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Trusted Traders

The Window Centre (Harrow) Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed
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4.8

22 Reviews

About

The Window Centre are an independent home improvement company which installs high quality windows and doors to domestic homes.

Based in Harrow, Middlesex there are life sized examples of our products in our large double showroom.
Examples of windows and doors, including composite front doors and aluminium bifolding doors.
These displays enable our customers to see how things work and feel the quality.

Our staff are situated within the showroom to provide friendly help and advice.

All works undertaken by The Window Centre are professionally surveyed and installed by our own surveyor and installation teams.

As a local company we are able to provide an excellent service both before and after sales with many customers returning to us for additional works to be done.

What we do

  • Glaziers

    • Double glazing installation
    • Sash windows
    • Window consultants
    • Replacement window services and repairs
  • Double glazing

    • Double glazing installation
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
  • More Services

    • porches

Customer reviews

Reviews summary

4.8
22 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Professional
Customer Service
Quality
Value
I have used this company twice and very much recommend. No hard sell and good value. Professional from start of process and throughout. The look of the windows is vey good. Thy were able to replace a stained glass design in one, perfect copy.
Hilary King12/10/2018
The trader replied (on 06/11/2018)
Thank you very much for taking the time to comment on our service. Your comments are very much appreciated
Recommended
Customer Service
Quality
Value
We have used this company to fit windows on 2 previous occasions and we have had excellent service each time. We have just had them here again to fit a replacement window in a bedroom and once again we were very impressed with the initial visits to estimate and measure up and then the actual fitting which was carried out in an efficient and friendly manner with great attention to detail and leaving everything clean and tidy afterwards. Overall we were impressed with the quality of the product and the service at all stages.
ChrisHarrow22/09/2018
The trader replied (on 06/11/2018)
Hi Just a quick note to than you for your comments. We are pleased to have been of service to you again. Once again, thank you for your business and positive words.
Professional and tidy
Customer Service
Quality
Value
We recently had work completed by the Window Centre, who we chose because we were impressed with the information and choice given to us when they visited to quote for windows and doors for the whole house. The workers themselves turned up promptly and were polite, very meticulous and always cleaned up after they had finished working for the day. The issues we had were dealt with in a professional manner and we are very satisfied with the finished products. Yes, we would recommend them to others wishing to have windows replaced. Anne & Steve
Anne&Steve10/09/2018
The trader replied (on 06/11/2018)
Dear Anne & Steve Thank you indeed for choosing The Window Centre and for your very positive response to our work. Your post here is much appreciated.
Good meticulous work
Customer Service
Quality
Value
All windows in my house were replaced. The end result was very satisfactory. Options were well explained and demonstrated, and senior staff ensured all was carried out properly.
Northwood03/09/2018
See review
Customer Service
Quality
Value
Apart from being late, work was fast & efficient. The workers were helpful and all my questions were answered & they cleaned up afterwards. I would happily recommend to my friends & family.
Bernadette, Middlesex14/08/2018
The trader replied (on 06/11/2018)
Dear Bernadette Thank you for your review. We are glad that the end result has been a positive experience for you. Please don't hesitate to let us know if we can be of assistance in the future
Would not recommend
Customer Service
Quality
Value
Damage caused in/around house during installation Problems began within 2 weeks of windows/doors being fitted Garden door draughty when closed but not locked, been adjusted several times Both patio doors draughty, been adjusted three times Plastic corners of the windows have a chipped appearance, manufacturer has confirmed they do have "inconsistencies which are as a result of machinery not damage". Offered to replace 15 out of 17 windows. Every single window currently scrapes, creaks or catches Technician visited at least 7 times After two years director confirmed windows not manufactured as they should have been hence need replacing. Offer to replace has been declined, currently suing for full refund T&C's state any damage to plaster/brickwork adjacent to windows caused during the installation will be "made good". Wide strips of plastic (trims) were permanently glued to window frames and adjacent walls which covered the damage. All cracked away within months of being fitted. When replaced with a slimmer alternative damage caused during the installation became visible plus there are now large uneven gaps between the trim and wall. Despite numerous adjustments garden door and both patio doors still draughty Surveyor (R.I.C.S) instructed to act as an expert witness and authorised by the court has stated "the standard of the supply and installation of the windows falls short of what the claimant should have expected" This is only a snapshot of the problems I've had
Chapska13/08/2018
Recommended
Customer Service
Quality
Value
Front door fitted and some remedial work to windows
Kb, .14/06/2018
The trader replied (on 18/07/2018)
Hi We just wanted to thank you for kindly taking time to post your review and thank you for the high scores Please do not hesitate to let us know if we can be of any further assistance Kind regards Jackie The Window Centre
Recommended
Customer Service
Quality
Value
Replacement windows throughout the house. Excellent quality workmanship, clean, tidy, diligent and excellent customer service.
Ashley, .14/06/2018
The trader replied (on 18/07/2018)
Dear Ashley Thank you for placing your review on Which Trusted Traders We are pleased that all is satisfactory and please do not hesitate to get back in touch if we can be of further help Kind regards Jackie The Window Centre
Wonderful service and products
Customer Service
Quality
Value
2 windows and 1 front door replaced
Keith Grout, .14/06/2018
The trader replied (on 18/07/2018)
Dear Keith Thank you for taking the time to review us and for the high score This is much appreciated Kind regards Jackie The Window Centre
Excellent, and professional
Customer Service
Quality
Value
Even before the work was carried out, I knew that I had chosen the right company. They met with my expectation in every possible way. The staff were polite and professional if answering queries. The workers were very polite, tidy and professional.
Rose, Middlesex12/03/2018
The trader replied (on 28/03/2018)
Dear Rose Thank you for your very positive review posted on the Which? Trusted Traders site. All customer comments are very helpful to us in terms of staff morale and assisting more new customers when making a choice. Thank you again from Jackie at The Window Centre