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About
Thomas Roofing is a family operated business, operating throughout Chester, North Wales, the Welsh Border Country, Cheshire, the Wirral and the entire North West. With over 20 years experience, we at Thomas Roofing take real pride in our work and strive to provide a service that is professional, reliable and delivered on time.
What we do
Roofers
- Chimneys
- Flat roofing
- Lead work
- Roof and skylights
- Guttering, fascias and soffits
- Cladding
- Emergency roofing service
- GRP roofer
- Roof Light
- Rubber roofing (EPDM)
Canopies
Plastering
- Rendering
- Skimming
- Pebble dashing
- Flat ceilings
- Plastering
More Services
- tiling
- slate roofs
- velux windows
- torch on felt
- gutter cleaning
Customer reviews
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5.0
67 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great Company, very professional.
Customer Service
Quality
Value
Phoned Thomas Roofing and qsked for a quotation for a Velux Sun Pipe, Mike came to my home and did the survey, within less than a hour I had the quote, which I accepted. They phoned to arrange an installation date. On the due date they arrived on time and completed the works. Very clean and helpful team, installed in less than a day at the price quoted. would recommend 100%
Customer in Cheshire East
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
We have now used Thomas Roofing Limited twice and have no hesitation whatsoever in recommending them. The first job (2021) was substantial work to fix a number of roofing issues, and most recently (March 2022) fitting of replacement guttering. On both occasions, we have found them to be professional, efficient, helpful, honest, polite and courteous. Work is of an excellent standard and delivered with a very high level of professional competence and expertise. They thoroughly deserve their recognition as a Which? Trusted Trader.
Customer in Cheshire West and Chester
, work completed
Recommended
Swift and excellent work
Customer Service
Quality
Value
My detached double garage has a pitched slate roof which was in need of attention along with a bay window roof and porch. This involved re- slating along with new timber and waterproof membrane, Additional facia and guttering. The work was carried out in a very professional and proficient manner by a crew of really nice people who were a pleasure to have around. The work on the porch roof involved remaking areas of adjoining slate with a skillfully addressed use of timber and lead flashing. First class business who I have no hesitation in recommending and will be happy to do business with again. Thank you to all.
Customer in Cheshire West and Chester
, work completed
Recommended
Highly recommended.
Customer Service
Quality
Value
Very efficient, excellent service. Arrived to give quote on time and did repairs on time. We would use them again.
Customer in Cheshire West and Chester
, work completed
Recommended
Re roofed
Customer Service
Quality
Value
Can only agree with previous reviewers' positive comments. It seems very unusual nowadays to find a business that does what it says it will do, when it says it will and all to a very good standard, and at a competitive, reasonable price. Helpful too. No hesitation in recommending Thomas Roofing and Thanks.
Customer in Isle of Anglesey
, work completed
Recommended
Excellent work, very satisfied
Customer Service
Quality
Value
Thomas Roofing Ltd quoted for replacement of felt on our garage flat roof which was damaged by Storm Arwen. We were given a date for the work when we accepted the quote. The workmen turned up on the day as arranged and the work was carried out over two days. The work was carried out in a professional manner and the workmen were polite and friendly. All communications with the company were responded to in a timely manner and contained all relevant information. All around, an excellent job, thank you.
David in Flintshire
, work completed
Recommended
Blocked down pipe, gutter clean, check roof around soil pipe.
Customer Service
Quality
Value
Communication with the company was excellent. Workmen turned up on time. Any queries I had were answered and work completed. Investigation of problem of water ingress around soil pipe was supported by photos and then resolved. I would recommend this company.
Customer in Cheshire West and Chester
, work completed
Recommended
Full praise for a domestic roofing job in Connah's Quay.
Customer Service
Quality
Value
February: four days of hard work, with scaffolding, fitting a dry-verge system to our family house in Connah's Quay. We were fully happy with all the work: punctuality and keeping to dates promised; staff friendly, knowledgeable and hard-working; the site left very tidily each day; and the whole job looking very satisfactory at the end. No complaints or misgivings at all; I'd happily have this company do work again, and I'm happy to recommend them.
Customer in Flintshire
, work completed
Recommended
Polite and tidy work
Customer Service
Quality
Value
This was the second Velux window Thomas Roofing has fitted for us. We were impressed by the politeness and tidiness of the work and the communication was good at all times. We will definitely use them again.
Customer in Broughton
, work completed
Recommended
Very responsive, great quality work
Customer Service
Quality
Value
Getting hold of roofers is hard, but Mike Thomas responded within in a day, came out quickly to look at our problem and then arranged promptly to sort it out. Some quite extensive roof works were required. Mike explained clearly what was required and why. The work was completed on the days scheduled and was done thoroughly and to a high quality. The communication throughout the process was very good.
Customer in Cheshire East
, work completed
Recommended
Quick to quote and repair
Customer Service
Quality
Value
Mike came out to price the repairs on our roof and was extremely polite and reassuring. The quote provided was very reasonable and James in the office was a great help in answering questions about the job and providing the quote. Ryan and the lads that came to do the job took exactly the time estimated and the patio was totally cleared of waste afterward. All in all very happy with the job and already recommended this company to family members who need repairs.
Customer in Flintshire
, work completed
Recommended
Flat rubber roof
Customer Service
Quality
Value
I can't recommend this company highly enough. My flat roof leaked badly during a significant downpour and the ceiling was looking like it was going to come crashing down at some point. Mike came immediately and his lads cut out the ceiling and removed the soaking wet and heavy insulation to make it safe for us. They then came back within a few days to fit a new rubber roof at a very reasonable price which looks significantly better. A very tidy job and very friendly and professional lads too. Thanks Mike!
Customer in Flintshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
We required replacement fascia boards and guttering. Work was completed to a very high standard. We were very happy with the service provided by Thomas Roofing throughout and would not hesitate to recommend them and use again if any further roofing work was needed in the future.
Customer in Flintshire
, work completed
Recommended
Excellent service and reliable
Customer Service
Quality
Value
We have used Thomas Roofing for the last five years since we moved into an older property. They have promptly sorted many different issues, from large and small leaks, to a whole re-roofing job on one part of the house. Their work has always been excellent, the lads on the job reliable and friendly, and the after-service care superb. After previous experiences with other firms, I wouldn’t use anyone else now.
Customer in Flintshire
, work completed
Recommended
Repair of flat roof
Customer Service
Quality
Value
This firm renewed the felting on the flat roof of my kitchen extension. They were clear about the timescale and dates. They came when arranged and did a neat and tidy job. They provide a 10-year guarantee. I would use them again and because they are good they get booked up well in advance.
Elizabeth in Merseyside
, work completed
Recommended
Emergency Gable Repair
Customer Service
Quality
Value
We had used Thomas Roofing a few years ago to do some repair work and had to get them back to do some more in another area of the roof. Whilst they advised initially they were very busy and may not get to us for a while they fit us in when another job finished. The lads were polite, arrived very promptly and the work as the previous time was excellent. If the roof ever has additional issues they will be my first port of call
Chris in Flintshire
, work completed
Recommended
Excellent work and good communication
Customer Service
Quality
Value
Thomas Roofing removed our old Velux windows and replaced with Solar power windows with internal and external blinds. It was clear what the cost would be from the start, they quoted and requoted timely and efficiently because we kept changing our mind. They informed us timely on a delay due to product supply difficulties. (I checked to see that there was a general supply difficulty with these windows, which there was) . They came on the agreed due date; and I can provide no criticism what-so-ever concerning their manner, professionalism and quality of work. They (understandably because of the nature of the roof) broke a few tiles and replaced them with similar type of tile (as our are not available anymore) and painted them to match. We can't which tiles are the new ones. They also rectified underlying faults in the roofing area around our windows. Well pleased.
Customer in Flintshire
, work completed
Recommended
vents in office and utility
Customer Service
Quality
Value
I thought the damp was due to chimney pots needing attention. Mike saved me a lot of money by putting vents in excellent job on budget cleaned up very respectful of property and polite I would highly recommend and call him again should I require his services again thank you Mike.
Maureen in Flintshire
, work completed
Recommended
Reliable, efficient and trustworthy
Customer Service
Quality
Value
My elderly mum had a leak into her bedroom which was coming from the chimney. Thomas Roofing came out straight away to assess and quote and provided a date to carry out the work. They arrived as promised and completed the work taking photos to show what they had done as they were up on the roof. Everything was satisfactory and they tidied and took all rubbish away. They were very polite and courteous with my mum and I didn’t feel like I had to be there whilst they worked. We have used them on a few occasions and wouldn’t use anyone else now. I would highly recommend them.
Catherine in Cheshire West and Chester
, work completed
Recommended
New Flat Roof
Customer Service
Quality
Value
Thomas Roofing were asked to undertake a temporary repair on a flat roof of my tenants kitchen which had suddenly started to leak. They undertook the work promptly, sent me photos of the problems and included a quote and estimated date for carrying out the work. The work was completed on time and to the specification. All rubbish was removed and the area left clean and tidy.
Elaine in Flintshire
, work completed
Recommended
Replacement Velux Window Installation
Customer Service
Quality
Value
Great job well done. Good quote for work to be completed - this was installation of 2 replacement windows, removal of moss growing on one aspect of the roof and removal of a couple of aerials no longer in use. Timeline for window installation was pushed out due to Brexit issues out of the control of the company, which they communicated well. Work executed efficiently, in good time and areas were swept after removal of old window debris, and moss. All 4 workers were courteous, friendly and pleasant. Would highly recommend them for any future work
Customer in Flintshire
, work completed
Recommended
Roofing
Customer Service
Quality
Value
Garage re roofed with rubber roof and work around chimney area of main house. Work done efficiently and to quotation cost. Area kept cleared. Roofers also quickly came after job completed when contacted to replace old tiles dislodged on main roof in high winds.
C Hughes Jones in Conwy Principal Area
, work completed
Recommended
Review of Potential Work
Customer Service
Quality
Value
I sought a visit to assess whether my roof /attic needed repair following high winds over winter and early Spring. Called Tuesday, had a visit from Mike on Wednesday. Mike took the time to allay my concerns and found that there was nothing that needed to be done. There was no rushing from him and he kindly answered all my questions about other work I was thinking of completing. It was just refreshing to have a friendly expert happy to talk despite not having any business to quote for. I went back to Thomas Roofing because a couple of years ago, they came same day to sort some guttering issues I had and it seems their business and customer treatment and ethics is second to none from what I have experienced. They will be my first call for any roofing needs.
Rob in Flintshire
, work completed
Recommended
Velux Window Instalation
Customer Service
Quality
Value
Very impressed with Thomas Roofing, they responded quickly to our request for viewing job and submitting quote. Mike advised on several options that would fit our type of roof construction. The installation was carried out efficiently by the fitters who friendly and kept us informed of what they were doing. Mike called couple days later to ensure all ok. Very impressed, in fact we have booked Thomas Roofing to do our gutters as well.
Andrew in Merseyside
, work completed
Recommended
Two beautiful loft windows
Customer Service
Quality
Value
After 30 years using our loft room with no natural light we finally got around to getting 2 Velux windows fitted. I found Thomas Roofing online after reading many positive reviews from their customers and I would like to add my positive review to these. After raising my interest I was contacted the following day and an appointment was quickly arranged to complete a survey and show the various window options. A date was scheduled for the work to be completed. Throughout the experience I found staff to be highly professional, and I was kept informed at all times, and the final cost was exactly as had been quoted. Where there were some unexpected issues such as roof tiles being broken these were rectified quickly and efficiently. We now have a beautifully light and airy room and could not be more pleased.
Customer in Cheshire East
, work completed
Recommended