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Endorsed by Which? Trusted Traders

Thomas Roofing Limited

Profile thumb thomas roofing logo maroon
5.0

36 Reviews

Organisations and Awards

Jul 2020

About

Thomas Roofing is a family operated business, operating throughout Chester, North Wales, the Welsh Border Country, Cheshire, the Wirral and the entire North West. With over 20 years experience, we at Thomas Roofing take real pride in our work and strive to provide a service that is professional, reliable and delivered on time.

What we do

  • Roofers

    • Chimneys
    • Flat roofing
    • Lead work
    • Roof and skylights
    • Guttering, fascias and soffits
    • Cladding
    • Emergency roofing service
    • GRP roofer
    • Roof Light
    • Rubber roofing (EPDM)
  • Canopies

  • Plastering

    • Rendering
    • Skimming
    • Pebble dashing
    • Flat ceilings
    • Plastering
  • More Services

    • tiling
    • slate roofs
    • velux windows
    • torch on felt
    • gutter cleaning

Customer reviews

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5.0
36 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very responsive, great quality work
Customer Service
Quality
Value
Getting hold of roofers is hard, but Mike Thomas responded within in a day, came out quickly to look at our problem and then arranged promptly to sort it out. Some quite extensive roof works were required. Mike explained clearly what was required and why. The work was completed on the days scheduled and was done thoroughly and to a high quality. The communication throughout the process was very good.
Customer in Cheshire East Posted on 11/10/2021 , work completed 24/09/2021
The trader replied (on 14/10/2021)
Im glad to hear all is sorted now, no more issues. You know where we are if issues occur in the future.
Quick to quote and repair
Customer Service
Quality
Value
Mike came out to price the repairs on our roof and was extremely polite and reassuring. The quote provided was very reasonable and James in the office was a great help in answering questions about the job and providing the quote. Ryan and the lads that came to do the job took exactly the time estimated and the patio was totally cleared of waste afterward. All in all very happy with the job and already recommended this company to family members who need repairs.
Customer in Flintshire Posted on 08/10/2021 , work completed 28/09/2021
The trader replied (on 14/10/2021)
Thank you for the kind words, glad your all happy with the works. We appreciate the recommendation also that's very kind.
Flat rubber roof
Customer Service
Quality
Value
I can't recommend this company highly enough. My flat roof leaked badly during a significant downpour and the ceiling was looking like it was going to come crashing down at some point. Mike came immediately and his lads cut out the ceiling and removed the soaking wet and heavy insulation to make it safe for us. They then came back within a few days to fit a new rubber roof at a very reasonable price which looks significantly better. A very tidy job and very friendly and professional lads too. Thanks Mike!
Customer in Flintshire Posted on 05/10/2021 , work completed 09/06/2021
Excellent work
Customer Service
Quality
Value
We required replacement fascia boards and guttering. Work was completed to a very high standard. We were very happy with the service provided by Thomas Roofing throughout and would not hesitate to recommend them and use again if any further roofing work was needed in the future.
Customer in Flintshire Posted on 23/09/2021 , work completed 22/09/2021
The trader replied (on 14/10/2021)
Thank you for the kind words, any issues in the future you know where we are.
Excellent service and reliable
Customer Service
Quality
Value
We have used Thomas Roofing for the last five years since we moved into an older property. They have promptly sorted many different issues, from large and small leaks, to a whole re-roofing job on one part of the house. Their work has always been excellent, the lads on the job reliable and friendly, and the after-service care superb. After previous experiences with other firms, I wouldn’t use anyone else now.
Customer in Flintshire Posted on 08/09/2021 , work completed 07/09/2021
The trader replied (on 10/09/2021)
Thank you for the kind words, we always like to see familiar faces, and are always here when and if you need us.
Repair of flat roof
Customer Service
Quality
Value
This firm renewed the felting on the flat roof of my kitchen extension. They were clear about the timescale and dates. They came when arranged and did a neat and tidy job. They provide a 10-year guarantee. I would use them again and because they are good they get booked up well in advance.
Elizabeth in Merseyside Posted on 03/09/2021 , work completed 28/08/2021
The trader replied (on 07/09/2021)
Thank you, Elizabeth, such a pleasure to do work for, and you know where we are should you need us in the future.
Emergency Gable Repair
Customer Service
Quality
Value
We had used Thomas Roofing a few years ago to do some repair work and had to get them back to do some more in another area of the roof. Whilst they advised initially they were very busy and may not get to us for a while they fit us in when another job finished. The lads were polite, arrived very promptly and the work as the previous time was excellent. If the roof ever has additional issues they will be my first port of call
Chris in Flintshire Posted on 29/07/2021 , work completed 20/07/2021
The trader replied (on 07/09/2021)
Thank you Chris for the kind words. Our firm is always busy unfortunately for most people however we strive in trying to get to people who need work doing as soon as possible and get it done efficiently and to a high standard.
Excellent work and good communication
Customer Service
Quality
Value
Thomas Roofing removed our old Velux windows and replaced with Solar power windows with internal and external blinds. It was clear what the cost would be from the start, they quoted and requoted timely and efficiently because we kept changing our mind. They informed us timely on a delay due to product supply difficulties. (I checked to see that there was a general supply difficulty with these windows, which there was) . They came on the agreed due date; and I can provide no criticism what-so-ever concerning their manner, professionalism and quality of work. They (understandably because of the nature of the roof) broke a few tiles and replaced them with similar type of tile (as our are not available anymore) and painted them to match. We can't which tiles are the new ones. They also rectified underlying faults in the roofing area around our windows. Well pleased.
Customer in Flintshire Posted on 18/07/2021 , work completed 10/06/2021
The trader replied (on 07/09/2021)
Thank you for the kind words, We pride ourselves in being as efficient and as forthcoming as possible, and pride ourselves in a job well done. Any problems in the future you know where we are.
vents in office and utility
Customer Service
Quality
Value
I thought the damp was due to chimney pots needing attention. Mike saved me a lot of money by putting vents in excellent job on budget cleaned up very respectful of property and polite I would highly recommend and call him again should I require his services again thank you Mike.
Maureen in Flintshire Posted on 01/07/2021 , work completed 26/06/2021
The trader replied (on 02/07/2021)
Your very welcome Maureen, were not here to make work we just want to do what's best for people to give them the best out come for a fair price.
Reliable, efficient and trustworthy
Customer Service
Quality
Value
My elderly mum had a leak into her bedroom which was coming from the chimney. Thomas Roofing came out straight away to assess and quote and provided a date to carry out the work. They arrived as promised and completed the work taking photos to show what they had done as they were up on the roof. Everything was satisfactory and they tidied and took all rubbish away. They were very polite and courteous with my mum and I didn’t feel like I had to be there whilst they worked. We have used them on a few occasions and wouldn’t use anyone else now. I would highly recommend them.
Catherine in Cheshire West and Chester Posted on 16/06/2021 , work completed 14/06/2021
The trader replied (on 02/07/2021)
Thank you Catherine, Im glad we could be of assistance to your mother. Any problems in the future we are only a phone call away.