Endorsed by Which?

The Window Doctor Care & Repair Service Ltd.

5.0

21 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are the Midlands' No. 1 Window Repair, Door Repair, and Glass Unit Replacement Specialists.

We specialise in uPVC and Aluminium window and door repairs and have been setting the standard 1991!

We operate in all LE and CV postcodes, with friendly and highly experienced engineers.

We take pride in our appearance and behaviour when working in your home.
Shoe covers, dust sheets and a smile are as standard with The Window Doctor.

>> Booking appointments is available 24/7 online <<
Go to.... www.thewindowdoctorltd.com

* We don't fit new windows and doors, so you'll never be up sold. *

Check out our Google reviews (copy this link) -
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And Trustpilot reviews (copy this link) -https://uk.trustpilot.com/review/thewindowdoctorltd.com

What we do

  • Glaziers

    • Double glazing repair
    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Aluminium Windows
    • Double glazed units
    • Stained glass
    • UPVC Windows
    • Window consultants
  • Doors

    • Door repairs
    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • UPVC doors
  • More Services

    • cat flap installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent Service
Customer Service
Quality
Value
A lot of windows in the house were drafty and so when I saw one of the vans I made a call to see what they could do. Right from the first call to book an appointment for an engineer visit till the job was completed, it was amazing how throughly professional the whole team was. As I was having all the hinges on 24 windows changed, they had originally booked two engineers to do the job but on the day four arrived. Carl, Jay, Allen & Diana were very professional and ensured that no damage or carpets were soiled. A lock on one window was not functioning but they never raised it and changed it at no extra cost. In today’s time no one does that. Thank you Carl, Jay, Allen and Diana.
Customer in Leicestershire Posted on 18/10/2025 , work completed 17/10/2025
Perfect
Customer Service
Quality
Value
I’m always cautious, even when reading positive reviews. But in this instance I was pleasantly surprised. I used the on line service for the Window Doctor in Leicester. The service from beginning to end was seemless. The appointment arranged, Carl, the service engineer, notified me in advance that he was on the way. On time and extremely polite. I had a number of areas of concern, windows blown, doors that wouldn’t lock in cold weather and seals that needed replacing. Carl was very good and allayed some unnecessary concerns. Depriving himself from some additional business. That’s always a positive with me. We agreed a price, and as promised two weeks later Carl was back completing all aspects of the service. Again on time. There were some challenges, especially with the doors, it was apparent, right from the start, he wasn’t leaving until he’d sorted the doors to his satisfaction. It’s okay, was not good enough in his mind. I wouldn’t hesitate to use this service again.
Customer in Leicestershire Posted on 13/10/2025 , work completed 08/10/2025
Fantastic
Customer Service
Quality
Value
Hi Our engineer Karl explained everything as he surveyed and gave us a price to which I verbally agreed and did the job perfectly well To say we happy with the service is a understatement Well done
Customer in Leicestershire Posted on 30/09/2025 , work completed 30/09/2025
GOOD JOB
Customer Service
Quality
Value
We had a broken hinge on bathroom window so window would not close. Contacted Dr Window on line and made appointment for Thursday 25th September 2025 between 12.00 and 16.30. I was kept informed by text from this company every step of the way. Eddie (workman) who repaired the window was friendly, presentable and did a really good job. I would certainly use this company again.
Customer in Warwickshire Posted on 27/09/2025 , work completed 25/09/2025
repair to window
Customer Service
Quality
Value
could not open our window. called the window doctor to give us a quote, which they did. they came out to fix the window at the arranged date and time. they worked quickly and did a satisfactory job. were very helpful. Carl & Alex I believe.
Customer in Leicestershire Posted on 26/09/2025 , work completed 17/09/2025
Door repair
Customer Service
Quality
Value
From my initial phone call through to the work being completed by Jay we found the company offered a very professional, efficient & friendly service. We would definitely recommend & use The Window Doctor again.
Customer in West Midlands Posted on 26/09/2025 , work completed 25/09/2025
This is the second d time that we have had the window dr
Customer Service
Quality
Value
Brilliant, reliable, friendly, prompt, and do a professional job always Thank you Eddie
Customer in Posted on 23/09/2025 , work completed 23/09/2025
Broken hinge
Customer Service
Quality
Value
I didn't realise a window repair service was available until I saw the Window Doctors van outside a neighbors and was expecting to have to replace the whole window. Thankfully Eddie from WD visited and gave me a price which I thought very reasonable and agreed for the work to be done. Eddie returned about 10 days later and in less than 30 minutes had removed the window, replaced the hinges and refitted it taking great care to make sure the closure had a good seal. I will use Window Doctors again if I need to and highly recommend them to anyone with window and door issues.
Customer in North Northamptonshire Posted on 23/09/2025 , work completed 19/09/2025
Excellent
Customer Service
Quality
Value
From phoning for the first time through having a member of staff measure up to finally Eddie their fitter/engineer fitting the glass. All were extremely professional and helpful. Eddie was smart my and professionally dressed,efficiency and polite. The whole process takes you back to when things like service matters a rare thing unfortunately these days. On top of that they were very reasonably priced. Would I use them again and recommend them? Hell Yes !
Customer in Leicestershire Posted on 19/09/2025 , work completed 15/09/2025
Windows all ok
Customer Service
Quality
Value
Workmen left an old window pane and a roll of insulation tape in my garden, but other than that, the service provided was all good.
Customer in Leicestershire Posted on 08/09/2025 , work completed 04/09/2025
The trader replied (on 29/09/2025)
Thank you for taking the time to provide this feedback. We are very sorry that our usual level of service was not provided during our visit. If you would like to contact the office to provide more details, we will ensure this does not happen again. Please accept our sincere apologies for this inconvenience. Kind regards, The Window Doctor Team