy customer.
Posted on 04/08/2015 , work completed 04/08/2015
Excellent service
Customer Service
Quality
Value
Very good customer service. Despite problems locating our water main, they did not charge us for the extra day & work required and kept to the agreed quotation for the installation. Careful and courteous throughout.
Timothy, Oxfordshire Posted on 21/10/2015 , work completed 21/10/2015
Very satisfied with the work
Customer Service
Quality
Value
The job was done quickly, on time, very courteous men and to a good standard. There was a thorough explanation. .
Gillian, Oxfordshire Posted on 05/01/2016 , work completed 05/01/2016
My Review
Customer Service
Quality
Value
Fantastic service in respect of the speed & efficiency it was delivered excellent fitting very simple.
Andrew, Bedfordshire Posted on 07/11/2015 , work completed 07/11/2015
Prompt & professional
Customer Service
Quality
Value
A good job well done.
Hazel, Wiltshire Posted on 04/02/2016 , work completed 04/02/2016
Prompt & professional
Customer Service
Quality
Value
Personable & courteous. I learnt more about our water & System. Nice friendly manner & knowledgeable - good job done & reassurance on water quality.
Eric, Wiltshire Posted on 04/02/2016 , work completed 04/02/2016
Excellent
Customer Service
Quality
Value
Friends visiting from Wales were appalled by the quality of Oxfordshire's mains water but they praised the quality of our Aquatec-purified drinking water. Our kettle never furs up. Our dish washer & washing machine need very little in the way of powder/liquid. Soap & gel lather up well for washing & showering. Service engineers - friendly & informative.
Roger, Oxfordshire Posted on 04/02/2016 , work completed 04/02/2016
Extremely efficient installation
Customer Service
Quality
Value
Extremely efficient installation
Peter, Surrey Posted on 04/02/2016 , work completed 04/02/2016
Prompt, professional.
Customer Service
Quality
Value
Arrived on time, efficient and professional annual servicing of appliance. Provided helpful additional information regarding appliance.
David, Surrey Posted on 24/09/2015 , work completed 24/09/2015
My Review
Customer Service
Quality
Value
Representative was on time, smart, and carried out service to a very high standard.
Edward, Wiltshire Posted on 13/10/2015 , work completed 13/10/2015
Prompt, professional.
Customer Service
Quality
Value
Very good service.
Mahesh, Middlesex Posted on 26/11/2015 , work completed 26/11/2015
Fab.
Customer Service
Quality
Value
Very professional, kept me informed of what was happening with installation. Looking forward to using different water!
Yaana, Buckinghamshire Posted on 25/11/2015 , work completed 25/11/2015
Great job, professional.
Customer Service
Quality
Value
Friendly professional men worked well.
David, Bedfordshire Posted on 22/12/2015 , work completed 22/12/2015
Excellent work
Customer Service
Quality
Value
Will was a cheerful and articulate engineer who performed our first service quietly and quickly. Very polite as well.
James, Avon Posted on 17/11/2016 , work completed 17/11/2016
Best buy
Customer Service
Quality
Value
My wife used to suffer from eczema on her hands but has not done since the system was installed. Highly recommended. Servicing first rate.
George, Gloucestershire Posted on 14/03/2016 , work completed 14/03/2016
My Review
Customer Service
Quality
Value
Very efficient and helpful. Intervenors well, and much appreciated.
Nerissa, Avon Posted on 29/02/2016 , work completed 29/02/2016
Professional job, good service
Customer Service
Quality
Value
The work was carried out in a professional manner with knowledgeable fitters. Job finished to a tidy standard.
Robert, Oxfordshire Posted on 17/02/2016 , work completed 17/02/2016
Brilliant job.
Customer Service
Quality
Value
Excellent service over the years. Helpful engineers, very friendly. Any replacement parts always renewed promptly. I would thoroughly recommend this firm for their reliability and professionalism.
Cicely, Wiltshire Posted on 08/02/2016 , work completed 08/02/2016
My Review
Customer Service
Quality
Value
Brilliant job
Elaine, Avon Posted on 09/03/2016 , work completed 09/03/2016