The Window Doctor Care & Repair Service Ltd.

A lot of windows in the house were drafty and so when I saw one of the vans I made a call to see what they could do. Right from the first call to book an appointment for an engineer visit till the job was completed, it was amazing how throughly professional the whole team was. As I was having all the hinges on 24 windows changed, they had originally booked two engineers to do the job but on the day four arrived. Carl, Jay, Allen & Diana were very professional and ensured that no damage or carpets were soiled. A lock on one window was not functioning but they never raised it and changed it at no extra cost. In today’s time no one does that. Thank you Carl, Jay, Allen and Diana.

I’m always cautious, even when reading positive reviews. But in this instance I was pleasantly surprised. I used the on line service for the Window Doctor in Leicester. The service from beginning to end was seemless. The appointment arranged, Carl, the service engineer, notified me in advance that he was on the way. On time and extremely polite. I had a number of areas of concern, windows blown, doors that wouldn’t lock in cold weather and seals that needed replacing. Carl was very good and allayed some unnecessary concerns. Depriving himself from some additional business. That’s always a positive with me. We agreed a price, and as promised two weeks later Carl was back completing all aspects of the service. Again on time. There were some challenges, especially with the doors, it was apparent, right from the start, he wasn’t leaving until he’d sorted the doors to his satisfaction. It’s okay, was not good enough in his mind. I wouldn’t hesitate to use this service again.

Hi Our engineer Karl explained everything as he surveyed and gave us a price to which I verbally agreed and did the job perfectly well To say we happy with the service is a understatement Well done

We had a broken hinge on bathroom window so window would not close. Contacted Dr Window on line and made appointment for Thursday 25th September 2025 between 12.00 and 16.30. I was kept informed by text from this company every step of the way. Eddie (workman) who repaired the window was friendly, presentable and did a really good job. I would certainly use this company again.

could not open our window. called the window doctor to give us a quote, which they did. they came out to fix the window at the arranged date and time. they worked quickly and did a satisfactory job. were very helpful. Carl & Alex I believe.

From my initial phone call through to the work being completed by Jay we found the company offered a very professional, efficient & friendly service. We would definitely recommend & use The Window Doctor again.

Brilliant, reliable, friendly, prompt, and do a professional job always Thank you Eddie

I didn't realise a window repair service was available until I saw the Window Doctors van outside a neighbors and was expecting to have to replace the whole window. Thankfully Eddie from WD visited and gave me a price which I thought very reasonable and agreed for the work to be done. Eddie returned about 10 days later and in less than 30 minutes had removed the window, replaced the hinges and refitted it taking great care to make sure the closure had a good seal. I will use Window Doctors again if I need to and highly recommend them to anyone with window and door issues.

From phoning for the first time through having a member of staff measure up to finally Eddie their fitter/engineer fitting the glass. All were extremely professional and helpful. Eddie was smart my and professionally dressed,efficiency and polite. The whole process takes you back to when things like service matters a rare thing unfortunately these days. On top of that they were very reasonably priced. Would I use them again and recommend them? Hell Yes !

Workmen left an old window pane and a roll of insulation tape in my garden, but other than that, the service provided was all good.