Thomas Roofing

Had issues with gutter overflow, Tony quickly sorted the issue and provided a quote. Work done quickly and efficiently. Would call him again.

Phoned Thomas Roofing and qsked for a quotation for a Velux Sun Pipe, Mike came to my home and did the survey, within less than a hour I had the quote, which I accepted. They phoned to arrange an installation date. On the due date they arrived on time and completed the works. Very clean and helpful team, installed in less than a day at the price quoted. would recommend 100%

Re-fixed flashing and cleared roof of moss. Fitted in flexibly with other work being done and finished speedily.

Tony and his 2 roofers replaced my flat roof on the back extension of my Victorian house. The work proved to be more extensive than initially thought requiring scaffolding, but Tony communicated well and the job was well done. I have since called Tony to look at various problems and he has been very willing to come out. He is a genuine guy who likes to be helpful.

I contacted this trader about a problem with my guttering. I left a message. He called me back within the hour, but did not know the nature of the job as he hadn’t listened to my message. His tone was very abrupt. However, he did say that he would inspect the guttering two days later and asked me to send a photo of the portion of the guttering that appeared to be the problem, which I duly did. I told him that I could not be at home but it was ok to visit. I hadn’t heard from him so the day after he had arranged his inspection I contacted him. He told me he wouldn’t do the job. He has a right not to take the job but once again he was abrupt to the point of rudeness. I think he could benefit from some training in customer relations.

We had two leaks on a roof and our builder (we were doing work at the time) could not find what the issue was. Being a member of Which? Local (at the time), I called Thomas roofing since he rated well on the site. I also called in a local building company my neighbours knew in order for their roofer to come in and check it out and in order to get two quotes. The latter wanted to make us pay for a survey to find out what the issues were first. I don't have an issue with that as such but he made us wait three weeks between his visit to review the roof and his offer to carry out a full survey. Tony was the most responsive. He found the issues right away, came in on time the day he said he would and fixed the roof here and there. The scaffolding company damaged slightly one of our gutters when removing the scaffold. I called Tony again and he came back right away to fix it, no question asked, no added fee. I would call him again for any roofing issues for sure.

April 2017 Mr Thomas came promptly to inspect a leak on my roof; changed two tiles, put mastic (or sealant) and recommended further work. I paid him promptly. However, he did not produce an estimate, did not return phone calls, was annoyed when I asked him to detail what he had done ("photos are enough; I shouldn't need to write an essay"). It is hard to comment on the quality; other roofers have not been complimentary about it - but I suppose that is standard, and I just don't know enough to judge for myself.