Endorsed by Which?

Thorner Flooring Services Ltd

5.0

182 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Hi my name is Craig Pickup owner of Thorner Flooring Services.
Are you looking for new flooring?
THE MOBILE SHOWROOM:
Carpets - Vinyls - Wood
1000's of samples brought to your home!!
With over 40 years’ experience in supplying and fitting carpets and flooring throughout Leeds and Surrounding Areas and beyond if needed, you can really rely on our expert advice and quality service.
We stock all major brands of Domestic carpets and flooring to suit all your needs.
We work together with interior designers, house builders and developers to help create the perfect flooring solution for every project.
The best proof of the quality of our service is that over 80% of our work comes from customer recommendations,

What we do

  • Flooring services

    • Wood flooring installation
    • Floor laying
    • Carpet fitting
  • Carpets and flooring

    • Carpet fitting
    • Carpet showrooms and shops
    • Flooring showrooms and shops
  • More Services

    • mobile showroom carpets vinyls wood rugs carpet tiles lvt

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
182 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Great service
Customer Service
Quality
Value
From first contact Craig was straightforward to deal with, called when he said he would and arrived at my house when he said he would. I'd asked Craig to put some new vinyl flooring down in my bathroom. Craig removed the old floor, fixed loose floor boards and made sure the job was done properly. The work was done within a day as Craig had advised me it would be. Craig ensured the job was done to a high standard, in a friendly manner, and it is obvious he prides himself on a high level of workmanship.
Customer in West Yorkshire Posted on 20/03/2024 , work completed 20/03/2024
High standard of work
Customer Service
Quality
Value
Thorner Flooring Services provided a high quality service from the start to the end. We were able to discuss our requirements and could choose from a variety of samples in the comfort of our home. Service was prompt and included any necessary repairs to floorboards, even some decorating prior to fitting the staircase carpet! The work was done extremely neatly and the house was left beautifully tidy. All the old carpets and waste was removed. The carpets are wonderful, we know it be durable and last for many years (having been previous happy customers of this company many years ago), we would not want to go anywhere else.
Customer in West Yorkshire Posted on 19/03/2024 , work completed 19/03/2024
Very happy with new carpets - highly recommended
Customer Service
Quality
Value
Craig has just finished replacing carpets in our 3 bedrooms, stairs and landing and living room and we think he's done a fantastic job. After first contacting him, Craig was quick to get back to me, and came out that day to have a look around the house. He offered lots of advice, and we never felt pressured to commit to anything, although we were happy with the written quote he provided. We are really impressed with the quality of the work, Craig takes the time to do the job to the highest standard rather than trying to cut corners and do things quickly. This included numerous time consuming fixes to our floor boards, especially on our landing which hadn't been left in a great state by previous works and was noticeably uneven and noisy - however, it now feels as good as new. I really can't recommend Thorner Flooring enough and will definitely be using them again in the future.
Customer in West Yorkshire Posted on 21/11/2023 , work completed 20/11/2023
Another job well done
Customer Service
Quality
Value
Craig and Brad have just been back for their second job at my property - having just completed a Wool carpet in my lounge. Their finish is highly professional, and always leave things pristine This is the second time I've had Craig do work at my property - having done stairs and bedrooms last year. Their work stands the test of time Thanks guys
Customer in West Yorkshire Posted on 15/11/2023 , work completed 15/11/2023
Professional & efficient service
Customer Service
Quality
Value
All work completed as per agreed timescales & schedule. Extra work was required to floorboards and still the job completed on time. Cleared all debris and helped with the removal and placement of furniture. Overall excellent & professional service.
Customer in West Yorkshire Posted on 13/11/2023 , work completed 10/11/2023
Fantastic Service!
Customer Service
Quality
Value
This is the second time we have used Thorner Flooring, and Craig & team were an absolute pleasure to deal with once again. Their professionalism, knowledge, quality of workmanship and exceptional service is refreshing, and they always go above and beyond. Neat, tidy and dependable, their friendliness and efficiency make things a lot less stressful during big household works of this nature. Cannot recommend them highly enough!
Customer in West Yorkshire Posted on 10/11/2023 , work completed 08/11/2023
Great, as usual!
Customer Service
Quality
Value
We have always used Thorner Flooring services for our carpets, as Craig and his colleague are very reliable expert fitters. They are always neat and tidy, clear up carefully and remove all the waste. Delighted with our new bedroom carpet.
Customer in West Yorkshire Posted on 25/10/2023 , work completed 24/10/2023
Very highly recommended
Customer Service
Quality
Value
We have been delighted with the work from Thorner Flooring. They prepared our job efficiently and thoroughly, and then fitted the carpet and underlay really well. They are a pleasure to deal with.
Customer in West Yorkshire Posted on 04/09/2023 , work completed 04/09/2023
Professional service from a top rate company
Customer Service
Quality
Value
Craig and team were highly professional from start to finish. The actual quality of the flooring they used was very high and you can tell that it has been installed to a comparable standard. Craig was very helpful in the initial process of selecting our carpet and explained the pros and cons to different variations of flooring. With over 40 years in the industry he has a deep understanding of all different types of product he works with and even pointed out where our painter and decorator had made mistakes which would make the carpet installation more difficult. Needless to say we followed his recommendations and everything turned out correctly. Excellent service and I would happily use Craig and Thorner Flooring Services again!
Customer in West Yorkshire Posted on 10/08/2023 , work completed 08/08/2023
Great job
Customer Service
Quality
Value
Very professional and thorough. I am delighted with my kitchen floor. Craig was punctual and was a total perfectionist. I would not hesitate to use his services again and recommend him to others.
Nigel in West Yorkshire Posted on 06/07/2023 , work completed 06/07/2023
Expect perfection
Customer Service
Quality
Value
I have used this company to do all the flooring in my new build home. Carpets and click type hard floors. I am absolutely delighted with the excellent job Craig and his team have done. The attention to detail and care of my home was second to non. Nothing was too much trouble and I would have no hesitation in recommending to anyone looking for a high quality job.
Customer in North Yorkshire Posted on 18/06/2023 , work completed 07/06/2023
Helpful and high quality workmanship
Customer Service
Quality
Value
Swift and helpful communication from Craig at Thorner flooring was followed by quick and high quality workmanship to lay our living room carpet. All products used were high quality whilst being good value, I’d certainly recommend Craig.
Customer in West Yorkshire Posted on 30/05/2023 , work completed 25/05/2023
Excellent Service
Customer Service
Quality
Value
Wow!, what an excellent service from Thorner Flooring Services Ltd. From my initial telephone contact, advice and recommendations right through to the finished product. Craig and his team were professional, knowledgeable, friendly and most of all helpful. Craig's attention to detail is second to none. I'll definitely be recommending Thorner Flooring Services Ltd to anyone who is thinking of replacing their carpets or flooring. On my final note: what can I say other than and absolute stellar service and job, thank you Craig and team
Customer in West Yorkshire Posted on 17/05/2023 , work completed 21/04/2023
Excellent standard of work
Customer Service
Quality
Value
Second time using Thorner Flooring and again, really happy with the work. Very knowledgeable and thorough; spent time properly securing floorboards and laid underlay and carpet. Excellent standard of work. Craig was great at working around the other work we were having done in the room (we were waiting on a radiator to be fitted) and he worked around that which was incredibly helpful. No issues, would absolutely recommend.
Customer in West Yorkshire Posted on 17/05/2023 , work completed 16/05/2023
A proper tradesman!
Craig came to my house to measure up and quote, making it clear that he did not use LV flooring, but laminate. I did not mind what kind of flooring we used so was happy to see some samples and get a quote. Within a minute of his arrival he realised that the floor was not suitable for this treatment, but spent another half an hour with me discussing the options and recommending a fellow fitter who is an LV specialist. He even rang this tradesman to explain the position. Free quote so no gain for him in this at all but appreciated his expertise and the time he took on this job. A proper tradesman, who are few and far between these days.
Customer in West Yorkshire Posted on 09/05/2023 (Reviewer did not use service)
Excellent work completed promptly
Customer Service
Quality
Value
Craig and his team have done a fantastic job fitting new carpets and bathroom flooring to our new loft conversion as well as very neatly patching up a bedroom carpet for us. We have used Thorner Flooring Services before and would definitely do so again. Thanks!
Customer in West Yorkshire Posted on 05/05/2023 , work completed 05/05/2023
Excellent service
Customer Service
Quality
Value
I couldn’t recommend Thorner Flooring services enough. Craig and Andy were great they removed all my old carpets, and fixed any broken floor boards before fitting new carpets which look amazing. Really professional service, would definitely use Thorner Flooring again.
Customer in West Yorkshire Posted on 15/03/2023 , work completed 03/03/2023
Excellent work
Customer Service
Quality
Value
Thorner Flooring completely transformed the upstairs of my house. Craig brought samples of different flooring to the house and gave helpful considered advice about choices. He and his colleague repaired poor condition floorboards and skirting and laid pale grey laminate to four bedrooms and the landing and a grey patterned vinyl to the bathroom and en suite toilet room. It looks lovely. They took a lot of trouble to ensure that the boards and vinyl were laid properly and worked hard to get everything done in the timescale agreed. Craig also gave a lot of his time to give good advice about other flooring work. Really pleased with the work and will definitely use Thorner Flooring in the future.
Customer in West Yorkshire Posted on 28/02/2023 , work completed 08/02/2023
Awesome professionals.
Customer Service
Quality
Value
New carpet to hall, stairs and landing completed in one day - all within two weeks of original quotation! Included removal and shortening of doors, fitting door plates, disposal of old carpet and underlay and even fixing a sticking front entrance door which was not part of the quote - free of charge. Completely restored my faith in British craftsmanship. Well done Craig and his team.
Customer in West Yorkshire Posted on 10/02/2023 , work completed 09/02/2023
Another marvellous job.
Customer Service
Quality
Value
We are returning customers for Thorner Flooring Services. When we contacted Craig, he was quick to call round and provide an estimate for the work. He appreciated that some work needed to be completed before the kitchen carpet could be fitted. As it was a small job we were flexible for Craig to fit in with other work. As usual Craig and his colleague cleared away and left the house clean and tidy. Invoice was reasonable and as expected. I always suggest Thorner Flooring Services to family and friends due to the excellent service.
Customer in West Yorkshire Posted on 23/11/2022 , work completed 22/11/2022
Another excellent job
Customer Service
Quality
Value
After fitting a new fire and decorating, a new lounge carpet was the final piece of the jigsaw and again we turned to Craig at Thorner Flooring to supply it. Craig and Brad were super helpful taking apart and moving furniture for us and the carpet fitting was professional as usual. The result is as good as we expected and we would have no hesitation is recommending the company to others.
Customer in West Yorkshire Posted on 02/11/2022 , work completed 02/11/2022
Fabulous service - again!
Customer Service
Quality
Value
We have used Thorner Flooring Services lots of times. Fabulous service. Samples brought to your door. Thorough assessment/treatment of floorboards. Great advice re underlay / type of carpet. Fitted me earlier into the week even though it was difficult. Friendly guys. Cannot recommend highly enough.
Customer in West Yorkshire Posted on 31/10/2022 , work completed 28/10/2022
My experience with Thorner Flooring Services:
Customer Service
Quality
Value
Craig and his colleague fitted two bedroom floors with their oak flooring. What a fantastic job they did and the work was carried out to such a high standard. Old carpets removed and taken away. They were so clean and tidy and left everything pristine. Attention to detail was second to non. I would not hesitate to recommend to anyone. Definite 5* service!!
Customer in West Yorkshire Posted on 22/09/2022 , work completed 21/09/2022
Well and Truly Floored
Customer Service
Quality
Value
Having moved into the property last January I was alarmed to discover after three months water damage hidden under the fitted carpet outside the bathroom. As a DIY ingenue this was going to be a project for the professionals. Enter Thorner Flooring Services. The wooden flooring they have installed is superb. The quality of service is superb. They are superb.
Customer in West Yorkshire Posted on 10/09/2022 , work completed 08/09/2022
Would recommend this company
Customer Service
Quality
Value
We required removal of all existing carpets from Hall stairs and landing . The hallway was then to have a wooden floor laid, with replacement carpets for stairs and landing. We found Craig’s company via the internet, noting that he was a Which? trusted trader. When asked to attend to inspect the job and give us a price, including selection of timber and carpets, he came to see us within a few days and arrived on time. We were impressed with his obvious knowledge of his subject and the helpful advice when making our choices. An estimate for the work, accompanied by clear and comprehensive terms and conditions were sent us quickly. Of particular note was his advice in relation to some cables laid beneath the existing carpet where he made it clear that in order to do a proper job of the hallway flooring the cables would need to be removed rather than attempt to keep things as they were. Having accepted his quote Craig and his colleague agreed a date for carrying out the job and arrived promptly on the due date. Over the next couple of days the work was done to an excellent standard and to the agreed price. We would thoroughly recommend the company in carrying out flooring work. Expect good quality work and knowledgeable helpful advice
Customer in West Yorkshire Posted on 11/08/2022 , work completed 10/08/2022
Carpets throughout a house in Thorner
Customer Service
Quality
Value
Craig and Brad have just completed another house for us, carpets throughout fitted perfectly together with making good to floors, repairing cracked screed and adjusting doors. Craig is reliable, thorough and always a pleasure to work with.
Christopher in West Yorkshire Posted on 13/06/2022 , work completed 13/06/2022
Excellent service
Customer Service
Quality
Value
We have recently had two bedroom carpets fit and couldn’t be more pleased with the service. From the original visit to the installation of the carpets the service was seamless, with all the appointments kept and the work carried out to a high standard. Also it was great that the the sticking doors were altered and the old carpets were taken away and everything cleaned up . Would certainly recommend Thorner Flooring Services.
Mark in North Yorkshire Posted on 13/06/2022 , work completed 06/06/2022
New flooring for whole house except kitchen
Customer Service
Quality
Value
As always Thorner Flooring did an impeccable job. I have been a local customer for many years and have always been impressed by the quality of their work.
Customer in West Yorkshire Posted on 27/05/2022 , work completed 26/05/2022
3 bedrooms and landing
Customer Service
Quality
Value
Craig and Brad went to great lengths to make sure the damaged floor was properly repaired, and it wasn’t without challenges! The carpet looks wonderful, I am very pleased. Highly recommend.
Sue in West Yorkshire Posted on 21/05/2022 , work completed 12/05/2022
Highly Recommended
Customer Service
Quality
Value
These guys took control of all my flooring needs in my newly renovated bungalow which made the whole process go smoothly. They are extremely professional, punctual and have superb attention to detail. Nothing was too much trouble, they go that extra mile to achieve a quality finished result Thank you from one very happy customer.
Customer in West Yorkshire Posted on 16/05/2022 , work completed 09/05/2022
Outstanding work. Delighted with the new hardwood floor.
Customer Service
Quality
Value
These people are exceptional. They have laid a new hardwood floor in our lounge. We are absolutely delighted with the result. Craig was a good listener and understood what we wanted. The visit and quotation process was quick and seamless. The installation was brilliant. The end result was outstanding with complete attention to detail. An exceptional end result. Craig and Terry of Thorner Flooring Serviced are perfectionists and really hard workers. They were strongly recommended to us and we have no hesitation in recommending them to you.
Customer in West Yorkshire Posted on 25/03/2022 , work completed 25/03/2022
Excellent work!
Customer Service
Quality
Value
Craig provided a prompt quote, superb choice of carpets to choose from but gave good advice as to what to go for, to carpet our stairs. Beautiful job, well fitted into all the doorways on the landing & even into the airing cupboard! Everything tidied up after fitting, no mess for us to dispose of. Have used Craig before & would definitely do so again.
Customer in West Yorkshire Posted on 06/03/2022 , work completed 03/03/2022
Kitchen floor fitting
Customer Service
Quality
Value
Craig offered really useful advice about the type of floors available for our kitchen. He and Andy did an excellent and very efficient job with the removal of the old floor and fitting the new one, including sorting unforeseen issues with the old floor, which they solved with no fuss. It was a very positive experience and their friendliness and helpfulness made it a pleasure to have them in our house. And the new floor looks great! We will certainly go to Craig for any future flooring needs.
Customer in West Yorkshire Posted on 28/02/2022 , work completed 18/02/2022
New Carpet for our garden studio
Customer Service
Quality
Value
We wanted a carpet for our new garden studio and Craig was helpful throughout the process. We chose a pattern that we felt matched the colours of the garden and are delighted with the result and Craig's speed of service following a minor problem we had with the studio company.
Customer in West Yorkshire Posted on 14/02/2022 , work completed 13/02/2022
Another great flooring job
Customer Service
Quality
Value
This is the fourth job Craig has done for us. From helping to pick the right flooring for our new kitchen to fitting what we chose, Craig (and Brad) were professional and thorough. We are really pleased with the final result and would have no hesitation in recommending them.
Customer in West Yorkshire Posted on 28/11/2021 , work completed 25/11/2021
Great Flooring Fitting and Service
Customer Service
Quality
Value
Had a great experience with Craig and co. Really swift work completed asap to a very high standard. It's evident that Craig has lots of experience and knowledge and was able to resolve a few issues with the underflooring construction and created a beautiful result which has transformed my home. Thanks so much!
Customer in West Yorkshire Posted on 13/11/2021 , work completed 03/11/2021
Excellent work
Customer Service
Quality
Value
Craig and Brad put wood flooring throughout our ground floor. We were away while they did the work. From the start Craig was in touch, sent photos to keep us up to date on progress. He did a great job and we are very happy with the result. He also rings when he says, turns up when he says, very reliable. Any problems are dealt with as he goes along and he attends to every detail. Excellent.
Sally and John in West Yorkshire Posted on 13/09/2021 , work completed 10/09/2021
excellent service far beyond my expectation
Customer Service
Quality
Value
Craig went out of his way to help us to decide what was best in replacing all the carpets in the house. He was patient and attended to small details with concern for the environment. He really cared for his workmanship and the welfare of his customer. True British workmanship that we can be proud of and I felt he was God sent to us to do such a great job. Would 5 stars be enough? I would give the top of top mark. Look no further if you are looking for the best and best value for your money. Thanks once again Craig and Brad.
Customer in West Yorkshire Posted on 04/08/2021 , work completed 04/08/2021
Amazing work and a Perfectionist - Great
Customer Service
Quality
Value
Craig and Brad have done the most amazing job. Pretty much every floor replaced throughout our entire house and the work and attention to detail is amazing. Not only this, but Craig and Brad are top guys and a pleasure to have in the house - they even did the washing up!!
Customer in West Yorkshire Posted on 14/07/2021 , work completed 06/07/2021
First Class
Customer Service
Quality
Value
Thanks Craig & Brad for a fantastic job carpeting & wood flooring our downstairs. Your attention to detail was amazing. Definitely a 5 star service. We highly recommend you.
Customer in West Yorkshire Posted on 28/04/2021 , work completed 26/04/2021
Great job
Customer Service
Quality
Value
Bedroom carpet fitted, Craig also fixed several dodgy floorboards and moved and put back all the furniture. They even made the bed! Arrived on time, friendly and helpful and left the place spotless, removed all the waste and hoovered the stairs. Definitely recommend.
Customer in West Yorkshire Posted on 09/04/2021 , work completed 09/04/2021
First Class Service
Customer Service
Quality
Value
Craig and Brad replaced the wooden flooring in the kitchen. From start to finish they were polite and professional and their attention to detail was second to none. They cleaned up as they went along and removed all the old wooden flooring from site. First class job lads. Will use again and recommend.
Customer in West Yorkshire Posted on 30/03/2021 , work completed 30/03/2021
Highly recommended
Customer Service
Quality
Value
I'd highly recommend Thorner Flooring Services, and would rate higher than five stars if I could. I hired Craig to carpet two bedrooms, landing and stairs, and living room. Craig provided great recommendations for what flooring would suit my living room and I'm really pleased with the oak finish, and also recommended a mat finish for my doorway, which is super practical. There were some complications due to issues preceding Craig's work, but Craig was took the time to provide solutions which meant that my living room and the flooring provided by Craig looks amazing. Craig also took the time to provide hints and tips. Thanks Craig and team. Would definitely hire again.
Stephanie in West Yorkshire Posted on 29/03/2021 , work completed 26/03/2021
Excellent job!
Customer Service
Quality
Value
Had a carpet fitted in a bedroom - everything was superb from start to finish. Craig came out to measure up and see what I wanted; was able to get exactly the carpet I wanted. They came to fit the carpet, made sure the other carpets were covered and everything was tidy. Took such great care of the newly decorated room and took their time to do a really high quality job. It looks great, feels great. No bumps or snags, no scuffs on the skirting. Genuinely really happy and appreciative of the job and will definitely be using them again for other carpets and flooring.
Gemma in West Yorkshire Posted on 02/03/2021 , work completed 16/02/2021
Perfect carpet fitting experience
Customer Service
Quality
Value
Thorner Flooring Services was exactly what we were looking for: very high standard of work with a personal touch. Craig went out of his way to come measure up quickly and even managed to rearrange the fitting date very last minute due to unforeseen circumstances. I can definitely recommend Thorner Flooring Services to everyone!
Customer in West Yorkshire Posted on 09/02/2021 , work completed 04/02/2021
Great Service and Work!
Customer Service
Quality
Value
Great service from start to finish. Excellent communication throughout and work completed hassle free. Will be using again!
Customer in West Yorkshire Posted on 19/01/2021 , work completed 19/01/2021
We had all our two bed roomed flat carpeted with underlay
Customer Service
Quality
Value
We were very impressed with Craig and his mate, who were very professional in the way he carried out the work. He removed all the old including gripper and started from scratch. I have had many carpets laid during my lifetime but never had a carpet fitted with so much attention to detail. He even shaved the door bottoms where required. The work took two days to complete and as soon as one room was finished everything was cleared away before starting another. I would certainly recommend this company to all.
Customer in West Yorkshire Posted on 14/01/2021 , work completed 12/01/2021
Lounge & Kitchen
Customer Service
Quality
Value
We are very please with our end results of uplifting the carpet and supplying us with a new look floor in the Lounge and Kitchen, which we are using them again for our spare bedroom, to be done the same. They were very efficient with their work and friendly. We would recommend them to anyone. We have also had the main bedroom and hallway done previously (in our flat) and it makes it look bigger. They cleaned up after they finished the job, and put the furniture back where it belonged, all on schedule and budget were right.
Customer in West Yorkshire Posted on 11/01/2021 , work completed 07/01/2021
Excellent
Customer Service
Quality
Value
Craig and Brad were absolutely fantastic start to finish, arrived bang on time, no hassle at all, and fitted great new carpets to the two bedrooms. They worked hard and did a brilliant job getting the two rooms done in one day. They even removed all the heavy furniture including the wardrobes and bed which was a massive help. Quality, friendliness and service were second to none. Highly recommended. Thank you!
Customer in West Yorkshire Posted on 09/01/2021 , work completed 05/01/2021
Fabulous!!
Customer Service
Quality
Value
Absolutely marvellous from start to finish. Craig is very friendly and supplied lots of samples for us to choose from and left them with us so we could check in daylight and at night. The underlay was carefully chosen to let the wooden floor underneath a breath. The room was emptied and refurbished by Craig and his workmate. The rest of the house flooring was protected. The work was carried out efficiently. Just fantastic from start to finish. And reasonably priced!!!
Customer in West Yorkshire Posted on 10/12/2020 , work completed 10/12/2020
Outstanding
Customer Service
Quality
Value
Just had new carpets in our through lounge, snug, hall, stairs & landing. We chose a crofter 50oz heritage 80% wool carpet with the help and expertise from Craig. They replaced all the underlay, gripper rods and planed the doors to fit. Excellent workmanship, can't rate them highly enough.
Customer in West Yorkshire Posted on 03/11/2020 , work completed 03/11/2020
Outstanding Carpet Suppliers/Fitters!
Customer Service
Quality
Value
Thorner Flooring have recently fitted three bedroom carpets for us. We have used many carpet suppliers and fitters over the years and can honestly say that this company is second to none! From the start Craig was extremely informative and helpful. We agreed a price and fixed a date for the work to be done. Both the price and the time taken for the job was exactly as we had been told. Craig and his co-worker were both pleasant and polite. We had been concerned about the upheaval regarding moving furniture and dismantling the three double beds but Craig said to leave it to them. We were astounded! The job was completed and bedrooms left clean and hoovered with the minimum amount of disruption. Even the landing, hallway and staircase was hoovered! We will definitely be recommending them to family and friends - indeed anyone we come across that is looking for carpet suppliers.
Customer in West Yorkshire Posted on 06/09/2020 , work completed 21/08/2020
Excellent all round service
Customer Service
Quality
Value
Craig fitted laminate flooring in the kitchen and previously carpeted the rest of the house. With each job, he has patiently worked with us to find solutions to fit our requirements and budget. Fitting the flooring he always goes the extra mile to ensure a perfect finish. Would recommend Thorner Flooring without hesitation, am very grateful for the smart new floor, and for all the additional things Craig fixed along the way!
Customer in West Yorkshire Posted on 22/08/2020 , work completed 21/08/2020
Great job - as always
Customer Service
Quality
Value
We have used Craig for several years for our flooring needs - great considered advice and personal service, so when the Tennis club hut needed a new floor we turned to Craig as always. The difficulty in these extraordinary times is be able to source your choice of flooring - luckily we were successful and Craig managed it all in a day!! It looks great and everyone is very pleased. We have recommended Craig for years for his ability to go above and beyond to find what you want, deliver when you want it and great aftercare service.
Customer in West Yorkshire Posted on 20/06/2020 , work completed 19/06/2020
Excellent work
Customer Service
Quality
Value
We have used Thorner Flooring Services before and had no hesitation using them again. The service was excellent in every way.
Customer in West Yorkshire Posted on 17/06/2020 , work completed 12/06/2020
Quality workmanship and great customer service
Customer Service
Quality
Value
Craig's service was professional from start to finish. He fitted carpet in our loft conversion bedroom, two staircases and landings. Craig fitted all new grippers, underlay and doorstrips, planed doors and removed all waste from site. He was swift and courteous when making arrangements to come to our home. He returned messages quickly and, for both quoting and the work itself, he came precisely when he said he would. Craig respected our home and did a quality job. Craig is a really nice guy and goes the extra mile to ensure complete client satisfaction. He comes highly recommended.
Customer in West Yorkshire Posted on 12/06/2020 , work completed 10/06/2020
Fantastic work and service - highly recommended!
Customer Service
Quality
Value
Following our house being flooded we required extensive repair work. All work was coordinated by Craig. The work was completed to a fantastic standard and very promptly. They went out of their way to solve problems and kept the work progressing. I was given lots of choice and advice. I was kept informed throughout. They went above and beyond and I cannot recommend them highly enough!
Customer in Nottinghamshire Posted on 30/05/2020 , work completed 29/05/2020
Highly recommended
Customer Service
Quality
Value
We had our stairs and landing carpet replaced and also the laminate flooring in the hall and lounge. From start to finish, the service was exceptional and the attention to detail was first class. The standard of workmanship was excellent. Very friendly and they just got on with it without any fuss. Would definitely recommend them.
Customer in West Yorkshire Posted on 22/02/2020 , work completed 21/02/2020
Highly recommended
Customer Service
Quality
Value
Extensive knowledge and meticulous workmanship. Craig went above and beyond in supplying and fitting 2 different carpets in our lounge, stairs, landing & bedroom. All in one service that would be impossible to beat.
Customer in West Yorkshire Posted on 14/02/2020 , work completed 13/02/2020
Excellent work
Customer Service
Quality
Value
Craig responded the following day after my initial enquiry and immediately arranged to come round with sample flooring for us to view. He gave us very helpful advice about which flooring works best. He and Paul the joiner completed the new floor and skirting installation on time and to a high standard. They even offered to modify our bookcases for us so they would fit above the skirting board. Everything was left spotless. We would definitely use their service again.
Customer in West Yorkshire Posted on 27/11/2019 , work completed 26/11/2019
Fitting bathroom carpet
Customer Service
Quality
Value
Craig was thoroughly professional in his work and did a perfect job. All rubbish was carefully tidied up and removed, and the floor vacuumed. I would give him my highest recommendation. The work was completed exactly on schedule. He is a very friendly person and instills confidence in the quality of his work.
Customer in West Yorkshire Posted on 25/11/2019 , work completed 25/11/2019
Great advice and great work
Customer Service
Quality
Value
Craig helped us choose an appropriate carpet. He is an outstanding carpet fitter and solved technical problems (e.g. how best to butt the carpet to a wooden floor area) with great clarity and skill. He was always friendly and a pleasure to welcome into our home. We've absolutely no hesitation in recommending Craig.
Sue & Derek Posted on 11/11/2019 , work completed 18/10/2019
Above and beyond the call
Customer Service
Quality
Value
Following Trusted Trader reviews, Craig visited us with samples of wooden flooring and carpets and was knowledgeable, helpful and patient.The first day which entailed the fitting of a wooden floor was complicated by the presence of a floor to ceiling bookcase which he removed and on returning it, he secured it professionally to the wall against which it had sat for many years. The second day began well, until the old carpets in the lounge were removed, and it became obvious that the skirting boards were not painted at floor level and that a strip of unglossed wood would show after the new carpet was laid. After some discussion, Craig came up with a plan. He and his assistant, Billy, would do everything except lay the carpet, which included securing a number of loose floorboards. I would ensure the skirting was painted that evening (after the two of them had rubbed down the skirting before going home early), and they would return first thing on the third morning to lay said carpet. This happened as planned and only then was payment (at the original quote) requested. It follows that when next any flooring is planned in this house, Craig will be first through the door. I have unreservedly recommended him to friends and family, and I do so now to all Trusted Trader readers.
Paul M Posted on 27/10/2019 , work completed 16/10/2019
A very satsified customer
Customer Service
Quality
Value
This is the first time I have used Thorner flooring on recommendation and wont be the last. Highly skilled floor fitting, knowledgeable, friendly, and the team take their time (unlike many other carpet services). The finishes on a complex hall, stairs and landing carpet fit were beautiful and I am very happy with the service. Five +++++ stars and comes highly recommended.
Melissa Posted on 22/08/2019 , work completed 16/08/2019
Hall, stairs and landing.
Customer Service
Quality
Value
We have used Craig (Thorner Flooring Services) before and once again, he did a great job. Initial consultation was very helpful and the advice given saved a lot of time in making the final selection which we are really pleased with. Would not hesitate to recommend.
Customer in West Yorkshire Posted on 20/08/2019 , work completed 19/08/2019
Superb Job
Customer Service
Quality
Value
Craig and team have done a superb job fitting our new bedroom carpet. A very professional, friendly and helpful service with full consultation at every stage of the installation. Thoroughly cleaned up on completion of the work, leaving the house spotless. No hesitation in recommending Thorner Flooring Services.
Customer in West Yorkshire Posted on 12/08/2019 , work completed 12/08/2019
Apartment in Leeds, West Yorkshire
Customer Service
Quality
Value
Fitted Classic Oak natural laminate floor to hall and lounge, as well as vinyl in the kitchen. Work had to be delayed due to a problem that was identified when the old laminated was lifted. Craig was very helpful, giving advice regarding the way forward. Flooring now fitted and it looks amazing. Whole apartment now refurbished (carpets fitted in both bedrooms in October 2018). Craig brings a good selection of carpets, laminates and vinyl samples to allow customers to make an informed choice. He is very knowledgeable and makes suggestions that you wouldn’t have initially thought of. When the work is completed, everywhere is left clean and tidy. All waste is removed from site. Very reasonably priced and work carried out to a very high standard. Once the work was agreed, Craig was happy to fit in with our suggested start date. Time taken to lay the flooring was to the agreed schedule.
Heather, West Yorkshire Posted on 18/07/2019 , work completed 17/07/2019
Excellent workmanship and service
Customer Service
Quality
Value
I had laminate flooring laid in the kitchen and a new carpet fitted in the shower room and dressing area. Delighted with the results. As always Craig did a first class job from giving advice on original choices to fitting and altering doors. I would not hesitate to recommend him.
Customer in West Yorkshire Posted on 19/05/2019 , work completed 17/05/2019
Really thrilled with our new flooring
Customer Service
Quality
Value
Craig and his team have recently fitted both hard flooring (Quickstep laminate) and carpets throughout the majority of our house. They look fantastic! Craig and his team were a pleasure to have around the house while the works were being completed and went the extra mile, even offering to take apart heavy items of furniture which we were then selling on. They moved items around with care, saving us a lot of heavy lifting and were extremely neat and tidy going about their work. The work was carried out on schedule and as budgetted with no hidden nasties. I would thoroughly recommend Thorner Flooring Services to anyone looking to revamp their home.
Customer in West Yorkshire Posted on 08/05/2019 , work completed 07/05/2019
Fantastic Job - Its like I've got a new house
Customer Service
Quality
Value
Craig and his team went above and beyond repairing our floors before laying the carpets. The carpets themselves are perfect and look great. Everything was left spotless. Craig's advice in terms of the type of carpet that would work best and the type of underlay was spot on. Would highly recommend.
Customer in West Yorkshire Posted on 19/04/2019 , work completed 22/03/2019
Superb job done
Customer Service
Quality
Value
Job started and completed earlier than scheduled. Job done was perfect. Everything was left tidy and clean after. He has worked for us twice before.
Customer in West Yorkshire Posted on 17/04/2019 , work completed 17/04/2019
Same Again!
Customer Service
Quality
Value
Craig, ably assisted by Billy, did a great job laying laminate flooring in our bedrooms, but we knew he would because we'd already used him a year ago when we had the same Quick-Step flooring in our lounge and hallway. We'd have no hesitancy in having Craig back but we've run out of floors for him to do!
Customer in West Yorkshire Posted on 09/04/2019 , work completed 02/04/2019
Great workmanship
Customer Service
Quality
Value
Fantastic job! Our staircase looks amazing. Craig and team did a fantastic job of both our lounge and staircase ! Would highly recommend
Customer in West Yorkshire Posted on 14/03/2019 , work completed 12/03/2019
More Excellent Work
Customer Service
Quality
Value
Over recent months Craig has completed three jobs for us - matching to an existing wood laminate floor (previously fitted by Craig) following a kitchen/dining room refurbishment, fitting a bedroom carpet and a wood laminate floor in a study. In our experience Craig has been meticulus with his advice, planning and completion of the work. The finished job has been to a very high standard and reflects his knowledge, attention to detail and professionalism. Craig has always explained how he intends to carry out the work and if there are any changes to plan he has always checked with us before he made them. Over the past 6/7 years Craig has fitted wood laminates, sheet vinyl and carpet in rooms in our home, we have every confidence recommending him to family and friends.
Customer in West Yorkshire Posted on 06/03/2019 , work completed 21/02/2019
Bathroom floor, replacing plywood and vinyl.
Customer Service
Quality
Value
Excellent work. I needed to replace the vinyl in my bathroom after having a new toilet and basin. This required replacing the plywood and fitting new vinyl. I am very pleased with results. He covered the stairs so there was no mess and left the bathroom immaculate and took everything away.
Customer in West Yorkshire Posted on 28/02/2019 , work completed 27/02/2019
Fantastic, professional job
Customer Service
Quality
Value
Craig and Billy did an excellent, thorough job of our staircase and landings for us and we would definitely use them again. Very reasonably priced and they were flexible enough to make a slight change to the quoted job for us. Would highly recommend them to anyone.
Customer in West Yorkshire Posted on 30/01/2019 , work completed 30/01/2019
Fantastic!
Customer Service
Quality
Value
Just had a new carpet put in lounge and I can’t fault these guys. Friendly, professional and great value. Would highly recommend (even though Craig prefers Union to League!)
Customer in West Yorkshire Posted on 30/01/2019 , work completed 29/01/2019
Hard flooring and relaying of carpet
Customer Service
Quality
Value
This job was done entirely to our specifications with consideration to the areas around the job and with considerable expertise. we would have no hesitation in recommending this company. Excellent value for money.
Customer in West Yorkshire Posted on 13/01/2019 , work completed 11/01/2019
Excellent job
Customer Service
Quality
Value
Craig came to our house with lots of samples and gave useful advice to help us choose our flooring. Craig and Billy turned up at the agreed time to do the job, and did a lovely professional job with no mess or fuss. We are really pleased with the results and will definitely use Thorner Flooring again next time.
Customer in West Yorkshire Posted on 29/12/2018 , work completed 05/12/2018
Great Service
Customer Service
Quality
Value
We have always used Craig for our carpeting needs - needed a new carpet for an extension,time was tight as just before Xmas but true to form Craig & Billy delivered - fantastic result and it looks great - really, really pleased!!
Customer in West Yorkshire Posted on 19/12/2018 , work completed 18/12/2018
Highly recommended
Customer Service
Quality
Value
Craig and his team fitted a new carpet for us through the living and dining room whilst we were away on holiday. They moved all the furniture around and replaced it exactly as it was before. Superb job and good price. I cannot speak too highly of this business, they really go the extra mile and I would recommend them to anyone.
Customer in West Yorkshire Posted on 23/11/2018 , work completed 05/11/2018
Bedroom and bathroom
Customer Service
Quality
Value
Just had our main bedroom carpeted, and vinyl flooring laid in our bathroom by Thorner Flooring Services. A top quality job, with grat attention to detail. Thanks Craig!
Customer in West Yorkshire Posted on 18/11/2018 , work completed 16/11/2018
Cloakroom floor
Customer Service
Quality
Value
Craig has just laid new flooring in our cloakroom/wc and as always has done a super job. He has carpeted most of our house over the past 20 years and I no longer seek quotes from anyone else.
Amanda B Posted on 23/10/2018 , work completed 23/10/2018
Couldn’t recommend enough!
Customer Service
Quality
Value
I called Craig to fit new carpets for me after he fitted my parents carpets a few years ago. He fit me in on short notice and took my furniture delivery timescales into consideration. The work was finished to an extremely high standard, Craig went above and beyond his duty! I’m very happy with my new carpet and vinyl and would highly recommend Thorner Flooring Services.
Hayley Webster Posted on 18/10/2018 , work completed 18/10/2018
First class work
Customer Service
Quality
Value
Thorner Flooring Services has just carpeted our hall, stairs and landing plus a bedroom. We have used Craig a number of times previously and he never fails to provide a first class service. He doesn't just fit the carpets but also mends any flooring problems that he come across. Thanks Craig.
John Davidson Posted on 13/10/2018 , work completed 13/10/2018
Full Marks For A Five Star Job !
Customer Service
Quality
Value
Just had my Kitchen & Bathroom floors fitted by Thorner Flooring Services. A very professional job by Craig who owns the company. A really nice guy who is very helpful and nothing seems too much trouble for him. Thank you Craig. Great Job ! Eric Stevens Armley, Leeds,
Eric Stevens Armley Leeds Posted on 03/10/2018 , work completed 03/10/2018
Five star service - highly recommended!
Customer Service
Quality
Value
Craig is absolutely fantastic. He took care of the flooring in most of our house after a major renovation and couldn't have been more accommodating! He went out of his way to help us out and was flexible with timings as our build took a lot longer than expected. We wouldn't hesitate to recommend him to anyone, absolutely fantastic craftsmanship and reasonably priced. Will use him in our next house for sure.
Bryony Hudson Posted on 04/09/2018 , work completed 04/09/2018
Highly recommended!
Customer Service
Quality
Value
Craig fitted laminate flooring to our kitchen/diner, utility room and hallway as well as fully carpeting our living room, bedrooms and staircase, all working to a tight timescale. At the initial meeting he gave good advice, resulting in us choosing a different flooring (the LVT we had chosen was not suitable for the space we wanted to use it in). He treated our home with the utmost respect, gives 110%, and provided solutions to issues left by other tradespeople (shame not all tradesmen work to his high standards). We now have beautiful flooring throughout. Cannot recommend highly enough.
Dawn H Posted on 09/08/2018 , work completed 09/08/2018
Great work and service
Customer Service
Quality
Value
We have been absolutely delighted with the high quality of Craig’s work. He has been meticulous in laying the laminate floor in the kitchen and utility room and the vinyl in the downstairs cloakroom. When our decorators have finished their work, we have booked him to fit the carpet in our hall, stairs, landing, dining room and study. Craig’s firm, Thorner Flooring Services, are easily the best we have used.
Neil Donkin Posted on 14/07/2018 , work completed 14/07/2018
Professional and personable
Customer Service
Quality
Value
I approached this company by phone regarding re flooring my toilet with Vinyl. He visited me next day regardless of the small job. I was very impressed when he explained his procedures, and the advise he gave. Consequently I increased my order to do the bathroom with the same design. I'm so glad I did. The workmanship is excellent and no mess whatsoever. Money well spent.
Malcolm, West Yorkshire Posted on 11/07/2018 , work completed 11/07/2018
Great job
Customer Service
Quality
Value
Thanks Craig for laying the carpet in my daughter flat great job and she loves it you have made her very happy well done
Gary Noble Posted on 03/07/2018 , work completed 03/07/2018
The best in every respect
Customer Service
Quality
Value
Craig has supplied all types of flooring in our home, most recently kitchen flooring. Craig always works with us to find a solution to any tricky issues. He brings samples into the home. He is extremely hard working and entirely trustworthy. We have given him keys for access when we are away or at work. We wouldn’t consider using anyone else.
Penny B Posted on 01/07/2018 , work completed 01/07/2018
Nothing too much
Customer Service
Quality
Value
With the information I got you could tell Craig was very experienced and very knowledgeable. There wasn’t nothing he didn’t know, knew the trade inside out. Couldn’t recommend him enough. Best around.
George2001 Posted on 01/07/2018 , work completed 01/07/2018
Excellent service
Customer Service
Quality
Value
Excellent service from start to finish, Craig is a perfectionist and nothing is to much trouble, would highly recommend
planethead Posted on 16/06/2018 , work completed 16/06/2018
Excellent service
Customer Service
Quality
Value
A great recommendation and now the job is complete very happy to pass on. Excellent service with helping to choose the right carpet for stairs and landing. Brought samples to the house so we could see them in place. Once decided, produced good quotes. Then having decided to proceed came round to fit the carpet only a few days later. Produced a great solution to an awkward part of the landing and we are delighted with the results. Cleaned as he went so once completed nothing to clear up. We were both delighted with carpet and underlay and have no hesitation in recommending Thorner Flooring Services.
Peter Campbell Posted on 15/06/2018 , work completed 15/06/2018
Superb service
Customer Service
Quality
Value
The flooring he laid in our accountancy office boardroom is fantastic. Professional service from the initial quote to post-completion. Great job Craig. Thanks from David Scales Accountancy Ltd, Rothwell, Leeds.
DAVID SCALES Posted on 31/05/2018 , work completed 31/05/2018
Quality workmanship
Customer Service
Quality
Value
Craig has recently fitted vinyl to a utility room, and laminate flooring to the hallway for us. From providing us with samples to choose from at the start, to making sure we had the right cleaner to maintain the laminate flooring at the end, Craig was completely on the ball. He was well organised and is a highly skilled tradesman, carrying out all the work to a high standard. We were delighted with the work done, and we will use him again, and highly recommend him to others. Ted L 8May 2018
Ted L Posted on 08/05/2018 , work completed 08/05/2018
Great Job
Customer Service
Quality
Value
Craig of Thorner Flooring prepared and laid our bathroom floor and we are highly delighted with the result. He has done work for us before and always produces work of a high standard. Craig thoroughly plans the work and finds the best solution, this may not always be the easiest for him but gives the best results. We are happy to use him again and would confidently recommend him to friends and family.
Which? Trusted Traders Consumer Posted on 05/04/2018 , work completed 05/04/2018
5 star service
Customer Service
Quality
Value
Bedroom carpet fitted. When the old carpet was removed the floorboards were found to be loose (old house) so the job took much longer than originally expected. Craig re-fitted the floorboards without complaint and fit the new underlay and carpet to perfection. As always a professional and brilliant job. I do not hesitate to recommend to anyone
Which? Trusted Traders Consumer Posted on 04/04/2018 , work completed 04/04/2018
A professional service
Customer Service
Quality
Value
Craig put vinyl on our kitchen floor. He has done a number of jobs for us and we have been very happy every time. Craig is thorough and professional, always prepared to go that extra mile.
Which? Trusted Traders Consumer Posted on 21/02/2018 , work completed 21/02/2018
Great job!
Customer Service
Quality
Value
Craig did a great job fitting carpets in 2 of our rooms. Experienced, knowledgeable, polite and good value. Will definitely ask Craig to fit other carpets as and when needed. Would highly recommend.
E Adams Posted on 08/02/2018 , work completed 08/02/2018
Excellent products and service
Customer Service
Quality
Value
Thorner replaced the flooring in three bedrooms as well as the stairs and landing. All the work was completed to a very high standard, and the team made it as easy as possible for us in terms of clearing space in each room in turn for the carpets to go in.
Which? Trusted Traders Consumer Posted on 05/02/2018 , work completed 05/02/2018
Vinyl flooring in kitchen
Customer Service
Quality
Value
I have no hesitation in recommending Thorner Flooring Services. Craig and his assistant Billy are both highly skilled and experienced. They just get on with the job in a totally professional manner. Both Craig and Billy are polite and well mannered. Communication is outstanding and very reassuring. We would employ them again without hesitation. Excellent value for money.
D J Rhodes Posted on 01/12/2017 , work completed 01/12/2017
Another excellent job
Customer Service
Quality
Value
This is the third time Craig has fitted new carpets for us, we are slowly going though the whole house and would use no-one else, he is reliable, efficient and a very good craftsman. The only thing not to like is his choice of football team.....
Jane Kettle Posted on 04/11/2017 , work completed 04/11/2017
Great Job Guys
Customer Service
Quality
Value
Craig was well informed, helpful with samples and info before the job and then followed through with a faultless installation in our lounge and dining room.
Carla Gonzalez Posted on 21/10/2017 , work completed 21/10/2017
True Professionals !!
Customer Service
Quality
Value
I would have no hesitation in recommending Thorner Flooring Services to any of my friends or acquaintances. From the time of first contacting them to arrange a meeting to view the work i wanted done, right up to the eventual completion of the work involved, all aspects of the contract were completed in an efficient and timely manner. It has been a real pleasure to deal with true professionals. Sincerely, Brian W Drinkall.
Brian W Drinkall Posted on 10/10/2017 , work completed 10/10/2017
New Quickstep Flooring
Customer Service
Quality
Value
Craig made this so easy for us from start to finish. Extended existing floor covering in kitchen to dining room & lounge solving slight change of level in the process. Clean, tidy work and very particular about the finish. No hesitation to a 5* recommend.
Haligonian Posted on 03/10/2017 , work completed 03/10/2017
Great work
Customer Service
Quality
Value
Craig had agreed to carpet one room booked, but brought forward re-carpeting another and did both together. First class work, excellent finishing, no mess. Carole
Carole Cassidy Posted on 12/07/2017 , work completed 12/07/2017
Total professional
Customer Service
Quality
Value
Craig and his team took on a job that another floor fitting company had failed to deliver. It wasn't a big job but an awkward one, and I think many traders would have turned it down as not worth their time. Craig came through for me and was a complete professional. The work was completed quickly, neatly and to an excellent standard. Massive thanks to him and his team for their help.
tribpot Posted on 11/07/2017 , work completed 11/07/2017
That's the (community) spirit!
Customer Service
Quality
Value
I contacted Craig to see if he could lay some very large carpet tiles in Bramham Pavilion. Unlike a lot of tradesmen, he returned my call and turned up when he said he would! Despite having a busy schedule, he made time to complete the job in a professional manner having first ensured that I was happy with the proposed layout.
Mrs Geraldine Taylor Posted on 07/07/2017 , work completed 07/07/2017
A Good Team.
Customer Service
Quality
Value
Craig & Josh are a good team and work well together. Dedicated to giving the customer a first class service and pays particular attention to detail. Always on time and works late to complete the job. Leaves the area clean and tidy when finished. Will use the company again.
Which? Trusted Traders Consumer Posted on 19/06/2017 , work completed 19/06/2017
Professional and thorough
Customer Service
Quality
Value
Craig was always quick to reply to messages, gave us a competitive quote and completed the job quickly and to a very high standard. Would recommend to others and would use again. Thank you!
Katherine Posted on 19/05/2017 , work completed 19/05/2017
First class service
Customer Service
Quality
Value
Craig removed all furniture from the bedroom, lifted the old carpet and underlay, laid the new floor covering and replaced all the furniture exactly in the original positions. An excellent job completed to a high standard and in a very friendly manner. I have no hesitation in recommending this service.
Colin Wildman, Leeds. Posted on 24/04/2017 , work completed 24/04/2017
Professional.
Customer Service
Quality
Value
Craig fitted bedroom and stairs carpet, excellent job , highly recommended.
Tony North Posted on 12/04/2017 , work completed 12/04/2017
Very professional and exceeded expectations
Customer Service
Quality
Value
I had a leak from the next door flat into my flat. Craig provided an immediate response, was extremely professional and was very thorough. He talked through the options and also helped in lifting the wooden floor and carpet to aid drying. He provided options and was extremely well informed on carpets and wood flooring options. The job far exceeded my expectation and the standard of service was second to none.
Dr Mark Fletcher, Leeds Posted on 06/04/2017 , work completed 06/04/2017
highly recommended
Customer Service
Quality
Value
The work was completed to a very high standard and with total professionalism. I'm very pleased with my lovely carpet.
enfrancais Posted on 16/03/2017 , work completed 16/03/2017
Excellent job well executed !!
Customer Service
Quality
Value
Craig & Josh of Thorner Flooring Services have just installed Laminate flooring in our Kitchen, Hall, Dining & Garden Room. We have always found them to be personable, friendly & helpful. Throughout their work they have paid meticulous attention to detail in what is a first class finish & result. We are truly delighted & satisfied and would have no hesitation in recommending Thorner Flooring Services to family and friends.
Rodney Glenn Posted on 15/03/2017 , work completed 15/03/2017
Highly Recommended
Customer Service
Quality
Value
Craig fitted new wooden floors throughout the downstairs and carpets upstairs. He gave us a great range to choose from and was able to advise on materials and colours. The work was all done in 4 days and he was able to work around our timescale as we had other work being completed. I would highly recommend Craig - he was punctual, polite, tidy and kept us well informed of all the progress.
Ectpro Posted on 26/02/2017 , work completed 26/02/2017
Excellent work and service
Customer Service
Quality
Value
Can't recommend highly enough. Craig worked around other trades to ensure I had the room done before Xmas. He came out early evening so I could have the carpet in another room re-fitted asap. Excellent choice, competitive prices, brilliant service. Second time of using Thorner Carpets and will definitely use again.
Patricia Posted on 19/12/2016 , work completed 19/12/2016
Excellent
Customer Service
Quality
Value
Excellent service and result, will definitely use again
Jane cusworth Posted on 09/12/2016 , work completed 09/12/2016
Excellent choice & great service
Customer Service
Quality
Value
Excellent choice of carpets and really helpful about best choice for our room. Prompt fitting once we had chosen, and carpet looks superb now it's down. Friendly service and no mess. Would definitely get Craig back to do our carpets in the future & recommend him to anyone who wants an excellent job doing.
J Leach Posted on 13/10/2016 , work completed 13/10/2016
Very satisfied customer
Customer Service
Quality
Value
Prompt response to initial contact and flexible with fitting date. Work carried out to a high standard. No hesitation in recommending Craig.
Anonymous Posted on 12/10/2016 , work completed 12/10/2016
Excellent work
Customer Service
Quality
Value
Excellent work and every attempt made to fit in with out timetable. Would definitely recommend Craig and his team
syoxon Posted on 26/09/2016 , work completed 26/09/2016
Excellent
Customer Service
Quality
Value
Great service Craig came out the same day I contacted him, provided estimates promptly and fitted my carpet within a week as I was working to a tight schedule. Was happy to revisit to provide alternative options when I was unsure what to choose. All work completed to a high standard arrived as promised and all old carpet removed. Really pleased thanks.
Happy Customer Posted on 19/09/2016 , work completed 19/09/2016
Fantastic service
Customer Service
Quality
Value
I cannot recommend Thorner Flooring highly enough. Craig did a fantastic job replacing our living room carpet with Perspective Wide Reclaimed Chestnut Antique Planks Quick Step laminate flooring - we couldn't be happier with the result, it looks fantastic!! He goes that extra mile to make sure that everything is perfect - for instance looking at ways to re-route the Sky TV cable so that it didn't get damaged or look unsightly. He is extremely professional and his service is first class working late on a Friday to make sure the job was finished. I would definitely use Thorner Flooring Services for future jobs and would have no hesitation recommending them to friends. Thank you!
Lindsey R Posted on 09/09/2016 , work completed 09/09/2016
A very satisfied customer
Customer Service
Quality
Value
Thorner flooring have just transformed my kitchen & utility room. The end result has surpassed all my expectations. I would highly recommend Thorner Flooring Services to everyone.
Florence, West Yorkshire Posted on 09/09/2016 , work completed 09/09/2016
Brilliant Service !!
Customer Service
Quality
Value
This is the second time we have used Thorner Flooring Services. Craig does an excellent job. We are very pleased. Fitting is great. Clean & efficient work. Would highly recommend !!
Which? Trusted Traders Consumer Posted on 08/09/2016 , work completed 08/09/2016
Highly recommended
Customer Service
Quality
Value
The second time we have used Thorner Flooring Services and again we are extremely pleased with the results. we liked being able to choose flooring in our own home and see how the samples worked with the decor. Craig has excellent attention to detail and the standard of fitting is excellent. Everything is left clean and tidy. Fantastic quality and value for money. Thank you Craig
Karen G Posted on 02/09/2016 , work completed 02/09/2016
A brilliant job
Customer Service
Quality
Value
We have been using Thorner Flooring for over 15 years and have always been really pleased. Craig has just completed our hallway, kitchen and utility areas in grey laminate and we are delighted. We recommend Thorner Flooring to everybody and we would never use anyone else.
Kay H Posted on 25/08/2016 , work completed 25/08/2016
Unparalleled!
Customer Service
Quality
Value
We have been using Craig for over fifteen years, and have always found him to provide the best service - his pre-sales advice is excellent and usually knows things that would work. Once starting work, his preparation is always top notch and often fixes problems with the floor that we had never noticed. Fitting is clean and tidy, and the rooms are always left tidy and looking fantastic. I have no hesitation in recommending him and his services, regardless of your flooring requirements.
Happy Customer Posted on 29/07/2016 , work completed 29/07/2016
Great Job
Customer Service
Quality
Value
Craig was recommended by a friend and im glad she did. Excellent process throughout. Craig was easy to get in contact with and flexible when my other work wasn't going as planned. Competitive price and great workmanship. Billy and Craig were considerate when they were in my house and left me the offcuts I wanted while taking the waste away. Would use again!
Hollie79 Posted on 01/07/2016 , work completed 01/07/2016
excellent service
Customer Service
Quality
Value
great team for all your flooring needs. excellent tradesmen,prompt,tidy,clean and efficient. would definitely use again.
woodhouselad Posted on 20/06/2016 , work completed 20/06/2016
Happy Customer
Customer Service
Quality
Value
Had an attic, bedroom, carpet fitted, in May, by Craig & Billy. Excellent job, we are delighted with the new carpet, very pleasant to deal with, professional, tidy, kept us informed & would use again.
Pam F Posted on 15/06/2016 , work completed 15/06/2016
Bedroom carpet fitting
Customer Service
Quality
Value
Excellent service from first contact to finish. Prompt service, work of highest quality, courteous and tidy. Quick service and cleared away afterwards. Would highly recommend
Mr Saxton Posted on 23/05/2016 , work completed 23/05/2016
Job "well done"
Customer Service
Quality
Value
Pleasant, friendly, industrious. Am thinking of bedroom carpet? Really pleased. Pleased with quality of carpet and way job done.
Patricia, West Yorkshire Posted on 19/05/2016 , work completed 19/05/2016
Brilliant job
Customer Service
Quality
Value
Thorner Flooring Services have also done another good job. I would highly recommend this company.
Rita, West Yorkshire Posted on 18/05/2016 , work completed 18/05/2016
Excellent and professional service
Customer Service
Quality
Value
Craig carried out a superb job in a friendly and highly professional manner,he arrived on time and left the room in a spotless condition. This was the first time I had used Thorner Flooring Services and I shall not be using anyone else in the future.Nothing was too much trouble,carpet samples were brought to my door and he was very flexible about fitting dates when the initial agreed date had to be changed because joinery work in the room was not completed in time. I would highly recommend Craig if you want a job done well, on time and with the minimum amount of fuss-first rate service, if only everyone else operated like this!
kazzagw Posted on 16/05/2016 , work completed 16/05/2016
Hall flooring
Customer Service
Quality
Value
Craig is professional, reliable and friendly. You can't fault him. And his workmanship is excellent. If it's not good enough for you, it's not good enough for Craig. He did such an excellent job with our hall and dining room floor covering. I would have no hesitation in recommending him. Thank you very much Craig.
Jesselily Posted on 06/04/2016 , work completed 06/04/2016
4 Bedrooms
Customer Service
Quality
Value
After a great job fitting our hall, stairs and landing carpet last year, we couldn't resist having Craig back to take it through to all of our four bedrooms. Not only did he do a wonderful job, he worked tirelessly shifting the furniture around as necessary and left us no mess at all. We highly recommend him.
monty2 Posted on 15/03/2016 , work completed 15/03/2016
Last minute request was executed flawlessly
Customer Service
Quality
Value
Craig is truly one of a kind. I am not local but have used Craig before and when I had a need to get a large carpet selected, ordered and fitted within 7 days I immediately contacted him. He could not have been more helpful. He selected two options for me to consider, I didn't need to see them as I trusted him to recommend something suitable. I took his advice, he ordered the carpet, told me exactly when he would fit it and then went on to do just that. Don't bother looking for other suppliers. If he is in your area choose Thorner Flooring!
alibobs20 Posted on 14/03/2016 , work completed 14/03/2016
Bathroom floor
Customer Service
Quality
Value
Craig is one of those rare finds - a tradesman who has real passion, enthusiasm and commitment to his chosen trade. He is a perfectionist, who pays great attention to detail and who cannot do less than a first class job. In addition, he provides excellent advice on your flooring - please listen to him as he knows what he's talking about! Craig recently supplied new vinyl flooring for my small bathroom and I am thrilled with the end result. I would recommend him to anyone and everyone!
Jackie S Posted on 08/02/2016 , work completed 08/02/2016
Excellent Overall
Customer Service
Quality
Value
Friendly and prompt service, looks great and at a very fair price.
Laura S Posted on 10/01/2016 , work completed 10/01/2016
Real high quality
Customer Service
Quality
Value
Excellent service. Very good advice. Craig likes to fit high quality: e.g. underlay that will last the life-span of the carpet (there's a lot of cheap stuff around). He's also a very friendly guy. Can't recommend him too highly!
Happy Customer Posted on 29/12/2015 , work completed 29/12/2015
Very pleased
Customer Service
Quality
Value
New carpet fitted efficiently, neatly and looks great. Great quality and clearly know what they are doing and are keen to do a perfect job. Will definitely use again.
DianeS Posted on 10/12/2015 , work completed 10/12/2015
Fantastic flooring
Customer Service
Quality
Value
Very pleased with the service from Craig. Had kitchen, utility room, dining room, hall and cloak room all fitted with Quick-Step Laminate. Craig provided great advice. Always did what he said he would when he said he would - something that is far too uncommon nowadays. Will definitely use again.
dwarren01 Posted on 17/11/2015 , work completed 17/11/2015
Laminate Floor
Customer Service
Quality
Value
Excellent by expert fitter. Clean, skilful and courteous. Strongly recommended.
Bob L Posted on 07/11/2015 , work completed 07/11/2015
Thorner Flooring Services
Customer Service
Quality
Value
A very good job nothing appeared too much trouble.
chestnutchase Posted on 03/11/2015 , work completed 03/11/2015
First class fitter
Customer Service
Quality
Value
When we were at a loss finding a fitter to lay vinyl in the cloakroom, Craig came to the rescue and we were very grateful. He kindly kept in touch throughout until a fitting day was fixed. The floor needed leveling before gluing the vinyl and the final result could not look better. Craig’s professionalism and care in all aspects of the work were impressive. No job was too small for him when so many traders turned us down because fitting a cloakroom was not worth their day. We will definitely use his services again and we recommend that you do too!
harroscot Posted on 20/10/2015 , work completed 20/10/2015
Fantastic Job
Customer Service
Quality
Value
Craig has recently taken care of our bedroom and hall flooring. We are very happy with his products, workmanship and value. He was professional and thorough in his approach to all aspects of the job. We would recommend him to anyone without hesitation.
Earl S Posted on 17/10/2015 , work completed 17/10/2015
Fantastic service!
Customer Service
Quality
Value
Fantastic service once again Craig. Thank you!
Maggie R Posted on 15/10/2015 , work completed 15/10/2015
Fantastic Service
Customer Service
Quality
Value
A true perfectionist, absolute quality every time. Would recommend all day long. Thanks Craig
Derek B Posted on 10/10/2015 , work completed 10/10/2015
Hall, Staircase and Landing Floor
Customer Service
Quality
Value
Craig did a superb job on my floors. From the initial advice on what type, style and colours we should go for, to the care he took with our new decorations, and the cleanliness of the place when he left, his professionalism is obvious. Thanks Craig.
Kevin B Posted on 17/09/2015 , work completed 17/09/2015
Carpet to main staircase and landing and basement staircase
Customer Service
Quality
Value
I have used Craig for several flooring jobs over the years and no longer seek other quotes - I merely telephone him. He is professional, punctual and totally reliable and always does a very good job. He gives good advice about type of floor covering/style and colour and I can thoroughly recommend him.
Andrew B Posted on 24/08/2015 , work completed 24/08/2015
Fantastic flooring
Customer Service
Quality
Value
We recently used Craig at Thorner Flooring. We are really happy with our fantastic floor! The whole service was excellent. We needed to arrange for them to come at the same time as a plumber and Craig sorted it all out for us saving us a lot of phone calls. The work was done quickly and efficiently and we love our new floor. Would highly recommend them.
Mrs Arundel Posted on 16/08/2015 , work completed 16/08/2015
Bedroom & Balcony
Customer Service
Quality
Value
Just had new carpet in the bedroom and artificial grass with silver trims on the balcony. The result is absolutely amazing! Thank you!
VK Chapel Allerton Posted on 11/08/2015 , work completed 11/08/2015
First choice
Customer Service
Quality
Value
I am extremely pleased with my new carpets, in the lounge, hallway and cupboard. Craig arrived when he said he would, soon getting down to removing old carpeting and preparing the floor for the new carpets which he not only fitted but supplied as well. Nothing for me to do but relax until the work was completed. All preparation work and laying the new carpets was carried out expediently, with little disruption and on completion the house was left clean and tidy. I have no hesitation in recommending.
AlanLa Posted on 11/08/2015 , work completed 11/08/2015
Carpet fitting
Customer Service
Quality
Value
We asked Craig to come and quote for a new carpet, but also to give us some honest advice about what would work in our room, and we are delighted with the new carpet! Also really impressed with the whole process – quote delivered very promptly, carpet fitted on a day to suit us, excellent workmanship, furniture all put back for us, no fuss, no mess! A professional service from start to finish, we’ll be using Thorner Flooring again.
Diane W Posted on 02/07/2015 , work completed 02/07/2015
Totally fantastic professional service
Customer Service
Quality
Value
So pleased with the finished result, very tidy and would highly recommend and will be using again in the near future. Thanks Craig for a great service!
Ruthiebt Posted on 30/06/2015 , work completed 30/06/2015
Thorner Flooring
Customer Service
Quality
Value
I would use Thorner Flooring services again and again. I am highly delighted with the quality of the carpets and workmanship.
juniper Posted on 29/05/2015 , work completed 29/05/2015
Fantastic Service!
Customer Service
Quality
Value
Excellent, professional service. Would highly recommend and will be using again in the near future for our Staircase and two bedrooms. Thank You, Craig for a really first class job.
Julia, Leeds Posted on 20/05/2015 , work completed 20/05/2015
Outstanding Workmanship!
Customer Service
Quality
Value
Thorner Flooring Services have just transformed my Kitchen, Dining, W/c & Bathroom. I have used this company many times and have always been satisfied with their professionalism and attention to detail. I would recommend this company and shall be using them again in the future.
Mary, Leeds Posted on 18/05/2015 , work completed 18/05/2015
Excellent job!
Customer Service
Quality
Value
Craig did the whole house for me, including carpets, vinyl and laminate flooring. Very pleased with the quality of the work and at an affordable price too. Would definitely recommend!
Shague03 Posted on 17/05/2015 , work completed 17/05/2015
Staircase
Customer Service
Quality
Value
Craig did an excellent job fitting a new carpet on our stairs and landing and he kept within our budget.
Angela JH Posted on 15/05/2015 , work completed 15/05/2015
Five star service
Customer Service
Quality
Value
Five star service from a five star person gave a five star result and five star customer satisfaction.
Brenda4 Posted on 14/05/2015 , work completed 14/05/2015
Excellent job
Customer Service
Quality
Value
Very pleased with finished result. Craig was very professional. Removed all my furniture with great care. Have used him many times and would certainly recommend him to anyone.
yorkshire rose Posted on 13/05/2015 , work completed 13/05/2015
I have used Craig on several occasions
Customer Service
Quality
Value
More than pleased with the results. Craig was efficient and very useful for his advice on the style of products I eventually purchased. I am pleased to recommend his company to my family and friends and will certainly have no hesitation in using them again.I have used Craig on several occasions. More than pleased with the results. Craig was efficient and very useful for his advice on the style of products I eventually purchased. I am pleased to recommend his company to my family and friends and will certainly use them again.
Happy Customer Posted on 30/04/2015 , work completed 30/04/2015
Great Service!
Customer Service
Quality
Value
Another excellent job by Craig at Thorner Flooring Services. Would certainly recommend this company.
Geoff B, Leeds Posted on 29/04/2015 , work completed 29/04/2015
Carpet Magic
Customer Service
Quality
Value
Has now fitted four carpets, two to go. Still the best fitter in the area.
Maureen Posted on 17/04/2015 , work completed 17/04/2015
Very happy
Customer Service
Quality
Value
We were impressed from the start with the willingness of Craig to put himself out to ensure we understood all the pros and cons regarding the floor coverings. The attention to detail was very impressive and the result in respect of both the carpets and the flooring has been excellent. We would use them again.
Philip Posted on 14/04/2015 , work completed 14/04/2015
Excellent service
Customer Service
Quality
Value
Have used Thorner flooring for at least 20 years. Always been totally satisfied.would highly recommend to anyone wanting flooring.
Jenny Posted on 14/04/2015 , work completed 14/04/2015
First Class Service!!
Customer Service
Quality
Value
I have just used Thorner Flooring Services for the second time, and once again have been highly delighted with the standard of service, from the initial consultation with samples brought to my home, to the advice given, right through to the installation completed. Thank you very much. I shall be certainly using this company again in the future !!
VK Chapel Allerton Posted on 01/04/2015 , work completed 01/04/2015
Perfect Workmanship!
Customer Service
Quality
Value
Craig & his team, many thanks for fitting my hall & kitchen floors. An amazing job & total transformation. I would have no hesitation in recommending Thorner Flooring Services. Perfect workmanship.
SLShadwell 331 Posted on 30/03/2015 , work completed 30/03/2015
Fantastic Service & Workmanship
Customer Service
Quality
Value
I have used Thorner Flooring for many years and have always found their service and standard of workmanship to be excellent. Nothing is too much trouble for them and I would highly recommend this Company.
Happy Customer Posted on 27/03/2015 , work completed 27/03/2015
Excellent Service
Customer Service
Quality
Value
Excellent service and quick response to request for quotation, followed by the work itself.
WYSSAFA Posted on 25/03/2015 , work completed 25/03/2015
Great Job
Customer Service
Quality
Value
Great quality new carpet for stairs and landing, fitted promptly and expertly by Craig. Would definitely recommend.
monty2 Posted on 22/03/2015 , work completed 22/03/2015
My Review
Customer Service
Quality
Value
Fantastic job. Good advice, attention to detail was brilliant. Very reliable & wouldn't hesitate to recommend to anyone. Value & service spot on. Excellent all round.Thanks Craig.
Happy Customer Posted on 10/03/2015 , work completed 10/03/2015
New flooring
Customer Service
Quality
Value
I have used Thorner Flooring Services twice now. New laminate for a kitchen and new carpet for a lounge, hallway and stairs. On both occasions the help, advice, service and quality of the product was excellent. I would definitely recommend this company to anyone wishing to replace flooring.
Mandy H Posted on 12/02/2015 , work completed 12/02/2015
Wood Flooring
Customer Service
Quality
Value
Craig's team did a superb job. The workmanship was of the highest standard and i have no hesitation in recommending Thorner Flooring !!
Ken G Posted on 04/02/2015 , work completed 04/02/2015
5 Star Service
Customer Service
Quality
Value
Thorner Flooring Services have just delivered the ultimate 5 Star Service. Being housebound & unable to visit any shops, Craig brought his Mobile Showroom at a time & day to suit myself. The service, patience & advice I received in helping to choose wood flooring for the Hall, Lounge & Bedroom, and vinyl flooring for the Kitchen & Bathroom was excellent. The finished project is absolutely amazing. I have no hesitation in recommending Thorner Flooring Services.
RC Garforth Posted on 02/02/2015 , work completed 02/02/2015
Kids bedroom carpets
Customer Service
Quality
Value
Would highly recommend Thorner Flooring, the carpets are excellent quality and the service is second to none, nothing is too much trouble for Craig. Never known a company to tidy up and take all the waste away like they do. Simply asked for 2 carpets and they: Removed laminate floor and took it away, fixed all loose floor boards then positioned all furniture where it should be and even re made the beds! I wouldn't hesitate in using Thorner Flooring for each and every carpet and floor we buy.
M Pullan Posted on 19/01/2015 , work completed 19/01/2015
Bedroom Carpet
Customer Service
Quality
Value
We have been using Thorner Flooring Services for 20 years now in various houses for all our flooring needs. The standard of service as always was excellent! Once again thank you!
Henry J Posted on 16/01/2015 , work completed 16/01/2015
Trusted with a capital T
Customer Service
Quality
Value
Craig has been supplying us carpets for the last few years and, above all else, he is a pleasure to do business with - honest, reliable and trust worthy. I work in the interiors business and can easily source carpets at trade price but, with Craig's understanding of the products, vast range and keen pricing I don't bother, leaving Craig to supply and fit ever time without ever obtaining a second quote. His products will always be the best you can get for your budget and this recommendation is given with absolute pleasure.
birkby jem Posted on 13/01/2015 , work completed 13/01/2015
Vinyl Flooring
Customer Service
Quality
Value
Thorner Flooring have just transformed my kitchen, lobby & porch area into a harmonious living space. They have displayed the highest standard of quality and professionalism. I shall certainly be using this Company again and would highly recommend them.
Mrs Harrison Bardsey Posted on 10/01/2015 , work completed 10/01/2015