Thomas Welch & Sons

After disappointing conversations with several local roofers (variously intent on upselling to a new roof, advocating dangerous access practices, or over-stating the complexity and hence cost of repair), I looked a bit further afield and found Thomas Welch and Sons, a small family business. The website was rich with details about the history and competencies of the business, with dozens of detailed before and after photos showing the quality of their work. Tom and his wife were the first roofers I had spoken to I felt I could have a normal conversation with. Tom was clearly very busy, but I felt his business was the one I should use, worth the 10 day wait before he was able to give me a booking. On the day I met him, Tom came with one of his two sons, both real gentlemen. Willing to do the job that afternoon, Tom quoted a very fair price, also taking the time to asses and advise on a number of less urgent preventive maintenance issues I had asked him to look at. Of course, I gave him the go-ahead. They had the correct equipment to ensure safe access for the repair, without damage to the rest of the roof. Tom had explained exactly how he proposed to do the repair, and even took pictures afterwards so I could see the finished result. I have to say, in 45+ years of occasional repairs to this slate roof, I have not seen such a perfect repair. I am looking forward to receiving Tom's quote for the additional maintenance work this spring.

I needed the gutters cleared and and couple of odd jobs done while they were up the ladder. Thomas promptly visited and quoted for the work. He and his son were pleasant, careful and thorough. I was very pleased with their work and recommend them.

Following conversations with insurers, I looked up which trusted traders for a roofer. After four emails to roofers, only Thomas was available and he came quickly to see the damage and sent me a quote. I put this forward to the insurer and they offered a sum so I went ahead with the work as I had tiles missing from the roof. Thomas arranged for a scaffolding firm and when it was completed he came and started the repairs. He had clearly stated what needed to be done. The site was cleared of rubble and left tidy. He also arranged for a scaffolding firm to remove the scaffold. I would definitely recommend Thomas Welch for roofing repairs he was helpful, courteous and explained what would happen. He kept in contact by phone and email. I was very happy with the outcome.

Tom did a thoroughly professional job, explaining what was needed and why. He kept the working area very tidy and cleaned up each evening. The repairs were carried out within the scheduled timescale and to a very high standard. Very pleased with both Tom and the work to the roof - would definitely recommend.

Thomas Welch & Sons undertook some emergency roof repairs on my very old roof, including pigeon evacuation and blocking! They responded quickly to my initial call and gave an honest assessment of the work needed. I was really impressed by the care taken to make sure the work was completed to a high standard. From start to finish they provided a extremely professional service at a fair price.

We had been troubled by squirrels coming down both the ground floor chimneys and the disused first floor ones. Tom made recommendations as to the best way cap or cowl each of them. Since debris had been coming down the chimneys as well, he suggested the ground floor flues be swept at the same time. This was especially as this hadn't been done for more than 35 years to our knowledge. The work carried out in his estimate was completed satisfactorily with the minimum mess and disruption by Tom and his son. In addition, while up on the roof he pointed out that four roof tiles had been dislodged (away from his work area) which he replaced free of charge, using some spare tiles I had. Certificates were provided to specify the work that had been done and the reasons for the type of cowl provided in each chimney. Tom's approach to the work he did for us can be described as perfectionist, taking as much time as was needed to get it right, so I have doubt this would be applied to the other types of building work he advertises to do.

We were recommended to Thomas Welch & Sons by a family member that had used them before. We had cladding removed from the house, fully rendered and painted. We also had the chimney pointed and some minor roof repairs. Tom has excellent knowledge of his trade and kept us updated throughout the job. We were very happy with the quality of the work and it looks great. Would recommend their services!

Thomas Welch & sons. when contacted their response was immediate. Thomas came to speak about the problem. the guttering was not allowing the water to run away due to guttering not having any fall, causing water flow problems. We decided on a price & time to carry out the work, he arrived on the time stated. Thomas & sons worked tirelessly to rectify the issue, problem solved. Thomas & sons, I found very helpful & knowledgeable in their work. Also kept to price quoted.