Third Eye Installation Systems Ltd

Once again Third Eye Engineers undertook their work in a very professional manner and more importantly less disruption to our household, and again where they were working removed any rubbish created. I have no hesitation in recommending Third Eye as a company

At the beginning of the year we decided to upgrade our old Third Eye alarm system and spoke to Ollie and Mark about what system to go for. We decided to opt for a new Pyronix wireless system together with Pyronix battery cameras. The install was carried out in January and was completed within one day. When finished we were given a thorough walk through on how everything worked, and when Ollie left we felt very comfortable about using it. I couldn't recommend Third Eye highly enough and was very impressed with everyone I spoke to during the process. They couldn't have been more helpful and knowledgeable ...... I was very impressed.

This company is great I found them extremely professional, knowledgeable and prompt. They sent an engineer out to us to service our alarm and he was able to service and resolve any issue with great care. I would highly recommend third eye installation systems and will definitely use them in the future.

Excellent family firm that thoroughly deserve their great reviews. Found them on here and very happy to be another very satisfied customer. Just had a burglar alarm installed by them and they did a superb job. Really recommend. Know exactly what they’re doing. Friendly, immensely professional and really good price.

We've been using 3rd Eye for several years to service the alarm they fitted. Good communication, friendly and polite service engineers. Will continue to use them every year.

We have used Third Eye for our alarm system for many years. They are always efficient and polite when they come to check the alarm. If we ever have an issue they are responsive and have usually been able to solve the issue immediately over the phone.

We were unsure what we wanted. Oliver gave us sound advice and Alex put the system in. Everything was professionally executed. We got training on how to set the system in house and via the app.

I did a lot of research before deciding to transfer our security management to Third Eye Installation Systems, having received poor service from a previous provider. From the outset Third Eye Installation Systems have been fair, transparent and reliable. The engineers who have visited have all been employed by the company (as opposed to sub-contractors) and have been knowledgeable and efficient.

Speedy and responsive service, didn't try to oversell package that was very competitive. Installer polite, respectful, informative and helpful. Aftersales service similarly helpful, same day response to queries.

The alarm system for a ground floor flat consisted of room motion sensors and window/door vibration sensors. We were advised to go for a wired system as the flat was being completely renovated. We were assured that the Pyronix motion sensors were 'pet friendly' so would not be set off by a cat moving around. However this is not correct and even after installing scan limiters and reducing the sensitivity of the IR motion sensors, the cat still sets them off when it jumps onto a window ledge or a table. We now have to rely on only the vibration sensors for the alarm. The wired motion sensors have very bright led lights which flash all the time. Third Eye did come back to disable the flashing. On the whole Third Eye were quite responsive and came back a few of times to set up wifi which was not available at the time of installation, to disable flashing of sensors, and to try and make the sensors more pet friendly. Overall we have wasted quite a lot of money on wiring and installing motion sensors which cannot be used. I think the Pyronix alarm system is good but be wary of motion sensors if you have pets. My recommendation is borderline as I think we should have been warned that motion sensors probably will not be suitable.