Endorsed by Which?

The Window Doctor Care & Repair Service Ltd.

5.0

6 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are the Midlands' No. 1 Window Repair, Door Repair, and Glass Unit Replacement Specialists.

We specialise in uPVC and Aluminium window and door repairs and have been leading the field since 1991!

We operate in all LE and CV postcodes, with friendly and highly experienced engineers.
We take pride in our appearance and behaviour when working in your home. Shoe covers, dust sheets and a smile are as standard with The Window Doctor.

Booking appointments is available 24/7 online at:
www.thewindowdoctorltd.com

We don't fit new windows and doors, so you'll never be up sold.

What we do

  • Glaziers

    • Double glazing repair
    • Glass boarding up and replacement
    • Replacement window services and repairs
  • Doors

    • Door repairs
  • More Services

    • cat flap installation

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
6 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Endorsement Reference
Customer Service
Quality
Value
I had a window replacement in the kitchen. The window replacement was easy with no disruption and professional. Really great job provided by the team. Great service. Thank you
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 24/04/2025
Endorsement Reference
Customer Service
Quality
Value
Repairs to UPVC French doors, including fixing failed door catches, replacing both locks, re hanging the doors so they were level and sealed against the frame when closed. Happy to recommend to other Hinckley households. Easy to contact via their website and arrange a home visit for a no obligation quote. First visit, they quickly assessed the damage and talked through various options, then supplied a same day detailed quote (in writing, via email). Once quote approved online, they were quick to source the spare parts and book in the repair. Carl was professional, tidy, dog friendly, did exactly what was quoted for. Good to know they're close by should we ever need them again.
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 21/03/2025
Endorsement Reference
Customer Service
Quality
Value
I had 3 windows that have lost the seal and needed replacing i contacted the window doctor i had a representative come measured all the windows gave me a price within a couple of minutes i was so surprised because one of the windows was very big within a couple of days i had a call and a date was fixed and the work was carried out out to a high standard i found the whole experience easy and very professional i would recommend this company to my family and friends and anyone who wants a professional job and i must say they cleaned up afterwards and cleaned the windows as well i will be sure to use these again if i need to
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 25/03/2025
Endorsement Reference
Customer Service
Quality
Value
Work carried out was to replace window brackets on all windows. Replace window locks, replace glass on french door. Quote was very reasonable and service was very professional from the first contact, to receiving quote and fitment. The window fitters were polite and respectful of my property and cleaned up after the job was completed. The ladies who dealt with my calls were helpful and my appointment was booked at earliest convenience. I would definately recommend this company.
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 15/05/2025
Endorsement Reference
Customer Service
Quality
Value
I had some glass replaced in both my front and back door by another window repair company. This lead to both doors being out of line and I was unable to close my backdoor. I called the window doctor to have a look at the issue with my back door and repair if possible. They explained why the door would not close and was because the door was not aligned with the glass not being packed in the corners. This was ratified fixing the back door. They also looked at the front door which had the same issue.
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 31/03/2025
Endorsement Reference
Customer Service
Quality
Value
After a bad experience with the original installer of our windows, we were left with 23 windows that didn't seal... for 7 years! We struggled to find anyone to come and help us with this as the original company repeatedly failed to rectify their many mistakes, and hid away from any further contact. James visited to inspect and quote for the job, and we instantly got a good feeling that there was light at the end of the tunnel. It was a big and tricky job carried out over two full days, not long after we had agreed a price for the work, which included a replacement hinge for an external door. Carl, Eddie and also briefly Alan, resolved the problems with friendliness, hard work, care and efficiency. To say impressed is an understatement. Something we've been forced to live with for 7 years, has been professionally resolved in 2 days. The relief and peace I'm feeling after this work was carried out are amazing feelings. I cannot recommend this company enough for any work on your windows and doors. You will be looked after by a professional company that delivers what they say they will
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 02/06/2025