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Trusted Traders

The Window Centre (Harrow) Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed
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4.8

20 Reviews

About

The Window Centre are an independent home improvement company which installs high quality windows and doors to domestic homes.

Based in Harrow, Middlesex there are life sized examples of our products in our large double showroom.
Examples of windows and doors, including composite front doors and aluminium bifolding doors.
These displays enable our customers to see how things work and feel the quality.

Our staff are situated within the showroom to provide friendly help and advice.

All works undertaken by The Window Centre are professionally surveyed and installed by our own surveyor and installation teams.

As a local company we are able to provide an excellent service both before and after sales with many customers returning to us for additional works to be done.

What we do

  • Glaziers

    • Double glazing installation
    • Sash windows
    • Window consultants
    • Replacement window services and repairs
  • Double glazing

    • Double glazing installation
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
  • More Services

    • porches

Customer reviews

Reviews summary

4.8
20 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Professional and tidy
Customer Service
Quality
Value
We recently had work completed by the Window Centre, who we chose because we were impressed with the information and choice given to us when they visited to quote for windows and doors for the whole house. The workers themselves turned up promptly and were polite, very meticulous and always cleaned up after they had finished working for the day. The issues we had were dealt with in a professional manner and we are very satisfied with the finished products. Yes, we would recommend them to others wishing to have windows replaced. Anne & Steve
Anne&Steve10/09/2018
Good meticulous work
Customer Service
Quality
Value
All windows in my house were replaced. The end result was very satisfactory. Options were well explained and demonstrated, and senior staff ensured all was carried out properly.
Northwood03/09/2018
See review
Customer Service
Quality
Value
Apart from being late, work was fast & efficient. The workers were helpful and all my questions were answered & they cleaned up afterwards. I would happily recommend to my friends & family.
Bernadette, Middlesex14/08/2018
Would not recommend
Customer Service
Quality
Value
Damage caused in/around house during installation Problems began within 2 weeks of windows/doors being fitted Garden door draughty when closed but not locked, been adjusted several times Both patio doors draughty, been adjusted three times Plastic corners of the windows have a chipped appearance, manufacturer has confirmed they do have "inconsistencies which are as a result of machinery not damage". Offered to replace 15 out of 17 windows. Every single window currently scrapes, creaks or catches Technician visited at least 7 times After two years director confirmed windows not manufactured as they should have been hence need replacing. Offer to replace has been declined, currently suing for full refund T&C's state any damage to plaster/brickwork adjacent to windows caused during the installation will be "made good". Wide strips of plastic (trims) were permanently glued to window frames and adjacent walls which covered the damage. All cracked away within months of being fitted. When replaced with a slimmer alternative damage caused during the installation became visible plus there are now large uneven gaps between the trim and wall. Despite numerous adjustments garden door and both patio doors still draughty Surveyor (R.I.C.S) instructed to act as an expert witness and authorised by the court has stated "the standard of the supply and installation of the windows falls short of what the claimant should have expected" This is only a snapshot of the problems I've had
Chapska13/08/2018
Recommended
Customer Service
Quality
Value
Front door fitted and some remedial work to windows
Kb, .14/06/2018
The trader replied (on 18/07/2018)
Hi We just wanted to thank you for kindly taking time to post your review and thank you for the high scores Please do not hesitate to let us know if we can be of any further assistance Kind regards Jackie The Window Centre
Recommended
Customer Service
Quality
Value
Replacement windows throughout the house. Excellent quality workmanship, clean, tidy, diligent and excellent customer service.
Ashley, .14/06/2018
The trader replied (on 18/07/2018)
Dear Ashley Thank you for placing your review on Which Trusted Traders We are pleased that all is satisfactory and please do not hesitate to get back in touch if we can be of further help Kind regards Jackie The Window Centre
Wonderful service and products
Customer Service
Quality
Value
2 windows and 1 front door replaced
Keith Grout, .14/06/2018
The trader replied (on 18/07/2018)
Dear Keith Thank you for taking the time to review us and for the high score This is much appreciated Kind regards Jackie The Window Centre
Excellent, and professional
Customer Service
Quality
Value
Even before the work was carried out, I knew that I had chosen the right company. They met with my expectation in every possible way. The staff were polite and professional if answering queries. The workers were very polite, tidy and professional.
Rose, Middlesex12/03/2018
The trader replied (on 28/03/2018)
Dear Rose Thank you for your very positive review posted on the Which? Trusted Traders site. All customer comments are very helpful to us in terms of staff morale and assisting more new customers when making a choice. Thank you again from Jackie at The Window Centre
Highly recommended
Customer Service
Quality
Value
The trader lived up to my expectations in every possible manner. The workers were punctual, polite and professional and tidied up leaving their working area clean and tidy. Highly recommended.
Rose, Middlesex12/03/2018
Brilliant job & prompt & professional
Customer Service
Quality
Value
The team came nice and early at 8.30. They were efficient, neat, careful about the floor and side furniture as they covered everything before starting job. They worked continuously apart for lunch working as a team. I would definitely recommend the Window Centre to friends & family. I am happy that they did my windows.
Nitin, Middlesex12/02/2018
The trader replied (on 28/02/2018)
Dear Nitin Thank you for taking the time to review us On Which? Trusted Trader. Your positive comments are appreciated and it is always good for the guys to know they have done a good job. Kind regards Jackie at The Window Centre