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Third Eye Installation Systems Ltd

4.8

334 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

It is now more than 9 years since we moved to Whetstone office/showroom. We welcome customers to call in and meet our helpful and experienced staff to view our alarm and CCTV systems. As an NSI NACOSS Gold accredited, insurance approved company, Third Eye Installation Systems can install, repair, upgrade and maintain security systems for your home and business. We install wireless and hardwired, Grade 2 and Grade 3 systems and our maintenance and consumable costs are highly competitive. The alarm can be controlled by an App or you can be monitored 24/7, with or without Police response. We are highly experienced in Alarms, CCTV, access control, door entry and video/phone entry systems – no need to open your front door to strangers! We offer FREE survey of your property to give a tailor made written quotation. We have all relevant insurances in place and our Engineers are fully trained and security vetted. Give us call NOW - 0208 368 1080

Burglar alarm
CCTV
Door entry
Intercom systems

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems

  • Alarm and security equipment installers

    • Alarm installation
    • Door entry systems
    • CCTV installation
    • Access control
    • Security activities

  • Handyman and home maintenance services

  • More Services

    • intruder alarms
    • home security
    • access control
    • cctv

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
334 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Recommended

Recommended

by 100% of customers
Sort by
Fantastic!
Customer Service
Quality
Value
Lewis did a fantastic job, was very informative and knowledgeable. He explained everything really well. Lewis was an exceptionally nice person with an extremely good manner with people. Thank you!
Catherine, London Posted on 04/10/2016 , work completed 04/10/2016
Recommended
The trader replied (on 11/10/2016)
Thank you so very much for the lovely review. We are so pleased to hear that Lewis met your requirements and agree he has a very good manner with people; we are proud of that and going the extra mile for our customers. Thank you again.
Prompt and professional.
Customer Service
Quality
Value
I couldn't have asked for a better service. Both Ben and Oliver were extremely thorough and went through everything until I was 100% happy. Both professional, and it was a pleasure having them in my home.
Joy, London Posted on 30/09/2016 , work completed 30/09/2016
Recommended
The trader replied (on 11/10/2016)
Fantastic review - thank you and wow! 100% happy. We expect our after sales service to also meet this high standard - thank you.
Very friendly and professional.
Customer Service
Quality
Value
We had an old alarm replaced, and all was done professionally and quickly. I can highly recommend Third Eye.
Kimberley, London Posted on 29/09/2016 , work completed 29/09/2016
Recommended
The trader replied (on 22/11/2016)
Thank you for your very kind words - we aim to be professional at all times. We appreciate all personal recommendations - thank you.
Excellent
Customer Service
Quality
Value
Lewis was great, informative offering different options, the work was carried out punctually and tidily , I am very please with the work
C Johnson Posted on 24/09/2016 , work completed 24/09/2016
Recommended
The trader replied (on 26/09/2016)
Great to hear that our Engineer was able to give you all the information about your installation and that you are happy with our work. Third Eye Installation Systems is now keeping a secure EYE on your property!
Fantastic service
Customer Service
Quality
Value
Great sales service. Engineer - prompt and provided an excellent service, Informative and friendly. Thanks Lewis!
Dayan, London Posted on 14/09/2016 , work completed 14/09/2016
Recommended
The trader replied (on 07/10/2016)
Great to hear Lewis offering our high standard service - thanks for the feedback.
Excellent job
Customer Service
Quality
Value
Arrived on time. Kept me informed every step of the way. Very polite. Job done in a timely manner left areas clean. Very happy & will recommend.
Colin, London Posted on 14/09/2016 , work completed 14/09/2016
Recommended
The trader replied (on 07/10/2016)
Thank you Colin - glad to hear the Engineer cleaned up! Also, please do recommend us to friends and family and remember we can takeover existing alarms too!
Ten out of ten
Customer Service
Quality
Value
Superb Kit. Very professional company and installation. All round extremely pleased.
Very Happy Customer Posted on 13/09/2016 , work completed 13/09/2016
Recommended
The trader replied (on 04/10/2016)
We only use the award winning Pyronix alarm system which has proved to be extremely reliable over the years - glad you approve!
Amazing job
Customer Service
Quality
Value
Lewis worked very professionally with care and consideration. Nice and polite, efficient and very tidy!
Andrea, Herts Posted on 12/09/2016 , work completed 12/09/2016
Recommended
The trader replied (on 07/10/2016)
What a lovely review which speaks volumes about our Engineers!
Excellent work
Customer Service
Quality
Value
Lewis arrived on time, 8:25am. He was polite, friendly, courteous and professional. He explained things clearly. He consulted about where to locate alarm sensors and siren boxes. He tidied up. An excellent job by a very nice young man.
Deloris, London Posted on 06/09/2016 , work completed 06/09/2016
Recommended
The trader replied (on 07/10/2016)
So good to hear our Engineer doing an "excellent" job - thank you so much for the feedback, it really is appreciated.
Great job
Customer Service
Quality
Value
Work carried out very efficiently, very tidy, demonstration very clear and thorough. Nice guy!
Andrew, Hertfordshire Posted on 26/08/2016 , work completed 26/08/2016
Recommended
The trader replied (on 07/10/2016)
Glad to hear it! Thanks for the kind words.
Excellent service
Customer Service
Quality
Value
Lewis installed our alarm system today - he was incredibly helpful, took his time to explain everything to me thoroughly and ensured I was happy with the locations of all the devices. He's very knowledgeable & professional. I'd definitely recommend to friends.
Clare, London Posted on 25/08/2016 , work completed 25/08/2016
Recommended
The trader replied (on 04/10/2016)
Thank you so much for your kind words; we are pleased to hear that our Engineer, Lewis, was helpful and please do recommend us to your friends and family - thank you so much!
Very professional
Customer Service
Quality
Value
Very pleased with service offered and efficient completion of the installation. Would recommend this company to others.
Christopher, London Posted on 19/08/2016 , work completed 19/08/2016
Recommended
The trader replied (on 15/09/2016)
We would love it if you could recommend us to others please! Personal recommendation is worth its weight in gold and we get a lot of new customer this way - thanks for the review.
Fantastic Service
Customer Service
Quality
Value
Very impressed with service from quote, order & installation. Professional, reliable and helpful. Would highly recommend.
Louise, London Posted on 17/08/2016 , work completed 17/08/2016
Recommended
The trader replied (on 15/09/2016)
Thank you for your lovely review. We are so pleased to hear that you have received a good service from start to finish.
Great job
Customer Service
Quality
Value
Trader came promptly and on time. He has been very professional and patient whilst servicing and explaining how our system works. I wouldn't hesitate using the same trader to re-service or install a new system in the future.
Fumiyo, London Posted on 15/08/2016 , work completed 15/08/2016
Recommended
The trader replied (on 07/10/2016)
We are very happy to hear such positive review - thank you so much. We look forward to servicing the system in 12 months but in the meantime please recommend us to your friends and family, bearing in mind we can maintain an existing alarm as well as install new systems. We also install CCTV, door intercoms, access control, security lighting, safes, grilles, locks etc.
Superb from quote to install and support
Customer Service
Quality
Value
Of the vendors we invited to quote us, Third Eye were the only ones who actually gave us a demonstration of the security alarm and the sensors. Mark was by far the most thorough of all the vendors in surveying our home and did an absolutely fantastic job which gave a lot of confidence in the company. Every single question (of which we had perhaps far too many!) was patiently answered and explained in detail. The install itself (by Lewis) went without a single hitch and was very neat and tidy indeed. Finally a few days in, we had to use Third Eye's 24/7 phone support - they answered immediately and sorted out our question within a minute. Considering all the above you'd think they'd be the most expensive vendor in the area - we found their quote to be quite competitive. Can't recommended them enough.
Which? Trusted Traders Consumer Posted on 06/08/2016 , work completed 06/08/2016
Recommended
The trader replied (on 18/08/2016)
Wow! thank you so much for this comprehensive account of your experience with all departments within Third Eye - from the FREE site survey, to the FREE written Quote and queries resolved, to the Installation, and then the Out of Hours assistance - so happy to hear you positive comments which will be passed onto the whole team - thank you!
My Review
Customer Service
Quality
Value
Lewis worked in a professional manner, quick and efficient. Was very happy. Explained system thoroughly. Third eye system, very advanced system but still very easy to use.
Aimee, Hertfordshire Posted on 03/08/2016 , work completed 03/08/2016
Recommended
The trader replied (on 18/08/2016)
Glad to hear your lovely comments and that the system is easy to use - Great & thanks!
New install.
Customer Service
Quality
Value
Second time we have used third eye, great job.
Which? Trusted Traders Consumer Posted on 01/08/2016 , work completed 01/08/2016
Recommended
The trader replied (on 18/08/2016)
We were so good you came back - thank you!
Brilliant & amazing job
Customer Service
Quality
Value
Responded in extremely quick time scale. Well priced polite staff will recommend & use again. Excellent engineer & phone staff.
Gretchen, London Posted on 28/07/2016 , work completed 28/07/2016
Recommended
The trader replied (on 07/10/2016)
Thank you for your kind words. We are proud of all our staff who are all very helpful - from our office staff to our Engineers. We certainly give after sales service to our customers as their security is very important to us.
My Review
Customer Service
Quality
Value
Great job.
Michael, Hertfordshire Posted on 26/07/2016 , work completed 26/07/2016
Recommended
The trader replied (on 18/08/2016)
Great - thanks!
Easy & good
Customer Service
Quality
Value
Easy & good service. Tidy. Only feedback-took longer than told it would.
Amanda, London Posted on 23/07/2016 , work completed 23/07/2016
Recommended
Second time
Customer Service
Quality
Value
We used Third Eye at our old house and very happy to use again at new home. Recommending to all family and friends.
Which? Trusted Traders Consumer Posted on 21/07/2016 , work completed 21/07/2016
Recommended
The trader replied (on 18/08/2016)
Thank you so much! We get a lot of new customers through friends and family recommendations; we have done many installations both the parents' home and their (grown up) children's homes - as personal recommendation is the best - thanks again.
Excellent job!
Customer Service
Quality
Value
Lewis was fantastic, did an excellent job. Everything was explained by Lewis very well. Great job!
Nicola, Haringey Posted on 18/07/2016 , work completed 18/07/2016
Recommended
The trader replied (on 22/07/2016)
Another flattering Review for Lewis - so glad everything was clearly explained - thank you.
Excellent job/engineer!
Customer Service
Quality
Value
Very impressed with Third eye's service. Professional throughout. The engineer Lewis Thorpe was punctual, polite, accomodating and talked the system through in a clear and easy to understand manner. Would defnitely recommend based on the experience so far!
Christine, Hertfordshire Posted on 18/07/2016 , work completed 18/07/2016
Recommended
The trader replied (on 07/10/2016)
Personal recommendations are very important to us which is why we strive to ensure we meet our customers' individual requirements, from the initial sales enquiry, to the FREE site survey, to the written quotation and discussing all options, then the Engineers on site installing the security system and then the after sales service provided by our office and our Engineers who can be contacted 24/7. Thank you so much.
My Review
Customer Service
Quality
Value
Lewie was incredibly helpful and clear in his explanation and clearly very knowledgeable. I am really happy with third eye as my service provide.
Anne, London Posted on 18/07/2016 , work completed 18/07/2016
Recommended
The trader replied (on 18/08/2016)
Very happy to hear this - thank you so much.
Good job
Customer Service
Quality
Value
Prompt and professional service.
Graham, London Posted on 18/07/2016 , work completed 18/07/2016
Recommended
The trader replied (on 18/08/2016)
Thank you.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.