Excellent service & support
Used these guys for help to install new shower & tray. Really excellent support, on time, courteous guys and knew what they were doing. All round, very good indeed. Thank you.
Grahame in Surrey
Posted on 30/06/2021
, work completed 22/06/2021
Recommended
Issues with boiler - sorted
I had ongoing issues with the valves and control unit of my boiler (heating & hot water) due to another plumber uncompleted work. Fred at The Plumbers came recommended by a neighbour and he didn't disappoint. Prompt answer first thing in the morning, I had a very professional plumber arriving early afternoon and all was sorted within an hour. The seamless online payment process was also very easy and secure. I will definitely use The Plumbers again.
Francesco in Greater London
Posted on 31/05/2021
, work completed 20/05/2021
Recommended
Impressive all the way from first contact to completion of work
I wanted to replace a defective bathroom fan with something quieter, to replace fluorescent tubes with led lights, and check a light switch. I wanted my son not to be disturbed during his morning zoom course and they were flexible in coming up with a time that suited us all. This took a few emails and I was impressed by their prompt replies. The electrician arrived exactly when he said he would. He worked very efficiently, quickly, and quietly. We are very happy with the fan they provided- much better than the old one had ever been and the lights are good too. We shall certainly call them again if we need any other work.
Richard in Greater London
Posted on 11/05/2021
, work completed 21/04/2021
Recommended
Another job well done!
I called ThePlumbers.Org to check my circuit after I lost power. They got back to me really quickly and sent an electrician to check everything. All good! Very responsive service 👍
Customer in Greater London
Posted on 22/03/2021
, work completed 15/03/2021
Recommended
New boiler installation
I needed a new boiler and the team did a great job installing it at short notice. They are polite and helpful and I will definitely use them again for future work.
Customer in Greater London
Posted on 27/12/2020
, work completed 22/12/2020
Recommended
Good work in an emergency
Our boiler packed up and after calling lots of plumbers who couldn't come that day, finally contacted Theplumbers.org who squeezed in a visit to us that afternoon to see what the problem was. The problem unfortunately was a boiler that had to be turned off for safety reasons, and needed replacing. Theplumbers.org got in a like for like replacement boiler as soon as they could (took a day for supplier to supply), and did some tricky flue work (had to open ceiling as there were no access hatches). It was an expensive job but we needed the work done asap and we didn't have time to get other quotes. The team were all very good, friendly and responsible during covid restrictions and worked well and responsibly. Work was very good and, as plasterwork had to be cut through, cleaned up the premises as much as they could (dust will go everywhere). I'd certainly use them again.
Customer in Greater London
Posted on 17/12/2020
, work completed 11/12/2020
Recommended
Great company, would use them again
I was really pleased with the service from this company. The plumbers are friendly, polite and professional and did a great job of repairing my boiler when it suddenly stopped working. I found their prices to be very reasonable and would happily recommend them to others.
Customer in Greater London
Posted on 12/12/2020
, work completed 11/12/2020
Recommended
Bath fitted
New bath fitted, with fitted shower and shower glass; wall retiled. Pleasant, efficient people who did a good job with no fuss.
Customer in Greater London
Posted on 06/11/2020
, work completed 05/11/2020
Recommended
Blocked pipe from washing machine outlet
Plumber named Hayden arrive on the dot of 0800. Neatly dressed, polite, articulate and knew how to solve the problem. He tested the outflow and all seemed to work OK. Unfortunately when we put a load of washing on it was not draining as well as the test. We contacted Hayden and he returned later on that day and poured sulphuric acid down the outlet to clear the blockage. The second load of washing went OK with a very minor back flow. We would recommend this company to anyone who values prompt and honest service.
Customer in Greater London
Posted on 05/11/2020
, work completed 30/10/2020
Recommended
Good, quick, reliable
Pleasant, friendly worker
Louise, Middlesex
Posted on 14/07/2020
, work completed 07/07/2020
Recommended
My review
Good with distance for virus. Tricky as taking all the calls.
Micaela, London
Posted on 07/04/2020
, work completed 07/04/2020
Recommended
External pipe work
Excellent response and scheduled work in promptly. Worked hard in the rain to do technical work to change sections to straighten an external soil pipe.
Customer in Greater London
Posted on 05/03/2020
, work completed 01/03/2020
Recommended
Excellent plumber but eye watering invoice
Carlo did an excellent job getting my Central Heating system back up and running - definitely top marks here. However, the invoice was far far more than I expected. A relatively simple replacement 3 port valve (Honeywell code V4073A1039) was costed at £240, including VAT. However, a simple search indicated that the current non-trade price for this specific item is less than £80. I contacted ThePlumbers.org about this but they decided to ignore my very polite query. The labour costs for this work was £780 for five hours on site (two visits: the first visit of 4 hours and the second for one hour) and so the total cost for this repair was £1,020. Quite eye watering!
Customer in Greater London
Posted on 26/02/2020
, work completed 07/02/2020
Another great job completed
I had a few niggling plumbing jobs that needed to be done so I had the plumbers come back again (I previously had a beautiful shower room designed and installed by the team) so,they fitted new radiator valves, new taps, a drip and a new waste system for the bathroom, again all without a grumble and with quiet efficiency... thanks team!
Customer in Greater London
Posted on 20/01/2020
, work completed 10/12/2019
Recommended
Excellent company that has a family feel to it
I have used them 3 times 1st. Radiator change. 2nd full bathroom retif. 3rd tap change. They are friendly, tidy, professional and go beyond expectations s to help ( went and bought me a tap to fit my system and drove miles away to pick up bathroom tiles) whilst they may not be the cheapest I feel you get what you pay for. Quality.
Customer in Greater London
Posted on 21/12/2019
, work completed 13/03/2019
Recommended
Creative, reliable and tidy
Brilliant work done installing a twin head Power and Rain-Head shower unit and tiling. The detail of work done on the very fiddly tiling was exceptional. Will happily use them again,everyone was helpful, friendly and very tidy.
Customer in Greater London
Posted on 08/10/2019
, work completed 17/09/2019
Recommended
Replace shower bar/head
Brilliant work by Carlo, very quick and efficient. Many thanks, will definitely recommend.
E, London
Posted on 17/07/2019
, work completed 17/07/2019
Recommended
Prompt, professional, lovely
Lovely, lovely chap! Friendly, professional and quick to solve our issue. Highly recommend! Thank you Carlo!
Megan, Middlesex
Posted on 25/03/2019
, work completed 25/03/2019
Recommended
Replacement shower & shower screen
Punctual, tidy and polite, no complaints from me will happily use again.
Richard, Middlesex
Posted on 14/02/2019
, work completed 14/02/2019
Recommended
Increased charges
The plumber arrived on time and completed the work, tidying up nicely afterwards. My mistake was not asking their charges. Last April, they charged £79 / hr and I was expecting a small increase but 8 months later, the charge was £120 / hr + VAT.... rounded up to the next hour. Would recommend if desperate
Customer in Greater London
Posted on 11/02/2019
, work completed 31/01/2019
Very happy recommend to everyone
Very friendly and efficient team , fixed new boiler ,set up and showed me how to use , cleaned area was very helpful also beat price I got quoted before hand , so very happy many thanks
Customer in Greater London
Posted on 08/01/2019
, work completed 27/12/2018
Recommended
Brilliant job
Very good service - lots of attention to detail. Carlo arrived promptly, did a great job, cleaned up afterwards and was very polite and helpful. Definitely recommendation.
Janine, Middlesex
Posted on 07/01/2019
, work completed 07/01/2019
Recommended
Fixed toilet
Loga, London
Posted on 12/12/2018
, work completed 12/12/2018
Recommended
Fantastic job
Arrived early, very polite, fixed all the problems. Will definitely call again.
Which? Trusted Traders Consumer
Posted on 29/10/2018
, work completed 29/10/2018
Recommended
My review
Fred was great. Found the problem right away.
Jennifer, Surrey
Posted on 27/09/2018
, work completed 27/09/2018
Recommended