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Endorsed by Which? Trusted Traders

Thomas Roofing Limited

Profile thumb thomas roofing logo maroon
5.0

30 Reviews

Organisations and Awards

Jul 2020

About

Thomas Roofing is a family operated business, operating throughout Chester, North Wales, the Welsh Border Country, Cheshire, the Wirral and the entire North West. With over 20 years experience, we at Thomas Roofing take real pride in our work and strive to provide a service that is professional, reliable and delivered on time.

What we do

  • Roofers

    • Chimneys
    • Flat roofing
    • Lead work
    • Roof and skylights
    • Guttering, fascias and soffits
    • Cladding
    • Emergency roofing service
    • GRP roofer
    • Roof Light
    • Rubber roofing (EPDM)
  • Canopies

  • Plastering

    • Rendering
    • Skimming
    • Pebble dashing
    • Flat ceilings
    • Plastering
  • More Services

    • tiling
    • slate roofs
    • velux windows
    • torch on felt
    • gutter cleaning

Customer reviews

Why you can trust these reviews

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5.0
30 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Emergency Gable Repair
Customer Service
Quality
Value
We had used Thomas Roofing a few years ago to do some repair work and had to get them back to do some more in another area of the roof. Whilst they advised initially they were very busy and may not get to us for a while they fit us in when another job finished. The lads were polite, arrived very promptly and the work as the previous time was excellent. If the roof ever has additional issues they will be my first port of call
Chris in Flintshire Posted on 29/07/2021 , work completed 20/07/2021
Excellent work and good communication
Customer Service
Quality
Value
Thomas Roofing removed our old Velux windows and replaced with Solar power windows with internal and external blinds. It was clear what the cost would be from the start, they quoted and requoted timely and efficiently because we kept changing our mind. They informed us timely on a delay due to product supply difficulties. (I checked to see that there was a general supply difficulty with these windows, which there was) . They came on the agreed due date; and I can provide no criticism what-so-ever concerning their manner, professionalism and quality of work. They (understandably because of the nature of the roof) broke a few tiles and replaced them with similar type of tile (as our are not available anymore) and painted them to match. We can't which tiles are the new ones. They also rectified underlying faults in the roofing area around our windows. Well pleased.
Customer in Flintshire Posted on 18/07/2021 , work completed 10/06/2021
vents in office and utility
Customer Service
Quality
Value
I thought the damp was due to chimney pots needing attention. Mike saved me a lot of money by putting vents in excellent job on budget cleaned up very respectful of property and polite I would highly recommend and call him again should I require his services again thank you Mike.
Maureen in Flintshire Posted on 01/07/2021 , work completed 26/06/2021
The trader replied (on 02/07/2021)
Your very welcome Maureen, were not here to make work we just want to do what's best for people to give them the best out come for a fair price.
Reliable, efficient and trustworthy
Customer Service
Quality
Value
My elderly mum had a leak into her bedroom which was coming from the chimney. Thomas Roofing came out straight away to assess and quote and provided a date to carry out the work. They arrived as promised and completed the work taking photos to show what they had done as they were up on the roof. Everything was satisfactory and they tidied and took all rubbish away. They were very polite and courteous with my mum and I didn’t feel like I had to be there whilst they worked. We have used them on a few occasions and wouldn’t use anyone else now. I would highly recommend them.
Catherine in Cheshire West and Chester Posted on 16/06/2021 , work completed 14/06/2021
The trader replied (on 02/07/2021)
Thank you Catherine, Im glad we could be of assistance to your mother. Any problems in the future we are only a phone call away.
New Flat Roof
Customer Service
Quality
Value
Thomas Roofing were asked to undertake a temporary repair on a flat roof of my tenants kitchen which had suddenly started to leak. They undertook the work promptly, sent me photos of the problems and included a quote and estimated date for carrying out the work. The work was completed on time and to the specification. All rubbish was removed and the area left clean and tidy.
Elaine in Flintshire Posted on 14/06/2021 , work completed 01/06/2021
The trader replied (on 02/07/2021)
Thank you for the kind words Elaine, its greatly appreciated. Any further problems in the future you know where we are.
Replacement Velux Window Installation
Customer Service
Quality
Value
Great job well done. Good quote for work to be completed - this was installation of 2 replacement windows, removal of moss growing on one aspect of the roof and removal of a couple of aerials no longer in use. Timeline for window installation was pushed out due to Brexit issues out of the control of the company, which they communicated well. Work executed efficiently, in good time and areas were swept after removal of old window debris, and moss. All 4 workers were courteous, friendly and pleasant. Would highly recommend them for any future work
Customer in Flintshire Posted on 09/06/2021 , work completed 28/05/2021
The trader replied (on 11/06/2021)
Hello, Thank you for the kind words. You were completely understanding with the delivery of your Velux products, they are a nightmare at the moment so we appreciated your patience and I'm glad its all sorted for you now. All the best.
Roofing
Customer Service
Quality
Value
Garage re roofed with rubber roof and work around chimney area of main house. Work done efficiently and to quotation cost. Area kept cleared. Roofers also quickly came after job completed when contacted to replace old tiles dislodged on main roof in high winds.
C Hughes Jones in Conwy Principal Area Posted on 02/06/2021 , work completed 18/03/2021
The trader replied (on 08/06/2021)
Hello Mrs Hughes, Thank you for the Kind words, if you ever have any issues in the future you know where we are.
Review of Potential Work
Customer Service
Quality
Value
I sought a visit to assess whether my roof /attic needed repair following high winds over winter and early Spring. Called Tuesday, had a visit from Mike on Wednesday. Mike took the time to allay my concerns and found that there was nothing that needed to be done. There was no rushing from him and he kindly answered all my questions about other work I was thinking of completing. It was just refreshing to have a friendly expert happy to talk despite not having any business to quote for. I went back to Thomas Roofing because a couple of years ago, they came same day to sort some guttering issues I had and it seems their business and customer treatment and ethics is second to none from what I have experienced. They will be my first call for any roofing needs.
Rob in Flintshire Posted on 24/04/2021 , work completed 20/04/2021
The trader replied (on 03/06/2021)
Hello Rob Thank you for the Review, Your kind words are much appreciated. You know where we are if you ever need us again.
Velux Window Instalation
Customer Service
Quality
Value
Very impressed with Thomas Roofing, they responded quickly to our request for viewing job and submitting quote. Mike advised on several options that would fit our type of roof construction. The installation was carried out efficiently by the fitters who friendly and kept us informed of what they were doing. Mike called couple days later to ensure all ok. Very impressed, in fact we have booked Thomas Roofing to do our gutters as well.
Andrew in Merseyside Posted on 17/04/2021 , work completed 13/03/2021
The trader replied (on 21/04/2021)
Hello Andrew, Thank you for the kind words, And we look forward to seeing you again soon to carry out the gutter works.
Two beautiful loft windows
Customer Service
Quality
Value
After 30 years using our loft room with no natural light we finally got around to getting 2 Velux windows fitted. I found Thomas Roofing online after reading many positive reviews from their customers and I would like to add my positive review to these. After raising my interest I was contacted the following day and an appointment was quickly arranged to complete a survey and show the various window options. A date was scheduled for the work to be completed. Throughout the experience I found staff to be highly professional, and I was kept informed at all times, and the final cost was exactly as had been quoted. Where there were some unexpected issues such as roof tiles being broken these were rectified quickly and efficiently. We now have a beautifully light and airy room and could not be more pleased.
Customer in Cheshire East Posted on 17/04/2021 , work completed 15/03/2021
The trader replied (on 21/04/2021)
Thank you very much for the kind words, we pride ourselves in being professional and efficient with every job. We hope you enjoy your newly lit space in the loft, and thank you again.