Endorsed by Which?

The Window Co

4.9

139 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The Window Company has been serving homes in & around the Manchester & Cheshire areas with exceptional double glazing since 1988. We specialise in installing double glazed windows, doors and conservatories, so you can be sure to find the perfect home improvement that suits both your property & budget.

As your local double glazing company, we pride ourselves on our excellent customer service, so you can trust that your project is in the safest of hands. We offer a range of products including uPVC windows, aluminium windows & timber effect windows. We also supply composite doors, aluminium doors & uPVC doors.

We can also offer you a range of uPVC conservatories, orangeries, conservatory upgrades, tiled roofs, flat roofs & roof lanterns. The innovative designs of all our products allow your Stretford or Manchester home to benefit from modern aesthetics & incredible functionality.

Get in touch today for quality products and free no-obligation quotes!

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
  • Glaziers

    • Window consultants
    • Replacement window services and repairs
    • Double glazing installation
    • Sash windows
    • Stained glass

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
139 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Highly recommended.
Customer Service
Quality
Value
Very happy with the service I received - friendly and knowledgeable staff, good quality windows and speedy installation by Sean and Aron - five windows in one day! Slick operation. Happy to recommend.
Stacey, Cheshire Posted on 10/03/2017 , work completed 10/03/2017
Which? Local Review
Customer Service
Quality
Value
7 double glazed windows fitted, all as specified and with a minmum of disruption. Use their own fitters, which is very reassuring, and they were pleasant to have around. Job completed quickly and thoroughly tidied up afterwards. Highly recommended for quality work.
peter whitaker Posted on 25/03/2010 , work completed 25/03/2010
Good job
Customer Service
Quality
Value
Darren & Steve were punctual, polite and professional. The windows are beautifully installed, look great and are making a difference to my heating bill. A formerly draughty room is now warm and comfortable. I am very happy with the job!
Peter, Lancashire Posted on 09/01/2017 , work completed 09/01/2017
Highly Recommended
Customer Service
Quality
Value
I had all the windows replaced in my house, including a large bay with Infinity Windows. From quote to completion, the company were brilliant. No sleazy sales person, just a really helpful chap who helped me figure out what I wanted. It's nice to see the company using their own fitters; Paul, Tom and Alan who were all lovely and really helpful. They did a great job at tidying up. A pipe was broken during the fitting and a couple of handles missing but within 48 hours everything was fixed and fitted! Really impressed, would definitely recommend.
Customer in Cheshire East Posted on 24/09/2020 , work completed 16/09/2020
Which? Local Review
Customer Service
Quality
Value
We needed broken fittings on some of our windows replaced. Wayne Shaw, the manager, came to give us a quotation. His manner and appearance gave us confidence that we were dealing with a quality, well-run, business. Parts needed ordering, and it was a few weeks before they could give us a date and time for the fitting. Exactly on time, the two fitters arrived, and did a quick and efficient job. Again, they were pleasant and friendly people. I think the bill was slightly high, but I would certainly deal with this business again.
petercat Posted on 31/08/2013 , work completed 31/08/2013
Replacement bay windows
Customer Service
Quality
Value
No pressure sales approach from this company with a reasonable quote. Work carried out efficiently by very friendly workmen who were very tidy, cleaning up after themselves each day when they finished. Quality of the work very good. I would recommend them to anyone else.
1439871 Posted on 07/07/2016 , work completed 07/07/2016
New Front Windows and Door
Customer Service
Quality
Value
I'm really pleased with the quality of the products and workmanship and also the follow up service. Excellent customer service throughout and every member of staff I interacted with was courteous and professional. The Window Co employs all staff and does not use contractors and this is reflected in the service. I would highly recommend this company for new windows and doors!
Customer in Greater Manchester Posted on 12/11/2023 , work completed 10/10/2023
Which? Local Review
Customer Service
Quality
Value
Wayne and his team have done a great job at installing double glazing in our 1950ÔøΩs semi in East Didsbury. Wayne was really helpful in ensuring we chose the best window and door design for the property and his team was quick and tidy. I would highly recommend the Window Company to friends and family and have no hesitation in getting them back.
jamesdunbar Posted on 09/06/2014 , work completed 09/06/2014
Re New Windows at a house in Timperley
Customer Service
Quality
Value
Excellent service and workmanship. We will definitely use The Window Company again.
michael Posted on 28/06/2015 , work completed 28/06/2015
Windows and doors
Customer Service
Quality
Value
This is the second time we have used this firm. High quality products fitted. Efficient and friendly service by all staff involved. Great workmanship and hardly any mess afterwards. No high pressure sales. Just a quote for the work. I would highly recommend and would use them again.
G Lockett Posted on 07/12/2016 , work completed 07/12/2016
Replacing 1window,setting in 2 large patio doors,replacing porch door and inner door,setting in a new back door.
Customer Service
Quality
Value
Very helpful in bringing forward fitting date. We’re punctual and finished outside work very well. But didn’t make good broken brickwork around windows and doors inside the property. I don’t know if this is usual. The Window Co reduced cost of job by £150.00. for this to be corrected. The teams worked hard and were very considerate to other workers there. Finished the job on time.
Customer in Greater Manchester Posted on 07/09/2022 , work completed 02/09/2022
Outstanding Craftsmanship
Customer Service
Quality
Value
Have used The Window Company before and have always been happy with the quality of their products and the craftsmanship. This time I purchased a new porch and surround along with a front door with arched surround. Really please with the standard of product and the level of service offered by the fitters. Outstanding work, excellent service would highly recommend.
Customer in Greater Manchester Posted on 06/09/2023 , work completed 06/09/2023
Bedroom window
Customer Service
Quality
Value
As before The Window Company provided excellent service from the booking of surveyor visit to final installation. Kept well informed of all appointments, projected delivery date of window and time slot for actual installation. We used this company 9 hrs ago and we’re very pleased to use them again. Helpful, professional all the way.
Customer in Greater Manchester Posted on 14/01/2026 , work completed 13/01/2026
Very happy with our new front door!
Customer Service
Quality
Value
Just had our new front door fitted and super happy with it! Looks very smart and we get comments all the time. Keeping the house nice and warm now too. Really nice guys fitted it for us. Use The Window Company with confidence!
Hannah Allan Posted on 22/02/2015 , work completed 22/02/2015
Quality products and workmanship
Customer Service
Quality
Value
I have had all the windows replaced in my house. It took 3 days, as they said. The guys, Daz and Nige, were great. Respectful to the property, cleaned up afterwards and friendly. They worked hard and the quality of their workmanship is second to none. The price was also very competitive. They were recommended to me by a friend , and I have already recommended the company to others. When the largest window was replaced, a colleague of theirs, Nev helped and he too was friendly and professional. Would highly recommend.
Customer in Greater Manchester Posted on 15/08/2020 , work completed 14/08/2020
Very disappointed and still waiting
Customer Service
Quality
Value
The order was placed early January 2022 for 13 triple glazed windows, 1 back door and a set of French doors, with £4677 deposit paid on 6th January. The Sales, Survey and install teams were really professional, polite and helpful. The install team cleaned up after their work. But, the difference is that the company doesn’t appear to care. We are still missing 1 window and two doors after paying the deposit 26 weeks ago and 6 weeks since the first 12 windows were installed. The wrong French doors were delivered and the bathroom windows had no opaque frosted glass for all 4 windows. When we chased about the missing opaque frosted glass and why the items were not checked before dispatch, I was told that “we don’t have time to check as we are really busy”. When asked what we should do when having a shower with clear, transparent glass, we were told to cover it up with a towel by a rude receptionist. There is still no date, 26 weeks after paying almost £5000, for when the missing items will arrive even though we believe that our new back door is with the company and has been for some time. What a shame that communication is non-existent and a few staff let down the many other staff at Window Co. This wasn’t a small order for Window Co and there are no excuses for the poor customer service and lack of order checks before the items were dispatched. I still await an update as to when the order will be completed. Not impressed at all!
Customer in Greater Manchester Posted on 05/07/2022 , work completed 05/07/2022
The trader replied (on 07/07/2022)
Hi Sean, It's extremely rare that we receive any negative feedback & i can understand your frustration & need to leave such a review. It's hard to read as the one thing we pride ourselves on is caring, we go above and beyond for our customers & our many 5 star reviews online shows that this is the case. As you know our suppliers unfortunately had let us down a few times on your job by missing items off & sending others incorrect which meant we could not finish off the installation in one go & have had to wait for these items to come back into stock this meant only 80% of your job is complete. In these cases we will never ask for any further payment until the job is complete so the amount of work complete far outweighs any monies paid which gives a good level of financial security to you the customer. I agree that the communication could've been better & that's something we will work on. The lack of communication has more to do with no news from or suppliers as to when these products will be delivered so we have nothing to report but agree a phone call either way would help. Although our communication has let us down this time I'm happy that the sales, survey & installation teams have provided you with the professional & caring standards we all strive to work towards here at The Window Co & when we finish off the installation I hope the quality of the installation & product far outweighs the delays you've experienced. Kind Regards Wayne Shaw MD