The Shower Room

Following recommendation we engaged The Shower Room to complete our bathroom refurbishment. After discussions about products and designs we agreed a plan and were not disappointed with the result. The quality of the work, the friendliness of the staff and the attention to detail was excellent. We are so pleased with the work and finish and would highly recommend them to others.

It is only a small downstairs loo but it has been transformed by Jago and his team into the best room in the house. Friends and relatives never previously associated us with interior decorative style and they have been struck by the transformation. We very much appreciate the experienced advice and detailed costing we had initially from Jago. Once we had made our choices, the execution of the work was fast and faultless it turned out even better than we imagined. Everything was on schedule and on budget. And Jago and his colleagues are nice people to have in your house.

Jago and his team worked together with us to completely overhaul one shower room and we were so impressed with the result we asked them to do the other two! The quality of work and products used was a very high standard and the team were a pleasure to have in the house. They worked in a careful, considerate and focused way ensuring they checked and modified everything to our liking as they completed the various stages. Jago and his team really care about their professional delivery and did everything they could to ensure we were delighted, which we were. We wouldn't hesitate to recommend the team to any friends or family. Thanks again!

Jago and his team came in to redo our bathroom and wet room. All the way through the process, from quoting to completion Jago couldn’t have been more helpful. The workmanship of the whole team was fantastic and the job was finished ontime, on budget and to a very high standard. I couldn’t recommend them enough.

From initial discussions and suggestions on design, through sourcing and purchasing of the required bathroom items and furniture, and throughout the installation process, Jago and his team maintained the highest standards of professionalism and craftmanship to deliver an end result that exceeded our expectations. All work was carried out cleanly and tidily with minimal disruption to our regular household routines, and the job was completed within the planned timeframe. All items supplied and installed were competitively priced and the overall cost of the installation represented good value for money. I would have no hesitation in recommending Jago and his team for any similar project

Jago and his team created two fabulous bathrooms for us, from start to finish they were nothing but polite, meticulous, tidy, and the care and attention to detail was exemplary. Jago helped us with the design and also advised on the products he thought would be more suitable for our bathrooms. The team were a pleasure to have around, very hardworking, reliable, skilled and very professional. There was excellent communication throughout. We cannot thank the team enough for giving us two outstanding and great value bathrooms. We would highly recommend Jago!!!

Jago provided a very professional service throughout the complete refurbishment of my shower room from design to completion. His advice was invaluable and he was always happy to review the products I proposed purchasing to ensure they were suitable. Nothing was too much trouble for the team and they overcame all the technical plumbing issues as they arose (mainly due to my specific requirements). He and his lovely team were extremely tidy and considerate and kept me informed of what was happening at all times so I had input on the decisions. The end result was perfection and exactly what I wanted. I have no hesitation in recommending his services.

Jago was very professional and a perfectionist his work on creating our bathroom was amazing. He was extremely helpful with his advice. He and his team were very polite and well mannered they were also very helpful with other jobs that we asked them to do the bathroom was finished on time. The agreed budget was adhered to I would recommend them to anyone wishing to have their bathroom refurbished. At the end of each day, they left things as tidy as they possibly could. We are both over the moon with our newly created bathroom.

Jago and his team completely gutted and transformed our shower room quickly with great attention to detail and no fuss. He recommended the design, materials and finish and worked with us closely and exactly to budget to ensure we were delighted with the result. His team were a delight to have in our home, courteous, considerate, exceptionally tidy and as quiet as they practically could be (no radios etc) which I really appreciated as I work from home. I would not hesitate to recommend Jago and his team and would happily choose them again.

Initially Jago and his team gutted our very old downstairs cloakroom and fitted a beautiful new room and even managed to hide a lot of old pipework. We were so impressed with the work that we asked Jago to transform our family bathroom. This involved knocking our separate toilet room into the main bathroom. Again, Jago and his team did a fantastic job. Jago advised on the design and selection of products. Jago communicates well as the project progresses and nothing is too much trouble. His team are hardworking, polite and always tidy up at the end of the day leaving everything clean and tidy. Jago is a perfectionist! Mike & Sally

Jago and his team bent over backwards to fit their busy schedule around us. Jago came up with some very helpful suggestions to adapt my mother's bathroom to a walk in shower room. The result is beautiful and looks like it was designed like this from the outset. And most importantly my mum loves it and finds the shower very easy to use. Jago communicates everything well, and the bathroom work was completed within budget and the time suggested. We have already gone back to Jago for some further work. What a find!

Jago, and his team created me a beautiful shower room. I absolutely love it! From beginning to end Jago helped and advised on everything and helped choose all the fittings. . He kept me well informed at all stages. A very skilled and professional service. They also tiled my hall floor as the previous floor has been badly fitted. They done a great job.

Jago and team refurbished my old dated bathroom into a lovely modern shower room. I was also very grateful for Charlotte’s help in choosing accessories. The work was done to a very high standard and the finish is impeccable. They were all very hardworking, reliable, polite and everyday left everything clean and tidy. I would definitely recommend them.

Delighted with the work carried out by Jago and the amazing support and advise by Charlotte. Bathroom completely refurbished with new shower, suite and fully tiled, all expertly carried out by Jago. Never any mess at the end of each day and project was finished on time. Results are amazing and we love our new bathroom. Would definitely recommend and we just wished we hadn’t waited so long to get the work done. Thanks so much Harry & Kathy

Jago and his team did a lovely job of completely replacing our walk-in en-suite shower. We are delighted with the finished product which is better than it was when new. Advice provided and approach to working in our home was first class. Highly recommended.

Having our ensuite and downstairs cloakroom renovated was hassle-free thanks to Jago, Will and Charlotte. Charlotte will guide you through the myriad of choices available and will make suggestions after having ascertained your colour/style preferences. Jago is excellent on the design aspect and ensures that your room is as aesthetically pleasing as possible. And Will just makes it all happen - really great workmanship. I have 2 really lovely rooms.

Jago and his team were personally recommended to me by a friend after they renovated her bathroom and kitchen and I am so incredibly grateful as they have done such an amazing job. I had a few quotes from different tradesmen but Jago’s professionalism really stood out - he was knowledgeable, super helpful and above all, he came very highly recommended! Jago helped, advised and guided me through my design layout which was certainly a challenge due to the awkward dimensions, sloping ceilings and the fact that I can be extremely fussy but….he made it work and I really couldn’t be any more pleased with the end result! Jago and his team were extremely professional, very trustworthy and above all, they pay meticulous attention to detail in everything that they do which really shows in their workmanship and this is what stood out to me more than anything! Their after-sales care is also 2nd to none…they really have restored my faith in tradesmen and I would not hesitate and would very highly recommend them to anyone!

Jago and he team did an outstanding job of stripping out or old and dysfunctional bathroom and installing a beautiful new one. Jago and Charlotte provided lots of help in choosing the right products, including tiles that met my niche requirements but made things more complicated for them. They couldn’t have been more helpful and took the stress out of choosing the right things. When the old bathroom was removed we discovered the walls and floor were in a terrible state and Jago and team meticulously rectified the structure before commencing installing the new bathroom. They worked really hard while they were here, sticking to the timeframe, and handled problems like the wrong toilet being sent, so we didn’t have to get involved. The end product is really beautiful! They did such a good job. It looks amazing and is very practical as they considered this in helping us plan the design. When I had a couple of minor problems after the job was finished, Jago came back immediately to make sure everything was ok. I can’t recommend The Shower Room Ltd highly enough. They are professional, friendly and helpful. The standard of their work is excellent and they take most of the stress out of such a big project, which I think elevates them above any other contractors we have used before.

Jago together with Will and George carried out the complete renovation of both our bathroom (refitting it as a shower room) and the utility room, stripping both backs to a shell. Both jobs were highly professional and carried out to an excellent standard. There was always tremendous attention to detail, not just in the final finish but also in the unseen preparation work. Jago is a perfectionist, especially with the tiling! We couldn't be more pleased with the end results. When unforeseen problems occurred (due to the age of the house and previous faulty workmanship) these were dealt with in a timely and professional manner. Before starting the work, Jago visited a number of times to get the designs absolutely as we wanted them. He showed great insight, making suggestions that we would not have thought of. Both Jago and Charlotte gave us a great deal of help with choosing products, including supplying lots of samples (all showrooms were closed due to Covid lockdown) which was invaluable as we would not have known where to begin. The team always arrived on time in the morning and worked extremely hard throughout the day. They always covered floors and were very careful to minimise all the possible Covid risks; it felt safe having them in the house. They finished both jobs within the time frame originally given to us. They are returning later in the year to carry out another job for us and we would recommend them without reservation.

We would highly recommend The Showeroom Limited company to others. We are delighted with the completion of redesigning and converting an existing bathroom and separate toilet into a fully adapted wetroom shower and separate installation of a comfort height toilet with new matching tiles, non slip flooring, lighting, grab rails, blinds, with matching fixtures and fittings. The wet room has a shower seat, sliding door, heated towel rail bespoke shower screen and slim fit radiator. First impressions of Jago, Charlotte, Will and George were what flexible kind caring friendly genuine people they are. The project was very well lead communication was very clear and their wealth of knowledge and experience showed. They listened to our ideas, researched information on products, showed us samples making sure all decisions were correct and the right products ordered. They worked efficiently to a very high standard respecting and protected carpets and property. They cleared up after themselves every day. They are trustworthy and were responsible for keys as we vacated the property for 3 weeks. A lot of work went into reaching the final design and a clear quote which was agreed by us all. We ordered a few extra fixtures and fittings outside the original quote but the choices and prices were all agreed. The extra items extended the time scale slightly but again this was agreed between us otherwise the cost of the work matched the quote. We are delighted with the completed project.

After using The Shower Room for my own projects (see review for - 2 Bathrooms Transformed) I decided to use them again for my parents who were in desperate need of a transformation of their 40 year old downstairs WC hallway bathroom. My parents are in their 80's and my Father has Parkinson's so needed grab bars as well as making the small room accessible. They did not want the room to look like a hospital toilet and so I chose them some modern products including tall toilets, wavy grab bars and dark granite porcelain tiles that are non slip. Jago and his team made a special effort to get the job done before Christmas and the result is that it looks stunning, while being accessible. My parents love it for its style and function and could not be more pleased. They are glad they listened to me rather than go to a high street bathroom fitter, as once again The Shower Room proved their worth beyond doubt.

Choosing a company to carry out work without a personal recommendation is tricky and we have sometimes regretted our choice. Not this time. We decided to completely renovate our family bathroom and en suite. We obtained two quotations and chose The Shower Room because we felt that the price (whilst not inexpensive) was both affordable and reasonable for the quality of the products used. The Shower Room is a family run business. Jago (who does the intricate tiling and finishing off) and his wife Charlotte (who discusses and sources products) are both great, friendly and helpful. Their employees Will and George (who do the majority of the actual labouring) were polite, friendly, honest and trustworthy. When Jago informed us that work would begin at 8am, having had experience of other builders, we took that with a large pinch of salt! At exactly 8am on the first morning and every morning thereafter, the doorbell rang. Will and George never stopped working, we never saw either of them on a mobile phone and they, together with Jago, took a real pride in their work. All that was needed was a regular supply of tea! The projects were finished on time as promised and problems that emerged along the way were seen as challenges and were dealt with at no extra cost to us. Our finished bathrooms (one with a large walk in shower) are absolutely beautiful. We love them both, clean, bright and seriously a pleasure to use. We are so happy we chose The Shower Room.

We had our very dated family bathroom replaced by Jago and his team after they had been recommended to us. Although we may have been sceptical about getting tradesmen in we needn’t have been concerned. We had already bought some of the fitments, which wasn’t a problem for them. Jago and and his wife Charlotte advised us on tile and flooring choice which was very helpful as we always have issues deciding and they were very interactive and accommodating throughout the job. The team were very punctual each day and we knew exactly what was happening and when. The team including Will and George worked very efficiently and meticulously and we were very impressed with the high standards they used. As others have said they just needed a regular supply of tea, coffee and biscuits. They always cleaned and tidied up at the end of each day. The job finished on time and 3 months later all is good with no issues. They transformed our bathroom to one that we enjoy using and are proud to own. We cannot recommended them enough, a very pleasant experience.

The Shower Room recently completed a refurbishment of our rather outdated and dark shower room. What a transformation! It is bright and welcoming and it makes me smile every time I use it. The work was done on time and to budget and Jago certainly fulfilled his promise of providing us with a beautiful transformation. He, his wife, Charlotte who was very helpful in sourcing accessories and his team, Will and George, plus Roland and his team of plasterers arrived on time and worked hard leaving the place tidy at the end of each day. They were all pleasant and polite and willing to go the extra step. We were impressed with their work ethic and the standard of work and are more than happy to recommend them to others.

I chose the Shower Room to replace my bath and toilet. A job that was long overdue. The result was amazing, fantastic unbelievable. Jago and his team's work was superb. They are true professionals. They are reliable, hardworking and trustworthy and they leave everywhere clean and tidy. I would recommend them to anybody. When you want the best, you get the best. I am thrilled to bits with the workmanship and the items Charlotte suggested for me. . I have a Shower room and toilet that is safe and beautiful. THANK YOU ALL VERY MUCH FOR A JOB WELL DONE.

Jago and Will were here over a 6 week period transforming a tired family bathroom, and an outdated downstairs shower room, into two luxury hotel style bathrooms. My wife an I cant quite believe these new rooms are in our house. They are a pleasure to use. They certainly have the WOW factor. There is a lot of prep work in sourcing the right products and making sure everything will fit, but Jago will always guide you and is happy to come round and discuss multiple times until you are happy. The recommended suppliers will get quality products at the best price for you. I am slightly OCD and it helps that Jago is too, as all the little attention to detail items are covered, and its these little things that most other bathroom installers miss, or cant be bothered with. Jago is meticulous and strives for excellence. The installation process is quality through and through, you pay for what you get, and you can be rest assured that everything used, from the nuts and bolts, to the panels and fillers, are of the best quality. Jago's right hand man Will deserves a special mention. This chap is just brilliant at everything he does and is a credit to the team. He also drinks a hell of a lot of tea, so make sure you have enough teabags! I scrutinised every millimetre of work done in the 2 bathrooms and I have to say the final results are outstanding. All backed up with a 2 year guarantee. Have already recommended Jago, and will definitely use The Shower Room team again.

Jago and Will installed a shower room on the top floor of my house. They managed to keep the dust and upheaval to a minimum whilst providing us with a beautifully fitted shower room. Nothing was too much trouble, they provided an excellent service and good value for money.I would recommend them to anyone looking for top quality, trustworthy bathroom installers.

Superb finish on the new shower room- many thanks Jago and Will. Looking forward to you transforming my son’s bathroom in near future. Reliable and trustworthy company who go the extra mile- always good to have a bathroom designer who genuinely listens to what the client would like and finishes the project on time.I would recommend The Shower Room to anyone, high standard work for a reasonable price.

Jago & Will take a pride in their work and made an excellent job of our shower room, they were very clean, tidy and personable. The job was completed on time and to a very high standard at the agreed estimate. We are exceedingly pleased with the end result and could not have asked for a better job. We would not hesitate to recommend them to friends or family.

We are absolutely delighted with our new bathroom. Jago and his team removed our old bathroom and extended the room to give us more space. They advised us on the best layout and the kind of fixtures and fittings we would need which we then supplied. Jago and Charlotte were very patient with us while we decided about how we wanted the room to look and feel and they gave us some great advice when we needed it. The quote we got was very thorough and we found it easy to understand. Throughout the whole project we were really impressed with their workmanship and attention to detail. The new bathroom has been fitted to a very high standard, particularly the tiling which is well thought out and fitted, Jago ensured that there's continuity and consistency in the tiling layout which makes it look very professional. Jago and his team were very professional throughout, most days we left them to it while we were at work and every day when we came back the house was left clean and tidy. The whole project was completed on time and for the price agreed in the quote. We're very happy overall and we would recommend Jago and his team to anyone.

The Shower Room Limited (Jago & Charlotte) completed 4 bathrooms and a cloakroom at my comprehensive refurbishment/redevelopment in Brookmans Park, Hertfordshire. Jago & Charlotte's enthusiasm and passion is self evident from the moment you meet them, through the interactive design phase, and on into the actual installation. The site was also kept impeccably tidy at all times which is essential when you have multiple trades at any one time. Their advice, attention to detail and understanding of the brief led to an exceptional bathroom scheme, exquisitely finished, and completed on time and within budget. I would have absolutely no hesitation in recommending the Shower Room Limited.

Jago and Charlotte were fantastic. They over exceeded our expectations and went that extra mile without us asking. We will definitely recommend them to others. They came in on budget and completed the projects on time and were great value for money. Great job thanks very much to you both. Michael & Amanda

I would like to thank Charlotte, Jago and the rest of the team for carrying out such a great job on refitting my Dads bathroom, it really has been transformed. Everyone was polite and friendly and the refit was completed on time and to a very high standard. The bathroom not only looks lovely but with helpful advice from Charlotte and Jago my Dad who is 90 this year now has a range of safety features installed that will enable him to live independently for as long as possible. The cost although not cheap was reasonable for such a professional job. I highly rate the Shower Room and would not hesitate in recommending them to others.

Superb workmanship, great project management and advice. Having spent over 50 years in the construction industry I can say with some authority that Jago and his team are up there with the best. Nothing was too much – Their attention to detail in everything they did has resulted in the creation of a new top-quality shower room from a tired old bathroom. We are delighted.

This was our second time using The Shower Room ltd and once again we are delighted with the outcome. This time Jago and Will completely refurbished our bathroom turning it into a modern shower room. Jago’s quote was clear and comprehensive. Each day they arrived on time and worked very hard. They made sure the work caused us as little disruption as possible and always vacuumed and left the work area clean and tidy. They take great pride in their work. Jago will always offer imaginative suggestions to ensure the project is completed to the highest standards of quality and aesthetics. They are a talented, hardworking and trustworthy team. We would use them again and would be proud to recommend them.

I have recently had an easy access wet room fitted complete with self washing toilet. Very happy with the service I received and design of the wet room is perfect for my needs. The after sales service was also brilliant. They helped me claim the vat back and complete the forms which was very helpful. I would not hesitate in recommending this company.

This project involved the complete refurbishment of our aged bathroom, installing a walk-in shower with a seat and grab rails. From beginning right through to completion, Jago, Charlotte and the team were a pleasure to deal with – polite, friendly, honest and trustworthy. The quote that Jago provided was clear, detailed, and professionally presented. Disruption was kept to a minimum. The team worked all day, every day. They also protected carpets/furnishings and thoroughly cleaned up at the end of every day. They provided excellent advice and support – I particularly appreciated the suggestion of non-slip flooring rather than tiles, and the provision of a seat and grab rails that are not only practical but also look attractive. The work was completed to a high standard and solutions found to any issues that arose. There was just a small leak following the completion of the work but which was very promptly and satisfactorily dealt with. We now have a beautiful, modern shower room which we are delighted with and in which my elderly mother now feels much safer when showering. I have absolutely no hesitation in recommending this company.

Jago and his team put in a new bathroom and walk in wardrobe, as well as redecorating our bedroom. It involved knocking down walls, rebuilding walls, plumbing, tiling, under floor heating, lighting and decorating. They were incredibly patient with us and our suppliers and also regularly went the extra mile to find and/or pick up products which we weren't able to. They always turned up when they said they would and were entirely trustworthy. They tidied and cleaned up every evening before they left. They came up with solutions to keep costs down and kept to the budget. The quality of the work is excellent and the end product looks amazing.

From the very start this company have been incredibly professional, thorough and listened to the brief I provided. They were recommended by several of my friends and I have been delighted with the service. We started by having two meetings to help look at ideas and layouts for the new bathroom suite. At this point Jago Pattenden, listened very carefully and then offered ideas based on my budget and overall concept. I then met his partner at a showroom which allowed me to properly select the high quality products I wanted. I was offered support to choose tiles and plans were reworked based on my choices. Once the work began, two incredibly polite and hardworking, gentlemen began the work. They cleaned up after every day so that I did not return to any mess.The main bulk of the job was completed in exactly the time specified in the original plans and tweaking of products ideas were sorted with no fuss with Jago returning in the evenings and at the weekend if necessary. In addition, throughout the process my husband and I received extremely detailed and informative emails letting us know how the work was progressing. This has been an extremely pleasant and easy installation of a new bathroom and we are all so happy with the results. A beautiful bathroom and fabulous service. I would recommend this company to all my other friends now! Thank you to 'The Shower Room Limited.'

This seemed to us to be quite a tricky job involving blending new tiling with old without requiring any decoration in the rest of the bathroom. Simon and Jago completed the work exactly as specified. Simon took great pride in his work and cleaned up at the end of each day. All the work was of high quality and care was taken to avoid any dirt or damage anywhere in our house. At the end of the work we asked for one modification. This was done promptly, neatly and without complaint. We would have no hesitation in recommending The Shower Room.

Jago, William and Simon did an excellent job of refurbishing our shower room, including fitting a new shower screen, tray and backing tiles, new floor tiles and repainting throughout. The initial estimate was clearly set out and in fact the job was completed within budget. They were always considerate and helpful, and the work was done to a high standard, with minimum dirt and disruption. They also suggested and carried out some finishing touches we hadn't thought of. Payment was in stages and the final payment was not requested until we were absolutely satisfied with the finished job, which we were. I would highly recommend this company to anybody.

We used Jago and his team to gut our existing en suite and update, and were so impressed we got them back six months later to do the same on our family bathroom. At every stage of the process they are professional and transparent – communication is always excellent. They will advise on design and products if desired, and are prepared to go the extra mile to achieve the perfect finish where others might cut corners. They were also very conscientious in trying to minimise the disruption for us, which was much appreciated. Above all else they are trustworthy – they turn up when they say they will, are honest about potential problems and don't make unrealistic promises about the cost or duration of the job. And the quality of the work is excellent. I have no hesitation in recommending.

Jago and his team completely altered our bathroom to suit my disabled husband. His ideas were excellent and the team were a pleasure to have in our home. They stripped the room back to brick walls changing all the pipeing and we found the sink unit and radiator weren't suitable where they were going to be. Without hesitation they then spent a complete day to get it changed to a new position saying it had to be right for us. We are delighted with our new room, the workmanship is first class and they were such clean workers. I have complete faith in recommending them to anyone.

We decided to have our bathroom completely renovated and a shower replacing the bath. We wanted someone who we could trust to do a quality job, in a professional manner in line with the provided quote. We looked around but decided to go with The Shower Room (saw them on the Which Trusted Traders website). From the initial meeting and quote it was clear that they acted in a professional manner. They provided good advice & recommendations. They turned up on the stated day and time and took care in minimising mess, cleaning up at the end of each day. They delivered what was promised - a high quality job and with no hidden extras. The team were polite, conscientious and friendly. A special thank-you to Jago, Will and Charlotte. We are very pleased with our new Shower room and would have no hesitation in using them again.

We used Jago and his team for two showers repairs. Great work for both. Very professional team, very tidy, quiet and extremely reliable. 100% recommended.

I've had Jago and his team do a lot of work to my house over the years including gutting the whole bathroom. Everything is always done perfectly and importantly with a great customer service too. You never mind them being in the house which isn't the case with all builders.

Jago and the team completed our shower room with such thought and care. They have transformed the space into a beautifully crafted accessible shower room. We are delighted with it and cannot praise them enough!

We were recommended The Shower Room and from the start Jago and his team were a pleasure to work with. He listened to what we want to achieve and came up with innovative ideas on how to best utilise the available space. We were happy to accept his advice and now the job is finished are delighted that we did. The standard of work is excellent and the result exactly what we had hoped for. We have no hesitation in recommending Jago and his team and have already done so.