Theplumbers.org (UK) Ltd

Completely changed how my bathroom looks , now I actually feel Good about guests using my restroom. Quality work and precision done , also really nice and easy going people to work with , they seemed really trustworthy If I had more bathrooms I would definitely call them over to do my other ones All in all 10/10 service

The team from theplumbers.org really came through and saved the s after we were left in the lurch by another plumber we’d found on this site, who had deinstalled our shower and then disappeared never to be seen again without installing the new one. I’ve found this team to be super responsive and ready to help get jobs sorted promptly and tidily, I’m booking in to use them again on a bigger job!

I've used the TheplumbersOrg since 2014 when they replaced my old boiler and have serviced it ever since. On this occasion I had 4 different problems which all turned out to be slightly more complicated than initially expected. Everything was done extremely well, including a return visit with alternative parts, and I'm very happy with the service quality and finished result.

Contacted Co and arranged appointment- Plumber(Carlo) arrived on time knowledgeable, friendly and helpful- diagnosed problem after various tests. Arranged further appointment 5 days later to repair problem- Different Plumber (Hayden) timely arrival, friendly and knowledgeable, undertook necessary repair, and problem resolved- happy with outcome😊

Second time of using this company. First time I had a new gas hob fitted by Hayden. All good. Second time I had a new outside tap fitted. Unfortunately a new kitchen tap had to be fitted also. The young man who’s name was Carlos, explained the tap I had was too new to be leaking, so was faulty. He went above and beyond for me. Contacted Amazon. Got me an immediate refund. Then went and bought me a new tap and fitted it. I was charged just half hour longer. Both young men were delightful. I can’t recommend this company enough and have already given the name to many of my friends. Well done.

Responsive on enquiry. Time booked for two plumber job. Arrived on time. Work carried out efficiently and with courtesy. Just what was required

The.plumbers.org did renovation work for a bathroom, a shower room and a toilet, installation of a new boiler, and (supposedly) to bleed all the radiators in Jan 2024. Multiple DEFECTS occurred after they returned the house to me, which included WATER LEAKS from every single wet room that they renovated. 1ST LEAK was from the basin in the shower room. 2nd LEAK from the bathroom that flooded the ceiling underneath. The builder Bradley returned and couldn’t find the leak, and my friend found the leak and repaired it for me instead. 3rd LEAK was caused by residual water from the shower room as they cut the pipe during renovation, which then they decided to cut a hole in the ceiling to investigate, but they refused to take any responsibility for the damage they caused to the ceiling. 4th LEAK was from a basin waste pipe in the toilet. This shows absolute incompetence of the plumbers having caused multiple water leaks within 6 months of renovation. Other defects included constant low boiler pressure caused by a faulty newly installed radiator and a leaking radiator valve in one of the existing radiators. Exposed wires, light and fan switches, unacceptable wall damage, unfinished ceiling light, cracked tile, and substandard silicone waterproof application. Lastly, due to carelessness of the builders, they cracked the shower tray as they were replacing the shower door.

We have been renovating a two-bedroom flat, which was damaged by a major water leak last year. The Plumbers.Org offered a comprehensive schedule of work, including electrics troubleshooting and rewiring, floor lifting, new bathroom fitting, damaged walls repairs, painting and waterproofing outside walls. The scope and schedule were flexible due to new issues being discovered during the work and us asking for additional work to be done. The Plumbers.Org were very helpful and willing to assist in all circumstances, the works were completed very professionally to our full satisfaction. The major advantage for us was that all works were done through same company with single point of contact.

After our electrics were damaged by a leaking roof, we required extensive troubleshooting and rewiring. Doing these major works, we decided to upgrade at the same time our remaining electrics by installing additional plugs and dimmer switches in all rooms. The Plumbers Org electrician was very thorough, knowledgeable and with great attention to detail. He was very helpful and friendly, real pleasure to work with. The difficult and complex job was done perfectly.

Very friendly and helpful staff provided their efficient service professionally. Completed all the work on the agreed time. Accommodated our needs and was very polite and sincere. Always explained the tasks they were going to do and gave consideration for our safety. Completed putting a raised toilet with bidet and walk-in shower with grab handles. Excellent work i value their work and friendly approach.

Lovely company to deal with. Turned up on time, friendly engineer, was efficient, good price, very nice customer service too.

I originally called them to fix a leaking shower. The engineer was both courteous and helpful, establishing that the tiling was falling off. We decided to have a complete new shower room with cabinet and toilet. Fred Keanoy came round and similarly impressed with his summation of what were the alternatives. The work had to be delayed because of Christmas. The two engineers were efficient and helpful with their suggestions. We're very happy with their work and would use them again.

The team installed a brand new boiler in my flat. The previous boiler was an old one and needing replacing and Plumbers recommended a boiler which is top quality and much improved compared to the previous boiler. The communication was great; the job itself was quality; the team arrived on time and I would recommend Plumbers to anyone who requires a new boiler or anything involved with Plumbing.

I arranged for Theplumbers.org to change hot and cold water stopcocks for myself and some of my neighbours. Communication with Fred prior to the works commencing and whilst he and his team were on site was excellent. The works were completed on 2 consecutive days. The easier cold water stopcocks were changed on day 1, which then allowed them to fully plan the more difficult hot water stopcock replacements the following day. The hot water had to be shut off for the whole block, making this a time sensitive job. Fred and his team arrived early to set up and were very well organised on both days. Some of the stopcocks were extremely difficult to remove due to their age and location. They remained positive throughout and worked as a team to complete all the works as quickly as possible. Their work is high quality and their hourly rate is very competitive. They are also a pleasure to work with. I will be using Theplumbers.org for all future works.

We had some urgent work that needed doing on our cooker, and some issues with our boiler. They arranged to come the very same day to work on our cooker, and very soon after for our boiler. They had a very pleasant manner, were super efficient, and gave us a clear explanation of what work was being carried out. Will definitely ask them again if we need more work done in the future.

We had multiple jobs for the kitchen and bathroom all carried out efficiently and professionally. Highly recommend.

Our issue was a leaking toilet system. One call to this organisation and a very personable young man attended the same day and took less than an hour to identify the problem., obtain the necessary spares and fit them. As a visually impaired octogenarian, i was both imopressed and grateful fo such swift and efficient service. When the need arises, we will certainly know where to call. Thank you for exceeding our expectation.

This company replaced two elements in our water boiler however it didn't resolve our issues and their communication is extremely bad. We received little answer to emails and calls made after the work was complete. An engineer turned up unexpected later but he told us that everything was working when it plainly wasn't. We never heard back from them since. Payment is due within 7 days but good luck getting anything resolved during that time if there is any issue. We will never do business with this company again.

On 17 November, night, my boiler busted there was no Central Heating or Hot Water. I checked error E118 on the internet and found that I should repressurize the system. I did it after several attempts. Then there was an error E133. The gas will not light up. On the morning of 18/11/21, I called 24-7TT PLUMBING & HEATING. No contact. Then I called THEPLUMBERS.ORG(K)LTD. I was told, an engineer will attend on 19 Nov, We had no hot water requested the engineer attend today. The engineer arrived afternoon. He did not adhere to Covid-19 rules (masks). He had no clue, he kept on his phone. Failed to turn on the gas. Error E133 would disappear. Instead, he asked me to contact BAXI. He said that the boiler was under guarantee. He said that there was a water leak. He took photos and left. I had passed the details of the card over his phone. I contacted another plumber at the mosque and he said that I should check the yellow knob at the bottom of the boiler. I came home and checked. I put the Gas ON and the boiler fired, there was HOT WATER. I sent an email to PLUMBER.ORG and told them that to refund my money. I was not going to pay just for the so-called engineer who attended the premises and who did not know how to turn on the Gas tap and get the HOT WATER. I canceled the later call-out to repair the leaking pipes. THEPLUMBER.ORG(UK)LTD took the money just because a man (so-called engineer) attended the premises. He gave no satisfaction. Now I have HOT WATER but no CENTRAL HEATING.

I had Theplumbers.org(UK) do an annual boiler inspection, and a bit of work on the boiler that was needed as a result. The work was scheduled as promptly as possible, and for both visits, the engineers were friendly, efficient and professional. The repair estimate was clear and the work carried out in accordance with the agreed estimate. Excellent service!

Called the plumber.org last minute for a electric cert that I needed done urgently! They had it done on the day and issued me the cert. Very professional definitely recommend.

We had a mixer tap in our kitchen sink replaced, and a basin drainage plug replaced in a bathroom - both jobs done really efficiently and quickly, by a friendly, knowledgeable and efficient plumber. These were not large jobs, by any means, but they needed doing and were carried out promptly and politely, with good pre-appointment notices and well-handled billing arrangements. The plumber who called offered us good advice about another issue connected to the bathroom plumbing, but without incurring any cost by spending more time at our premises than was necessary. I would recommend this company for internal plumbing needs. I will now ask them to quote on renewing part of my central heating system (new radiator installation, etc) as I know they do excellent work.

I cannot recommend this team more and I am delighted with my new bathroom! Fred, Bradley, Jamie, Frazer and Jason were all friendly and polite. They kept me informed about progress and what would happen each day, and they tidied up at the end of each day too. All work has been carried out to a high standard and on time. I think my bathroom looks very smart now!

Our boiler decided to break down one week before I was due to give birth – timing could not have been worse! Fred, Hayden and the team were truly exceptional - they understood the urgency with replacing our boiler, were excellent communicators and did a very professional and high quality job. Thank you Fred and team for the amazing service – we have never been so happy to have hot water!! We would definitely use theplumbers.org again and cannot recommend them highly enough.

I contacted Fred to have my whole shower unit replaced, as my last contractor a couple of years ago made a complete mess of it and left us traumatized! I had a bit of tight deadline as I was due to have foot surgery and needed the shower unit to be completed within three weeks. Fred popped in and checked things and then gave me a quote within a few days. His team came in within a couple of weeks to do the work. They were super, professional and efficient. The company has a system of payment in three stages, which gives you complete peace of mind that you still have some control to make sure the work is carried out to your satisfaction, instead of paying all of the money upfront. They did a great job, replaced the shower tray and screen with white gloss panels on the walls of the unit (which was the quicker option, given my time frame!) . Good solid and sturdy job...a relief after my previous horror from a cowboy! Now, four weeks on I am extremely happy with my new shower unit and I would be happy to recommend Fred and his team to anyone. Thanks very much guys for sorting it all out so efficiently!