Endorsed by Which?

The Shower Room

5.0

83 Reviews

Opening Hours
Today -
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

The Shower Room Ltd is a friendly, family run company from the specialising in easy access bathing, shower rooms, wetrooms and bathrooms. Jago has over over 10 years experience in designing, supplying and installing bathing facilities and has been Hertfordshire Trading Standards Approved for nearly 10 years.

Here at The Shower Room we aim to help you every step of the way. So, whether you require a new en-suite, a shower facility carved out of an unused space, a future proof easy access wetroom or a traditional or designer luxury bathroom we (my team and I) have the experience to deliver with the highest of standards.

All images are taken from projects that have been designed and installed by me and the team.

For friendly advice, further information or to arrange a consultation please call on 01707 861444 or visit our website

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Bathroom suppliers
  • Tile fitters and showrooms

    • Bathroom tiling
    • Kitchen tiling
    • Floor tiling
  • Disability and mobility

  • More Services

    • tilers
    • easy access bathrooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
83 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Highly Recommend
Customer Service
Quality
Value
Shower ripped out and replaced within my bathroom. New hidden cistern for toilet installed. I found Jago and his team a pleasure to have working in my house. They were punctual, polite, tidy and delivered a high standard of workmanship. I had a query a week after the work was completed but Jago was round within a few hours and had it sorted in a few minutes. Charlotte paid a lot of attention to detail with her ideas for the tiles, shower, shower door etc so the new shower design compliments my bathroom and doesn't stick out as a new addition.
MHarley Posted on 30/10/2018 , work completed 30/10/2018
The trader replied (on 12/03/2019)
Dear Mary, Thanks for your feedback. We are always there for those who are in trouble. We have completed a number of repairs and alterations where previous competitors/contractors have failed and we will always endevour to blend the new work in sympathetically. I glad we succeeded again this time. Here's to many years of leak free showering. The Shower Room Team
My Fabulous New Family Bathroom
Customer Service
Quality
Value
From the very start this company have been incredibly professional, thorough and listened to the brief I provided. They were recommended by several of my friends and I have been delighted with the service. We started by having two meetings to help look at ideas and layouts for the new bathroom suite. At this point Jago Pattenden, listened very carefully and then offered ideas based on my budget and overall concept. I then met his partner at a showroom which allowed me to properly select the high quality products I wanted. I was offered support to choose tiles and plans were reworked based on my choices. Once the work began, two incredibly polite and hardworking, gentlemen began the work. They cleaned up after every day so that I did not return to any mess.The main bulk of the job was completed in exactly the time specified in the original plans and tweaking of products ideas were sorted with no fuss with Jago returning in the evenings and at the weekend if necessary. In addition, throughout the process my husband and I received extremely detailed and informative emails letting us know how the work was progressing. This has been an extremely pleasant and easy installation of a new bathroom and we are all so happy with the results. A beautiful bathroom and fabulous service. I would recommend this company to all my other friends now! Thank you to 'The Shower Room Limited.'
Customer in Greater London Posted on 07/04/2019 , work completed 03/04/2019
Very pleased
Customer Service
Quality
Value
We are very happy with the finished job. Great attention to detail and very clean. Tidied up every night and nothing was too much trouble. The quality of products and the finish is excellent. Special mention must go to Will, who was meticulous on his work.
Andrew, Hertfordshire Posted on 31/07/2018 , work completed 31/07/2018
The trader replied (on 30/10/2018)
Dear Andrew, I'm so glad you're happy with your new shower room. I try and plan every project with the end result and finish in mind and I'm lucky enough to have the team to execute my plans. I have already passed your comments onto Will. Thank you for completing the review. It means a lot to us. Kind regards Jago
Perfect shower room
Customer Service
Quality
Value
Superb workmanship, great project management and advice. Having spent over 50 years in the construction industry I can say with some authority that Jago and his team are up there with the best. Nothing was too much – Their attention to detail in everything they did has resulted in the creation of a new top-quality shower room from a tired old bathroom. We are delighted.
Dave and Penny Cording Posted on 22/12/2019 , work completed 01/06/2019
Excellent work
Customer Service
Quality
Value
Jago & Will take a pride in their work and made an excellent job of our shower room, they were very clean, tidy and personable. The job was completed on time and to a very high standard at the agreed estimate. We are exceedingly pleased with the end result and could not have asked for a better job. We would not hesitate to recommend them to friends or family.
Customer in Hertfordshire Posted on 24/03/2020 , work completed 19/03/2020
Professional job
Customer Service
Quality
Value
Jago and Will installed a shower room on the top floor of my house. They managed to keep the dust and upheaval to a minimum whilst providing us with a beautifully fitted shower room. Nothing was too much trouble, they provided an excellent service and good value for money.I would recommend them to anyone looking for top quality, trustworthy bathroom installers.
Customer in Hertfordshire Posted on 12/08/2020 , work completed 20/07/2004
The Shower Room Limited - Bathroom transformations
Customer Service
Quality
Value
Choosing a company to carry out work without a personal recommendation is tricky and we have sometimes regretted our choice. Not this time. We decided to completely renovate our family bathroom and en suite. We obtained two quotations and chose The Shower Room because we felt that the price (whilst not inexpensive) was both affordable and reasonable for the quality of the products used. The Shower Room is a family run business. Jago (who does the intricate tiling and finishing off) and his wife Charlotte (who discusses and sources products) are both great, friendly and helpful. Their employees Will and George (who do the majority of the actual labouring) were polite, friendly, honest and trustworthy. When Jago informed us that work would begin at 8am, having had experience of other builders, we took that with a large pinch of salt! At exactly 8am on the first morning and every morning thereafter, the doorbell rang. Will and George never stopped working, we never saw either of them on a mobile phone and they, together with Jago, took a real pride in their work. All that was needed was a regular supply of tea! The projects were finished on time as promised and problems that emerged along the way were seen as challenges and were dealt with at no extra cost to us. Our finished bathrooms (one with a large walk in shower) are absolutely beautiful. We love them both, clean, bright and seriously a pleasure to use. We are so happy we chose The Shower Room.
Customer in Hertfordshire Posted on 04/02/2021 , work completed 09/12/2020
The trader replied (on 21/03/2021)
Thank you so much for leaving a review. It's really appreciated. Personally, I'm so glad that my designs have worked so well in the space available. I'm very proud to have delivered both rooms that work so well in lay-out and finish. I genuinely hope you have daily enjoyment with the bathroom and especially with your new en-suite for many years to come.
Excellent Workmanship and Great Value
Customer Service
Quality
Value
Jago together with Will and George carried out the complete renovation of both our bathroom (refitting it as a shower room) and the utility room, stripping both backs to a shell. Both jobs were highly professional and carried out to an excellent standard. There was always tremendous attention to detail, not just in the final finish but also in the unseen preparation work. Jago is a perfectionist, especially with the tiling! We couldn't be more pleased with the end results. When unforeseen problems occurred (due to the age of the house and previous faulty workmanship) these were dealt with in a timely and professional manner. Before starting the work, Jago visited a number of times to get the designs absolutely as we wanted them. He showed great insight, making suggestions that we would not have thought of. Both Jago and Charlotte gave us a great deal of help with choosing products, including supplying lots of samples (all showrooms were closed due to Covid lockdown) which was invaluable as we would not have known where to begin. The team always arrived on time in the morning and worked extremely hard throughout the day. They always covered floors and were very careful to minimise all the possible Covid risks; it felt safe having them in the house. They finished both jobs within the time frame originally given to us. They are returning later in the year to carry out another job for us and we would recommend them without reservation.
Valerie in Hertfordshire Posted on 02/05/2021 , work completed 25/03/2021
New bathroom
Customer Service
Quality
Value
Jago and he team did an outstanding job of stripping out or old and dysfunctional bathroom and installing a beautiful new one. Jago and Charlotte provided lots of help in choosing the right products, including tiles that met my niche requirements but made things more complicated for them. They couldn’t have been more helpful and took the stress out of choosing the right things. When the old bathroom was removed we discovered the walls and floor were in a terrible state and Jago and team meticulously rectified the structure before commencing installing the new bathroom. They worked really hard while they were here, sticking to the timeframe, and handled problems like the wrong toilet being sent, so we didn’t have to get involved. The end product is really beautiful! They did such a good job. It looks amazing and is very practical as they considered this in helping us plan the design. When I had a couple of minor problems after the job was finished, Jago came back immediately to make sure everything was ok. I can’t recommend The Shower Room Ltd highly enough. They are professional, friendly and helpful. The standard of their work is excellent and they take most of the stress out of such a big project, which I think elevates them above any other contractors we have used before.
Gita in Greater London Posted on 27/05/2021 , work completed 16/04/2021
New bathroom refurbishment
Customer Service
Quality
Value
Delighted with the work carried out by Jago and the amazing support and advise by Charlotte. Bathroom completely refurbished with new shower, suite and fully tiled, all expertly carried out by Jago. Never any mess at the end of each day and project was finished on time. Results are amazing and we love our new bathroom. Would definitely recommend and we just wished we hadn’t waited so long to get the work done. Thanks so much Harry & Kathy
Customer in Hertfordshire Posted on 28/11/2021 , work completed 01/11/2021
The trader replied (on 16/05/2022)
Dear Harry & Kathy, thank you for taking the time to review our service. It was great to meet you guys and very enjoyable building your new shower room. Glad you love your new bathroom and I'm sure showering will be a lot easier. You both take care. best wishes Jago