Endorsed by Which?

The Shower Room

5.0

84 Reviews

Opening Hours
Today -
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

The Shower Room Ltd is a friendly, family run company from the specialising in easy access bathing, shower rooms, wetrooms and bathrooms. Jago has over over 10 years experience in designing, supplying and installing bathing facilities and has been Hertfordshire Trading Standards Approved for nearly 10 years.

Here at The Shower Room we aim to help you every step of the way. So, whether you require a new en-suite, a shower facility carved out of an unused space, a future proof easy access wetroom or a traditional or designer luxury bathroom we (my team and I) have the experience to deliver with the highest of standards.

All images are taken from projects that have been designed and installed by me and the team.

For friendly advice, further information or to arrange a consultation please call on 01707 861444 or visit our website

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Bathroom suppliers
  • Tile fitters and showrooms

    • Bathroom tiling
    • Kitchen tiling
    • Floor tiling
  • Disability and mobility

  • More Services

    • tilers
    • easy access bathrooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
84 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Courteous, considerate, confident and a skilled craftsman.
Customer Service
Quality
Value
We felt truly fortunate to have The Shower Room recommended to us, and even more so when Jago himself agreed to take on the modernisation of our small but important downstairs cloakroom. We couldn’t be happier with the transformation. From the start, Jago was courteous, considerate, and highly professional. He visited us beforehand, listened carefully to what we wanted, and guided us through the best choices of décor and fittings within our budget. Throughout the project, he worked with real dedication — always tidy, always respectful, and absolutely focused on quality. The end result is far beyond what we imagined: a stylish, welcoming space that we now love. Jago’s craftsmanship and professionalism exceeded all expectations, and we would recommend him without hesitation.
Customer in Hertfordshire Posted on 12/09/2025 , work completed 06/09/2025
Exquisite and functional shower room delivered with exceptional care, quality and diligence
Customer Service
Quality
Value
Jago and team created a stunning wet room for us which brings us joy every time we step in there. At every stage, Jago was outstanding. He visited the property and provided detailed, itemised quotes upfront, which were revised several times through our discussions. His design choices and eye for detail meant we were generally very happy to go with his recommendations straight up. Day after day, Jago and Rayan worked incredibly hard, completely gutting and rebuilding the room, doing their best to keep necessary disruption to a minimum, including cleaning up. They were both very friendly while maintaining a clear focus on the work. Despite turning into a much more complex project than originally envisaged (due to the underlying structure), Jago met every challenge calmly and showed great resilience and problem-solving to help us overcome them while keeping costs manageable. We were so impressed by his diverse skillset – and care and consideration – that we asked if we could add some additional, unrelated jobs onto the project which he showed great flexibility in accommodating. It’s Jago’s integrity that shines most, always keeping us informed, being transparent about costs and options, and exceeding expectations! We can’t recommend Jago highly enough; we’re absolutely delighted with the outcome and so happy to have found and chosen him for this work. We really hope we can use him for future projects. Truly thank you from all of our family for the blessing you have been, Jago!
Customer in Hertfordshire Posted on 15/01/2025 , work completed 20/12/2024
Great result and finish
Customer Service
Quality
Value
Following recommendation we engaged The Shower Room to complete our bathroom refurbishment. After discussions about products and designs we agreed a plan and were not disappointed with the result. The quality of the work, the friendliness of the staff and the attention to detail was excellent. We are so pleased with the work and finish and would highly recommend them to others.
Customer in Hertfordshire Posted on 22/09/2024 , work completed 21/09/2024
Style in a small space
Customer Service
Quality
Value
It is only a small downstairs loo but it has been transformed by Jago and his team into the best room in the house. Friends and relatives never previously associated us with interior decorative style and they have been struck by the transformation. We very much appreciate the experienced advice and detailed costing we had initially from Jago. Once we had made our choices, the execution of the work was fast and faultless it turned out even better than we imagined. Everything was on schedule and on budget. And Jago and his colleagues are nice people to have in your house.
Customer in Hertfordshire Posted on 13/04/2024 , work completed 05/04/2024
Extremely professional and customer focused. High quality results-delighted!
Customer Service
Quality
Value
Jago and his team worked together with us to completely overhaul one shower room and we were so impressed with the result we asked them to do the other two! The quality of work and products used was a very high standard and the team were a pleasure to have in the house. They worked in a careful, considerate and focused way ensuring they checked and modified everything to our liking as they completed the various stages. Jago and his team really care about their professional delivery and did everything they could to ensure we were delighted, which we were. We wouldn't hesitate to recommend the team to any friends or family. Thanks again!
Customer in Hertfordshire Posted on 10/03/2024 , work completed 30/08/2023
Great service and high standards
Customer Service
Quality
Value
Jago and his team came in to redo our bathroom and wet room. All the way through the process, from quoting to completion Jago couldn’t have been more helpful. The workmanship of the whole team was fantastic and the job was finished ontime, on budget and to a very high standard. I couldn’t recommend them enough.
Customer in Hertfordshire Posted on 28/01/2024 , work completed 28/11/2023
The trader replied (on 08/02/2024)
Pleasure to work with you on your project. Quite tricky and technical, but really enjoyed the challenge and the end result turn out great. Thank you for the kind words. Brest wishes Jago
NEW DOWNSTAIRS CLOAKROOM INSTALLED
Customer Service
Quality
Value
From initial discussions and suggestions on design, through sourcing and purchasing of the required bathroom items and furniture, and throughout the installation process, Jago and his team maintained the highest standards of professionalism and craftmanship to deliver an end result that exceeded our expectations. All work was carried out cleanly and tidily with minimal disruption to our regular household routines, and the job was completed within the planned timeframe. All items supplied and installed were competitively priced and the overall cost of the installation represented good value for money. I would have no hesitation in recommending Jago and his team for any similar project
Customer in Hertfordshire Posted on 22/01/2024 , work completed 09/01/2023
The trader replied (on 08/02/2024)
Thank you for your review. It was a pleasure working for you and I'm glad our craftmanship is recognised. Look forward to working with you again in the next few weeks when we start your on-suite shower room. best wishes Jago
Two New Amazing Bathrooms
Customer Service
Quality
Value
Jago and his team created two fabulous bathrooms for us, from start to finish they were nothing but polite, meticulous, tidy, and the care and attention to detail was exemplary. Jago helped us with the design and also advised on the products he thought would be more suitable for our bathrooms. The team were a pleasure to have around, very hardworking, reliable, skilled and very professional. There was excellent communication throughout. We cannot thank the team enough for giving us two outstanding and great value bathrooms. We would highly recommend Jago!!!
Customer in Hertfordshire Posted on 21/01/2024 , work completed 30/09/2023
The trader replied (on 08/02/2024)
Thank you again for using our services. Always great to work with clients that appreciate our skill and professionalism. Great working with you on your projects over the years. Many thanks again for taking your time to review. Much appreciated. Best wishes Jago
Refurbishment of Shower Room
Customer Service
Quality
Value
Jago provided a very professional service throughout the complete refurbishment of my shower room from design to completion. His advice was invaluable and he was always happy to review the products I proposed purchasing to ensure they were suitable. Nothing was too much trouble for the team and they overcame all the technical plumbing issues as they arose (mainly due to my specific requirements). He and his lovely team were extremely tidy and considerate and kept me informed of what was happening at all times so I had input on the decisions. The end result was perfection and exactly what I wanted. I have no hesitation in recommending his services.
Margaret in Hertfordshire Posted on 03/09/2023 , work completed 30/06/2023
The trader replied (on 08/02/2024)
Thank you. I hope you enjoy your new shower room for many years to come. We're always here for you should you need us for anything. Perfection is what we aim for. Best wishes to you. Jago
Excellent
Customer Service
Quality
Value
Jago was very professional and a perfectionist his work on creating our bathroom was amazing. He was extremely helpful with his advice. He and his team were very polite and well mannered they were also very helpful with other jobs that we asked them to do the bathroom was finished on time. The agreed budget was adhered to I would recommend them to anyone wishing to have their bathroom refurbished. At the end of each day, they left things as tidy as they possibly could. We are both over the moon with our newly created bathroom.
Customer in Hertfordshire Posted on 02/09/2023 , work completed 15/11/2022
Professional, customer oriented team with a great result!
Customer Service
Quality
Value
Jago and his team completely gutted and transformed our shower room quickly with great attention to detail and no fuss. He recommended the design, materials and finish and worked with us closely and exactly to budget to ensure we were delighted with the result. His team were a delight to have in our home, courteous, considerate, exceptionally tidy and as quiet as they practically could be (no radios etc) which I really appreciated as I work from home. I would not hesitate to recommend Jago and his team and would happily choose them again.
Customer in Hertfordshire Posted on 26/03/2023 , work completed 27/01/2023
New Cloakroom and Bathroom
Customer Service
Quality
Value
Initially Jago and his team gutted our very old downstairs cloakroom and fitted a beautiful new room and even managed to hide a lot of old pipework. We were so impressed with the work that we asked Jago to transform our family bathroom. This involved knocking our separate toilet room into the main bathroom. Again, Jago and his team did a fantastic job. Jago advised on the design and selection of products. Jago communicates well as the project progresses and nothing is too much trouble. His team are hardworking, polite and always tidy up at the end of the day leaving everything clean and tidy. Jago is a perfectionist! Mike & Sally
Customer in Hertfordshire Posted on 06/10/2022 , work completed 30/09/2022
Clean, caring and a skilled team
Customer Service
Quality
Value
Jago and his team bent over backwards to fit their busy schedule around us. Jago came up with some very helpful suggestions to adapt my mother's bathroom to a walk in shower room. The result is beautiful and looks like it was designed like this from the outset. And most importantly my mum loves it and finds the shower very easy to use. Jago communicates everything well, and the bathroom work was completed within budget and the time suggested. We have already gone back to Jago for some further work. What a find!
Customer in Hertfordshire Posted on 29/09/2022 , work completed 28/07/2022
Shower room fitted .. Really high quality work and service.
Customer Service
Quality
Value
Jago, and his team created me a beautiful shower room. I absolutely love it! From beginning to end Jago helped and advised on everything and helped choose all the fittings. . He kept me well informed at all stages. A very skilled and professional service. They also tiled my hall floor as the previous floor has been badly fitted. They done a great job.
Customer in Hertfordshire Posted on 11/05/2022 , work completed 06/05/2022
The trader replied (on 16/05/2022)
Thank you so much for the review. It was a pleasure working with you on this project. I think we nailed it. A great looking and well balanced shower room. I'll put it up on social media soon for all to see. Best wishes and take care Jago
Excellent work.
Customer Service
Quality
Value
Jago and team refurbished my old dated bathroom into a lovely modern shower room. I was also very grateful for Charlotte’s help in choosing accessories. The work was done to a very high standard and the finish is impeccable. They were all very hardworking, reliable, polite and everyday left everything clean and tidy. I would definitely recommend them.
Customer in Hertfordshire Posted on 21/02/2022 , work completed 28/11/2021
The trader replied (on 16/05/2022)
Thank you for taking the time to give us a review. It's very much appreciated and nice to get so much positive feedback. Remember, if there's anything else please don't hesitate to contact us. We're always here to help. best wishes Charlotte & Jago
New bathroom refurbishment
Customer Service
Quality
Value
Delighted with the work carried out by Jago and the amazing support and advise by Charlotte. Bathroom completely refurbished with new shower, suite and fully tiled, all expertly carried out by Jago. Never any mess at the end of each day and project was finished on time. Results are amazing and we love our new bathroom. Would definitely recommend and we just wished we hadn’t waited so long to get the work done. Thanks so much Harry & Kathy
Customer in Hertfordshire Posted on 28/11/2021 , work completed 01/11/2021
The trader replied (on 16/05/2022)
Dear Harry & Kathy, thank you for taking the time to review our service. It was great to meet you guys and very enjoyable building your new shower room. Glad you love your new bathroom and I'm sure showering will be a lot easier. You both take care. best wishes Jago
Superb job very pleased
Customer Service
Quality
Value
Jago and his team did a lovely job of completely replacing our walk-in en-suite shower. We are delighted with the finished product which is better than it was when new. Advice provided and approach to working in our home was first class. Highly recommended.
Customer in Hertfordshire Posted on 28/09/2021 , work completed 14/09/2021
pleasant and professional
Customer Service
Quality
Value
Having our ensuite and downstairs cloakroom renovated was hassle-free thanks to Jago, Will and Charlotte. Charlotte will guide you through the myriad of choices available and will make suggestions after having ascertained your colour/style preferences. Jago is excellent on the design aspect and ensures that your room is as aesthetically pleasing as possible. And Will just makes it all happen - really great workmanship. I have 2 really lovely rooms.
Kate in Hertfordshire Posted on 22/09/2021 , work completed 16/07/2021
Bathroom Refurbishment
Customer Service
Quality
Value
Jago and his team were personally recommended to me by a friend after they renovated her bathroom and kitchen and I am so incredibly grateful as they have done such an amazing job. I had a few quotes from different tradesmen but Jago’s professionalism really stood out - he was knowledgeable, super helpful and above all, he came very highly recommended! Jago helped, advised and guided me through my design layout which was certainly a challenge due to the awkward dimensions, sloping ceilings and the fact that I can be extremely fussy but….he made it work and I really couldn’t be any more pleased with the end result! Jago and his team were extremely professional, very trustworthy and above all, they pay meticulous attention to detail in everything that they do which really shows in their workmanship and this is what stood out to me more than anything! Their after-sales care is also 2nd to none…they really have restored my faith in tradesmen and I would not hesitate and would very highly recommend them to anyone!
Customer in Hertfordshire Posted on 05/08/2021 , work completed 03/05/2021
New bathroom
Customer Service
Quality
Value
Jago and he team did an outstanding job of stripping out or old and dysfunctional bathroom and installing a beautiful new one. Jago and Charlotte provided lots of help in choosing the right products, including tiles that met my niche requirements but made things more complicated for them. They couldn’t have been more helpful and took the stress out of choosing the right things. When the old bathroom was removed we discovered the walls and floor were in a terrible state and Jago and team meticulously rectified the structure before commencing installing the new bathroom. They worked really hard while they were here, sticking to the timeframe, and handled problems like the wrong toilet being sent, so we didn’t have to get involved. The end product is really beautiful! They did such a good job. It looks amazing and is very practical as they considered this in helping us plan the design. When I had a couple of minor problems after the job was finished, Jago came back immediately to make sure everything was ok. I can’t recommend The Shower Room Ltd highly enough. They are professional, friendly and helpful. The standard of their work is excellent and they take most of the stress out of such a big project, which I think elevates them above any other contractors we have used before.
Gita in Greater London Posted on 27/05/2021 , work completed 16/04/2021
Excellent Workmanship and Great Value
Customer Service
Quality
Value
Jago together with Will and George carried out the complete renovation of both our bathroom (refitting it as a shower room) and the utility room, stripping both backs to a shell. Both jobs were highly professional and carried out to an excellent standard. There was always tremendous attention to detail, not just in the final finish but also in the unseen preparation work. Jago is a perfectionist, especially with the tiling! We couldn't be more pleased with the end results. When unforeseen problems occurred (due to the age of the house and previous faulty workmanship) these were dealt with in a timely and professional manner. Before starting the work, Jago visited a number of times to get the designs absolutely as we wanted them. He showed great insight, making suggestions that we would not have thought of. Both Jago and Charlotte gave us a great deal of help with choosing products, including supplying lots of samples (all showrooms were closed due to Covid lockdown) which was invaluable as we would not have known where to begin. The team always arrived on time in the morning and worked extremely hard throughout the day. They always covered floors and were very careful to minimise all the possible Covid risks; it felt safe having them in the house. They finished both jobs within the time frame originally given to us. They are returning later in the year to carry out another job for us and we would recommend them without reservation.
Valerie in Hertfordshire Posted on 02/05/2021 , work completed 25/03/2021
New design converting an existing separate bathroom and toilet into a Wetroom/showeroom and separate refurbished comfort height toilet matching decor
Customer Service
Quality
Value
We would highly recommend The Showeroom Limited company to others. We are delighted with the completion of redesigning and converting an existing bathroom and separate toilet into a fully adapted wetroom shower and separate installation of a comfort height toilet with new matching tiles, non slip flooring, lighting, grab rails, blinds, with matching fixtures and fittings. The wet room has a shower seat, sliding door, heated towel rail bespoke shower screen and slim fit radiator. First impressions of Jago, Charlotte, Will and George were what flexible kind caring friendly genuine people they are. The project was very well lead communication was very clear and their wealth of knowledge and experience showed. They listened to our ideas, researched information on products, showed us samples making sure all decisions were correct and the right products ordered. They worked efficiently to a very high standard respecting and protected carpets and property. They cleared up after themselves every day. They are trustworthy and were responsible for keys as we vacated the property for 3 weeks. A lot of work went into reaching the final design and a clear quote which was agreed by us all. We ordered a few extra fixtures and fittings outside the original quote but the choices and prices were all agreed. The extra items extended the time scale slightly but again this was agreed between us otherwise the cost of the work matched the quote. We are delighted with the completed project.
Customer in Hertfordshire Posted on 19/03/2021 , work completed 18/03/2021
Parents Accessible Cloakroom
Customer Service
Quality
Value
After using The Shower Room for my own projects (see review for - 2 Bathrooms Transformed) I decided to use them again for my parents who were in desperate need of a transformation of their 40 year old downstairs WC hallway bathroom. My parents are in their 80's and my Father has Parkinson's so needed grab bars as well as making the small room accessible. They did not want the room to look like a hospital toilet and so I chose them some modern products including tall toilets, wavy grab bars and dark granite porcelain tiles that are non slip. Jago and his team made a special effort to get the job done before Christmas and the result is that it looks stunning, while being accessible. My parents love it for its style and function and could not be more pleased. They are glad they listened to me rather than go to a high street bathroom fitter, as once again The Shower Room proved their worth beyond doubt.
Customer in Greater London Posted on 04/03/2021 , work completed 23/12/2020
The Shower Room Limited - Bathroom transformations
Customer Service
Quality
Value
Choosing a company to carry out work without a personal recommendation is tricky and we have sometimes regretted our choice. Not this time. We decided to completely renovate our family bathroom and en suite. We obtained two quotations and chose The Shower Room because we felt that the price (whilst not inexpensive) was both affordable and reasonable for the quality of the products used. The Shower Room is a family run business. Jago (who does the intricate tiling and finishing off) and his wife Charlotte (who discusses and sources products) are both great, friendly and helpful. Their employees Will and George (who do the majority of the actual labouring) were polite, friendly, honest and trustworthy. When Jago informed us that work would begin at 8am, having had experience of other builders, we took that with a large pinch of salt! At exactly 8am on the first morning and every morning thereafter, the doorbell rang. Will and George never stopped working, we never saw either of them on a mobile phone and they, together with Jago, took a real pride in their work. All that was needed was a regular supply of tea! The projects were finished on time as promised and problems that emerged along the way were seen as challenges and were dealt with at no extra cost to us. Our finished bathrooms (one with a large walk in shower) are absolutely beautiful. We love them both, clean, bright and seriously a pleasure to use. We are so happy we chose The Shower Room.
Customer in Hertfordshire Posted on 04/02/2021 , work completed 09/12/2020
The trader replied (on 21/03/2021)
Thank you so much for leaving a review. It's really appreciated. Personally, I'm so glad that my designs have worked so well in the space available. I'm very proud to have delivered both rooms that work so well in lay-out and finish. I genuinely hope you have daily enjoyment with the bathroom and especially with your new en-suite for many years to come.
Family Bathroom Transformation
Customer Service
Quality
Value
We had our very dated family bathroom replaced by Jago and his team after they had been recommended to us. Although we may have been sceptical about getting tradesmen in we needn’t have been concerned. We had already bought some of the fitments, which wasn’t a problem for them. Jago and and his wife Charlotte advised us on tile and flooring choice which was very helpful as we always have issues deciding and they were very interactive and accommodating throughout the job. The team were very punctual each day and we knew exactly what was happening and when. The team including Will and George worked very efficiently and meticulously and we were very impressed with the high standards they used. As others have said they just needed a regular supply of tea, coffee and biscuits. They always cleaned and tidied up at the end of each day. The job finished on time and 3 months later all is good with no issues. They transformed our bathroom to one that we enjoy using and are proud to own. We cannot recommended them enough, a very pleasant experience.
Customer in Hertfordshire Posted on 22/01/2021 , work completed 27/10/2020
The trader replied (on 21/03/2021)
Thank you very much for taking the time to review our service. I wasn't aware that we drank so much tea and eat so many biscuits. It's honestly not prerequisite to obtain a first class service. It's important to the team that we do our best to make the our clients as comfortable and at ease during the process of having builders and craftsmen in their home. I'm glad you feel that your experience was a good one. The room is a winner, I'm glad we delivered what you wanted. Enjoy and best wishes Jago