Endorsed by Which?

The Shower Room

5.0

84 Reviews

Opening Hours
Today -
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

The Shower Room Ltd is a friendly, family run company from the specialising in easy access bathing, shower rooms, wetrooms and bathrooms. Jago has over over 10 years experience in designing, supplying and installing bathing facilities and has been Hertfordshire Trading Standards Approved for nearly 10 years.

Here at The Shower Room we aim to help you every step of the way. So, whether you require a new en-suite, a shower facility carved out of an unused space, a future proof easy access wetroom or a traditional or designer luxury bathroom we (my team and I) have the experience to deliver with the highest of standards.

All images are taken from projects that have been designed and installed by me and the team.

For friendly advice, further information or to arrange a consultation please call on 01707 861444 or visit our website

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Bathroom suppliers
  • Tile fitters and showrooms

    • Bathroom tiling
    • Kitchen tiling
    • Floor tiling
  • Disability and mobility

  • More Services

    • tilers
    • easy access bathrooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
84 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Lovely Shower Room Refurbishment
Customer Service
Quality
Value
The Shower Room recently completed a refurbishment of our rather outdated and dark shower room. What a transformation! It is bright and welcoming and it makes me smile every time I use it. The work was done on time and to budget and Jago certainly fulfilled his promise of providing us with a beautiful transformation. He, his wife, Charlotte who was very helpful in sourcing accessories and his team, Will and George, plus Roland and his team of plasterers arrived on time and worked hard leaving the place tidy at the end of each day. They were all pleasant and polite and willing to go the extra step. We were impressed with their work ethic and the standard of work and are more than happy to recommend them to others.
Customer in Hertfordshire Posted on 12/11/2020 , work completed 21/10/2020
The trader replied (on 21/03/2021)
Thank you Colette. Always here for you. Jago
My Shower room & Toilet
Customer Service
Quality
Value
I chose the Shower Room to replace my bath and toilet. A job that was long overdue. The result was amazing, fantastic unbelievable. Jago and his team's work was superb. They are true professionals. They are reliable, hardworking and trustworthy and they leave everywhere clean and tidy. I would recommend them to anybody. When you want the best, you get the best. I am thrilled to bits with the workmanship and the items Charlotte suggested for me. . I have a Shower room and toilet that is safe and beautiful. THANK YOU ALL VERY MUCH FOR A JOB WELL DONE.
Customer in Hertfordshire Posted on 21/10/2020 , work completed 20/10/2008
The trader replied (on 21/03/2021)
You're the best Mrs P. Thanks for your most glowing review. It was an absolute pleasure working on your new shower room and see you soon when we transform your cloakroom next month. best wishes Jago
2 Bathrooms Transformed
Customer Service
Quality
Value
Jago and Will were here over a 6 week period transforming a tired family bathroom, and an outdated downstairs shower room, into two luxury hotel style bathrooms. My wife an I cant quite believe these new rooms are in our house. They are a pleasure to use. They certainly have the WOW factor. There is a lot of prep work in sourcing the right products and making sure everything will fit, but Jago will always guide you and is happy to come round and discuss multiple times until you are happy. The recommended suppliers will get quality products at the best price for you. I am slightly OCD and it helps that Jago is too, as all the little attention to detail items are covered, and its these little things that most other bathroom installers miss, or cant be bothered with. Jago is meticulous and strives for excellence. The installation process is quality through and through, you pay for what you get, and you can be rest assured that everything used, from the nuts and bolts, to the panels and fillers, are of the best quality. Jago's right hand man Will deserves a special mention. This chap is just brilliant at everything he does and is a credit to the team. He also drinks a hell of a lot of tea, so make sure you have enough teabags! I scrutinised every millimetre of work done in the 2 bathrooms and I have to say the final results are outstanding. All backed up with a 2 year guarantee. Have already recommended Jago, and will definitely use The Shower Room team again.
Customer in Hertfordshire Posted on 08/10/2020 , work completed 22/09/2020
The trader replied (on 21/03/2021)
Golly, not sure what to say other than that I'm moved and thanks so much. I must agree with you and me having a slight OCD trait. I think it made it easier for 'The Shower Room Team' to live up to your expectations. It was a little tough at times, but now strongly believe that if I can win you over with our service and delivery, then I can pretty much win over anyone. Great to meet and work for you and your family. Call me if you need anything. 2 year guarantee doesn't mean it stops there. Best wishes Jago
Professional job
Customer Service
Quality
Value
Jago and Will installed a shower room on the top floor of my house. They managed to keep the dust and upheaval to a minimum whilst providing us with a beautifully fitted shower room. Nothing was too much trouble, they provided an excellent service and good value for money.I would recommend them to anyone looking for top quality, trustworthy bathroom installers.
Customer in Hertfordshire Posted on 12/08/2020 , work completed 20/07/2004
Exceptional attention to detail
Customer Service
Quality
Value
Superb finish on the new shower room- many thanks Jago and Will. Looking forward to you transforming my son’s bathroom in near future. Reliable and trustworthy company who go the extra mile- always good to have a bathroom designer who genuinely listens to what the client would like and finishes the project on time.I would recommend The Shower Room to anyone, high standard work for a reasonable price.
Customer in Hertfordshire Posted on 10/06/2020 , work completed 04/06/2020
Excellent work
Customer Service
Quality
Value
Jago & Will take a pride in their work and made an excellent job of our shower room, they were very clean, tidy and personable. The job was completed on time and to a very high standard at the agreed estimate. We are exceedingly pleased with the end result and could not have asked for a better job. We would not hesitate to recommend them to friends or family.
Customer in Hertfordshire Posted on 24/03/2020 , work completed 19/03/2020
Extended and fitted new bathroom
Customer Service
Quality
Value
We are absolutely delighted with our new bathroom. Jago and his team removed our old bathroom and extended the room to give us more space. They advised us on the best layout and the kind of fixtures and fittings we would need which we then supplied. Jago and Charlotte were very patient with us while we decided about how we wanted the room to look and feel and they gave us some great advice when we needed it. The quote we got was very thorough and we found it easy to understand. Throughout the whole project we were really impressed with their workmanship and attention to detail. The new bathroom has been fitted to a very high standard, particularly the tiling which is well thought out and fitted, Jago ensured that there's continuity and consistency in the tiling layout which makes it look very professional. Jago and his team were very professional throughout, most days we left them to it while we were at work and every day when we came back the house was left clean and tidy. The whole project was completed on time and for the price agreed in the quote. We're very happy overall and we would recommend Jago and his team to anyone.
Customer in Hertfordshire Posted on 01/03/2020 , work completed 13/02/2020
Brookmans Park refurbishment/redevelopment
Customer Service
Quality
Value
The Shower Room Limited (Jago & Charlotte) completed 4 bathrooms and a cloakroom at my comprehensive refurbishment/redevelopment in Brookmans Park, Hertfordshire. Jago & Charlotte's enthusiasm and passion is self evident from the moment you meet them, through the interactive design phase, and on into the actual installation. The site was also kept impeccably tidy at all times which is essential when you have multiple trades at any one time. Their advice, attention to detail and understanding of the brief led to an exceptional bathroom scheme, exquisitely finished, and completed on time and within budget. I would have absolutely no hesitation in recommending the Shower Room Limited.
Customer in Hertfordshire Posted on 02/02/2020 , work completed 01/12/2019
Refurbish main bathroom and add ensuite to existing bedroom
Customer Service
Quality
Value
Jago and Charlotte were fantastic. They over exceeded our expectations and went that extra mile without us asking. We will definitely recommend them to others. They came in on budget and completed the projects on time and were great value for money. Great job thanks very much to you both. Michael & Amanda
Customer in Hertfordshire Posted on 14/01/2020 , work completed 07/12/2019
Great job completed on time and to a very high standard
Customer Service
Quality
Value
I would like to thank Charlotte, Jago and the rest of the team for carrying out such a great job on refitting my Dads bathroom, it really has been transformed. Everyone was polite and friendly and the refit was completed on time and to a very high standard. The bathroom not only looks lovely but with helpful advice from Charlotte and Jago my Dad who is 90 this year now has a range of safety features installed that will enable him to live independently for as long as possible. The cost although not cheap was reasonable for such a professional job. I highly rate the Shower Room and would not hesitate in recommending them to others.
Customer in Hertfordshire Posted on 01/01/2020 , work completed 13/12/2019
Perfect shower room
Customer Service
Quality
Value
Superb workmanship, great project management and advice. Having spent over 50 years in the construction industry I can say with some authority that Jago and his team are up there with the best. Nothing was too much – Their attention to detail in everything they did has resulted in the creation of a new top-quality shower room from a tired old bathroom. We are delighted.
Dave and Penny Cording Posted on 22/12/2019 , work completed 01/06/2019
Fabulous conversion of bathroom to modern shower room.
Customer Service
Quality
Value
This was our second time using The Shower Room ltd and once again we are delighted with the outcome. This time Jago and Will completely refurbished our bathroom turning it into a modern shower room. Jago’s quote was clear and comprehensive. Each day they arrived on time and worked very hard. They made sure the work caused us as little disruption as possible and always vacuumed and left the work area clean and tidy. They take great pride in their work. Jago will always offer imaginative suggestions to ensure the project is completed to the highest standards of quality and aesthetics. They are a talented, hardworking and trustworthy team. We would use them again and would be proud to recommend them.
Cheryl and Gary. Posted on 25/09/2019 , work completed 01/08/2019
Fitting of Wetroom
Customer Service
Quality
Value
I have recently had an easy access wet room fitted complete with self washing toilet. Very happy with the service I received and design of the wet room is perfect for my needs. The after sales service was also brilliant. They helped me claim the vat back and complete the forms which was very helpful. I would not hesitate in recommending this company.
Customer in Hertfordshire Posted on 08/05/2019 , work completed 27/04/2019
New Accessible Shower Room
Customer Service
Quality
Value
This project involved the complete refurbishment of our aged bathroom, installing a walk-in shower with a seat and grab rails. From beginning right through to completion, Jago, Charlotte and the team were a pleasure to deal with – polite, friendly, honest and trustworthy. The quote that Jago provided was clear, detailed, and professionally presented. Disruption was kept to a minimum. The team worked all day, every day. They also protected carpets/furnishings and thoroughly cleaned up at the end of every day. They provided excellent advice and support – I particularly appreciated the suggestion of non-slip flooring rather than tiles, and the provision of a seat and grab rails that are not only practical but also look attractive. The work was completed to a high standard and solutions found to any issues that arose. There was just a small leak following the completion of the work but which was very promptly and satisfactorily dealt with. We now have a beautiful, modern shower room which we are delighted with and in which my elderly mother now feels much safer when showering. I have absolutely no hesitation in recommending this company.
Customer in Hertfordshire Posted on 06/05/2019 , work completed 29/03/2019
Excellent work from great team who really know what they are doing.
Customer Service
Quality
Value
Jago and his team put in a new bathroom and walk in wardrobe, as well as redecorating our bedroom. It involved knocking down walls, rebuilding walls, plumbing, tiling, under floor heating, lighting and decorating. They were incredibly patient with us and our suppliers and also regularly went the extra mile to find and/or pick up products which we weren't able to. They always turned up when they said they would and were entirely trustworthy. They tidied and cleaned up every evening before they left. They came up with solutions to keep costs down and kept to the budget. The quality of the work is excellent and the end product looks amazing.
Customer in Hertfordshire Posted on 16/04/2019 , work completed 24/02/2017
My Fabulous New Family Bathroom
Customer Service
Quality
Value
From the very start this company have been incredibly professional, thorough and listened to the brief I provided. They were recommended by several of my friends and I have been delighted with the service. We started by having two meetings to help look at ideas and layouts for the new bathroom suite. At this point Jago Pattenden, listened very carefully and then offered ideas based on my budget and overall concept. I then met his partner at a showroom which allowed me to properly select the high quality products I wanted. I was offered support to choose tiles and plans were reworked based on my choices. Once the work began, two incredibly polite and hardworking, gentlemen began the work. They cleaned up after every day so that I did not return to any mess.The main bulk of the job was completed in exactly the time specified in the original plans and tweaking of products ideas were sorted with no fuss with Jago returning in the evenings and at the weekend if necessary. In addition, throughout the process my husband and I received extremely detailed and informative emails letting us know how the work was progressing. This has been an extremely pleasant and easy installation of a new bathroom and we are all so happy with the results. A beautiful bathroom and fabulous service. I would recommend this company to all my other friends now! Thank you to 'The Shower Room Limited.'
Customer in Greater London Posted on 07/04/2019 , work completed 03/04/2019
Fitment of shower over bath
Customer Service
Quality
Value
This seemed to us to be quite a tricky job involving blending new tiling with old without requiring any decoration in the rest of the bathroom. Simon and Jago completed the work exactly as specified. Simon took great pride in his work and cleaned up at the end of each day. All the work was of high quality and care was taken to avoid any dirt or damage anywhere in our house. At the end of the work we asked for one modification. This was done promptly, neatly and without complaint. We would have no hesitation in recommending The Shower Room.
Customer in Hertfordshire Posted on 09/02/2019 , work completed 22/01/2019
A pleasure to deal with
Customer Service
Quality
Value
Jago, William and Simon did an excellent job of refurbishing our shower room, including fitting a new shower screen, tray and backing tiles, new floor tiles and repainting throughout. The initial estimate was clearly set out and in fact the job was completed within budget. They were always considerate and helpful, and the work was done to a high standard, with minimum dirt and disruption. They also suggested and carried out some finishing touches we hadn't thought of. Payment was in stages and the final payment was not requested until we were absolutely satisfied with the finished job, which we were. I would highly recommend this company to anybody.
Customer in Greater London Posted on 01/02/2019 , work completed 25/01/2019
The trader replied (on 12/03/2019)
Thank you for your review. I'm please that you had a first class experience with The Shower Room. If there is anything else that we can help you with please don't hesitate to contact us. Happy Showering Jago & The Team
Bathroom Conversion Project
Customer Service
Quality
Value
Jago and his team took on a remodeling project to convert a large bathroom, along with an airing cupboard and passageway area, into a bedroom with an ensuite. Jago`s quotation was detailed and very clear. We were also ably supported by Jago`s suppliers who helped us to make the right decisions for fittings and tiles. Once the work begun they were professional and friendly, always arriving on time, each and every day, from start to completion and always putting in a full days work. They always vacuumed and left the work area very clean and tidy. The Shower Room have a wide skillset which enabled them to find excellent solutions to unexpected issues that arose during the project. Jago also suggested various imaginative ideas that enhanced the aesthetics and functionality of the space. They were meticulous in their approach and it was clear that they strive for excellence. We are delighted with the finished work which has enhanced our property. We would whole heartedly recommend them and will use them again.
Gary and Cheryl Posted on 30/11/2018 , work completed 30/11/2018
The trader replied (on 12/03/2019)
Dear Gary & Cheryl, Thank you for your feedback. It takes a lot of hard work to hit the standards that we consistently meet. It was a pleasure working for you and I do hope that we meet again soon when you're ready for the bathroom project. Always there for you if needed. Best wishes Jago
Highly Recommend
Customer Service
Quality
Value
Shower ripped out and replaced within my bathroom. New hidden cistern for toilet installed. I found Jago and his team a pleasure to have working in my house. They were punctual, polite, tidy and delivered a high standard of workmanship. I had a query a week after the work was completed but Jago was round within a few hours and had it sorted in a few minutes. Charlotte paid a lot of attention to detail with her ideas for the tiles, shower, shower door etc so the new shower design compliments my bathroom and doesn't stick out as a new addition.
MHarley Posted on 30/10/2018 , work completed 30/10/2018
The trader replied (on 12/03/2019)
Dear Mary, Thanks for your feedback. We are always there for those who are in trouble. We have completed a number of repairs and alterations where previous competitors/contractors have failed and we will always endevour to blend the new work in sympathetically. I glad we succeeded again this time. Here's to many years of leak free showering. The Shower Room Team
New family shower room
Customer Service
Quality
Value
This time we had our family shower room remodelled. Jago and his team are very professional tidy polite and methodical. They are a pleasure to have in the house and the standard of their work is extremely high.
Which? Trusted Traders Consumer Posted on 10/10/2018 , work completed 10/10/2018
Two separate bathroom projects
Customer Service
Quality
Value
We used Jago and his team to gut our existing en suite and update, and were so impressed we got them back six months later to do the same on our family bathroom. At every stage of the process they are professional and transparent – communication is always excellent. They will advise on design and products if desired, and are prepared to go the extra mile to achieve the perfect finish where others might cut corners. They were also very conscientious in trying to minimise the disruption for us, which was much appreciated. Above all else they are trustworthy – they turn up when they say they will, are honest about potential problems and don't make unrealistic promises about the cost or duration of the job. And the quality of the work is excellent. I have no hesitation in recommending.
Graham Posted on 06/10/2018 , work completed 06/10/2018
Satisfied Customer
Customer Service
Quality
Value
New shower and tiles fitted by a friendly, reliable team who daily arrived and started work at the time promised. A minor problem which arose following completion was attended to and corrected within 2 hours of making it known. We are thoroughly satisfied with the end product.
Martin Posted on 17/09/2018 , work completed 17/09/2018
A first class job changing bathroom to shower room
Customer Service
Quality
Value
Jago and his team completely altered our bathroom to suit my disabled husband. His ideas were excellent and the team were a pleasure to have in our home. They stripped the room back to brick walls changing all the pipeing and we found the sink unit and radiator weren't suitable where they were going to be. Without hesitation they then spent a complete day to get it changed to a new position saying it had to be right for us. We are delighted with our new room, the workmanship is first class and they were such clean workers. I have complete faith in recommending them to anyone.
Veronica Posted on 30/08/2018 , work completed 30/08/2018
The trader replied (on 30/10/2018)
Dear Veronica, Thanks you for the feedback. I'm so glad that you went with me on the sink and radiator decision in the end. I felt that this was the best design. When the sink has always been in the same place, it can be difficult to visualize it somewhere else. I was happy to make the small changes to make this work and I think it all turned out perfect in the end. Thanks for the tea and biscuits and please recommend away. Best wishes Jago
Great service, good price, lovely result.
Customer Service
Quality
Value
Jago and Charlotte of the Shower Room were most helpful and courteous in dealing with us over installation of an accessible shower for my 100-year-old father. Nothing was too much trouble before during and after the intallation which was designed and completed very much according to my fathers requirements. The only glitch was when a supplier sent the wrong shower tray but it was spotted and quickly rectified. My father is very pleased with his new shower which is so much easier and safer than his old shower over bath arrangement. And it looks great too.
Which? Trusted Traders Consumer Posted on 10/08/2018 , work completed 10/08/2018